2024 Toyota RAV4 Prime

I am reporting a serious safety issue involving my vehicle where the braking system did not respond as expected during an emergency. While traveling southbound on I-575 in Georgia, I experienced a sudden tire blowout. As I moved to the shoulder and applied the brakes firmly, the vehicle did not slow down as expected. Despite pressing the brake pedal continuously and with significant force, the vehicle continued traveling for approximately 1–2 miles before finally coming to a stop near Exit 11. This was a highly dangerous situation, as the brakes appeared to be ineffective during a critical moment. Fortunately, there was no crash or injury. After the incident, the vehicle was towed to a Toyota service center (Cherokee Toyota) where the damaged tire was repaired/replaced. I was informed that no other mechanical issues were found. However, I remain concerned that the braking system may have a defect or intermittent issue that was not detected during a standard inspection. Given the severity of the incident, I request a thorough investigation into the braking system performance under such conditions. A failure or significant delay in braking response presents a major safety risk.

The car was under warranty and experienced a transaxle failure while on a highway between Yuma, AZ and Tucson, AZ. The dealer who inspected and repaired the car determined the cause to be a flawed cooler replacement by a body shop in which transmission fluid was not properly replaced subsequent to a left front fender bender accident, which voided the warranty. (Fluids were dry on inspection; no leaks/issues identified at our residence or during "Toyota Care" X2 following the body shop repair.) The car worked flawlessly for one year after the body shop repair until the transaxle failed. Issue: There were no warning messages to indicate a problem with the fluid level until immediately before the catastrophic failure; we were able to get the car to the side of the road right before the wheels locked but had we not, a serious crash could have occurred. Toyota tells us there is no alert for fluids since they have designed the transaxle as a "closed system". However, conditions exist that could compromise this closed system so consumers (and service dealerships) should have a way to proactively identify a fluid level problem so it can be remedied to avoid potential safety hazards related to an abrupt failure.

The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, and the contact was informed that the part needed to perform the recall repair was not yet developed. The contact stated that the vehicle remained with the dealer for four months. The contact was provided with several loaner vehicles, but no ETA was available for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (TOYOTA motor corporation). 5. I purchased a new 2024 TOYOTA pruis prime from TOYOTA carlock in tupelo, ms with odometer statement of "10 miles". 6. The vehicle was on the showroom floor. 7. The vehicle had a dead battery, and the salesman said i could test drive another like kind vehicle instead. 8. The salesman claimed it was a "new" car. 9. My former residence prior to december 5, 2025 was [XXX] . 10. I notified TOYOTA financial (lender) about the car odometer fraud. 11.I notified carlock TOYOTA about the odometer fraud. 12. Neither TOYOTA financial nor the dealership offered any help after being notified of fraudulent contracts. 13. I reported them to the Mississippi bbb. don 14.I took my prius to the dealership for its scheduled maintenance several times in tupelo Mississippi. 15.I drove the vehicle for UBER for several months before travelling to Colorado for the holidays between november and december 2025. 16. I now reside at [XXX] since january 1, 2026. 17. The new 2024 prius prime broke down on rt. 83 in Colorado Springs in the middle of a winter storm. 18. I was trapped in the car for over 2 hours in freezing temperatures while waiting for my "prepaid roadside services". 19.I was able to receive a "loaner" from TOYOTA Colorado Springs just before they closed for the night. The loaner had a cracked windshield and came with a contract charging "$80 per day rental" 20. The dealership refused to deliver warranty services covered under the warranty and attempted to charge me . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that while turning off the vehicle, the check engine warning light and the malfunction warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that rusted wiring cable had caused the failure. The vehicle was not repaired. The contact was informed that the part needed to be ordered to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

The contact owns a 2024 Toyota Rav4 Prime. The contact stated that recently the front display screen and instrument cluster became inoperable. The contact stated that prior to the failure, the instrument cluster was intermittently failing. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System). The contact advised the dealer of the recall, but was informed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000.

The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the instrument panel was inoperable, preventing the contact from seeing the speed, fuel, safety features, or warning lights. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.