2013 Toyota Prius

When the car was being driven on a surface road, the ABS, Brake and Traction lights came on. The brakes became stiff and hard to press. Braking was also slow. Car was traveling at less than 30 mph at that time When taken to the mechanic shop, and running diagnosis, the code came back to be C1391. The car has 113000 miles and purchased in July 2013.

The contact owns a 2013 Toyota Prius. The contact stated that while driving at an undisclosed speed, he depressed the brake and heard an unusual sound, and the brakes was inoperable. The contact stated he was able to slow the vehicle down and stop by continuing to depress the brake. The contact stated that when the failure occurred, the ABS system, brake system, traction control, and an unknown warning light was illuminated. The contact stated that the failure had been reoccurring for a year. The vehicle was taken to the dealer, where it was diagnosed with brake booster failure, and the dealer provided the contact with the phone number for the Manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure, and the manufacturer informed the contact that the Extended Warranty had expired on the ABS/Brake Booster. The failure mileage was approximately 175,000.

The contact owns a 2013 Toyota Prius. The contact stated that while his wife was driving at 35 MPH, when the contact's wife depressed the brake pedal, the brakes were inoperable and inadvertently all the warning lights illuminated on the control; however, the wife then let off the brake pedal and then depressed the brake pedal again and was able to stop the vehicle. The contact stated that the wife was able to safely drive the vehicle to their residence. The vehicle was taken to an independent mechanic, where it was diagnosed as having an ABS control module failure and needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure; a case was filed, but the manufacturer provided no assistance. The failure mileage was approximately 93,000.

"Cooling Performance of the Hybrid Battery is Low" warning light turns on every 4-5 months on my 2013 Toyota Prius. Apparently, Toyota issued a bulletin to Toyota Service Departments re: Engine/Hybrid System Section Hybrid/Battery Control System Market USA. This info was never disclosed and is costly to repair every 4-5 months due to excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. When it first went off in June 2022 my vehicle was still under warranty up to the two additional repairs in December 2022 and May 2023 (for which the Toyota Dealership repair department didn't provide me a ticket either time but made the repair), and again now (August 2023). This is an issue that could cause the battery to fail while driving. Additionally, this issue is highly inconvenient, expensive and highly concerning. This ongoing issue affects the safety and value of my car if this issue must be repaired every 4-5 months or "every 5,000 miles). This information was never made public to Prius owners I don't believe as I never received notice. I would've sold my car sooner had i known. Here is the Toyota DOcument I received on 8.21.23 from Marina Del Rey Toyota T-SB-0062-20 dated June 18, 2020

Back in May 2022, my Toyota Prius experienced issues with the braking system. I lost braking power while driving, the brake experienced a loss of power and felt very squishy to press. I had my car towed to a nearby auto shop who examined the vehicle but could not resolve the issue and recommended I take the car to Toyota. This third party auto shop reset the computer diagnostic system and cleared the error codes. When I towed the car to Toyota, the braking issue had miraculously resolved - but without the active error codes - Toyota refused to make the extended warranty repairs to the braking system that are a widespread and known issue. I continued driving the car without issue until 8/13/23 where the brake lights went on while driving and the same squishy brake issue occurred again. Toyota looked into it and determined it was related to the extended warranty braking issue, but my cars extended warranty ended on 6/29/23 - just over 6 weeks ago. Toyota refused to honor the extended warranty even though the issue first occurred in May 2022. They estimated the repair would cost $3000. I would like to have Toyota honor their agreement to extend the warranties of this braking issue.

Brake Booster Pump failed on August 5, 2023 in parking lot, as found by dealership in Marion, IL. ABS, Brake, and Traction lights were on. Vehicle has been properly maintained at dealership. Before that, the brake was making weird noises when depressed. When braking, it tends to lunge forward before slowing down. Dealer deemed vehicle not safe to drive. They showed me the primary and secondary warranty internal documents, up to 150K. My vehicle is at 150400. How could that 400 miles make any difference? But Toyota refused to cover the cost of repair at over $3000. It is clear Toyota and dealership know all along that there is an ongoing problem with their braking system. I am glad this did not happen on a highway. But other owners must be made aware of this ongoing safety issue. Something must be done to have this recalled. Many thanks for your inquiry and oversight of the issue.

The brakes on my 2013 Toyota Prius suddenly quit working normally, requiring significantly more force to stop. The car has been inspected by the dealer, who pointed it to what is apparently a common problem with the car -- failure of the brake booster/master cylinder assembly and the brake booster pump assembly. Half of the dashboard lit up when the problem occurred. No warning before.

The contact owns a 2013 Toyota Prius. The contact stated that while attempting to shift to drive(D), the transmission failed to shift as needed. The vehicle was towed to the dealer, who informed the contact that a hose had detached from the valve. The manufacturer was not made aware of the failure. The failure mileage was 167,000.