2024 Toyota RAV4

The contact owns a 2024 Toyota Rav4. The contact stated that the Headlight System Malfunction, Pre-collision System Malfunction, Road Sign Assist (RSA), and Lane Tracing Assist (LTA) warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The contact stated that the remedy for Special Service Campaign: 26TC03, which addressed an incorrect MAF Sensor reading failure, had been performed two days prior to the failure. The vehicle was not repaired a second time. The manufacturer was informed of the issues. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.

2024 Toyota RAV4 Hybrid Limited : issues with vehicle detection but not limited to the Blind Spot Monitoring System (BSM) . Complaint includes problems with the vehicle's sensors and electronic control units (ECUs), which is leading to difficulties in detecting other vehicles on the road and posses ongoing safety concerns about the reliability of my vehicle's safety features, particularly when driving my car on freeways and surface streets. Sensor Malfunctions: I continue to have malfunctions with the sensors that are supposed to detect nearby vehicles. I have taken my vehicle into Wilsonville Toyota’s Service Center in [XXX] twice, once in XXX and again in XXX after having at least two near collisions due to the fact that my car did not detect an approaching vehicle. On one occasion my friend ([XXX]) was in my car with me when we almost hit another car when changing lanes on the freeway because my car DID NOT DETECT a vehicle in the lane I was attempting to change. I feel unsafe due to the inconsistent performance of my BSM System Malfunction. I have visited my Toyota dealer for diagnostics and potential software updates but have been told repeatedly that if they, Wilsonville Toyota Service Center (WTSS) cannot reproduce the issue then it does NOT exisit. However, after having and picking up my vehicle from the repair shop at WVTS on XXX I spoke with the acting Assistant Service Manager, Kevin, who stated to me me that if it happens again to return and he will go for a test drive with me to see if I could reproduce the situation so that he could see it and make documentation of it so that it will then be “a thing”. Well I did just that on XXX when my husband , [XXX] , and I returned to WVTS and took Kevin for a test drive where Kevin experienced my exact concerns with the BSM’s Malfunction on more than 4 times on our short test drive. Upon our return from the test drive Kevin immediately offered me a free loaner. BSM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 30 MPH in a neighborhood, an advertisement unexpectedly appeared on the center display and obstructed the navigation screen. The contact stated that on the most recent failure, the navigation screen returned after a short while; however, on a previous occasion, the navigation screen could not be restored without restarting the vehicle. The contact expressed concern that the condition prevented access to the navigation system while driving. The vehicle was taken to a dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no response was received. The failure mileage was approximately 17,500.

The contact owns a 2024 Toyota Rav4. The contact stated that on several occasions while attempting to start the vehicle, the message to "Place Key fob Next to Start Button" was displayed. The contact placed the key fob on the start button, and the vehicle started. While driving approximately 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The contact pressed the start button, but the vehicle failed to restart. The contact stated that the message was displayed again, and the key fob was placed next to the start button, and the vehicle restarted. The dealer was contacted and advised to change the battery in the key fob. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank.

I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive.

I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern.