NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
307 reportsClear category filter64,000 miles · Oct 17, 2014
Air BagsVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE STOPPED AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. …
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TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE STOPPED AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. ..UPDATED 04/23/15 *BF ...UPDATED08/20/15 *BF *JS *JS
NHTSA ODI #10648376
48,500 miles · Jul 24, 2014
Air Bags
AIR BAG SRS SENSOR LIGHT FLASHING INTERMITTENTLY FLASHING OFF AND ON. THIS IS A LIFE/SAFETY ISSUE, AS I DO NOT KNOW IF I CAN RELY ON MY SRS SYSTEM TO PROPERLY FUNCTION OR NOT. IT IS ALSO EXTREMELY AGITATING AND DISTRACTING WHEN DRIVING OVERNIGHT AND/OR ON LONG DISTANCES, TO HAVE A DASHBOARD WARNING LIGHT FLASH OFF AND ON. …
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AIR BAG SRS SENSOR LIGHT FLASHING INTERMITTENTLY FLASHING OFF AND ON. THIS IS A LIFE/SAFETY ISSUE, AS I DO NOT KNOW IF I CAN RELY ON MY SRS SYSTEM TO PROPERLY FUNCTION OR NOT. IT IS ALSO EXTREMELY AGITATING AND DISTRACTING WHEN DRIVING OVERNIGHT AND/OR ON LONG DISTANCES, TO HAVE A DASHBOARD WARNING LIGHT FLASH OFF AND ON. THE SRS LIGHT WAS FIRST OBSERVED FLASHING SEVERAL TIMES IN MARCH 2010, BUT THEN STOPPED. IT STARTED FLASHING AGAIN WHILE ON A CROSS-STATE TRIP IN DECEMBER 2010. AS I HAD, MY WIFE AND TWO YOUNG CHILDREN IN THE VAN, I IMMEDIATELY PULLED OFF THE ROAD AND CALLED THE DEALERSHIP (TOYOTA OF RICHARDSON, RICHARDSON TX). I WAS ADVISED AT THAT TIME THAT IT WOULD BE SAFE FOR ME TO CONTINUE WITH MY TRIP. WHEN I RETURNED HOME, I TOOK THE CAR TO THE DEALERSHIP. THE DEALER TOOK NO ACTION STATING ON THE SERVICE TICKET THE SRS LIGHT WAS "??NOT FLASHING TODAY"??. TO DATE, THE SRS LIGHT CONTINUES TO FLASH ON AND OFF AT WEEKS OR MONTHS AT A TIME. FROM THE INTERNET, I RECENTLY LEARNED THAT A TSB #284073 (NHTSA ACTION NUMBER: 10034130) WAS ISSUED BY TOYOTA TO ITS DEALERSHIPS BACK ON JUNE 23, 2010 (SIX MONTHS BEFORE I BROUGHT THE VEHICLE IN), AS WELL AS THREE EARLIER TSB'S (EL001-08, TSB-0252-08 & TSB-0162-10) ALL RELATED TO SRS LAMP/SENSORS . TO DATE, I STILL DO NOT KNOW IF I HAVE A PROPERLY FUNCTIONING SRS SYSTEM. I ALSO NOTE THAT OF THE 684 COMPLAINTS CURRENTLY REGISTERED WITH THE NHTSA, INVOLVING THE 2006 TOYOTA SIENNA, MORE THAN ONE-THIRD (33%) OF THOSE COMPLAINTS (234) INVOLVE THE AIR BAG SENSOR/LIGHT ISSUE. IN JULY 2013, MY VAN WAS INVOLVED IN A REAR-END COLLISION. THE AIR BAG DID NOT DEPLOY. WAS ITS FAILURE TO DEPLOY DUE TO THE NATURE/INTENSITY OF THE IMPACT, OR THE FACT THAT THE SRS SYSTEM IS NOT PROPERLY FUNCTIONING? I HAVE NO ASSURANCE IT WORKS PROPERLY. AT THIS LATE DATE, I GUESS I'LL SIMPLY BE COMPLAINT #685. THANK YOU *TR
NHTSA ODI #10616003
79,529 miles · Jun 30, 2014
Air Bags
TL - THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 79,529. JCC
NHTSA ODI #10606951
Mileage unknown · Jun 23, 2014
Air BagsEquipment
2006 TOYOTA SIENNA AIR BAG LIGHT IS LIT. POSSIBLE AIR BAG MALFUNCTION. RECEIVED A LETTER FROM TOYOTA TO MAKE AN APPOINTMENT TO FIX THE PROBLEM, BUT THEY WANT YOU TO PAY FOR THE DIAGNOSTIC TEST IF THE PART THEY DEEMED TO BE DEFECTIVE IS OK. THIS HAS NOT YET LED TO ANY CRASH, INJURY, ETC. IF THERE IS A PROBLEM WITH THE AIR …
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2006 TOYOTA SIENNA AIR BAG LIGHT IS LIT. POSSIBLE AIR BAG MALFUNCTION. RECEIVED A LETTER FROM TOYOTA TO MAKE AN APPOINTMENT TO FIX THE PROBLEM, BUT THEY WANT YOU TO PAY FOR THE DIAGNOSTIC TEST IF THE PART THEY DEEMED TO BE DEFECTIVE IS OK. THIS HAS NOT YET LED TO ANY CRASH, INJURY, ETC. IF THERE IS A PROBLEM WITH THE AIR BAG SYSTEM, AND TOYOTA IS AWARE OF THE PROBLEM, AND THEY ARE AS EVIDENCED BY THE LETTER RECEIVED, THEN THESE CARS SHOULD BE RECALLED AND FIXED WITH OUT CHARGE TO THE CONSUMER. *TR
NHTSA ODI #10605155
Mileage unknown · Apr 15, 2014
Air Bags
AIRBAG LIGHT CAME ON SO I TOOK MY CAR TO THE TOYOTA DEALERSHIP. I WAS ADVISED THAT MY AIRBAG WIRING HARNESS SYSTEM NEEDS TO BE REPLACED. THE VAN HAS 79K MILES AND IT WAS ONLY COVERED FOR 3 YEARS/36K MILES. HOW IS AN UNUSED AIRBAG DEFECTIVE? WHERE IS THE CONSUMER SAFETY? SHOULD BE A LIFETIME GUARANTEE ESPECIALLY SINCE THE AIRBAG …
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AIRBAG LIGHT CAME ON SO I TOOK MY CAR TO THE TOYOTA DEALERSHIP. I WAS ADVISED THAT MY AIRBAG WIRING HARNESS SYSTEM NEEDS TO BE REPLACED. THE VAN HAS 79K MILES AND IT WAS ONLY COVERED FOR 3 YEARS/36K MILES. HOW IS AN UNUSED AIRBAG DEFECTIVE? WHERE IS THE CONSUMER SAFETY? SHOULD BE A LIFETIME GUARANTEE ESPECIALLY SINCE THE AIRBAG WAS UNUSED. WHY SHOULD MY FAMILY BE AT RISK FOR THE PRODUCT THAT HINDERS ITS USABILITY FOR THE PURPOSE FOR WHICH IT WAS DESIGNED FOR. *TT
NHTSA ODI #10582976
98,000 miles · Mar 8, 2014
Air Bags
THE AIR BAG LIGHT COMES ON AS EXPECTED WHEN THE VAN IS STARTED. THEN INSTEAD OF GOING OUT, IT FLASHES THE ENTIRE TIME THE CAR IS ON. THIS HAPPENS INTERMITTENTLY. SOMETIMES IF THE VAN IS SHUT OFF AND RESTARTED, THE LIGHT WILL GO OUT. BUT THEN A COUPLE DAYS LATER, IT WILL FLASH AGAIN. I HAVE NO IDEA WHETHER OR NOT MY AIRBAGS …
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THE AIR BAG LIGHT COMES ON AS EXPECTED WHEN THE VAN IS STARTED. THEN INSTEAD OF GOING OUT, IT FLASHES THE ENTIRE TIME THE CAR IS ON. THIS HAPPENS INTERMITTENTLY. SOMETIMES IF THE VAN IS SHUT OFF AND RESTARTED, THE LIGHT WILL GO OUT. BUT THEN A COUPLE DAYS LATER, IT WILL FLASH AGAIN. I HAVE NO IDEA WHETHER OR NOT MY AIRBAGS WOULD ACTUALLY DEPLOY IN THE EVENT OF AN ACCIDENT. RESEARCH SHOWS THAT THIS IS A KNOWN ISSUE THAT HAS HAPPENED TO MANY OTHER PEOPLE. REPAIRS ARE EXPENSIVE FOR VAN OWNERS AND THE ISSUE RETURNS AFTER REPAIRS. PLEASE CONSIDER AN INVESTIGATION OF THIS ISSUE. THERE ARE THOSE OF US WHO CANNOT AFFORD THOUSANDS OF DOLLARS TO EVEN ATTEMPT TO FIX OUR VANS, AND WE HAVE NO CHOICE OTHER THAN TO DRIVE OUR FAMILIES AROUND IN UNSAFE VEHICLES WITH OUR FINGERS CROSSED THAT WE DON'T GET IN AN ACCIDENT. THANK YOU! *TR
NHTSA ODI #10567972
120,000 miles · Jan 30, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE FRONT AIR BAGS DEPLOYED BUT THE SIDE CURTAIN AIR BAGS DID NOT. THE CONTACT, AND FIVE PASSENGERS SUSTAINED HEAD INJURIES FROM THE IMPACT AND WERE TRANSPORTED TO THE …
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TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. THE FRONT AIR BAGS DEPLOYED BUT THE SIDE CURTAIN AIR BAGS DID NOT. THE CONTACT, AND FIVE PASSENGERS SUSTAINED HEAD INJURIES FROM THE IMPACT AND WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10562242
60,000 miles · Jan 29, 2014
Air Bags
THE DRIVERS AIR BAGS LIGHT GETS ON AND OFF, BUT MAINLY KEEPS ON. I TOOK IT TO THE DEALER AND SAID IT WAS FINE AND THE LIGHT WAS OFF ALL THE TIME THAT THEY WERE CHECKING IT, BUT THE PROBLEM CONTINUED. *TR
NHTSA ODI #10562127
5,000 miles · Jan 26, 2014
Air BagsElectrical System
THE AIRBAG LIGHT COMES ON EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN DEPLOYED. IT GOES OFF FOR A WHILE THEN WILL COME BACK ON. TOYOTA WILL DO NOTHING ABOUT IT. *TR
NHTSA ODI #10561574
130,361 miles · Jan 22, 2014
Air Bags
I STARTED UP THE VAN AND THE AIRBAG LIGHT IS BLINKING. I TRIED TO UNPLUG AND REPLUG YELLOW CONNECTER PUT DID NOT GO AWAY. *TR
NHTSA ODI #10560930
Official recalls
11Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
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