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2020 Toyota RAV4

Owner reports · Recalls · Investigations

More warning signs than most RAV4 years

Owner complaints for the 2020 Toyota RAV4 are substantially higher than the model-year median of 258.5.

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When problems were reported

Mileage at the reported incident

195 reports with mileage · 439 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports5 fire reports11 injury reports

Electrical System complaints

119 reports
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Mileage unknown · Dec 16, 2020
Electrical System

BATTERY DIED LESS THAN 24 HOURS AFTER LAST USE. PARKED IN ENCLOSED GARAGE.

NHTSA ODI #11383807

16,000 miles · Dec 7, 2020
Electrical System

THE VEHICLE SAT IN THE GARAGE 3 DAYS AND WHEN I TRIED TO START THERE WAS NO POWER TO THE ENTIRE VEHICLE. I TRIED TO JUMPSTART THE VEHICLE WITHOUT AVAIL. CALL TOYOTA THEY SENT SERVICE VEHICLE THAT JUMPSTART THE VEHICLE AND HAD IT RUN FOR @ 10 MINUTES. SHUT CAR OFF AND IT WOULD NOT RESTART. VEHICLE WAS TOWED TO THE TOYOTA DEALERSH…

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THE VEHICLE SAT IN THE GARAGE 3 DAYS AND WHEN I TRIED TO START THERE WAS NO POWER TO THE ENTIRE VEHICLE. I TRIED TO JUMPSTART THE VEHICLE WITHOUT AVAIL. CALL TOYOTA THEY SENT SERVICE VEHICLE THAT JUMPSTART THE VEHICLE AND HAD IT RUN FOR @ 10 MINUTES. SHUT CAR OFF AND IT WOULD NOT RESTART. VEHICLE WAS TOWED TO THE TOYOTA DEALERSHIP. PER THE DEALERSHIP THEY HAD TO REPLACE THE BATTERY. I REFUSE TO BELIEVE THAT WAS THE ISSUE. THE BATTERY IS BEING DRAINED BY SOME OTHER ISSUE. TOYOTA NEED TO RECALL THESE VEHICLES AND FIX THE ISSUE PROPERLY.

NHTSA ODI #11378391

4,600 miles · Dec 6, 2020
Electrical System

OUR 2020RAV4 HYBRID HAS FAILED TO START TWICE (5/5/2020 AND 12/5/2020) AFTER SITTING ONLY 1-2 DAYS IN OUR GARAGE. IT REQUIRED JUMPING TO BE RECHARGED. FROM THE CARGURUS SITE, THIS SEEMS TO BE A COMMON PROBLEM WITH NO DEFINITE SOLUTION YET, PERHAPS A BAD BATCH OF BATTERIES, PERHAPS A SOFRWARE UPDATE NEEDED, OR SOMETHING ELSE? TOY…

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OUR 2020RAV4 HYBRID HAS FAILED TO START TWICE (5/5/2020 AND 12/5/2020) AFTER SITTING ONLY 1-2 DAYS IN OUR GARAGE. IT REQUIRED JUMPING TO BE RECHARGED. FROM THE CARGURUS SITE, THIS SEEMS TO BE A COMMON PROBLEM WITH NO DEFINITE SOLUTION YET, PERHAPS A BAD BATCH OF BATTERIES, PERHAPS A SOFRWARE UPDATE NEEDED, OR SOMETHING ELSE? TOYOTA NEEDS TO FIGURE IT OUT AND FIX IT! WE DON'T FEEL LIKE A NEW, EXPENSIVE VEHICLE CAN BE DEPENDED ON.

NHTSA ODI #11378169

2,200 miles · Nov 27, 2020
Electrical SystemUnknown Or Other

CAR WOULD NOT START AFTER SITTING OVERNIGHT IN MY GARAGE. ONLY HAS 2,200 MILES ON IT. DASHBOARD LIGHTS FLICKERING SAYING PARKING BRAKE MALFUNCTION AND CHECK ENGINE/ OTHER WARNING LIGHTS CAME ON. SEEMS TO BE A HUGE ISSUE FROM OTHER REVIEWS. TOYOTA NEEDS A RECALL OR WE NEED TO FILE A CLASS ACTION LAWSUIT! UNACCEPTABLE. LOOKING INT…

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CAR WOULD NOT START AFTER SITTING OVERNIGHT IN MY GARAGE. ONLY HAS 2,200 MILES ON IT. DASHBOARD LIGHTS FLICKERING SAYING PARKING BRAKE MALFUNCTION AND CHECK ENGINE/ OTHER WARNING LIGHTS CAME ON. SEEMS TO BE A HUGE ISSUE FROM OTHER REVIEWS. TOYOTA NEEDS A RECALL OR WE NEED TO FILE A CLASS ACTION LAWSUIT! UNACCEPTABLE. LOOKING INTO CA LEMON LAW.

NHTSA ODI #11376655

2,000 miles · Nov 27, 2020
Electrical SystemEngine

CAR DID NOT START AFTER 2 DAYS OF NOT USING IT.

NHTSA ODI #11376512

10,700 miles · Nov 24, 2020
Electrical System

CAR WOULD NOT START AFTER SITTING UNUSED FOR A FEW DAYS. BATTERY IS FINE; CAR COMPLETELY DEAD.

NHTSA ODI #11376101

8,500 miles · Nov 20, 2020
Electrical SystemExterior Lighting

BATTERY ISN'T HOLDING A CHARGE. TEMPS OUTSIDE ARE GETTING COLDER BUT NOT THAT COLD. DON'T DRIVE IT ON SUNDAYS, BATTERY IS DEAD DEAD ON MONDAY MORNINGS. DRIVE AN AVERAGE OF 30 MILES PER DAY. BATTERY WAS REPLACED BY DEALERSHIP AND STILL SLOW TO START IN THE MORNINGS. NOW RUN IT IDLING FOR 20 MINUTES SUNDAY EVENING TO ENSURE IT STA…

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BATTERY ISN'T HOLDING A CHARGE. TEMPS OUTSIDE ARE GETTING COLDER BUT NOT THAT COLD. DON'T DRIVE IT ON SUNDAYS, BATTERY IS DEAD DEAD ON MONDAY MORNINGS. DRIVE AN AVERAGE OF 30 MILES PER DAY. BATTERY WAS REPLACED BY DEALERSHIP AND STILL SLOW TO START IN THE MORNINGS. NOW RUN IT IDLING FOR 20 MINUTES SUNDAY EVENING TO ENSURE IT STARTS MONDAY MORNING

NHTSA ODI #11375593

6,000 miles · Nov 16, 2020
Electrical SystemEngine

OUR CAR SAT FOR 2 DAYS WITHOUT BEING USED AND THE BATTERY WAS DEAD. READ ONLINE MANY OTHER RAV4 OWNERS HAVING SIMILIAR ISSUES, SOMETHING IS DRAINING THE BATTERY

NHTSA ODI #11374816

750 miles · Nov 12, 2020
Electrical SystemEngine

CAR HAS APPROX 900 MILES AND HAS BEEN TO THE DEALER 3 TIMES AND JUMP STARTED 3 TIMES. TOYOTA SVC DEPT IS UNABLE TO REPRODUCE OR IDENTIFY THE PROBLEM, I WAS TOLD I'M NOT DRIVING THE CAR ENOUGH AND THAT THEY CAN'T FIX A PROBLEM WHEN THEY DON'T KNOW WHAT IT IS, I NEVER KNOW WHEN THE CAR WILL START OR NOT, VERY FRUSTRATING.

NHTSA ODI #11374314

180 miles · Oct 25, 2020
Electrical System

APPLE CAR PLAY ISN'T WORKING CORRECTLY, MALFUNCTIONING FREQUENTLY. IT DISCONNECTS OR STOPS WORKING RANDOMLY, CREATING A DISTRACTION WHILE DRIVING. EITHER ITUNES STOPS PLAYING OR NAVIGATION DISCONNECTS WHICH CAUSES A DRIVER TO START FIDDLING WITH THE APPLE CAR PLAY ON THE DISPLAY SCREEN AND TAMPERING WITH THE MOBILE DEVICE OR T…

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APPLE CAR PLAY ISN'T WORKING CORRECTLY, MALFUNCTIONING FREQUENTLY. IT DISCONNECTS OR STOPS WORKING RANDOMLY, CREATING A DISTRACTION WHILE DRIVING. EITHER ITUNES STOPS PLAYING OR NAVIGATION DISCONNECTS WHICH CAUSES A DRIVER TO START FIDDLING WITH THE APPLE CAR PLAY ON THE DISPLAY SCREEN AND TAMPERING WITH THE MOBILE DEVICE OR THE WIRING BETWEEN THE MOBILE DEVICE AND THE USB PORT. THIS APPEARS TO BE A SOFTWARE PROBLEM. THROUGH DOING RESEARCH ONLINE (RAV4WORLD AND OTHER SITES), I HAVE NOTICED MULTIPLE SIMILAR COMPLAINTS FROM OTHERS WITH THIS SAME 2020 XSE HYBRID MODEL OF THE RAV4. THE ONLY WAY TO CORRECT THE ISSUE IS TO PULL OVER, TURN THE CAR OFF AND RESTART THE CAR, BUT THE ISSUE HAPPENS TIME AND TIME AGAIN. THE MALFUNCTION OF THIS HANDS-FREE FEATURE IS GOING TO LEAD TO DISTRACTED DRIVING AS DRIVERS ATTEMPT TO REMEDY THE PROBLEM AND WILL LEAD TO PEOPLE GETTING KILLED DUE TO THE MANUFACTURING DEFECT. PLEASE ISSUE A RECALL IMMEDIATELY.

NHTSA ODI #11366271

Official recalls

6

23V865000 · Air Bags:sensor:occupant Classification

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

20V734000 · Air Bags:frontal; Steering:column

Nov 25, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Additional source detail variants (2)

Air Bags:frontal

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Steering:column

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

20V682000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 4, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

20V373000 · Steering:electric Power Assist System

Jun 24, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Consequence & remedy

Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

20V286000 · Suspension:front:control Arm:lower Arm

May 20, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Consequence & remedy

Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

20V064000 · Engine And Engine Cooling

Feb 6, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Consequence & remedy

Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Toyota RAV4 problems