NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
10 reportsClear category filterMileage unknown · Apr 11, 2015
Visibility
I HAVE BEEN THE OWNER OF TWO 2006 SIENNA VANS AND BOTH HAVE HAD FAILURE OF BOTH OF THE SIDE MIRRORS. THE MIRRORS BECOME FLOPPY AND WILL NOT HOLD THEIR POSITION. THIS RESULTS IN THE LOSS OF BLIND SPOT VISIBILITY ON BOTH SIDES OF THE VEHICLE. THERE IS NO SPECIFIC INCIDENT THAT CAUSES THE FAILURE. IT IS EXPENSIVE TO FIX AND WOULD…
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I HAVE BEEN THE OWNER OF TWO 2006 SIENNA VANS AND BOTH HAVE HAD FAILURE OF BOTH OF THE SIDE MIRRORS. THE MIRRORS BECOME FLOPPY AND WILL NOT HOLD THEIR POSITION. THIS RESULTS IN THE LOSS OF BLIND SPOT VISIBILITY ON BOTH SIDES OF THE VEHICLE. THERE IS NO SPECIFIC INCIDENT THAT CAUSES THE FAILURE. IT IS EXPENSIVE TO FIX AND WOULD SEEM TO BE A SAFETY ISSUE. WHILE THERE HAVE BEEN SEVERAL CLOSE CALLS OF ATTEMPTING TO CHANGE LANES AND THINKING THE MIRROR WAS IN THE CORRECT POSITION ONLY TO FIND THERE WAS A VEHICLE IN THE BLIND SPOT I HAVE AVOIDED AN ACCIDENT. *TR
NHTSA ODI #10705091
65,559 miles · Jan 26, 2011
Exterior LightingVisibility
THE DRIVER-SIDE MIRROR WITH DIMMING,BLINKER, HEST AND FOLDING IN CAPABILITY HAS FAILED. THE MOTOR THAT CONTROLS THE MIRROR CONSTANTLY RUNS AND THE MIRROR OPENS AND CLOSES WITH THE WIND DIRECTION. I TRIED TO FIND A REPLACEMENT PART BUT ALL THE REPLACEMENT PARTS HAVE THE SAME MOTOR PROBLEM. THE DEALERSHIP REQUIRES A ENTIRE MIRROR …
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THE DRIVER-SIDE MIRROR WITH DIMMING,BLINKER, HEST AND FOLDING IN CAPABILITY HAS FAILED. THE MOTOR THAT CONTROLS THE MIRROR CONSTANTLY RUNS AND THE MIRROR OPENS AND CLOSES WITH THE WIND DIRECTION. I TRIED TO FIND A REPLACEMENT PART BUT ALL THE REPLACEMENT PARTS HAVE THE SAME MOTOR PROBLEM. THE DEALERSHIP REQUIRES A ENTIRE MIRROR REPLACEMENT AND REPAINT. *TR
NHTSA ODI #10378816
57,300 miles · Aug 13, 2010
Visibility
OPERABLE SIDE WINDOW, REAR, PASSENGER SIDE, FELL OUT. WINDOW WAS OPEN, AND BEING REMOTELY CLOSED AT THE TIME. *TR
NHTSA ODI #10349203
31,000 miles · Mar 24, 2009
Visibility
DRIVING ON THE HIGHWAY JUST NORTH OF MERRITT BC APPROXIMATELY 60 MPH THE SUN ROOF BLEW OUT DROPPING GLASS INSIDE OUR VAN AND ON TOP OF THE DRIVER AND PASSENGER. HAD THE SUNROOF TAPED AND SEALED BY SPEEDY GLASS UNTIL WE GET HOME TO CHECK WARRANTIES AND INSURANCE. *TR
NHTSA ODI #10262877
18,650 miles · Sep 14, 2007
Visibility
(1) THE VEHICLE WAS IN MOTION, IN SLOW-MOVING, DENSE TRAFFIC ON A HIGHWAY. (2) WITHOUT WARNING, THE DRIVER-SIDE, REAR PASSENGER WINDOW SUDDENLY SHATTERED. THE ENTIRE GLASS BROKE INTO MOSTLY SMALL PIECES ABOUT 1 CM, MOST OF WHICH FELL INTO THE PASSENGER CABIN, ON THE FLOOR AND SEATS. A FEW BIG PIECES UP TO 10 CM ALSO FELL IN THE …
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(1) THE VEHICLE WAS IN MOTION, IN SLOW-MOVING, DENSE TRAFFIC ON A HIGHWAY. (2) WITHOUT WARNING, THE DRIVER-SIDE, REAR PASSENGER WINDOW SUDDENLY SHATTERED. THE ENTIRE GLASS BROKE INTO MOSTLY SMALL PIECES ABOUT 1 CM, MOST OF WHICH FELL INTO THE PASSENGER CABIN, ON THE FLOOR AND SEATS. A FEW BIG PIECES UP TO 10 CM ALSO FELL IN THE CABIN. THE WINDOW WAS CLOSED BEFORE IT SHATTERED. THERE WAS NO COLLISION WITH ANY VEHICLE. THE DRIVER AND PASSENGER DID NOT WITNESS ANYTHING THAT COULD HAVE HIT THE WINDOW. THERE WAS NO EXTERNAL DAMAGE TO THE REST OF THE VEHICLE. THE VEHICLE HAD NEVER SUFFERED ANY COLLISION OR VANDALISM OR IMPACT PRIOR TO THIS INCIDENT. (3) THE WINDOW WILL SOON BE REPAIRED. *JB
NHTSA ODI #10203049
Mileage unknown · Aug 16, 2007
Visibility
RE: PREVIOUS COMPLAINT I CONCUR WITH THE INFORMATION LISTED BELOW, DISTORTION IN THE LOWER LEFT CORNER OF THE WINDSHIELD. 2006 TOYOTA SIENNA LIMITED RESULTS : 2 | ALL RECORDS DISPLAYED MAKE : TOYOTA MODEL : SIENNA YEAR : 2006 MANUFACTURER : TOYOTA MOTOR CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI …
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RE: PREVIOUS COMPLAINT I CONCUR WITH THE INFORMATION LISTED BELOW, DISTORTION IN THE LOWER LEFT CORNER OF THE WINDSHIELD. 2006 TOYOTA SIENNA LIMITED RESULTS : 2 | ALL RECORDS DISPLAYED MAKE : TOYOTA MODEL : SIENNA YEAR : 2006 MANUFACTURER : TOYOTA MOTOR CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10175106 NUMBER OF DEATHS: 0 DATE OF FAILURE: NOVEMBER 17, 2006 COMPONENT: VISIBILITY:WINDSHIELD SUMMARY: THE WINDSHIELD HAS OPTICAL DISTORTION CAUSING EYE STRAIN, WATERY EYES, HEADACHES, NAUSEA, DIZZINESS. TOYOTA SAYS "ALL SIENNAS ARE LIKE THIS" SO THEY WILL NOT REPLACE THE WINDSHIELD. *JB
NHTSA ODI #10199845
1,000 miles · Apr 9, 2007
Air BagsVisibilityCrash
IN JULY 2006, ABOUT TWO WEEKS AFTER PURCHASING OUR NEW 2006 TOYOTA SIENNA, THE AIRBAG OFF LIGHT CAME ON. BEFORE WE COULD TAKE IT FOR SERVICE SOMEONE BROKE INTO OUR MINI VAN AND IT WAS IN THE SHOP FOR A MONTH BEING REPAIRED. THE LIGHT CAME ON AGAIN ABOUT A MONTH LATER, BUT THE DEALER, BALISE TOYOTA IN WEST SPRINGFIELD, MA, RESE…
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IN JULY 2006, ABOUT TWO WEEKS AFTER PURCHASING OUR NEW 2006 TOYOTA SIENNA, THE AIRBAG OFF LIGHT CAME ON. BEFORE WE COULD TAKE IT FOR SERVICE SOMEONE BROKE INTO OUR MINI VAN AND IT WAS IN THE SHOP FOR A MONTH BEING REPAIRED. THE LIGHT CAME ON AGAIN ABOUT A MONTH LATER, BUT THE DEALER, BALISE TOYOTA IN WEST SPRINGFIELD, MA, RESET IT DURING AN OIL CHANGE. IN MID OCTOBER, MY WIFE WAS BROADSIDED IN HER DOOR BY A HONDA CIVIC. NONE OF THE AIRBAGS, INCLUDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE MINI VAN WAS IN THE SHOP FOR ANOTHER MONTH, AND THE DEALER AGAIN RESET THE LIGHT, WHICH HAD COME ON, APPARENTLY DURING THE CRASH. SINCE OCTOBER THE VAN HAS BEEN SERVICED FIVE OR SIX TIMES FOR THIS PROBLEM. THE DEALER'S SERVICE MANAGER TOLD US IN JANUARY THAT TOYOTA IN COMPLIANCE WITH FEDERAL REGULATIONS, DESIGNED THE AIRBAGS TO PERMANENTLY TURN OFF IF A HEAVY PERSON RODE IN THE CAR. THE DEALERSHIP REFUSED TO TURN THE AIRBAGS BACK ON AGAIN, AND CLAIMED THAT THERE WAS NO FIX FOR THIS BECAUSE IT WAS INTENTIONAL. OTHER DEALERS WANT TO CHARGE US FOR THIS, EVEN THOUGH IT SHOULD BE UNDER WARRANTY. LAST WEEK, A PERSON AT MOORE OF TOYOTA CUSTOMER CARE TOLD ME THAT THE COMPANY'S OFFICIAL POSITION WAS THAT THE AIRBAGS WERE NOT BROKEN, BUT RATHER THAT MY WIFE AND I DID NOT DESERVE THE PROTECTION BECAUSE OF OUR WEIGHT. THEY CLAIMED THAT THEY MIGHT BE WILLING TO BUY THE VEHICLE BACK, BUT I DIDN'T WANT THEM TO BUY IT BACK. I JUST WANT THE MINI VAN TO WORK THE WAY IT SUPPOSED TO WITHOUT HAVING TO RESET THE COMPUTER EVERY WEEK. BESIDES, IF THEY WERE TELLING THE TRUTH ABOUT THIS BEING A FEDERAL LAW, THERE WERE NO CARS IN AMERICA THAT WERE SAFE FOR US TO DRIVE. I COULD NOT EVEN GET MY BRAND NEW MINI VAN INSPECTED THIS YEAR BECAUSE AN AIRBAG LIGHT WAS GROUNDED FOR DISQUALIFICATION. TOYOTA KNOWINGLY SOLD ME AN UNSAFE VEHICLE, ONE THAT WAS DESIGNED TO BE UNSAFE FOR 30% OF PEOPLE OH, AND NOW THE WINDSHIELD CRACKED BY THE REARVIEW MIRROR.*AK
NHTSA ODI #10187365
450 miles · Feb 11, 2007
Visibility
SLIDING SUNROOF HAS MECHANICAL ISSUE WHEN DRIVING. AT HIGHER SPEEDS OVER 45 MPH THE MECHANISM WHICH GOES DOWN WHEN SUNROOF IS CLOSING WILL GO DOWN. WHEN THE VEHICLE SLOWS DOWN THE MECHANISM RAISES. THE VEHICLE'S SUNROOF HAS BEEN LOOKED AT TWICE BY THE DEALER AND THEY STATE THERE IS NO SOLUTION FOR IT AND THAT THEY TEST DROVE …
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SLIDING SUNROOF HAS MECHANICAL ISSUE WHEN DRIVING. AT HIGHER SPEEDS OVER 45 MPH THE MECHANISM WHICH GOES DOWN WHEN SUNROOF IS CLOSING WILL GO DOWN. WHEN THE VEHICLE SLOWS DOWN THE MECHANISM RAISES. THE VEHICLE'S SUNROOF HAS BEEN LOOKED AT TWICE BY THE DEALER AND THEY STATE THERE IS NO SOLUTION FOR IT AND THAT THEY TEST DROVE ANOTHER 2006 XLE LIMITED AND ITS SUNROOF DID THE SAME THING. *NM
NHTSA ODI #10182267
Mileage unknown · Dec 4, 2006
Visibility
THE WINDSHIELD HAS OPTICAL DISTORTION CAUSING EYE STRAIN, WATERY EYES, HEADACHES, NAUSEA, DIZZINESS. TOYOTA SAYS "ALL SIENNAS ARE LIKE THIS" SO THEY WILL NOT REPLACE THE WINDSHIELD. *NM
NHTSA ODI #10175106
1,558 miles · Aug 30, 2006
Visibility
I BOUGHT A BRAND NEW 2006 TOYOTA SIENNA VAN AT FRED ANDERSON TOYOTA DEALER IN RALEIGH, NC JUNE 06, 2006. FIVE WEEKS LATER, WHILE OUR FAMILY IS DRIVING FROM THE CHURCH IN A SUNDAY MORNING, THE GLASS WINDOW BEHIND THE DRIVER EXPLODED LIKE A CAR BOMB WITHOUT BEING HIT BY ANYTHING. LUCKILY, NOBODY GOT HURT AND I MANAGED TO STOP THE …
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I BOUGHT A BRAND NEW 2006 TOYOTA SIENNA VAN AT FRED ANDERSON TOYOTA DEALER IN RALEIGH, NC JUNE 06, 2006. FIVE WEEKS LATER, WHILE OUR FAMILY IS DRIVING FROM THE CHURCH IN A SUNDAY MORNING, THE GLASS WINDOW BEHIND THE DRIVER EXPLODED LIKE A CAR BOMB WITHOUT BEING HIT BY ANYTHING. LUCKILY, NOBODY GOT HURT AND I MANAGED TO STOP THE VAN TO CHECK OUT WHAT HAPPENED. I GOT THE VAN BACK TO THE DEALER THE DAY AFTER AND THEY FIXED THE VAN WINDOW. WE EXPRESSED OUR CONCERN ON THE SAFETY OF THE GLASS WINDOW BECAUSE TWO WEEKS BEFORE OUR INCIDENT, A FRIEND OF US WHO ALSO BOUGHT A 2006 TOYOTA SIENNA VAN , ALSO GOT A SIMILAR INCIDENT WHILE SHE DROVE HER VAN TO WORK. WHEN WE CAME TO TAKE THE VAN BACK AFTER THE DEALER FIX THE WINDOW, THERE WAS A LADY WHO ALSO CAME TO THE DEALER OFFICE TO FIX HER 2006 VAN BROKEN WINDOW. THREE INCIDENTS IN THE SHORT PERIOD OF TIME AT A SMALL PLACE LIKE HERE SOUND SOMETHING SERIOUSLY WRONG WITH THIS VAN WINDOWS. WE REQUESTED THE DEALER AND THE TOYOTA CORPORATION TO PROVIDE US WITH THE STATISTICS OF THE INCIDENTS RELATED TO THE GLASS WINDOW. THEY SAID THEY DO NOT HAVE THOSE STATISTIC AND ASK US TO FIND OUT WITH THE NHTSA. WE TOLD THEM WE DO NOT FEEL SAFE TO HAVE OUR FAMILY (OF 5 PEOPLE) DRIVING ON THIS VEHICLE AND NOT KNOWING WHEN IT WILL EXPLODED AGAIN. WE REQUESTED TO RETURN THE VEHICLE AND TRADE FOR ANOTHER VEHICLE BUT THE DEALER SAID WE HAVE TO WORK WITH THE TOYOTA OFFICE FOR THAT. THEIR DUTIES ARE TO SELL THE VEHICLE AND FIX IT IF NECESSARY. WE CONTACT TOYOTA AND THEY ASKED US TO FILL OUT THE ARBITRATION PAPER TO SEE IF THIS VEHICLE CAN BE RETURNED. WE ARE WAITING FOR THEIR DECISION. WE WANT TO FILE THIS COMPLAIN TO ALERT THE PUBLIC OF A SAFETY ISSUE WHICH WE ENCOUNTERED AND SEE IF ANYBODY HAVE THE SAME ISSUE. IF THIS IS REALLY A TREND THEN TOYOTA SHOULD RECALL AND FIX THE DEFECT GLASS WINDOW. IMAGING IF YOU DRIVING 70 MILES ON A FREEWAY WITH THE WHOLE FAMILY AND THE WINDOW BREAK LIKE THAT, WE CAN LOOSE CONTROL AND CREATE A FATALLY ACCIDENT. *NM
NHTSA ODI #10167091
Official recalls
11Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
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