2024 Toyota Sequoia Hybrid

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon driving and arriving at her destination, the contact became aware that the tow hitch protective cover was missing. The vehicle was taken to the dealer, where the contact was informed that it was a known failure. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact received notification of NHTSA Campaign Number: 24V640000 (STRUCTURE, TRAILER HITCHES); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia. The contact stated while driving at undisclosed speeds, the rear trailer hitch cover detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the trailer hitch cover frequently detached, and the part would not be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 99.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that after his daughter had taken the vehicle to the car wash, the trailer hitch cover was destroyed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.

The contact owns a 2024 Toyota Sequoia. The contact stated while driving 25–45 MPH, the trailer hitch cover detached from the vehicle. The contact was able to retrieve the cover on the road and noticed that it was damaged. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,600.