NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
409 reportsMileage unknown · Nov 3, 2025
Service Brakes
I had my car serviced Oct 21 and when I picked it up the vehicle brakes made a whooshing noise and felt spongy. I thought it must be ok as they had just serviced it but when it became apparent this could be a problem I took it back Nov 1 and was told the hydraulic brake booster pump needing replacing at the cost of $3400. I w…
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I had my car serviced Oct 21 and when I picked it up the vehicle brakes made a whooshing noise and felt spongy. I thought it must be ok as they had just serviced it but when it became apparent this could be a problem I took it back Nov 1 and was told the hydraulic brake booster pump needing replacing at the cost of $3400. I was shocked as they told me it could break completely AT ANY TIME but the brakes would still work. I decided to drive it home as that is an enormous car repair bill and I would have to get financing or get a different car. I didn't want to make rash decisions. I investigated the issue and found out this was a recall for these vehicles for 2010 through 2019 models. This same dealer did not mention this to me at the time of sale, that they had been subject to a recall, and since I did not have them inspect the car immediately after service (I had to miss work and my son drove me after he was off work and I feared they would close before I arrived so I had them park the car outside and the sales desk had the key). I thought I would drive it but after reflection I do not want to endanger other people if my brakes fail. This is a clear violation of the public trust that these cars are yet on the road.
NHTSA ODI #11697195
Mileage unknown · Oct 30, 2025
Service Brakes
The brake booster fail and I'm at like 140k. It was very scary when it happen to me today. I press on the brake think it would brake like normal but no. It kept sliding. I felt like I was going to crash. I don't have any paper report on it yet but they are certain it's the brake booster.
NHTSA ODI #11696494
Mileage unknown · Oct 29, 2025
Service Brakes
Last night, the brakes stopped responding, warning lights came on (ABS warning light, brake system warning light, and the slip indicator light). This morning, a local auto repair shop diagnosed the problem as a failed brake booster assembly. This is a safety issue and we have been told we have no option but to pay to replace the…
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Last night, the brakes stopped responding, warning lights came on (ABS warning light, brake system warning light, and the slip indicator light). This morning, a local auto repair shop diagnosed the problem as a failed brake booster assembly. This is a safety issue and we have been told we have no option but to pay to replace the entire assembly. The repair shop has contacted the local Toyota dealership, from which we have to purchase the replacement brake booster assembly.
NHTSA ODI #11696340
Mileage unknown · Oct 21, 2025
Service Brakes
ABS, BRAKE AND Stability lights came on, i have to press all the way down the brake pedal for car to stop.
NHTSA ODI #11694644
Mileage unknown · Oct 20, 2025
Service Brakes
while driving the 2013 Prius hybrid , the ABS , brake light, and traction control lights came on. The brake was rock hard and the car would not stop at the light, causing me to swerve away from the cars in front of me and pull into a nearby parking lot. The brake would not work. There is a constant beeping noise in the car , whi…
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while driving the 2013 Prius hybrid , the ABS , brake light, and traction control lights came on. The brake was rock hard and the car would not stop at the light, causing me to swerve away from the cars in front of me and pull into a nearby parking lot. The brake would not work. There is a constant beeping noise in the car , which is a brake warning. I looked up the problem and just like many other Prius owners, there is a brake booster and brake accumulator issue and Toyota is not owning up to this problem. Many Toyota Prius owners are complaining of this loss of brakes issue. How long until NHTSA forces Toyota to do a proper recall about this very dangerous loss of brakes issue ??? They recalled a few vehicles, but the recall does not seem to cover many Prius vehicle owners that are complaining. Mine has 140 000 miles now, but this part is failing even on cars with 40 000 miles. Toyota knows very well that they have a big serious issue costing upwards of $4000 to fix. They are just refusing to recall this issue. NHTSA has to address this issue please. They are many complaints about this loss of brakes issue.
NHTSA ODI #11694513
Mileage unknown · Oct 16, 2025
Service Brakes
The brake pedals felt very soft with no resistance and barely had braking power. Was taken to dealership and they said it’s the brake booster which was a common thing on these cars, but there’s no recall to fix it and they won’t replace it.
NHTSA ODI #11693981
Mileage unknown · Oct 9, 2025
Service Brakes
On this 2013 Toyota Prius 2, the brake actuator is starting to make more and more rhythmic noise. A mechanic just alerted me that the seal is leaking, requiring a costly repair - to which he said to check for a recall as he has seen many Priuses with the same issue. While no Toyota recall is present, I can see that the NHTSA is …
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On this 2013 Toyota Prius 2, the brake actuator is starting to make more and more rhythmic noise. A mechanic just alerted me that the seal is leaking, requiring a costly repair - to which he said to check for a recall as he has seen many Priuses with the same issue. While no Toyota recall is present, I can see that the NHTSA is already investigating the issue for a potential recall. As this is a live example in the Los Angeles, CA area, I am happy to demonstrate this issue to a NHTSA office, if necessary and/or available.
NHTSA ODI #11692449
Mileage unknown · Oct 8, 2025
Service Brakes
My Prius has a brake actuator defect that is common among 2013 Priuses. Supposedly Toyota mailed a notification of this problem, but did not do a recall. The notification offered to fix the problem, but you had to know that your Prius had the problem. I did not know. Once I understood that my Prius had this problem, the Toyota r…
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My Prius has a brake actuator defect that is common among 2013 Priuses. Supposedly Toyota mailed a notification of this problem, but did not do a recall. The notification offered to fix the problem, but you had to know that your Prius had the problem. I did not know. Once I understood that my Prius had this problem, the Toyota repair window had closed. The Prius is dangerous to drive. I approached Toyota and the dealer that sold me the car, and Toyota refused to authorize the repair and so the dealership refused to fix at their expense. I spent thousands on unnecessary brake replacement because the problem was never the brakes but the brake actuator, which is a KNOWN PROBLEM! Yes, the problem is able to be discerned upon request and I have taken video and you can hear the noise. This problem puts the driver, passengers and other vehicles at risk. There are no warnings or lights showing this problem, but the noise is loud, grinding and obvious.
NHTSA ODI #11692108
Mileage unknown · Oct 2, 2025
Service Brakes
Full brake actuator assembly failed. Brakes started responding differently and we became uncomfortable with driving the car. Problem was confirmed by ISC. The part has not been inspected, but I will ask them to save the part for me. No, it all happened at once while driving at speed on the freeway.
NHTSA ODI #11691008
140,000 miles · Sep 30, 2025
Service Brakes, Hydraulic
The contact owns a 2013 Toyota Prius. The contact stated that upon parking the vehicle, the vehicle made an abnormal sound every 30-seconds. The contact stated the vehicle then stopped making the sound. The ABS warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was t…
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The contact owns a 2013 Toyota Prius. The contact stated that upon parking the vehicle, the vehicle made an abnormal sound every 30-seconds. The contact stated the vehicle then stopped making the sound. The ABS warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the brake actuator and the ABS module needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted for parts information. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
NHTSA ODI #11690529
Official recalls
3Jun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
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