2013 Toyota Prius

The contact owns a 2013 Toyota Prius. The contact stated while driving approximately 5 to 10 MPH, the vehicle stalled. The contact was able to restart the vehicle, but the failure persisted. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the battery on two occasions, but the failure reoccurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 173,699.

Lost brakes on the freeway. Managed to pull over and get the car to a mechanic. He diagnose d the problem as the brake actuator pump.We then took the car to a Toyota dealership that confirmed the Diagnosis. I understand that the NHTSA is revisiting a complaint about the failure of this part. It cost me $3600 to have it repaired. I personally believe that Toyota should cover this as they have known the part was a problem.

Problem 1. Both curtain airbags on the passenger side deployed while no one was sitting in those seats, no injuries sustained to anyone. This happened one time as it happened in a car accident, nothing indicated that the air bags were on or active at the moment. Problem 2. ABS system failure has caused the brakes on the prius to lock and not work while driving, almost causing an incident. The car has not been driven since for the fear of that happening again. The vehicle has been seen by a mechanic to determine it is the abs system. The ABS light has been on as well, it appeared a couple of weeks before the brakes locked up back in March of this year.

**What component or system failed or malfunctioned, and is it available for inspection upon request? **How was your safety or the safety of others put at risk? **Has the problem been reproduced or confirmed by a dealer or independent service center? **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? **Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? PASSENGER SIDE SEAT BELT The passenger side seat belt became folded and stuck. It would not enable the person to pull it and attach it to the clasp. When my little boy did pull it in the clasp it was an extremely snug fit. I had 3 people try to unfold it. Finally someone had to slice it so that we could at least get part of it to work and go into the clasp. The shoulder strap did attach properly it is just the stomach strap that is not working properly. I brought it to the Toyota dealership to see: 1. If there were any recalls on it. 2. To see about getting it repaired. The dealer said that there were no recalls on that item and that it was indeed broken and it would cost over $500 to repair. I have not brought it the manufacturer. I don’t know where the manufacturer is located. Are they in Japan? The only warning signs were when the seatbelt was not properly attached because it did not properly fit on my passenger.

Took vehicle for state inspection on 2/13/2024, failed inspection because of brake warning lights. Slip indicator, Electronically controlled brake warning light, Brake warning light, Anti-lock brake system, and Low tire pressure lights are all on. I have looked into it, and it seems the brake actuator/booster used to be under warranty, however since this is a 2013 in 2024 with almost 210k miles on it, it no longer qualifies for the original recall.

I was driving my 2013 Toyota Prius last week when my my dashboard lit up with the Brake, ABS, and Traction Control lights all going on simultaneously. Shortly thereafter, I attempted to brake, as a car stopped in my lane to make a left hand turn, and the brakes did not engage as they should. I had to press twice as hard for very limited braking; my braking distance increased substantially and I narrowly avoided hitting the turning car in front of me. I drove it directly to the dealership and they diagnosed it as a failure of the Brake Master Cylinder Assembly and Brake Booster Pump Assembly (code C1391). Upon further research, I found that Toyota had previously acknowledged the problem and issued a warranty extension (Customer Support Program ZJB) that covered up to 150,000 miles or 10 years. While my Prius is well below the mileage requirement, I am beyond the 10 year limitation by less than 6 months. By Toyota's own admission, the Customer Support Program covered approximately 946,100 vehicles. This part failure put the safety of those on the road in front of me—and me—at risk.

The 2013 pruis has developed the notorious brake booster fault triggering the brake light abs light and traction control light to stay illuminated. Toyota has many complaints about this brake booster issue and needs to recall and fix this issue as they have done on other Toyotas. This is leaving owners with a $2500 repair or having to take a big risk driving these cars with a big prevalent brake issue that Toyota needs to be held accountable for.

The contact owns a 2013 Toyota Prius. The contact stated that after several days of torrential rainfall, the contact noticed there was water in the tire and 12-volt battery compartment. After having a routine oil change at an independent mechanic, while the contact was driving, the vehicle lost power steering functionality. The power steering warning light illuminated after the failure. The driver was able to restart the vehicle and pull over to the side of the road. The contact called Roadside Assistance and was informed that there was a code for the hybrid battery system that needed to be checked. The contact noticed that water might have entered through the rear passenger’s side brake light. The contact removed the water with a sump pump. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 119,000.