2020 Toyota RAV4

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where the driver's side seat belt sensor was replaced. Additionally, the contact stated that the vehicle had failed to exceed 1,000 RPM while driving. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

What component or system failed or malfunctioned, and is it available for inspection upon request? THE HINGES ARE BROKEN ON THE HATCH How was your safety or the safety of others put at risk? MY SAFETY AS WELL AS OTHERS IS PUT AT RISK BECAUSE THE HINGE IS BROKEN. THE HATCH WILL NOT CLOSE THEREFOR COULD FLY OFF WHILE DRIVING Has the problem been reproduced or confirmed by a dealer or independent service center? THE ISSUE WAS TAKEN TO A DEALERSHIP BUT THEY FOUND NO PROBLEM, ANOTHER APPOINTMENT SCHEDULED TUESDAY10/22 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO This is not a rare issue. I have seen dozens upon dozens of articles on Google, Facebook and Reddit of others dealing with the same exact issue. Examples: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was making a turn into a turnaround on the turnpike and ended up sliding into a guardrail. I believe the brake assistance failed because although I slowed down and braked going into the turned, the vehicle felt like it had lost control and continued towards the guardrail rather than into the pathway I was turning into. My safety was at risk from going into the guardrail when my car didn't slow down as much as I would have expected. As of now, a braking problem with 2020 RAV4's has not been confirmed by Toyota but they are set to inspect the facility within the next couple weeks to collect information from the Event Data Recorder. It's currently at a State Farm holding facility. There were no messages or symptoms of this issue prior to the incident.

I have had an "Engine Maintenance Required" warning light on since I purchased the vehicle (used) and have had it checked out by my local mechanic and the Toyota dealer. It is due to the coolant bypass valve malfunctioning. Apparently this is an extremely common issue according to the class action lawsuit and should NOT be put on the customer to pay for this when my odometer has not even hit 60k. A recall needs to be issued for this once and for all.

Broken- Coolant bypass valve My safety was put at risk as the coolant bypass value broke leaking coolant over my cars electrical components and not keeping my engine cool. This could have resulted in my engine, overheating, exploding while operating the car and putting my life at risk. Also “engine maintenance alert” that couldn’t not be dismissed by the driver, obstructed the view of my dashboard. This problem was confirmed by the the Toyota dealership There is currently a class action lawsuit against Toyota for this specific issue.