2020 Toyota RAV4

Electronic power steering failure. Upon starting the car, the steering wheel has no power steering. The steering wheel can still be turned but requires a lot of force. There were no warning lights or messages on the dashboard or infotainment system before or after the issue. Toyota has issued recalls for this issue but informed me that my car is not covered under the recall, despite having the exact same issue on the exact same model described in the recall. (NTSHA ID: 20V373000, Toyota ID: 20TB11 / 20TA11) This is dangerous as it could have failed while driving, leading to an accident.

The contact owns a 2020 Toyota Rav4. The contact stated while driving 45 MPH, the vehicle lost motive power while accelerating. The contact heard a ding and became aware of an irregular voltage spike, steering power, and other unknown messages were displayed before quickly disappearing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,600.

The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V373000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 43,000.

I drove my car to work on 8/6/2022 at 1pm. Everythings were ok. At 10:30pm I started the engine. Put in gear and started to go I felt there is no power steering at all. It was so hard to turn. I left engine running and walk out make sure all the tires inflated. I went back to the car still no power steering. I tried to drive home without power steering assist. There was no warning lights. It took 20 min on freeway to drive home and still no power steering. If I turn on LTA then I will show LTA malfunction

the car simply a LEMON big time was bought on 08/2020 thru the Santa Monica city Toyota Dealers...they are awful too. let my dad, 80, buy all extra insurances when its brand new car and has 3 years bumper to bumper warranty. he and me his daughter that is dedicated driver sometimes keep complain that its get bazuka after 35--39 and move up miles per hours, power steering wheel Out of control basically. can be turn 65 to 90 degree angle without even sorry to say spitting on it..., the UGLY safety feature that will help you to change the lane on freeway, we wouldn't even will be mentioning that. I think its million dollars case here as a LEMON LAW against Toyota Corporation

Ongoing problem with an intermittent steering issue. The problem is that this is an intermittent issue and hard to get to dealer during time of concern, and while they could troubleshoot the issue before the issue fixes itself. The concern ALWAYS happens upon starting vehicle. Never happens when you are already going and issue is not present. Steering wheel will pull right, or left, upon start up, and then at some point it fixes itself and problem is no longer an issue. Could happen at any time upon start up, cold or hot weather, fresh start, or going back out after having been on road already, just no rhyme or reason for it. The safety issue is that when turning, when it is pulling, is that it pulls you towards the curb/shoulder, or towards oncoming traffic. Additionally, it will also not return the wheel after a turn, so if it was pulling left, and you are turning left for example, you have to manually get that wheel back or it'll just keep going left. I've experimented with turning off lane keep assist, lane centering (cruise control), put it in different modes like trail, sport, etc. and even stopped on the shoulder, and tried to re-start the vehicle. Nothing can stop it consistently. And it fixes itself within a 10 minute period. I have checked the AWD monitor screen to see if a wheel is pulling harder than the others based on the display of power going to wheels, no luck. It has been doing this since day one. Not every trip. Not even every week. Sometimes it could happen 5x in a week, and sometimes it could be 2 weeks before it happens again and then again in another couple of weeks. Not the road either. Must be paying attention when starting out because it could happen on any trip, during a trip if stopping and re-starting vehicle while on a trip, etc. because it can/will pull you. I have a video, albeit hard to really see much but shows car pulling. Also note this is NOT a torque steer because it could happen on acceleration OR not.