NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
10 reportsClear category filter95,000 miles · Jun 22, 2020
Electronic Stability Control (esc)Service BrakesSuspension
VEHICLE WOULD ENGAGE BRAKES BY ITSELF AND VSC AND TRACTION CONTROL LIGHTS WOULD START FLASHING AND BEEPING WHEN GOING AROUND CURVES OR HITTING BUMPS IN THE ROAD. THIS WAS FRIGHTENING, AND CAUSED ME TO NOT IN GOOD CONSCIENCE SELL THE VEHICLE OUTRIGHT TO ANOTHER PERSON, SO I LOST THOUSANDS OF DOLLARS BY TRADING IT IN. THIS HAPPE…
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VEHICLE WOULD ENGAGE BRAKES BY ITSELF AND VSC AND TRACTION CONTROL LIGHTS WOULD START FLASHING AND BEEPING WHEN GOING AROUND CURVES OR HITTING BUMPS IN THE ROAD. THIS WAS FRIGHTENING, AND CAUSED ME TO NOT IN GOOD CONSCIENCE SELL THE VEHICLE OUTRIGHT TO ANOTHER PERSON, SO I LOST THOUSANDS OF DOLLARS BY TRADING IT IN. THIS HAPPENED INTERMITTENTLY FOR OVER A YEAR. ESTIMATED FINANCIAL LOSS $4000.00. *TR
NHTSA ODI #11330108
105,000 miles · Mar 10, 2019
Suspension
BOTH FRONT SPRINGS BROKE. PART OF THE LEFT FRONT SPRING CONTACTED THE TIRE, DAMAGING IT. IF VEHICLE WAS DRIVEN IT WOULD HAVE RIPPED THE SIDEWALL AND COULD HAVE RESULTED IN A CRASH. THIS WAS PRECEDED BY A CLANKING NOISE WHILE DRIVING.
NHTSA ODI #11185608
96,000 miles · Nov 4, 2017
Power TrainSteeringSuspension
DETROIT AXLE, IN MICHIGAN, IS SELLING DEFECTIVE STRUTS, STRAIGHT OUT OF THE JUNKYARD, AND RACK AND PINION STEERING AND MANY OTHER SUSPENSION PARTS, ADVERTISED AS NEW, BY JUST PLACING A COAT OF PAINT IN THEM. THEY OFFER A WARRANTY OF ONE YEAR IN THE PRODUCTS, BUT THE CONSUMER MUST PAY FOR THE REMOVAL AND INSTALLATION OF THE P…
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DETROIT AXLE, IN MICHIGAN, IS SELLING DEFECTIVE STRUTS, STRAIGHT OUT OF THE JUNKYARD, AND RACK AND PINION STEERING AND MANY OTHER SUSPENSION PARTS, ADVERTISED AS NEW, BY JUST PLACING A COAT OF PAINT IN THEM. THEY OFFER A WARRANTY OF ONE YEAR IN THE PRODUCTS, BUT THE CONSUMER MUST PAY FOR THE REMOVAL AND INSTALLATION OF THE PART. I PLAYED THEIR GAME FOR THREE TIMES AND I FOOLISHLY PAID 3 TIMES FOR THE STRUT INSTALLATION, PLUS OTHER DAMAGES THE FAULTY STRUTS CAUSED ME . THE FAULTY STRUTS CAUSED MY FRAME TO LOOSEN, MY HORIZONTAL DRIVE SHAFT TO DAMAGE, AND RACK AND PINION STEERING, THAT DETROIT AXLE SOLD. WELL, MY VEHICLE SHAKES VIOLENTLY AT BETWEEN 45-55 MILES PER HOUR, THUS HAVING TO PULL TO THE SIDE OF THE ROAD. I MANAGED TO DRIVE TO A MECHANIC THROUGH BACK ROADS AT LOW SPEEDS. THE DEFECTIVE RACK AND PINION STEERING AND THE DEFECTIVE, SOLD AS NEW PARTS, AND ADVERTISED AS NEW PARTS FAILED IN THREE OCCASIONS ANE DAMAGING MY OTHER PARTS OF THE VEHICLE. IT COST ME OVER $3000 TO REPLACE THOSE PARTS PLUS THE MONEY THAT I GAVE TO DETROIT AXLE, WITH THE COLLUSION OF EBAY SELLING HIS PRODUCTS. ONCE THE PARTS ARE RECEIVED, WITHIN 60 DAYS, HE CLOSES THE FEEDBACK ON HIS PAGE, THUS NOT LETTING THE SUSPECTING PUBLIC COMPLAIN AGAINST HIS JUNKYARD OF DEFECTIVE PARTS. EBAY PROTECTS HIM. I STILL HAVE TO REPLACE MY MICHELIN NEW TIRES FOR MORE EXPENSE AND THE THIRD PAIR OF STRUTS ARE STILL ON THE VEHICLE, IN WHICH I STILL HAVE TO REPLACE FOR A THIRD TIME!
NHTSA ODI #11043341
52,000 miles · Jan 16, 2017
Suspension
SUSPENSION COIL SPRINGS BREAK AT VERY LOW MILEAGES (AROUND 40K OR 50K MILEAGES) IMPAIRING RIDE, STEERING AND BRAKING MAKING THE VEHICLE UNSAFE TO DRIVE. BESIDES THE SUSPENSION COIL SPRINGS CORRODING, THERE SEEMS TO A LARGER PROBLEM OF THE ENTIRE UNDERBODY CORRODING WITH THE TOYOTA SIENNAS.
NHTSA ODI #10945591
105,000 miles · Aug 27, 2016
Suspension
IN 2015, HEARD A CLUNKING NOISE FROM FRONT END, TOOK TO DEALER WHO SAID IT WAS RIGHT FRONT COIL SPRING BROKEN. WAS REPLACED UNDER EXTENDED WARRANTY. IN AUGUST 2016, NOTICED CLUNKING IN THE REAR--THIS TIME THE RIGHT REAR COIL SPRING IS BROKEN. NOT COVERED.
NHTSA ODI #10899056
Mileage unknown · Jun 13, 2016
SteeringSuspension
MY TOYOTA SIENNA WITH 82,000 MILES ON IT SUSPENSION HAS SEVERAL NOISES AND THE RACK AND PINION STEERING BOOTS ARE LEAKING, ON THE TOYOTA NATION WEB SITE AND TOYOTA SIENNA OWNERS WEB SITE, THERE ARE ABOUT 75 TO 90 OTHER PERSONS WITH THIS PROBLEM, PLUS THE ONES THAT DO NOT BOTHER TO POST LIKE US. WHEY HAVEN'T THE GOVERNMENT FORC…
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MY TOYOTA SIENNA WITH 82,000 MILES ON IT SUSPENSION HAS SEVERAL NOISES AND THE RACK AND PINION STEERING BOOTS ARE LEAKING, ON THE TOYOTA NATION WEB SITE AND TOYOTA SIENNA OWNERS WEB SITE, THERE ARE ABOUT 75 TO 90 OTHER PERSONS WITH THIS PROBLEM, PLUS THE ONES THAT DO NOT BOTHER TO POST LIKE US. WHEY HAVEN'T THE GOVERNMENT FORCE TOYOTA TO RECALL THIS VEHICLES? I HAVE CHANGED STRUTS, SHOCKS, THE TIRES ARE NEW AND IT IS ALIGNED. TOYOTA IS RISKING THE LIVES OF ITS CLIENTS AND NO ONE CAN DO ANYTHING ABOUT IT, DUE TO THE APATHY AND HUMAN DISREGARD OF LIVES.!
NHTSA ODI #10873934
94,900 miles · Mar 8, 2016
Suspension
I WAS DRIVING ON CITY ROADS AND NOTICED CLUNKING NOISE IN RIGHT FRONT PASSENGER SIDE BY TIRE ESPECIALLY WHEN I WOULD GO OVER UN SMOOTH ROADS OR RAILROAD TRACKS. PIECE OF BROKEN SUSPENSION COIL FLEW OUT ONTO THE ROAD. I WAS FORTUNATE IT DID NOT PUNCTURE THE TIRE. I TOOK INTO DEALER AND SHOWED THEM BROKEN PIECE AND FOUND THAT RIGH…
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I WAS DRIVING ON CITY ROADS AND NOTICED CLUNKING NOISE IN RIGHT FRONT PASSENGER SIDE BY TIRE ESPECIALLY WHEN I WOULD GO OVER UN SMOOTH ROADS OR RAILROAD TRACKS. PIECE OF BROKEN SUSPENSION COIL FLEW OUT ONTO THE ROAD. I WAS FORTUNATE IT DID NOT PUNCTURE THE TIRE. I TOOK INTO DEALER AND SHOWED THEM BROKEN PIECE AND FOUND THAT RIGHT REAR COIL WAS ALSO BROKEN BUT STILL INTACT. I HAD TO REPLACE BOTH COILS AT CONSIDERABLE EXPENSE. SINCE VEHICLE WAS NO LONGER MAKING NOISE I HAD TO INSIST THEY LOOK AT IT AND WAS CHARGED $69 TO JUST EXAMINE IT. THEN OF COURSE THEY SAW WHAT AN UNSAFE SITUATION IT WAS. THE BROKEN COIL LOOKED RUSTED TO ME IN SPOTS LIKE ITS A MANIFACTURERS DEFECT.
NHTSA ODI #10845509
61,000 miles · Feb 18, 2016
Suspension
SINCE DRIVING MY 2008 SEINNA LIMITED OVER 61,000 MILES, I HAVE BEEN NOTICING METAL-RATTLING NOISES. I BROUGHT IT TO A MECHANIC, AND THEY FOUND THE FRONT, DRIVER SIDE SUSPENSION COIL SPRING WAS FRACTURED. I WAS TOLD BY THE MECHANIC THAT IT'S NOT COMMON, AND I CHECKED ANY RECALLS ON IT FROM TOYATA AND NHTSA WEBSITES. THERE ARE NO …
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SINCE DRIVING MY 2008 SEINNA LIMITED OVER 61,000 MILES, I HAVE BEEN NOTICING METAL-RATTLING NOISES. I BROUGHT IT TO A MECHANIC, AND THEY FOUND THE FRONT, DRIVER SIDE SUSPENSION COIL SPRING WAS FRACTURED. I WAS TOLD BY THE MECHANIC THAT IT'S NOT COMMON, AND I CHECKED ANY RECALLS ON IT FROM TOYATA AND NHTSA WEBSITES. THERE ARE NO OPEN RECALLS, BUT ON THE INTERNET I SAW THE SAME PROBLEM HAPPENED TO 2008 SIENNA IN SEVERAL CASES.
NHTSA ODI #10836888
84,400 miles · Feb 15, 2016
Suspension
THE LEFT REAR COIL SPRING BROKE. NOT SURE WHEN IT BROKE, WAS ADVISED IT WAS BROKEN BY A MECHANIC DURING AN INSPECTION.
NHTSA ODI #10836263
87,000 miles · Dec 30, 2014
Suspension
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE SUSPENSION COIL SPRING FRACTURED IN HALF. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUSPENSION COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APP…
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TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE SUSPENSION COIL SPRING FRACTURED IN HALF. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUSPENSION COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 4/6/15*CN UPDATED 2/2/2016 *JS
NHTSA ODI #10669164
Official recalls
9Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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