Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was to late to fix anything and that…
Read full complaint
Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was to late to fix anything and that I would have to deal with it I never received a notice in the mail or anywhere else I feel like Toyota owes me Also what has happened is my spare tire feel off from the hanger going up my driveway I got to looking and the cable rusted away along with my rear parking brake cable up under the truck thanks for your time
NHTSA ODI #11661021
Mileage unknown · Apr 29, 2022
SteeringSuspension
The steering is all loose and the alignment is repeatedly moving out of line on its own. The lower ball joints are wearing wrong and may fail at any point.
NHTSA ODI #11462690
157,500 miles · Jun 16, 2014
SteeringStructureSuspension
I RECENTLY TOOK MY 2002 TOYOTA TACOMA INTO THE LOCAL DEALER, DCH IN WAPPINGERS FALLS NY, BECAUSE OF LEAK IN THE RACK AND PINION STEERING. UPON LOOKING AT THE VEHICLE,THEY OBSERVED A CRACKED AND RUSTED FRAME. WE TOOK THE CAR DOWN AND I WENT TO MY LOCAL REPAIR SHOP FOR A SECOND OPINION. THAT REPAIR SHOP HAD SAID THERE WAS A FRAME …
Read full complaint
I RECENTLY TOOK MY 2002 TOYOTA TACOMA INTO THE LOCAL DEALER, DCH IN WAPPINGERS FALLS NY, BECAUSE OF LEAK IN THE RACK AND PINION STEERING. UPON LOOKING AT THE VEHICLE,THEY OBSERVED A CRACKED AND RUSTED FRAME. WE TOOK THE CAR DOWN AND I WENT TO MY LOCAL REPAIR SHOP FOR A SECOND OPINION. THAT REPAIR SHOP HAD SAID THERE WAS A FRAME RECALL FOR THAT YEAR. I CALLED TOYOTA IN CALIFORNIA AND THEY CONFIRMED THERE WAS A RECALL FOR THAT YEAR AND THAT THEY SENT OUT A NOTICE, BUT IT HAD TO BE BROUGHT BY THE END OF 2012. I TOLD THEM I NEVER RECEIVED THE NOTICE. THERE HAVE BEEN 2 OTHER RECALLS FOR THE VEHICLE WHICH I DID RECEIVE NOTICES. THEY CHECKED WITH THEIR COMPLIANCE OFFICE AND SAID THEY DID SEND IT TO ME. I ASKED HOW MANY NOTICES WENT OUT AND THEY SAID ONE AND THEY DO NOT SEND THEM CERTIFIED MAIL. WHEN I STATED THAT I NEVER RECEIVED THE NOTICE, THEY TOLD THERE WAS A DEPARTMENT THAT MAY STILL BE ABLE TO ASSIST ME. AFTER OPENING UP A CASE WITH TOYOTA, THEY CAME TO THE CONCLUSION, THERE WAS NOTHING THEY CAN DO ABOUT IT BECAUSE I FAILED TO BRING THE CAR IN BY THEIR DEADLINE. I TOLD THEM AGAIN THAT I NEVER RECEIVED THE NOTICE AND THAT I DON'T FEEL SAFE DRIVING THE VEHICLE WITH A RUSTED AND CRACKED FRAME. THIS SEEMS TO BE PROBLEM WITH A GOOD DEAL OF TOYOTAS. I WAS HOPING FOR SOME KIND OF HELP, SINCE THEY'VE ADMITTED THE PROBLEM AND I NEVER RECEIVED THE NOTICE AND WE, AT THIS POINT HAVE ONLY THEIR WORD THAT THEY SENT ME A NOTICE. THANK YOU. TOYOTA CASE# 1405131065. UPDATED 07/03/14
NHTSA ODI #10598479
129,000 miles · Mar 24, 2014
EngineSteering
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CAUSED THE VEHICLE TO BECOME UNCONTROLLABLE. THE CONTACT DISCOVERED THAT DURING THE INCIDENT THE STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT. IN A SECOND IN…
Read full complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CAUSED THE VEHICLE TO BECOME UNCONTROLLABLE. THE CONTACT DISCOVERED THAT DURING THE INCIDENT THE STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT. IN A SECOND INCIDENT THE CONTACT INDICATED THAT WHILE DRIVING THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT 2 PISTONS HAD COME THROUGH THE ENGINE BLOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 129,000.
NHTSA ODI #10574591
244,000 miles · Sep 22, 2013
SteeringStructureSuspension
AFTER HAVING MY 2002 TOYOTA TACOMA OFF THE ROAD AND GARAGED FOR THE PAST 3 YEARS, I WAS GETTING THE TRUCK READY TO BE DRIVEN ON THE ROAD AGAIN. I AM THE ORIGINAL OWNER. I TOOK THE TRUCK OFF THE ROAD BECAUSE MY JOB WAS ELIMINATED IN OCTOBER 2010. AFTER CHANGING THE OIL LAST WEEKEND IN MY GARAGE I NOTICED AN ABNORMAL AMOUNT OF …
Read full complaint
AFTER HAVING MY 2002 TOYOTA TACOMA OFF THE ROAD AND GARAGED FOR THE PAST 3 YEARS, I WAS GETTING THE TRUCK READY TO BE DRIVEN ON THE ROAD AGAIN. I AM THE ORIGINAL OWNER. I TOOK THE TRUCK OFF THE ROAD BECAUSE MY JOB WAS ELIMINATED IN OCTOBER 2010. AFTER CHANGING THE OIL LAST WEEKEND IN MY GARAGE I NOTICED AN ABNORMAL AMOUNT OF RUST ON THE FRAME. IN FACT, SO MUCH RUST THAT THE RUBBER BODY MOUNT BLOCK ON TOP OF THE REAR LEAF SPRING SNAPPED OFF IN MY HAND. THE LEAF SPRINGS, BRAKE LINES, AND FRONT SUSPENSION AND FRAME ARE ALL IN QUESTION REGARDING VEHICLE SAFETY. I IMMEDIATELY DID RESEARCH ONLINE TO CHECK OUT WHAT I THOUGHT WAS ABNORMAL AMOUNTS OF RUST ON THE FRAME AND TO SEE IF ANYONE ELSE HAD EXPERIENCED THIS TOO. I WAS SHOCKED AT WHAT I FOUND. A HUGE SAFETY ISSUE WITH TOYOTA TACOMA RUSTED FRAMES. I COME TO FIND OUT ONLINE THAT TOYOTA HAS A HISTORY OF RUSTED FRAMES, BREAKING FRAMES, UNSAFE FRAMES, AND A RECALL CURRENTLY FOR A REAR SPARE TIRE MOUNT ISSUE DUE TO RUST. I ALSO FOUND OUT TOYOTA WAS REPLACING FRAMES ON MY MODEL. I CALLED MY DEALERSHIP TO SET UP AN APPOINTMENT TO HAVE THIS TRUCK INSPECTED FOR PENNSYLVANIA STATE REQUIREMENTS AND TO HAVE THE RUST CHECKED. THEY TOLD ME MY VEHICLE WAS NOT VALID FOR THE RUST INSPECTION AND THE FRAME REPLACEMENT BECAUSE THE PROGRAM EXPIRED, I WAS TOLD TO CALL TOYOTA. I WAS NEVER NOTIFIED BY TOYOTA OR MY DEALER THERE WAS AN ISSUE, NOT BY MAIL, PHONE CALLS OR CERTIFIED MAIL. I HAD THE TRUCK PARKED IN MY GARAGE FOR THREE YEARS SO IT WASN'T EVEN ON THE ROAD DURING THIS TIME. SEVERAL PHONE CALLS LATER TO TOYOTA AND THEY REFUSE TO REPLACE MY FRAME UNDER THE CUSTOMER CARE PROGRAM CITING I DID NOT HAVE THE UNDERCOATING APPLIED BY DECEMBER OF 2012. TOYOTA CUSTOMER SERVICE SAID I COULD WELD REINFORCEMENT PLATES TO MY FRAME MYSELF OR FIND A JUNKYARD FRAME. REALLY TOYOTA?
NHTSA ODI #10544893
Mileage unknown · Mar 19, 2012
SteeringSuspensionWheelsCrashInjury
2002 TOYOTOA TRUCK, LOST CONTROL AND HIT MY FORD S/W, TRUCK WAS ON RECALL FOR BALL/JOINTS , BOTH ME AND WIFE WAS HURT BY THIS UN INSURED DRIVER, DRIVER WAS CITED FOR WRONG TURN INTO MY LANE, I LOST BOTH MY CAR AND MY HEALTH, WHAT CAN I DO TO RECOVER DAMAGES FROM A UNINSURED TRUCK AND DRIVER? *JS
NHTSA ODI #10452199
19,714 miles · May 25, 2006
Steering
NOTICED ABNORMAL TIRE WEAR ON FRONT TIRE. TOOK VEHICLE IN FOR WHEEL ALIGNMENT AND WAS INFORMED THE BUSHING, INTEGRAL TO RACK AND PINION HAS FAILED. AS A CONSEQUENCE THE WHOLE RACK AND PINION STEERING SYSTEM NEEDS REPLACING. MECHANIC INFORMED ME THIS IS A COMMON PROBLEM FOR TOYOTA TACOMA. HE ALSO INFORMED ME HE HAS HAD TACOMAS…
Read full complaint
NOTICED ABNORMAL TIRE WEAR ON FRONT TIRE. TOOK VEHICLE IN FOR WHEEL ALIGNMENT AND WAS INFORMED THE BUSHING, INTEGRAL TO RACK AND PINION HAS FAILED. AS A CONSEQUENCE THE WHOLE RACK AND PINION STEERING SYSTEM NEEDS REPLACING. MECHANIC INFORMED ME THIS IS A COMMON PROBLEM FOR TOYOTA TACOMA. HE ALSO INFORMED ME HE HAS HAD TACOMAS WITH AS LITTLE AS 9000 MILES HAVING THIS PROBLEM. MY TACOMA HAS 19000 MILES ON IT, I GUESS WE ARE LUCKY. HE ALSO STATED HE DID NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. APPARENTLY IT IS A COMMON DEFECT. THIS TACOMA HAS NEVER BEEN OFF ROAD OR OTHERWISE ABUSED SINCE WE BOUGHT IT NEW. THIS PROBLEM COULD LEAD TO STEERING FAILURE. *JB
NHTSA ODI #10158237
Mileage unknown · May 18, 2005
Air BagsSteeringCrash
DT: THE CONTACT OWNS A 2002 TOYOTA TACOMA. HE STATES THAT ON MARCH 20, 2005 HE HIT A TELEPHONE POLE HEAD ON WHEN HIS STEERING LOCKED UP AND THE AIR BAGS DID NOT DEPLOY.*AK
NHTSA ODI #10121369
Mileage unknown · Oct 1, 2004
Steering
WHILE DRIVING STEERING POWER ASSIT PUMP FAILED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING PUMP NEEDED TO BE REPLACED. *AK
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Consequence & remedy
Consequence: Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Remedy: Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
Consequence & remedy
Consequence: THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
ON CERTAIN PICKUP TRUCKS, DURING SIDE IMPACT NCAP TEST (I.E. LINCAP TEST), A FLANGE AT THE REAR END OF THE DOUBLE CAB BODY DEFORMED AND INTERFERED WITH THE FUEL INLET HOSE THAT CONNECTS THE FUEL FILLER PIPE AND FUEL TANK, RESULTING IN DAMAGE TO THE FUEL INLET HOSE.
Consequence & remedy
Consequence: THIS DAMAGE COULD RESULT IN FUEL LEAKAGE, WHICH COULD RESULT IN A FIRE IF IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy: DEALERS WILL INSTALL A FUEL HOSE PROTECTOR ON THE BODY FLANGE. OWNER NOTIFICATION BEGAN JUNE 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Toyota Tacoma Problems, Complaints & Recalls | Skip That Year