2002 Toyota Tacoma

THE FRAME WAS COATED WITH AN ANTI RUST COATING DURING THE MANUFACTURER RECALL THAT LASTED UNTIL 2017 NOW THE THE METAL IS BECOMING POROUS AND UPON SLIGHTLY TAPPING THE FRAME ONE CAN POKE HOLES IN THE FRAME WITH A PENCIL. THE TRUCK HAS BECOME UNSAFE TO DRIVE. UPON TAKING IT MY LOCAL TOYOTA DEALER WILLIS TOYOTA OF TWIN FALLS IDAHO IN 2016 AND 2017 THEY PERFORMED A POORLY EXECUTED INSPECTION JUST TO AVOID REPAIRING THE ISSUE. THEY TOLD ME BOTH TIMES THE FRAME WAS FINE WHEN IT CLEARLY WAS NOT. THIS TRUCK HAS ONLY 110K MILES ON IT BUT IS SLOWLY BECOMING A PILE OF RUST. HOW CAN A VEHICLE THAT IS JUST 16 YEARS OLD BE SO RUSTED. TOYOTA IS OF NO HELP AFTER REPEATED CALLS

I RECENTLY TOOK MY CAR TO MY MECHANIC AND HE INFORMED ME OF A RECALL FOR MY CAR MADE DUE TO THE ROTTING OF THE FRAME. I'VE HAD MY DAUGHTER CALL TOYOTA, WHO'S INFORMED HER THAT MAILS WERE SENT TO MY HOME ABOUT THE RECALL, WHICH I HAVE NEVER RECEIVED. I FEEL THE CONDITION OF THE FRAME IN MY CAR IS A VERY DANGEROUS HAZARD AND I AM NOT ABLE TO USE THIS VEHICLE AFRAID OF WHAT MIGHT HAPPEN.

FRAME IS RUSTING REAL BAD AND FALLING APART.CALLED TOYOTA AND DEALER AND THEY SAID THERE IS NOTHING THEY CAN DO. THERE IS A SUBSTANTIAL CRACKING AND BREAKING APART ON THE FRAME I READ ONLINE THIS IS A KNOWN ISSUE AND THERE IS PROBLEMS WITH A LOT OF TACOMA'S AND LIKE TRUCKS. BUT NO ONE WANTS TO TAKE OWNERSHIP OF THE PROBLEM. EVERYWHERE ELSE ON THE FRAME IS LITTLE RUSTY GIVEN THE AGE OF THE TRUCK BUT IN ONE SPOT IT IS ABSOLUTELY HORRIBLE AND SCARY. I DON'T KNOW WHAT ELSE TO DO OR WHERE ELSE TO TURN.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF PORTLAND (55 NE BROADWAY ST, PORTLAND, OR 97232, (503) 284-1105) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE PERFORMED DUE TO EXCESSIVE RUST ON THE VEHICLE'S FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 212,000.

I RECEIVED A RECALL FOR A SPARE TIRE HOLDER. I TOOK THE VEHICLE TO LE MIEUX TOYOTA-GREEN BAY FOR REPAIR AND THEY TOLD ME THAT THEY COULD NOT DO IT BECAUSE THE FRAME WAS TOO RUSTED OUT AND REMOVING THE OLD SPARE TIRE CARRIER WOULD MAKE THE PROBLEM WORSE. LE MIEUX SAID THAT THERE WAS AN EARLIER RECALL THAT ADDRESSED THE FRAME ISSUE. I DID NOT RECEIVE THAT RECALL. I CALLED DIRECTLY TO TOYOTA USA HOME OFFICE AND THEY REFUSE TO FIX THE RUSTING FRAME ISSUE. I BELIEVE THAT THIS HAPPENED MAYBE 2-3 YEARS AGO. I WAS NOT GIVEN A REASON FOR REJECTING MY REQUEST FOR THE REPAIR., AND I KNOW THAT LE MIEUX TOYOTA HAS FIXED OTHER TOYOTA VEHICLES WITH THE SAME ISSUES. I BELIEVE THAT THEY WOULD NOT FIX MY VEHICLE BECAUSE I AM A 2ND OWNER. I HAVE HAD SERVICE ISSUES WITH THIS DEALER ON 3 OTHER SEPARATE OCCASIONS, AND I HAVE REFUSED TO DO BUSINESS WITH THEM. WITH THIS RECALL ISSUE I HOPED FOR A POSITIVE SOLUTION, BUT THAT HAS NOT HAPPENED.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE UNDERCARRIAGE FRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE UNDERCARRIAGE FRAME WAS FILLED WITH HOLES AND WAS PENETRABLE WHEN TOUCHED, THUS CREATING FURTHER DAMAGE. LE MIEUX TOYOTA (2550 SOUTH ONEIDA STREET, GREEN BAY, WISCONSIN 54304, (920) 496-2200) WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO SIGNIFICANT FRAME DAMAGE, NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) COULD NOT BE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO RICK MCGILL'S AIRPORT TOYOTA (865-970-2615, LOCATED AT 3145 ALCOA HWY, ALCOA, TN 37701) FOR AN OIL CHANGE. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME WAS RUSTED AND THE VEHICLE WAS DANGEROUS TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT A CUSTOMER SUPPORT PROGRAM, WHICH PROVIDED ASSISTANCE TO VEHICLE OWNERS, EXPIRED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *JS

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND THE FRAME FRACTURED IN HALF DURING THE ASSESSMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY COVERAGE HAD EXPIRED. THE FAILURE MILEAGE WAS 192,000.