2012 Toyota RAV4

THE DRIVERS SIDE SUNVISOR STARTED TO DROP DOWN AND WILL NOT STAY IN THE UP POSITION. WE (HUNBAND AND SONS) HAVE ALL HIT OUR HEADS ON THE ON THIS DANGLING SUNVISOR SEVERAL TIMES. THE FRAME OF THIS SUNVISOR IS VERY HARD AND IT ALMOST GAVE ME A HEADACHE. MY A THE DRIVES HEAD IS HIT HARD ENOUGH DURING A SUDDEN STOP THIS THING COULD KNOCK THE DRIVE OUT COLD. MY HUSBAND AND TWO SONS WHO ARE A LITTLE TALLER THAN I, THEY HAVE A DIFFICULT TIME SEEING OUT OF THE FRONT WINDSHIELD BECAUSE THE VISOR WILL NOT STAY UP OR BACK AGAINT THE WINDSHIELD. THE BROKEN BRACKETT IN THE SUNVISOR COULD CAUSE A SERIOUS ACCIDENT. I HAVE RESEARCHED SUNVISORS ON THE TOYOTA VEHICLES AND FOUND THERE HAS BEEN SEVERAL UNANSWERED COMPLAINTS ABOUT THE SUNVISORS.

GOOD AFTERNOON SIR/MA'AM, I AM A GOVERNMENT EMPLOYEE AT DOVER AFB. THIS VEHICLE IS NOT MINE; HOWEVER, IT WAS ONE I HAD INTERACTION TODAY. AS I WALKED TO MY OWN VEHICLE I WAS SUMMONED TO A 2012-2013 TOYOTA RAV4 TO A DISTRESSED MOTHER. HER SON (APPROXIMATELY 2 YEARS OLD) HAD SOMEHOW MANAGED TO PULL THE REAR PASSENGER SEATBELT (SHOULDER PIECE) ALL THE WAY OUT TO THE LOCKING POINT, GOT IT WRAPPED AROUND HIS NECK, AND IT BEGAN CHOKING HIM. BY THE TIME I GOT THERE IT WAS SO TIGHT AND ALREADY UNBUCKLED BUT UNABLE TO BE FREED FROM HIS NECK. IT TOOK A MERE FEW SECONDS TO REALIZE IT WAS FURTHER LOCKING DESPITE HOLDING IT AND TRYING TO KEEP [XXX] STILL. I ASKED HIS MOTHER FOR A BOXCUTTER WHICH SHE HAD IN THE CENTER CONSOLE BUT WAS STILL UNABLE TO CUT IT FROM HIM MYSELF AND SHE WAS OBVIOUSLY TOO DISTRAUGHT TO DO IT OR ASSIST ME. I SENT HER FOR HELP AND ANOTHER CO-WORKER HELPED ME BY CUTTING IT AS I HELD HIM. MY QUESTIONS IS THIS... AFTER DOING A LITTLE RESEARCH ON THE SUBJECT AND PEOPLE BEING WELL VERSED IN WAYS TO PREVENT. THIS WAS A VERY PREVENTATIVE MOTHER ALREADY, NOT SURE THERE WAS MUCH ELSE SHE COULD DO AND SIMPLY HAVING A BOX CUTTER IN THE CAR SEEM LUDICROUS. HAS THERE BEEN ANY THOUGHT ON MAKING A BUTTON FOR PARENTS TO PUSH TO MANUALLY UNLOCK THESE BELTS TO PREVENT THIS? THERE SHOULD BE A MANUAL RELEASE AND I JUST DO NOT KNOW THAT I HAVE EVER SEEN ONE. I AM TRYING TO DO PATIENT TEACHING AT MY POSITION AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED TO PREVENT A TRAGEDY FROM OCCURRING. LUCKILY MY EXPERIENCE TURNED OUT HAPPY BUT IT WAS DEFINITELY FRIGHTENING. V/R [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AVS WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

ON FEB 26, 2015 I TURNED LEFT INTO MY BANK GOING MAYBE 5 MPH. THEN I TURN LEFT AGAIN INTO A PARKING SPOT. I PUT ON MY BRAKE TO STOP AND THE ENGINE STARTED ROARING AND PUSHING THE BRAKE WITH BOTH FEET THE CAR WOULD NOT STOP. GOING ABOUT 7 TO 10 FEET UP CURB AND BUMPING INTO A FLOWER BARREL PLANTER. AS SOON AS IT HIT SOMETHING THE CAR DISENGAGED AND I WAS ABLE TO STOP CAR AND PUT IN REVERSE. LOWER FRONT END DAMAGE OCCURRED. IT HAPPEN ONE OTHER TIME LAST AUGUST 2014. I WAS PULLING INTO A GAS STATION AND THE SAME THING. ENGINE ROARING AND WOULDN'T STOP WITH BOTH FEET PUSHING HARD ON THE BRAKE. THE CAR STOPPED WHEN IT BUMPED INTO THE STEP UP THAT THE GAS PUMPS WERE ON ALLOWING ME TO BACK UP AND DRIVE AGAIN. NO DAMAGE OCCURRED. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/17/15. *JB

TL*THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND UNLATCH PREVENTING HER FROM REMOVING THE CHILD PASSENGER SEATBELT. THE CONTACT MADE NUMEROUS ATTEMPTS TO RELEASE THE CHILD FROM THE BELT AND WAS UNABLE TOO. AS A RESULT OF THE FAILURE, THE SEATBELT HAD TO BE CUT CAUSING SCRATCHES AND BURNS TO THE PASSENGER SINCE THE SEATBELT WOULD NOT LOOSEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,409.

DRIVING ON ROAD, HEADED TOWARDS HIGHWAY. LIGHT WAS GREEN AND I CONTINUED TO FORWARD TO GET ONTO HIGHWAY. A DRIVER A COUPLE CARS AHEAD STOPPED SUDDENLY BEFORE ENTERING ONRAMP TO HIGHWAY AND I SLAMMED INTO THE BACK END OF THE TRUCK IN FRONT OF ME. THE TRUCK WAS JACKED UP SOME AND I HIT A STEEL BUMPER, WITH A TRAILER HITCH. MY CAR WAS NOT DRIVABLE, FRONT RIGHT SIDE RECEIVED MOST OF THE DAMAGE, BUT MY CAR WAS DETERMINED TOTALED AS IT HAD MORE THAN $14,000 DAMAGE. THE ENGINE WASN'T DAMAGED, THE WINDSHIELD FLUID WAS STILL IN THE CONTAINER, THE BATTERY WASN'T DAMAGED, YET THE CAR WAS TOTALED. THE DRIVER OF THE OTHER CAR TOOK OFF AFTER I HIT HIM. IN THE QUESTION ABOVE, I CHECKED THE AFFECTED PARTS AS THE AIRBAGS, BECAUSE THAT'S WHERE MY CONCERN IS. THE AIRBAGS DIDN'T DEPLOY AND I RECEIVED WHIPLASH WITH A TORN LIGAMENT IN MY NECK. I HAVE ADDITIONAL INJURIES ON MY KNEE, AS MY KNEE SLAMMED INTO SOMETHING, STEERING WHEEL, BOTTOM OF DASHBOARD OR SOMETHING. ALL ARE CONSIDERED MINOR INJURIES, AS I WALKED AWAY. BUT I'M STILL CURRENTLY IN PAIN, WITH REGULAR HEADACHES. DON'T UNDERSTAND WHY THERE COULD BE SO MUCH DAMAGE ON MY CAR TO TOTAL IT AND YET THE AIRBAGS DIDN'T INFLATE. THE COLLISION SHOP WAS UNSURE AS WELL. *TR

TL* THE CONTACT OWNED A 2012 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A TRAFFIC LIGHT POLE. DURING THE CRASH, THE VEHICLE SHOOK AND WOBBLED FROM SIDE TO SIDE AND COULD NOT BE STOPPED WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SUSTAINED A FRACTURED RIB AND UPPER TORSO CONTUSIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.