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2023 Toyota RAV4

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Toyota RAV4 do not stand out strongly from the model-year median of 258.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 153 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports1 fire reports9 injury reports

What owners actually said

153 reports
Mileage unknown · Dec 4, 2023
Back Over PreventionUnknown Or Other

Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera. (Issue was intermittent upon ignition and remain non functional until vehicle would be powe…

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Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera. (Issue was intermittent upon ignition and remain non functional until vehicle would be powered off and back on again.)

NHTSA ODI #11558305

Mileage unknown · Nov 30, 2023
Unknown Or Other

The navigation system very frequently loses your location and begins jumping all over the place searching. I've been complaining to Toyota about since the day after I purchased my 2023 RAV4 Hybrid and at first they blamed my iPhone, then claimed they knew nothing about the problem, only after months of complaining do they now ac…

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The navigation system very frequently loses your location and begins jumping all over the place searching. I've been complaining to Toyota about since the day after I purchased my 2023 RAV4 Hybrid and at first they blamed my iPhone, then claimed they knew nothing about the problem, only after months of complaining do they now acknowledge that there is an issue and they are working to fix it. In addition to the navigation issues with the new head unit, it also no longer pauses or mutes music when reading text messages or dictating text messages. I previously had a 2019 RAV4 Hybrid and didn't have either of these issues. Now I am no longer able to handsfree listen to or respond to text messages and the navigation system is so faulty it is virtually useless.

NHTSA ODI #11557567

Mileage unknown · Nov 4, 2023
Unknown Or Other

The Media system is used prevalently to navigate in cities like Dallas and can be considered a crucial part of the car. However in all Toyotas this is a defective part and often disconnects while driving making it difficult and often unsafe due to the sudden interruptions especially when you are traveling at on highways or city …

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The Media system is used prevalently to navigate in cities like Dallas and can be considered a crucial part of the car. However in all Toyotas this is a defective part and often disconnects while driving making it difficult and often unsafe due to the sudden interruptions especially when you are traveling at on highways or city streets.

NHTSA ODI #11553531

Mileage unknown · Oct 27, 2023
Service Brakes

When I drive this vehicle i have to be very careful. The moment you take break pedal the vehicle doesn't stop, It started shuffling and showing a warning sign of slippery road. It takes extra couple space to fully complete stop. It is summer time there is not slippery road road around. I hope they will fix this issue before it g…

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When I drive this vehicle i have to be very careful. The moment you take break pedal the vehicle doesn't stop, It started shuffling and showing a warning sign of slippery road. It takes extra couple space to fully complete stop. It is summer time there is not slippery road road around. I hope they will fix this issue before it gets bad or kill someone. This is a dangerous act when you can not control your break pedal. All break pads are new this is 2023 vehicle built in June.

NHTSA ODI #11552337

Mileage unknown · Oct 21, 2023
Unknown Or OtherCrashInjury

I was coasting into a parking space (at 6.8 mph) and as I attempted to park, the car suddenly accelerated and went up and over the concrete rectangle park stop and smashed into a brick building (12.4 mph) and went back over the park stop before the engine in the vehicle finally died. During the acceleration, I was trying to bra…

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I was coasting into a parking space (at 6.8 mph) and as I attempted to park, the car suddenly accelerated and went up and over the concrete rectangle park stop and smashed into a brick building (12.4 mph) and went back over the park stop before the engine in the vehicle finally died. During the acceleration, I was trying to brake the car, but the car wouldn’t stop. I was yelling to my husband that the car wouldn’t stop. The driver airbags deployed as well as the knee air bag. The passenger airbags did not deploy as there was not a passenger in the front seat. The car had 4258 miles and was totaled. My husband and I both sustained injuries. According to the Toyota app, the vehicle had a “0” rating for fast acceleration and a “1” rating for harsh braking during this particular trip. I contacted Toyota and an investigation was conducted using Bosch Crash Data Retrieval Tool 23.2.1. The data shows a 5 second timeframe with .50 second intervals. The vehicle speed at the 5 second mark was 6.8mph with 0% accelerator pedal. At 2 seconds, the speed was 5.0mph with 8.5% accelerator pedal. And, at the crash point the vehicle speed was 12.4mph with 100% accelerator pedal. Toyota product liability contacted me with their report stating that there was no brake pedal application prior to the impact and that pressure was applied to the accelerator pedal at wide open throttle seconds prior to the impact, and they found no obstructions or interference with the operation of the accelerator pedal. Further, they found the brakes to be operational However, the vehicle could not be test test driven as it would not turn on. In summary they did not find any evidence of an issue or defect with the vehicle based on inspection and electronic data.

NHTSA ODI #11551174

Mileage unknown · Oct 18, 2023
Back Over PreventionCrash

Backed into a mailbox on the passenger side rear taillight. Car did not detect the mailbox and give any warning to the driver. Mckinnon Toyota in Clanton Alabama advised that this vehicle is not equipped to detect a stationary object behind the vehicle. Three individuals at Toyota customer service advised that it did. R/O Num…

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Backed into a mailbox on the passenger side rear taillight. Car did not detect the mailbox and give any warning to the driver. Mckinnon Toyota in Clanton Alabama advised that this vehicle is not equipped to detect a stationary object behind the vehicle. Three individuals at Toyota customer service advised that it did. R/O Number for the visit is [XXX]. The reference number from Toyota customer service is [XXX]. Car was purchased on 6/2/23. Car was purchased with the expectation that it was equipped to detect rear stationary objects when in reverse. I consider this a safety issue if it will not detect a person behind the car in reverse. This is my daughter's car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11550585

Mileage unknown · Oct 11, 2023
Fuel/propulsion System

I bought a 2023 Rav4 Hybrid XLE brand new. On my first refill of the gas tank, I noticed that the gas needle would only go a smidge over the 3/4 mark. The RAV4 hybrid is supposed to have 14.5 gallons and around 540 miles per tank but I estimate it to fill around 10.5 gallons and the car shows around 413 miles per tank. I've a…

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I bought a 2023 Rav4 Hybrid XLE brand new. On my first refill of the gas tank, I noticed that the gas needle would only go a smidge over the 3/4 mark. The RAV4 hybrid is supposed to have 14.5 gallons and around 540 miles per tank but I estimate it to fill around 10.5 gallons and the car shows around 413 miles per tank. I've attached two images I took when I filled up the tank, the car showed around 36 miles left to empty and it only pumped 8.8 gals.

NHTSA ODI #11549454

895 miles · Oct 5, 2023
Tires

The contact owns a 2023 Toyota Rav4. The contact stated that while driving at 75 MPH, the vehicles front driver side tire had a blowout. Both sidewalls exploded outward. (Original Tires) No warning light was illuminated. The vehicle was taken to a dealer. The mechanic suggested that the contact had hit a pothole. The front driv…

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The contact owns a 2023 Toyota Rav4. The contact stated that while driving at 75 MPH, the vehicles front driver side tire had a blowout. Both sidewalls exploded outward. (Original Tires) No warning light was illuminated. The vehicle was taken to a dealer. The mechanic suggested that the contact had hit a pothole. The front driver-side tire was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 895. The contact will update the complaint with the Tire information

NHTSA ODI #11548476

Mileage unknown · Sep 16, 2023
Visibility/wiper

The moonroof on this vehicle shattered without warning as I was driving on the freeway. It sounded like a loud boom and when i looked up the tempered glass was falling on me and inside my 2023 Rav4. This is a huge safety issue and im not only concerned about my safety but how much glass is in my car - I take my kids to school i…

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The moonroof on this vehicle shattered without warning as I was driving on the freeway. It sounded like a loud boom and when i looked up the tempered glass was falling on me and inside my 2023 Rav4. This is a huge safety issue and im not only concerned about my safety but how much glass is in my car - I take my kids to school in this car. Im going to take it to the dealership today to have them repair it - this should br a warrantied item but I have read there are multiple issues in other Rav4's.

NHTSA ODI #11544876

Mileage unknown · Sep 5, 2023
Tires

Firestone Destination LE 2. 225/65R17. Tire has exploded on highway. This is a brand new car purchased 3 weeks ago and has 1584 mile on it. Tire run only about 1575 mile. When inflated the tire again, it had multiple bubbles, ball shaped swellings.

NHTSA ODI #11542660

Official recalls

3

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000 · Electrical System: Instrument Cluster/panel

Sep 11, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence & remedy

Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

23V485000 · Tires:valve

Jul 11, 2023

Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: A damaged or improperly installed valve stem may allow air to leak and/or the tires to be underinflated, increasing the risk of tire failure and a crash.

Remedy: Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Toyota RAV4 problems