2024 Toyota Sequoia Hybrid

The power liftgate and pinch sensor system on my 2024 Toyota Sequoia Platinum continues to malfunction intermittently and creates an ongoing safety concern. The liftgate frequently fails to close using the electronic controls and instead emits two warning beeps before becoming completely unresponsive, forcing the liftgate to be manually pushed shut. The pinch sensor system appears to falsely detect obstructions when none are present, causing unreliable and inconsistent operation of the rear liftgate. Because this is a powered safety-related system, the intermittent failure raises serious concerns regarding occupant safety, system reliability, and the ability to properly secure the rear hatch while the vehicle is in operation. This issue has persisted despite dealership involvement and does not appear to be an isolated incident. Multiple owners have reported similar failures involving the Sequoia liftgate and pinch sensor system. Toyota has not provided a permanent corrective action. For a vehicle at this price point, repeated failures of a powered liftgate safety system are unacceptable. The defect creates the potential for injury, improper liftgate closure, and unsafe vehicle operation. I am requesting that NHTSA investigate this issue for a broader defect pattern and determine whether a recall or manufacturer-required corrective action is warranted.

The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an inconsistent and unreliable operation of the liftgate system. This issue presents a safety concern because the liftgate may not properly secure while driving, increasing the risk of it opening unexpectedly. Furthermore, the failure of the pinch sensor system raises concerns about potential injury, especially to children or passengers, if the sensor does not function correctly during operation. The issue occurs intermittently and has been difficult for the dealership to permanently resolve. This appears to be a broader defect rather than a one-time failure.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon driving and arriving at her destination, the contact became aware that the tow hitch protective cover was missing. The vehicle was taken to the dealer, where the contact was informed that it was a known failure. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact received notification of NHTSA Campaign Number: 24V640000 (STRUCTURE, TRAILER HITCHES); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia. The contact stated that the tow hitch detached from the vehicle while going through the car wash. The contact stated that the vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The contact was concerned that the tow hitch could have detached while driving on the road and caused an accident. The manufacturer was not notified of the failure. The failure mileage was 41,790.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon arriving to her destination, the contact became aware that the tow-hitch protective cover had become detached and was missing, potentially becoming a road safety hazard. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated while driving at an undisclosed speed, the rear bumper cover detached. The contact had not discovered the failure until arriving to the residence. The contact was unable to retrieve the rear bumper cover. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving. This occurred less than one month after I purchased the vehicle and I friend prompted me to submit this report, as they heard this is a common occurrence on the ‘23s and ‘24s and this is definitely a safety hazard, especially traveling at high rates of speed on the interstate, highway, and especially the toll roads I use that have speed limits of 75+ miles. (Texas). The dealership was not helpful, and it’s not something I want to file an insurance claim on to possibly increase the monthly premium.