2023 Toyota RAV4

While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While making a slow right turn into a carport (1-2 mph), the vehicle suddenly accelerated on its own and crashed into the carport wall, continued to full throttle causing the tire to skip along side of the wall. The vehicle is currently not being used as we continue with the process with our insurance provider and begin to initiate contact with the car dealer. There were no warning lights or indications of a malfunctioning vehicle prior to that point. Initial online research provided at least 10 other reports that the exact same occurence happended to other 2023 RAV owners causing vehcile and property damage. We are fearful to use this vehicle now and would like to submit a safety report to prevent any similar instances in the future that may result in serious injury or death. NOTE: We also have video footage of the incident from our carport security camera, if you need that for further review.

The incredibly frightening incident occurred 2 times within 3 days. My 2023 RAV unexpectedly and very forcibly accelerated on its own when I was pulling into a parking space. Luckily I am in the habit of parking my RAV far away from other vehicles in parking lots when the option exists. The first ‘acceleration and/or braking’ malfunction occurred 5/31/24 in a Walmart parking lot. When pulling into a parking spot my right foot was fully off the accelerator (I use my right foot only for the accelerator and brake pedals) and was gradually depressing the parking brake pedal to come to a complete stop. Instead my RAV suddenly and forcibly accelerated forward through the empty parking spot in front of me and beyond!! I would have absolutely smashed into the car and or person if one were there!! As the RAV shot forward I began desperately pushing full force on the brake pedal; the RAV did not stop! so, I began full force repeatedly pushing and pumping the brake pedal. My RAV eventually came to a halt as the tires may have locked up which it skidded about 12-18 inches. By God’s grace no one was hurt! On 6/2/24 ‘it’ happened again!! Pulling into a parking spot at an outdoor cafe, as I was gradually depressing the brake pedal to come to a complete stop my RAV instead quickly and forcibly accelerated forward!! I thank God that I did not pull into the other spot (my sister took that one) which was just a few feet away from around 12 people and families enjoying their outside lunch dining!!! This 2nd horrifying incident my RAV took longer to come to a complete stop. I fully and forcefully pushed on the brake pedal but my RAV kept going!! I continued repeatedly releasing and fully depressing the brake pedal but it kept going! The next thing my RAV was approaching was someone’s backyard and house!! I forcibly pushed the brake pedal one more time and also threw the RAV shifter into “park” finally the RAV stopped! I am so shaken up by these traumatic malfunction incidents.

Pre collision malfunction, RSA malfunction, LTA malfunction, Headlight malfunction. These warnings keep coming up showing the vehicle is not safe. Parts were ordered in February but are on back order. Might get by June. Vehicle has also rebooted the screens, tried to lane change, and failed to start once. To me this is a programming problem. This has been an on going problem for months now. The dealership claims that it is a wonky camera causing the problem.