THE PASSENGER DOOR HANDLED BROKE ON THE BACK SIDE SLIDING DOOR. IT WAS REPAIRED BUT NOW TO OPEN THE DOOR FROM THE INSIDE YOU HAVE USE BRUTE STRENGTH. IT WILL NOT OPEN EASILY AND THE SHOP IS STATING THERE IS NOTHING WRONG WITH IT. HOWEVER, THE DRIVER SLIDING DOOR OPENS WITH EASE EVEN BY A 10 YR OLD. I SAW ON MANY BLOGS THAT MANY …
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THE PASSENGER DOOR HANDLED BROKE ON THE BACK SIDE SLIDING DOOR. IT WAS REPAIRED BUT NOW TO OPEN THE DOOR FROM THE INSIDE YOU HAVE USE BRUTE STRENGTH. IT WILL NOT OPEN EASILY AND THE SHOP IS STATING THERE IS NOTHING WRONG WITH IT. HOWEVER, THE DRIVER SLIDING DOOR OPENS WITH EASE EVEN BY A 10 YR OLD. I SAW ON MANY BLOGS THAT MANY PEOPLE HAVE THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND MOST PLACES (SCHOOL) AND CAMPS AND ANY PLACE ELSE YOU ARE GOING TO TAKE YOUR KIDS, THEY WILL HAVE TO GET OUT ON THE PASSENGER SIDE. IT IS NOT SAFE FOR THEM TO HAVE TO GO INTO TRAFFIC TO GET OUT OF THE CAR. THEN WHAT IF THE SAME THING HAPPENS TO THE OTHER DOOR. WILL THE CHILDREN BE FORCED TO CLIMB THROUGH THE FRONT TO GET OUT, WHAT IF THERE IS AN ACCIDENT AND THE FRONT DOORS ARE INACCESSIBLE, HOW WILL THE PEOPLE IN THE BACK GET OUT. THIS IS VERY UNSAFE. *TR
NHTSA ODI #10247819
5,000 miles · May 9, 2008
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MY MINIVAN PASSENGER DOORS INTERMITTENTLY EITHER FAIL TO OPEN OR CLOSE PROPERLY. MOST OFTEN THE DOORS WON'T OPEN AND PASSENGERS CANNOT EXIT WITHOUT CRAWLING THROUGH TO THE OTHER SIDE OR FRONT. OCCASIONALLY THE DOORS WILL NOT CATCH WHEN CLOSED, FORCING ME TO DRIVE SLOWLY WITH HAZARDS UNTIL IT GETS "UNSTUCK". I'VE HAD THESE PRO…
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MY MINIVAN PASSENGER DOORS INTERMITTENTLY EITHER FAIL TO OPEN OR CLOSE PROPERLY. MOST OFTEN THE DOORS WON'T OPEN AND PASSENGERS CANNOT EXIT WITHOUT CRAWLING THROUGH TO THE OTHER SIDE OR FRONT. OCCASIONALLY THE DOORS WILL NOT CATCH WHEN CLOSED, FORCING ME TO DRIVE SLOWLY WITH HAZARDS UNTIL IT GETS "UNSTUCK". I'VE HAD THESE PROBLEMS INTERMITTENTLY SINCE THE VAN WAS LESS THE 1 YEAR. THE DEALER HAS TENDED TO BLAME ME OR MAKE A REPAIR WHICH HASN'T LASTED. MOST RECENTLY THEY REPLACED A DOOR HANDLE AND SUPPOSEDLY ADJUSTED A CABLE AND TOLD ME THE PROBLEM WAS FIXED AND GUARANTEED FOR 6 MONTHS AND THEN WANTED TO CHARGE FOR ADDITIONAL PARTS AND SERVICE WHEN BROUGHT BACK IN 5 WEEKS LATER WITH ONGOING PROBLEMS. IN REVIEWING YOUR WEBSITE THIS IS A PROBLEM WHICH HAS BEEN REPORTED BY OTHERS. SOMETIMES THE THUMB PIECE STICKS, OTHER TIMES THE HANDLE FAILS TO OPEN THE DOOR. A THIS POINT BOTH DOOR HANDLES HAVE BEEN REPLACED AND YET PROBLEMS STILL OCCUR, ESPECIALLY WHEN IT IS HOT AND HUMID OR VERY COLD. DATE GIVEN IS WHEN PROBLEM FIRST STARTED, STILL OCCURS IN 2008. *TR
NHTSA ODI #10227131
65,000 miles · Sep 25, 2007
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TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE'S HOOD BLEW OPEN AND DAMAGED THE WINDSHIELD AND ROOF. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND DISCOVERED THAT THE HOOD LATCH FAILED. HE FELT THAT THE LATCH WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER, THEY WERE UNABLE TO DETER…
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TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE'S HOOD BLEW OPEN AND DAMAGED THE WINDSHIELD AND ROOF. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND DISCOVERED THAT THE HOOD LATCH FAILED. HE FELT THAT THE LATCH WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE INSURANCE COMPANY IS SCHEDULED TO EVALUATE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
NHTSA ODI #10204065
79 miles · Dec 8, 2006
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DT*: THE CONTACT STATED THE SLIDING SIDE DOORS OF THE VEHICLE WOULD NOT STOP CLOSING IF THERE WAS AN OCCUPANT IN THE WAY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.
NHTSA ODI #10175573
38,000 miles · Nov 20, 2006
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DT*: THE CONTACT STATED THE SLIDING DOOR FAILED TO OPEN. THE MANUFACTURER WAS CALLED WHO DETERMINED THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT WOULD BE CHARGED FOR ANY WORK DONE TO THE VEHICLE. SO THUS FAR THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE SERVICE DEALER TO ADDRESS THE ISSUE.*AK
NHTSA ODI #10173899
Mileage unknown · Aug 23, 2006
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THE SLIDING DOOR ON MY SIENNA SYMPHONY JUST QUIT WORKING. THE DOOR WAS OPENED AUTOMATICALLY AND JUST QUIT CLOSING USING THE SAME 'AUTO OPEN/CLOSE BOTTOM'. I HAVE NOT BEEN ABLE TO USE THE AUTO SYSTEM SINCE. MY BIGGEST CONCERN IS SINCE THEN THE DOOR CANNOT BE OPENED MANUALLY FROM INSIDE AND ONE HAS TO GET OUT TO OPEN FROM OUTSIDE.…
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THE SLIDING DOOR ON MY SIENNA SYMPHONY JUST QUIT WORKING. THE DOOR WAS OPENED AUTOMATICALLY AND JUST QUIT CLOSING USING THE SAME 'AUTO OPEN/CLOSE BOTTOM'. I HAVE NOT BEEN ABLE TO USE THE AUTO SYSTEM SINCE. MY BIGGEST CONCERN IS SINCE THEN THE DOOR CANNOT BE OPENED MANUALLY FROM INSIDE AND ONE HAS TO GET OUT TO OPEN FROM OUTSIDE. THIS IS VERY DANGEROUS IN CASE OF AN EMERGENCY AND THE LEAVING THE VAN BECOMES LIFE AND DEATH SITUATION. *JB
NHTSA ODI #10166372
21,000 miles · Jun 30, 2006
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DT: THE CONTACT STATED THE BUTTON USED TO OPEN THE SLIDING DOORS JAMMED. THE OCCUPANTS IN THE BACK SEAT WERE UNABLE TO EXIT THE VEHICLE. THE DEALERSHIP HAS BEEN ALERTED. UPDATED 7/25/2006 - THE CONSUMER LUBRIACTED THE BUTTON AND NOW THE DOOR WORKS. *NM
NHTSA ODI #10161130
Mileage unknown · Nov 29, 2004
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UPON DEPRESSING THE BUTTON FOR BOTH SLIDING DOORS CONSUMER HAS TO PUT BODY AGAINST IT TO MAKE IT DISENGAGE. CONSUMER DOES NOT HAVE A PROBLEM WITH CLOSING THE DOOR. THE EXTERNAL HANDLER WILL NOT RELEASE THE LOCK TO OPEN THE DOOR. TOOK VEHICLE TO DEALER AND HAD THE DOORS GREASED. BUT, IT DID NOT HELP THE PROBLEM. *AK
NHTSA ODI #10101753
20,000 miles · Nov 9, 2004
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SLIDING DOORS ON THE 2003 TOYOTA SIENNA VAN MAY LOCK AND PROVE UNABLE TO OPEN FROM THE INSIDE OR OUTSIDE, TRAPPING OCCUPANTS.*AK
NHTSA ODI #10098510
Mileage unknown · Nov 3, 2003
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NUMEROUS TIMES, THE BUTTON ON THE DRIVERS SIDE SLIDING DOOR HAS GOTTEN STUCK IN THE "IN" POSITION. IT WILL NOT COME BACK OUT, AND CAUSES THE DOOR NOT TO LATCH. THE DOOR LITERALLY DOES NOT CLOSE. THIS IS VERY DANGEROUS SINCE I DRIVE MY GRANDCHILDREN IN THE VEHICLE OFTEN. *LA
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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