NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
3 reportsClear category filter550 miles · Dec 21, 2019
SteeringSuspensionWheelsCrashInjury
I PURCHASED A 2020 TOYOTA SUPRA ON NOVEMBER 11, 2019. ON DECEMBER 2,2019. THIS VEHICLE SERIOUSLY AND VERY DANGEROUSLY MALFUNCTIONED. I WAS PULLING OUT OF MY RESIDENTIAL AREA AFTER STOPPING AT A STOP SIGN, PROCEEDED TO MAKE A LEFT ONTO GREENSPRING AVE. , HEADING TOWARDS THE BELTWAY, AND THIS VEHICLE, INSTEAD OF ALLOWING ME TO TUR…
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I PURCHASED A 2020 TOYOTA SUPRA ON NOVEMBER 11, 2019. ON DECEMBER 2,2019. THIS VEHICLE SERIOUSLY AND VERY DANGEROUSLY MALFUNCTIONED. I WAS PULLING OUT OF MY RESIDENTIAL AREA AFTER STOPPING AT A STOP SIGN, PROCEEDED TO MAKE A LEFT ONTO GREENSPRING AVE. , HEADING TOWARDS THE BELTWAY, AND THIS VEHICLE, INSTEAD OF ALLOWING ME TO TURN LEFT, TOOK OVER AND THE STEERING WENT TO THE RIGHT, TAKING ME UP A CURB AND INTO A TREE. THE CAR LITERALLY TOOK COMPLETE CONTROL WITHOUT ALLOWING ME TO CONTROL THE STEERING. THERE ARE MANY POSSIBLE REASONS THAT COULD HAVE CAUSED THIS TO HAPPEN. IT COULD BE THE A LANE SENSOR FAILURE, STEERING FAILURE, SENSORS FAILURE, SOFTWARE FAILURE, SOFTWARE MISCOMMUNICATION ETC. WHAT'S WORSE IS TOYOTA THEMSELVES ARE SELLING A HIGHLY TECHNICAL VEHICLE, WHICH AFTER DEALING WITH THEM, IT IS MORE THAN OBVIOUS THEY THEMSELVES EVEN SUPPOSEDLY THEIR TOP ENGINEER, HAS HAD ABSOLUTELY NO EXPERIENCE WITH THIS VEHICLE OR MUCH LESS A BMW WHICH IS THE ENGINE MAKER IN THIS VEHICLE, HE NEVER WORKED WITH THEM EITHER. THROUGH THIS EXPERIENCE WHICH HAS BEEN A COMPLETE NIGHTMARE, TOYOTA COULDN'T EVEN GET THE EDR BOX TO DOWNLOAD ANY DATA. I AM PETRIFIED THAT THIS VEHICLE COULD HAVE HURT OR EVEN KILL SOMEONE OR MYSELF AND TOYOTA HAS BEEN CLEARLY AT A LOSS WITH ANY ANSWERS JUST COMPLETE SNEAKINESS. PLEASE GET THIS VEHICLE OFF THE ROAD UNTIL THIS VEHICLE IS BETTER UNDERSTOOD BY TOYOTA BEFORE SOMEONE GETS KILLED. THEIR ARE MANY PARTS ON THE VEHICLE THAT ARE DAMAGED INCLUDING BUT NOT LIMITED TO THE WHEEL, TIRE, SUSPENSION, HOOD, SIDE OF THE VEHICLE, PASSENGER SIDE MIRROR ECT.
NHTSA ODI #11290586
197 miles · Sep 6, 2019
Steering
TL* THE CONTACT OWNS A 2020 TOYOTA SUPRA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME DIFFICULT TO TURN. WHEN TURNING THE STEERING WHEEL, THE WHEELS FAILED TO MOVE AND THE POWER STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A PARKING LOT. THE VEH…
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TL* THE CONTACT OWNS A 2020 TOYOTA SUPRA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME DIFFICULT TO TURN. WHEN TURNING THE STEERING WHEEL, THE WHEELS FAILED TO MOVE AND THE POWER STEERING MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A PARKING LOT. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO GERMAIN TOYOTA OF NAPLES (LOCATED AT 13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 301-3313) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 197.
NHTSA ODI #11253613
1,100 miles · Sep 6, 2019
Steering
TL* THE CONTACT OWNS A 2020 TOYOTA SUPRA. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND A MESSAGE APPEARED, WARNING THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO A STEERING MALFUNCTION. THE CONTACT HAD TO STOP THE VEHICLE IN THE MIDDLE OF THE HIGHWAY WHERE IT WAS TOWED TO UNIVERSAL TOYOTA (12102 I-35, SAN ANTONIO, TX 78233, (…
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TL* THE CONTACT OWNS A 2020 TOYOTA SUPRA. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND A MESSAGE APPEARED, WARNING THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO A STEERING MALFUNCTION. THE CONTACT HAD TO STOP THE VEHICLE IN THE MIDDLE OF THE HIGHWAY WHERE IT WAS TOWED TO UNIVERSAL TOYOTA (12102 I-35, SAN ANTONIO, TX 78233, (726) 444-6959). THE DEALER INITIALLY STATED THAT SINCE THE ENGINE HAD BEEN MODIFIED, THEY WOULD NOT HONOR THE WARRANTY. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND THEY PROVIDED THE DEALER WITH ANOTHER REASON NOT TO HONOR THE WARRANTY, STATING THAT THE VEHICLE WAS BEING USED FOR RACING PURPOSES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,100.
NHTSA ODI #11253592
Official recalls
8Sep 23, 2025
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Consequence & remedy
Consequence: A short circuit in the starter relay may increase the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 14, 2025.
Aug 2, 2021
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist. Full mechanical braking (without assist) remains available.
Consequence & remedy
Consequence: Loss of braking assist can increase the risk of a crash.
Remedy: Dealers will update the engine management software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Nov 12, 2020
BMW of North America, LLC (BMW) is recalling certain 2020-2021 Z4 and 2020-2021 Toyota Supra vehicles. The weld between the fuel tank halves may have been insufficiently welded, causing the weld to fail.
Consequence & remedy
Consequence: The failed weld may allow fuel to leak, increasing the risk of a fire in the presence of an ignition source.
Remedy: BMW will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417 or Toyota customer service at 1-888-270-9371.
Aug 27, 2020
BMW of North America, LLC (BMW) is recalling certain 2019-2020 Z4 sDrive30i, Z4 M40i and 2020 Toyota Supra vehicles. The headlamps are able to be adjusted horizontally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Should the headlamps be adjusted horizontally, there could be increased glare and reduced visibility for oncoming drivers, or reduced visibility for the vehicle operator, thereby increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the headlamp vertical and horizontal adjustment plugs, correcting them as necessary, free of charge. The recall began December 23, 2020. BMW owners may contact BMW customer service at 1-800-525-7417 or Toyota owners may contact Toyota customer service at 1-888-270-9371.
Jun 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.
Consequence & remedy
Consequence: A damaged or fractured tie rod may affect vehicle handling and control, increasing the risk of a crash.
Remedy: BMW and Toyota will notify owners, and dealers will replace the steering gear tie rods, free of charge. The recall began August 14, 2020. Owners may contact BMW customer service at 1-800-525-7417 or Toyota customer service at 1-888-270-9371.
Nov 27, 2019
BMW of North America, LLC (BMW) is recalling certain 2020 Z4 M40i, Z4 sDrive30i, 330i and 330i xDrive vehicles as well as 2020 Toyota Supra vehicles. The headlight control units may fail causing a loss of one or both of the headlights.
Consequence & remedy
Consequence: Headlight failure can reduce the driver's visibility, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the headlight control units, free of charge. The recall is expected to begin January 17, 2020. Owners may contact BMW customer service at 1-800-525-7417 or Toyota customer service at 1-888-270-9371.
Sep 27, 2019
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Sep 12, 2019
BMW of North America, LLC (BMW) is recalling certain 2020 Toyota Supra vehicles. The driver's seat belt guide loop mount may have been improperly welded.
Consequence & remedy
Consequence: In the event of a crash, the mount could become damaged and the seat belt may not properly restrain the driver, increasing their risk of injury.
Remedy: Owners have been notified, and Toyota dealers will inspect the seat belt guide loop mount. If the mount is defective, the vehicle will be replaced, free of charge. The recall began October 16, 2019. Owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Toyota's number for this recall is K0R.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗