THERE IS SOMETHING LOOSE IN THE DRIVERS SEAT THAT IS MOVING AROUND AND HITTING THE DRIVERS BACK. THIS IS VERY DISTRACTING AND HAPPENS ALL THE TIME DURING DRIVING TAKING THE DRIVERS ATTENTION OFF THE ROAD. THIS IS AN ON GOING ISSUE AND THE DATE IS JUST A ROUGH ESTIMATE OF WHEN IT STARTED.
2018 Toyota RAV4
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2018 Toyota RAV4 do not stand out strongly from the model-year median of 258.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAV4 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
144 reports with mileage · 187 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
331 reportsTHE WINDSHIELD DEVELOPED A VERY LARGE CRACK, THE CRACK APPEARED WHILE THE CAR WAS PARKED. IT SEEMS TO HAVE STARTED FROM A TINY ROCK CHIP - THE CHIP WAS NOT PREVIOUSLY NOTED. THE CRACK GREW SIGNIFICANTLY OVER THE COURSE OF 2 DAYS. THE GLASS COMPANY HAS CONTACTED THE DEALERSHIP AND WAS ADVISED THAT THERE IS A NATIONWIDE BACKO…
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THE WINDSHIELD DEVELOPED A VERY LARGE CRACK, THE CRACK APPEARED WHILE THE CAR WAS PARKED. IT SEEMS TO HAVE STARTED FROM A TINY ROCK CHIP - THE CHIP WAS NOT PREVIOUSLY NOTED. THE CRACK GREW SIGNIFICANTLY OVER THE COURSE OF 2 DAYS. THE GLASS COMPANY HAS CONTACTED THE DEALERSHIP AND WAS ADVISED THAT THERE IS A NATIONWIDE BACKORDER FOR THE GLASS - 331 BACKORDERS AS OF TODAY, JUNE 30. THEY DO NOT HAVE A DATE WHEN THE GLASS WILL BE AVAILABLE, POSSIBLY SEVERAL WEEKS TO SEVERAL MONTHS. A LARGE BACKORDER IS CONCERNING AS IT WOULD SUGGEST A LARGE VOLUME OF PEOPLE EXPERIENCING THIS EXACT OR SIMILAR ISSUES WITH THE WINDSHIELD.
JUST BOUGHT MY NEW TOYOTA RAV 4 2018 AND REALIZED THAT I CAN'T DRIVE IT AT NIGHT. MY WINDSHIELD TURNS DARK 1/3 TO 1/2 FROM THE BOTTOM AND CONTINUES ALL THE WAY TO THE TOP. IT'S ACTUALLY WORSE WHEN DRIVING HOME AND GOING UP MY UNLIT HILL WHEN INSTEAD OF MY BRIGHTS GOING ON AUTOMATICALLY, ONLY MY LOW LIGHTS ARE ON. I AM FRIGHTENED…
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JUST BOUGHT MY NEW TOYOTA RAV 4 2018 AND REALIZED THAT I CAN'T DRIVE IT AT NIGHT. MY WINDSHIELD TURNS DARK 1/3 TO 1/2 FROM THE BOTTOM AND CONTINUES ALL THE WAY TO THE TOP. IT'S ACTUALLY WORSE WHEN DRIVING HOME AND GOING UP MY UNLIT HILL WHEN INSTEAD OF MY BRIGHTS GOING ON AUTOMATICALLY, ONLY MY LOW LIGHTS ARE ON. I AM FRIGHTENED TO DRIVE MY CAR AND NOW REALIZE THAT THERE WERE ONLINE COMPLAINTS GOING BACK YEARS!
THE WINDSHIELD CRACKED AFTER BEING STRUCK BY A SMALL ROCK DURING NORMAL DRIVING AND THEN THE CRACK WENT ACROSS THE DRIVERS SIDE OF THE WINDSHIELD RIGHT ACROSS MY FIELD OF VIEW AS A DRIVER. THE WINDSHIELD WAS CRACKED ON JUNE 1ST AND I CONTACTED 4 GLASS REPLACEMENT COMPANIES AND WAS TOLD THE PART WAS ON BACK ORDER 3 TO 8 WEEKS. …
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THE WINDSHIELD CRACKED AFTER BEING STRUCK BY A SMALL ROCK DURING NORMAL DRIVING AND THEN THE CRACK WENT ACROSS THE DRIVERS SIDE OF THE WINDSHIELD RIGHT ACROSS MY FIELD OF VIEW AS A DRIVER. THE WINDSHIELD WAS CRACKED ON JUNE 1ST AND I CONTACTED 4 GLASS REPLACEMENT COMPANIES AND WAS TOLD THE PART WAS ON BACK ORDER 3 TO 8 WEEKS. I CONTACTED THE DEALERSHIP AND TOYOTA AND I WAS TOLD THEY WILL ORDER THE PART. I GOT CONTACTED ON JUNE 26 BY JOHN FROM TOYOTA THAT THE WINDSHIELD WAS IN AT COPELAND TOYOTA IN BROCKTON MA. I CONTACTED THE GLASS COMPANY AND THEY WERE ADVISED THE PART WAS NOT IN AT COPELAND. I CONTACTED TOYOTA TODAY AND WAS TOLD BY THEM THAT THEY WERE GIVEN THE INFORMATION FROM ANTHONY AT COPELAND TOYOTA THAT THE WINDSHIELD WAS IN. I ASKED TO SPEAK WITH THE SUPERVISOR AT TOYOTA AND WAS TOLD THAT THEY WERE UNAVAILABLE. I CURRENTLY HAVE A CRACKED WINDSHIELD THAT CAN'T PASS MASSACHUSETTS INSPECTION BECAUSE OF THE WINDSHIELD. I HAVE NOW BEEN TOLD BY TOYOTA THAT THEY DO NOT KNOW WHEN THEY CAN GET ME A NEW WINDSHIELD.
I AM VERY DISAPPOINTED. I BOUGHT A RAV4 2018 IN FEBRUARY OF THIS YEAR, IT HAS ONLY 1,900 MILES AND IS ALREADY AT THE DEALER AFTER TAKING MY KIDS TO SCHOOL I WENT BACK HOME AND I USUALLY DO I ACTIVATE THE VEHICLE ALARM BUT IT DID NOT WORK. THE KEYS DOES NOT ACTIVATE OR DIS-ACTIVATE THE VEHICLE ALARM AND WHEN THE CAR IS ON THE TIR…
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I AM VERY DISAPPOINTED. I BOUGHT A RAV4 2018 IN FEBRUARY OF THIS YEAR, IT HAS ONLY 1,900 MILES AND IS ALREADY AT THE DEALER AFTER TAKING MY KIDS TO SCHOOL I WENT BACK HOME AND I USUALLY DO I ACTIVATE THE VEHICLE ALARM BUT IT DID NOT WORK. THE KEYS DOES NOT ACTIVATE OR DIS-ACTIVATE THE VEHICLE ALARM AND WHEN THE CAR IS ON THE TIRE PRESSURE SIGN STARTED TO BLINK. THE DEALER STAFF SAID THAT ONE OF THE COMPUTER IS NOT WORKING RIGHT. AT THIS MOMENT THEY DON'T KNOW WHAT IS GOING ON AND IRONICALLY IS NOT TIME FOR THE FIRST PAYMENT YET.
THE VEHICLE WAS STATIONARY IN A DRIVEWAY FOR APPROXIMATELY 2 HOURS. AFTER PULLING AWAY FROM THE HOUSE, DASH PANEL INDICATORS WERE SHOWING MALFUNCTIONS ON BRAKE SYSTEMS, AWS, ETC. IT SHOWED THAT ALL COMPUTER SYSTEMS WERE MALFUNCTIONING. I DROVE IMMEDIATELY TO THE DEALER. INSPECTION SHOWED THAT THE WIRE HARNESS ON THE VEHICLE HAD …
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THE VEHICLE WAS STATIONARY IN A DRIVEWAY FOR APPROXIMATELY 2 HOURS. AFTER PULLING AWAY FROM THE HOUSE, DASH PANEL INDICATORS WERE SHOWING MALFUNCTIONS ON BRAKE SYSTEMS, AWS, ETC. IT SHOWED THAT ALL COMPUTER SYSTEMS WERE MALFUNCTIONING. I DROVE IMMEDIATELY TO THE DEALER. INSPECTION SHOWED THAT THE WIRE HARNESS ON THE VEHICLE HAD BEEN CHEWED APART, OFF, AND INSULATION HAD BEEN REMOVED. I INVESTIGATED THE INTERNET ON THIS PROBLEM AND IT SEEMS THAT SEVERAL VEHICLE MAKES AND MODELS WERE AFFECTED. IT SEEMS THAT THE MANUFACTURES WERE USING A FOOD BASED INGREDIENT IN THE INSULATION OF THE WIRES, (SOY). THIS IS ATTRACTING RODENTS, (SQUIRRELS) TO THIS FOR FOOD. IT COULD HAPPEN ANYWHERE, PARKED AT THE POST OFFICE, GROCERY STORE, YOUR FRIENDS HOUSE, ETC. MY VEHICLE ONLY HAS 980 MILES. I HAVE NEVER HAD THIS BEFORE. WHAT WOULD HAPPEN IF THE WIRES CATCH ON FIRE OR YOUR CAR STOPS ON THE FREEWAY BECAUSE OF THIS ISSUE. CAN THIS BE INVESTIGATED? AT THIS POINT, WHAT'S GOING TO KEEP THIS FROM HAPPENING AGAIN. WE'VE HAD SEVERAL TOYOTA VEHICLES IN THE PAST AND DID NOT HAVE ANY WIRE HARNESS PROBLEMS.
I WAS DRIVING STRAIGHT DOWN THE INTERSTATE AND MY SUNROOF EXPLODED RIGHT OVER MY HEAD. I WAS NOT TRYING TO OPEN IT, NOTHING IMPACTED IT, IT JUST EXPLODED AND THE GLASS SHATTERED EVERYWHERE INTO MY CAR AND ON MY HEAD. THE INTERSTATE WAS NOT ROUGH ROAD AND THE WEATHER CONDITIONS WERE SUNNY AND 50 DEGREES. AGAIN NO IMPACT FROM AND …
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I WAS DRIVING STRAIGHT DOWN THE INTERSTATE AND MY SUNROOF EXPLODED RIGHT OVER MY HEAD. I WAS NOT TRYING TO OPEN IT, NOTHING IMPACTED IT, IT JUST EXPLODED AND THE GLASS SHATTERED EVERYWHERE INTO MY CAR AND ON MY HEAD. THE INTERSTATE WAS NOT ROUGH ROAD AND THE WEATHER CONDITIONS WERE SUNNY AND 50 DEGREES. AGAIN NO IMPACT FROM AND KIND OF WEATHER OR DEBRIS
VEHICLE'S LDA (LANE DEPARTURE ALERT) COULD NOT BE HEARD AND NO VOLUME ADJUST. DEALER WON'T DO ANYTHING ABOUT IT CLAIMING THERE IS NO STANDARD LOUDNESS REQUIRED. YET, THE LDA IS PART OF TOYOTA SAFETY SENSE AND MARKETED AS ALERT FOR SAFE DRIVING ASSIST. MY VEHICLE IS 2 WEEKS OLD AND MISSED THE WARNING TWICE ALREADY. FALSE ADVERTIS…
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VEHICLE'S LDA (LANE DEPARTURE ALERT) COULD NOT BE HEARD AND NO VOLUME ADJUST. DEALER WON'T DO ANYTHING ABOUT IT CLAIMING THERE IS NO STANDARD LOUDNESS REQUIRED. YET, THE LDA IS PART OF TOYOTA SAFETY SENSE AND MARKETED AS ALERT FOR SAFE DRIVING ASSIST. MY VEHICLE IS 2 WEEKS OLD AND MISSED THE WARNING TWICE ALREADY. FALSE ADVERTISING BY TOYOTA AS SAFETY ALERT WHEN IT COULD NOT BE HEARD. DANGEROUS TO DEPEND ON IT.01/29
THE ILLUMINATION PROVIDED BY THE HEADLIGHTS ON THE 2018 RAV4 XLE I PURCHASED ON DECEMBER 28, 2017 IS DANGEROUSLY UNSAFE TO DRIVE ON UNLIT RURAL ROADS. SEE ATTACHED LETTER DATED JANUARY 6, 2017 AND PIC. I HAVE MORE PICS AND SEVERAL VIDEOS, IF NEEDED. *JS THE CONSUMER STATED THE HIGH AND LOW BEAMS, ON CURVES, NARROW, AND HILL…
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THE ILLUMINATION PROVIDED BY THE HEADLIGHTS ON THE 2018 RAV4 XLE I PURCHASED ON DECEMBER 28, 2017 IS DANGEROUSLY UNSAFE TO DRIVE ON UNLIT RURAL ROADS. SEE ATTACHED LETTER DATED JANUARY 6, 2017 AND PIC. I HAVE MORE PICS AND SEVERAL VIDEOS, IF NEEDED. *JS THE CONSUMER STATED THE HIGH AND LOW BEAMS, ON CURVES, NARROW, AND HILLY UNLIT ROADS, VISIBILITY WAS INADEQUATE. *JS *JS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
I WAS DRIVING IN A FAST FOOD DRIVE THROUGH. IT WAS A STOP AND GO PACE BECAUSE THERE WERE AROUND 5 CARS BEFORE ME AND WAS TRAVELING APPROX 3 MPH. I BEGAN TO PROCEED BUT THIS TIME AS I WENT TO APPLY MY BRAKES THEY WENT TO THE FLOOR AND I COULDN'T STOP THE CAR. IN ORDER TO AVOID THE CAR IN FRONT OF ME I TURNED MY WHEEL TO THE RI…
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I WAS DRIVING IN A FAST FOOD DRIVE THROUGH. IT WAS A STOP AND GO PACE BECAUSE THERE WERE AROUND 5 CARS BEFORE ME AND WAS TRAVELING APPROX 3 MPH. I BEGAN TO PROCEED BUT THIS TIME AS I WENT TO APPLY MY BRAKES THEY WENT TO THE FLOOR AND I COULDN'T STOP THE CAR. IN ORDER TO AVOID THE CAR IN FRONT OF ME I TURNED MY WHEEL TO THE RIGHT AND JUMPED THE CURB AND HIT A WALL. THE VEHICLE WAS 3 DAYS OLD.
Official recalls
323V734000 · Electrical SYSTEM:12V/24V/48V Battery
Nov 1, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Consequence & remedy
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
19V503000 · Equipment:other:labels
Jun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
17V831000 · Equipment:other:labels
Dec 20, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE21005 · Battery Hold Down Bracket Thermal Events
Opened Feb 25, 2021 · Closed Aug 12, 2024
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of opening, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to contain aftermarket batteries or whose age exceeded the expected life of the original equipment battery. ODI identified battery dimensioning as it relates to the battery retention system (hold down bracket, radiator support bolt, J-hook, and battery tray) as the main factor set in the contact between the battery hold down bracket contacting the positive terminal of the 12V battery. The subject vehicles carried over the same battery tray and retention system from the prior generation (MY2006 – MY2012) of RAV4 vehicles. However, the subject vehicles were equipped with a dimensionally smaller battery (Group 35) than the prior generation (Group 24F). The smaller- length measurement in the Group 35 battery size in a battery tray originally designed to fit a Group 24F battery contributed to increased potential for battery movement which was exacerbated by the diversity in aftermarket battery configuration and irregularities intrinsic to battery replacement procedures. Battery movement coupled with the proximity of the B+ terminal on the battery and the grounded electrically conductive hold down bracket set the stage for a short to ground leading to an engine stall (if in operation) followed by a vehicle fire. This investigation was not able to classify the installation status, battery size, or cause of every allegation due to the fire event causing damage to the area, inaccessible vehicle, modification to the battery retention system after the event, and/or inconclusive photographic evidence. Toyota's investigation of the issue identified aftermarket battery catalogs that listed an improper battery replacement size (Group 26R) that would nevertheless fit into the subject vehicles whose battery retention system is incapable of reliably restraining a Group 26R battery. On 18 November 2021, Toyota initiated a consumer advisory campaign (21TG01) to the subject vehicle owners, notifying them of the correct size battery and offering a free inspection of the battery and retention hardware, a caution label to affix to the hold down bracket, and a discounted replacement 12V battery. This investigation with Toyota established three broad categories to characterize the battery retention system state of a given vehicle: "correct", "minor mis-installation", and "major mis-installation". - The "correct" terminology references the front bolt, bracket, and J-hook installed in a position not in contact with the positive battery terminal and the front bolt torqued to 17 Nm and the J-hook engaged with the tray hole and torqued to 4.9 Nm. - A "minor mis-installation" would describe the three retention components installed in the prescribed location, however not to the correct torque values. - The "major mis-installation" condition would constitute a retention component missing or disconnected from the system. Toyota's own testing used five exemplar batteries installed on a subject vehicle in each battery categorization resulted in: - Contact between the B+ terminal and hold down bracket in "major mis-installations" - Movement of the battery in "minor mis-installations" - No observable motion in "correct" installations. ODI conducted its own evaluation of the Toyota- specified replacement battery and 5 aftermarket Group 35 batteries. The six batteries tested conformed to the Group 35 Battery Council International (BCI) standard on overall dimensional tolerance and terminal location. That standard does not define the edge shape or material of battery casing. Physical interaction between the hold down bracket and the battery case and the friction between the casing material and the battery tray resulted in a large variability in movement forces required to incite movement when the battery was installed in the "correct" condition. Resulting in movement at an induced lateral load between 0.6 G and 1.91 G equivalent force across each battery. This force is higher than a typical vehicle could exert in a steady state turn and would only experience loads through brief shock or impulses. Multiple shock or impulse loads across time would contribute to a delay between the replacement battery installation and the fire event. Likelihood of a fire event increases as the installation method degraded from the "correct", to "minor mis-installation", and then to "major mis-installation". Protruding vent caps atop some of the batteries tested aided in restricting battery movement relative to the hold down. An absence of vent caps permitted additional movement. Following several discussions and vehicle inspections with ODI during this investigation, on 01 November 2023, Toyota filed a safety recall (NHTSA 23V-734) of 1,853,568 MY 2013 through MY 2018 Toyota RAV4 vehicles to reduce the risk of a vehicle fire with redesigned battery retention components. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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