2008 Toyota Sienna

NOTE: I HAVE TWO CARS, TWO RECALLS AND THE SAME PROBLEM WITH THE DEALERSHIP. THIS COMPLAINT IS IN REGARDS TO FRED ANDERSON TOYOTA RALEIGH'S SERVICE DEPARTMENT. I HAVE BOUGHT 4 CARS WITH THIS DEALERSHIP, THREE OF THEM HAVE HAD MANUFACTURES DEFECTS. EVERY TIME I CALL, INCLUDING THIS LAST TIME FOR MY RECALL THEY TELL ME THAT NOT ONLY DO THEY NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL, IT WILL TAKE THEM "AT LEAST" 30 DAYS TO GET THE PARTS AVAILABLE FOR THE RECALL. THE SERVICE DEPARTMENT IS HORRIBLY RUN AND THE FACT THAT THEY DON'T HAVE REMEDIES FOR SERIOUS SAFETY RECALLS READILY AVAILABLE OR AT LEAST ON QUICK DELIVERY IS UNACCEPTABLE. ALSO, THEY TOLD ME THAT IT WOULD TAKE AT LEAST HOURS TO FIX THE PART WHEN IT FINALLY COMES IN BUT ONLY OFFER A RENTAL CAR IF THE FIX IS MORE THAN $400, WHICH OF COURSE, SINCE THIS IS FREE OF CHARGE THE CONSUMER HAS TO FIGURE OUT TRANSPORTATION TO MAKE UP FOR THE FACT THAT THEY DON'T KNOW HOW TO MAKE SAFE CARS. IT IS MY OPINION THAT FRED ANDERSON TOYOTA RALEIGH'S SERVICE DEPARTMENT WOULD RATHER PUT ITS CUSTOMERS AT RISK THAN FIX THEIR RECALL SO THEY MAKE IT AS HARD AS POSSIBLE TO GET THE FIX TAKEN CARE OF. I HAVE TRIED TO CONTACT MANAGER AND OWNER OF THE DEALERSHIP AND THEY BOTH IGNORE MY CALLS. ONE WOULD THINK THAT AFTER BUYING 4 CARS WITH THEIR COMPANY THEY WOULD HAVE SOME LEVEL OF CARE FOR MY FAMILY'S SAFETY. THEY DON'T! *TR

T-SB-0047-10 FROM SAFERCAR.GOV "SOME VEHICLES EQUIPPED WITH 2GR-FE/FXE ENGINE. THE RUBBER PORTION OF THE OIL SUPPLY HOSE FOR VVT-I ACTUATOR MAY DEGRADE OVER TIME. THIS CONDITION MAY CAUSE OIL TO LEAK FROM THE VVT-I OIL HOSE PRODUCING ABNORMAL ENGINE NOISE AND THE OIL PRESSURE LIGHT TO ILLUMINATE " THIS TSB AFFECTS TOYOTA VEHICLES GOING BACK TO AT LEAST 2008-PRESENT. THIS IS A MAJOR ISSUE, AND I FEEL THIS SHOULD BE HANDLED AS A RECALL INSTEAD OF A TSB DUE TO THE SEVERITY OF THE ISSUE IF/WHEN THE PIPE BREAKS. I RECENTLY ELECTED TO HAVE MY VEHICLE REPAIRED ON MY OWN JUST SO I WOULDN'T HAVE TO WORRY ABOUT THIS ISSUE HAPPENING TO ME OR MY WIFE, AND THUS BLOWING UP MY SIENNA'S ENGINE CAUSING THOUSANDS OF DOLLARS IN DAMAGES. SEEMS PRETTY BAD THAT A RECALL CAN BE ISSUED FOR FLOOR MATS AND ACCELERATOR ISSUES, BUT NO RECALL IS ISSUED FOR THIS ISSUE WHICH CAN DRAIN THE OIL FROM YOUR ENGINE IN A MINUTE, BLOW UP YOUR ENGINE, AND THEN POSSIBLY WRECK YOUR VEHICLE. CONSUMER'S ENGINES ARE NOW BEING DESTROYED, AND THIS IS SHOWING UP IN DIFFERENT ONLINE FORUMS. I FEEL THAT THE NHTSA NEEDS TO FORCE TOYOTA TO REPLACE ALL OF THE DEFECTIVE ENGINE OIL COOLER PIPES WITH THE NEWER METAL ONES THAT THE TSB ADDRESSES. THEY SHOULD ALSO BE FORCED TO REIMBURSE ALL COSTS TO THOSE INDIVIDUALS THAT EITHER NEEDED TO HAVE THE REPAIR DONE, OR DECIDED TO PREVENTATIVELY HAVE THE REPAIR DONE ON THEIR OWN BEFORE THOSE PIPES BURST ON THEIR OWN. TOYOTA HAS TOLD ME THAT MY VEHICLE WAS NOT AFFECTED BY THEIR LIMITED SERVICE CAMPAIGN CSC-10033553-6074 BUT MY CAR HAS SEEPAGE FROM THE RUBBER PORTION OF THE HOSE THAT WAS DIAGNOSED BY GRAPEVINE TOYOTA DEALERSHIP YESTERDAY. VERY SAD SITUATION THAT SUCH A DANGEROUS CONDITION EXISTS IN SO MANY TOYOTA VEHICLES WITH THE V-6 (2GR-FE) ENGINE. PLEASE HELP!!! *TR

WHILE DRIVING MY VEHICLE IT BEGAN TO MAKE A STRANGE KNOCKING SOUND AS I ACCELERATED. I HAD BEEN DRIVING AROUND TOWN FOR SEVERAL HOURS THAT MORNING. I PULLED OVER TO INSPECT THE ENGINE, AND SAW SOME TYPE OF FLUID ON THE LEFT SIDE OF THE ENGINE AND WALL. I PULLED THE OIL DIPSTICK OUT AND THERE WAS NO OIL ON IT AT ALL. COMPLETELY DRY! I HAD SOMEONE BRING ME SOME OIL AND I DROVE MY CAR UP TO THE REPAIR SHOP JUST A SHORT DISTANCE AWAY. THEY DISCOVERED THAT THE OIL PRESSURE LINE -VALVE COVER VARIABLE TIMING-ON TOP OF MOTOR TO RIGHT ON PASSENGER SIDE HAD BURST. PART OF THE LINE IS RUBBER AND THAT PART HAD RUPTURED AND ALL THE OIL HAD BLOWN OUT OF THE ENGINE. MY OIL LIGHT DID NOT COME ON AT ANY TIME NOR DID MY CHECK ENGINE LIGHT. EVEN AFTER I STOPPED IT DID NOT COME ON. *TR

MY TOYOTA 2008 SIENNA LE PASSENGER AUTOMATIC SLIDING DOOR WON'T CLOSED AND OPENED COMPLETELY. I'VE EXPERIENCED AN INTERMITTENT JAMMED WITH THIS DOOR FOR THE PAST 3 DAYS. AS A TEMPORARY FIX, I NEED TO GET OUT FROM THE CAR TO HELP THE DOOR IN CLOSING AND OPENING IT BECAUSE THE BUTTON INSIDE THE CAR AND EVEN THE REMOTE(HAS NEW BATTERY INSTALLED) WON'T DO THE WORK . ONE DAY, WHEN DRIVING MY KIDS TO SCHOOL. AS I MADE A LEFT TURN, I HEARD AN AUDIBLE NOISE/ALARM AND WE WERE SURPRISED AND TRIED TO FIGURE OUT WHERE THE SOUND CAME FROM UNTIL MY KIDS TOLD ME THAT THE DOOR IS PARTIALLY OPEN WHILE DRIVING. I PULLED OVER AND TEMPORARY CLOSE THE DOOR. I MANAGED TO GO BACK HOME AND STILL WITH THE ALARM ON AND THEN RE-PUSHED HARDER TO MAKE THE DOOR COMPLETELY CLOSED. THAT WAS SCARY BECAUSE MY KIDS WERE SITTING IN 2ND ROW. TO ADDRESS THIS PROBLEM. ON SAME DAY, I RUSHED MY CAR TO TOYOTA DEALERSHIP AND THE REPRESENTATIVE TOLD ME THAT CABLE ASSEMBLY IS BROKEN AND NEED TO REPLACE ALL PARTS BUT MUST PAY $1700 + TAX BECAUSE THE ISSUE WAS THE POWER SLIDING DOOR CABLE ASSEMBLY ALTHOUGH MY CAR HAS VERY LOW MILEAGE 30, 312 MILES (SITTING MOST OF THE TIME INSIDE THE GARAGE) AND STILL NOT COVERED BY TOYOTA WARRANTY ENHANCE PROGRAM FOR REAR SLIDING DOOR CABLE. THIS IS VERY FRUSTRATING AND ADDING INSULT TO INJURY, I WAS TOLD THAT I'M NOT THE ONLY ONE HAD THIS PROBLEM. *TR

I RECENTLY PURCHASED A 2008 TOYOTA SIENNA THAT I BELIEVE HAS A SAFETY ISSUE, PARTICULARLY IN COLD WEATHER. THE EXTERIOR SWITCH THAT ALLOWS THE REAR HATCH TO OPEN IS NOT FUNCTIONAL IN COLD WEATHER DUE TO A MATERIAL MALFUNCTION. I NOTICED THAT DURING WARMER WEATHER, THE RUBBER SEAL OVER THIS EXTERIOR SWITCH HAD BECOME SOFT AND GUMMY. OVER TIME, THE RUBBER SEEPED BETWEEN THE SWITCH HOUSING AND THE SWITCH BUTTON. AS THE WEATHER BECAME COLD, THE RUBBER HAS HARDENED AROUND THE SWITCH BUTTON AND THE EXTERIOR SWITCH IS NO LONGER FUNCTIONAL. THE ONLY WAY I CAN OPEN THE REAR HATCH IN COLD WEATHER IS TO OPEN A FRONT DOOR AND USE THE INTERIOR SWITCH TO OPEN THE REAR HATCH. MY CONCERN IS IF WE WERE TO GET INTO AN ACCIDENT DURING THE COLD MONTHS AND THE ONLY WAY SOMEONE COULD GET ACCESS TO THE INTERIOR OF THE VEHICLE IS THROUGH THE REAR HATCH, IT COULD NOT BE DONE BECAUSE THE EXTERIOR SWITCH ON THE REAR HATCH WOULD BE SEIZED PREVENTING ACCESS. IT IS VERY ALARMING WHEN I THINK OF MY ENTIRE FAMILY, ESPECIALLY MY 15 YO, MY 3 YR, AND MY 6 MO, BEING INSIDE OF THIS VAN AND PEOPLE NOT GAINING ACCESS TO THE INSIDE TO HELP THEM DUE TO INJURIES, FIRE, WATER HAZARDS, ETC... I OWN A 2005 TOYOTA 4RUNNER AND IT APPEARS TO HAVE THE SAME SWITCH. HOWEVER, THE RUBBER ON THE SWITCH IS PERFECTLY FINE AND FUNCTIONS NORMALLY. THERE APPEARS TO HAVE BEEN A MATERIAL CHANGE ALLOWING THE RUBBER TO SOFTEN RESULTING IN A POTENTIAL SAFETY HAZARD DURING THE COLD MONTHS. I SPOKE TO OUR LOCAL TOYOTA DEALERSHIP AND THEY ARE FULLY AWARE OF THIS ISSUE AND SAID THAT TOYOTA DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE. INITIALLY I THOUGHT THE PREVIOUS OWNER APPLIED A SOLVENT OR SOMETHING TO SOFTEN THE RUBBER. AS I RESEARCHED MORE ON THE INTERNET, THIS ISSUE APPLIES TO MANY TOYOTA VEHICLES, WITH MODELS INCLUDING THE SIENNA AND THE 4RUNNER. THE EARLIEST MODEL YEAR THAT I CAN FIND FOR EITHER MODEL IS 2007. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR THE BUT THE DOOR ONLY OPENED SIX INCHES WIDE WHILE USING THE FOB, THEN SHUT INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT STATED THAT SHE HAD TO MANUALLY PRY THE DOOR OPEN. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE DOOR CABLE HAD SNAPPED AND WRAPPED AROUND THE MOTOR. THE MOTOR AND THE CABLES WOULD NEED TO BE REPLACED, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.