2002 Toyota Tacoma

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME NEAR THE REAR PASSENGER'S SIDE TIRE WAS RUSTED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE FRAME COULD NOT BE REPAIRED AND THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.

MY TACOMA WAS RECALLED 2 YEARS AGO FOR FRAME RUST. THEY TOLD ME IT WAS OK + UNDERCOATED IT TO PREVENT FUTURE RUSTING. ALL THAT UNDERCOATING IS FALLING OFF. THAT CAN ONLY BE DUE TO IMPROPER APPLICATION OR FAULTY PRODUCT. THE DEALER THAT APPLIED THE PRODUCT (FERRIS TOYOTA) SAYS THE PRODUCT IS FAULTY + THEY'VE SEEN IT MANY TIMES. THEY'VE ALSO CONFIRMED THE SAME WITH OTHER DEALERSHIPS. TOYOTA, OTOH, SAYS THERE'S NOTHING WRONG. IF THE FRAME DOESN'T NEED UNDERCOATING, THEN WHY'D THEY DO IT? ARE THEY SUGGESTING IT WORKS WHEN 50% HAS FALLEN OFF? THIS IS THE SAME VEHICLE WHICH IS NOW BEING RECALLED FOR SPARE TIRES FALLING OFF ON THE HIGHWAY + MY EMERGENCY BRAKES HAVE BEEN SEIZED WITH CORROSION SINCE I'VE OWNED THE TRUCK. I'VE CONTACTED TOYOTA MANY TIMES + THEY REFUSE TO PUT THEIR CORRESPONDENCE IN WRITING, BUT THE REPRESENTATIVE, TIFFANY BISHOP, SAYS SHE TYPES A TRANSCRIPT OF OUR CONVERSATIONS, JUST WON'T GIVE ME COPIES. SHE ALSO CALLS FROM A PHONE WITH A BLOCKED NUMBER. WHAT KIND OF BULL IS THIS? THESE VEHICLES ARE OBVIOUS HAZARDS ON THE ROAD + TOYOTA IS PLAYING GAMES INSTEAD OF MAKING SERIOUS EFFORTS TO MAKE THE VEHICLES SAFE. PLEASE BRING THIS TO THE ATTENTION OF SOMEONE AT TOYOTA OTHER THAN [XXX], I AM FINISHED CORRESPONDING WITH HER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THE ENTIRE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RUST UNDER COATING WAS APPLIED TO THE FRAME. TWO YEARS LATER, THE FRAME EXHIBITED SEVERE RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,871. UPDATED 01/18/13*LJ UPDATED 01/24/13

10/22/2012 RECENTLY HAD OCCASION TO LOOK AT THE FRAME ON MY TRUCK, IT IS RUSTED THROUGH IN MANY SPOTS MAKING VEHICLE UNSAFE, 2002 TOYOTA TACOMA, APPARENTLY I MISSED SOME "COURTESY" FRAME PROGRAM. I AM STUCK WITH A 10,000.00 TRUCK THAT I CAN'T AFFORD TO FIX AND TOYOTA HAS SAID THAT THEY WILL NOT OFFER ANY HELP.I THINK THIS NEEDS TO GO BEYOND A "COURTESY " RECALL, WITH THE LARGE AMOUNTS OF THESE TRUCKS ON THE ROAD IN UNSAFE CONDITIONS NEW YORK STATE HAS FORCED AN EXTENSION OF THIS PROGRAM, TRAFFIC SAFETY SHOULD FORCE A RECALL AS THERE ARE THOUSANDS OUT THERE IN THIS SHAPE BY TOYOTAS OWN ADMISSION I WOULD LIKE REPAIRS OR FAIR MARKET VALUE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME WAS SEVERELY CORRODED, HAD HOLES IN IT, AND WAS SEPARATING FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS GOING TO FURTHER INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC STATED TO THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED IT WAS CAUSED BY SCALING AND NOT RUSTING THERE FOR THEY WOULD NOT COVER THE REPAIRS. THE DEALER REFUSED TO PROVIDE A LETTER STATING THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE EXAMINED WHEN HE WAS INFORMED THAT THE FRAME UNDER THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 09/02/11*LJ UPDATED 2/9/12 *CN

THE SECOND TOYOTA TACOMA I HAVE OWNED IN ONE YEAR FAILED ON 02/28/2011. BOTH FRAMES FAILED DUE TO RUST. BOTH PROBLEMS WERE DISCOVERED DURING A ROUTINE OIL CHANGE. TOYOTA BOUGHT BACK THE FIRST TRUCK LAST SUMMER, SO I DECIDED TO BUY ANOTHER LATER MODEL TACOMA. THE SECOND TACOMA PROBLEM OCCURRED ON A LIFT AT AUTO CHOICE IN DERRY NH. THE TRUCK BENT IN HALF WHEN THE LIFT WAS RAISED. THE MECHANIC HAS BEEN IN BUSINESS FOR 30 YEARS AND HAD NEVER SEEN SUCH A THING. LUCKILY, HE WAS NOT UNDER THE TRUCK AND FORTUNATELY I WAS NOT DRIVING THE TRUCK FOR MY FRAME REPLACEMENT APPOINTMENT THE NEXT DAY. IRA TOYOTA TOWED THE VEHICLE AND GAVE ME A LOANER. I AM TOLD THAT THEY WILL REPLACE THE ENTIRE FRAME . IN TALKING TO MY FATHER, MECHANIC FRIENDS AND LEGAL FRIENDS AN ISSUE KEPT COMING UP - IF THE FRAME IS THAT CORRODED, IT WOULD FOLLOW THAT PARTS ATTACHED TO THE FRAME WOULD BE CORRODED AS WELL. THIS PRESENTS AN ALARMINGLY SERIOUS SAFETY PROBLEM. I WOULD ADD THAT THERE SHOULD BE AN IMMEDIATE INVESTIGATION INTO THE SAFETY OF THIS PROCEDURE AS WELL AS A MEDIA REQUIREMENT MADE THAT TOYOTA RUN ADVERTISEMENTS ON TV, RADIO AND PRINT WARNING THE PUBLIC ABOUT THIS SERIOUS ISSUE. MY TRUCK LOOKS IMMACULATE AND HAS BEEN WELL MAINTAINED. HAD I NOT DONE AN OIL CHANGE, THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. I CAN THINK OF NO OTHER COMPONENT IN A MOTOR VEHICLE THAT IS MORE IMPORTANT THAT THE FRAME, IT HOLDS EVERYTHING TOGETHER AND SUPPORTS EVERYTHING. THIS ISSUE NEEDS IMMEDIATE ATTENTION. IRA TOYOTA IS THE CURRENT LOCATION OF THE VEHICLE 603-657-2422. *TR