2001 Toyota Prius

TL* THE CONTACT OWNS A 2001 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE BREAKS FAILED WITHOUT WARNING. THE BREAKS PEDAL TRAVELED TO THE FLOORBOARD WITH NO RESPONSE. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE AND THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO SALVAGE LOT FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

2001 PRIUS WAS PARKED IN GARAGE ~6HRS, FIRE STARTED AND SMOLDERED, APPARENTLY USING UP OXYGEN INSIDE THE CAR. I WENT IN THE GARAGE FOR SOMETHING ELSE, NOTICED THE HEADLIGHTS WERE ON AND OPENED THE CAR DOOR TO TURN THEM OFF. WHEN THE DOOR WAS OPENED, ACRID SMOKE POURED OUT, AND THE FIRE WAS GIVEN FRESH OXYGEN, AND IT TOOK OFF. WINDSHIELD CRACKED FROM HEAT, LEFT FRONT DASH MELTED. FIRE DEPT PUT OUT THE FIRE QUICKLY, BUT THE CAR IS RUINED AND THE CAUSE UNKNOWN. THANKFULLY NO DAMAGE TO GARAGE, HOUSE OR PEOPLE. I HAD SMELLED A FUNNY SMELL HOURS BEFORE, BUT THOUGHT IT WAS SOMETHING OUTSIDE, SO THE FIRE HAD BEEN SMOLDERING FOR SOME TIME. LIGHTS APPARENTLY WENT ON BECAUSE THE FIRE/HEAT HAD SHORTED SOMETHING. *TR

CAR RAPIDLY ACCELERATED WITHOUT MY FOOT ON THE GAS PEDAL AND DID NOT SLOW DOWN UNTIL MY FOOT HIT THE BRAKE. BROUGHT THE VEHICLE TO MCGEE TOYOTA AND THEY REPLACED THE GAS PEDAL. IT WAS A $600.+ REPAIR. WITHIN THE YEAR THE NEWS REPORTED ABNORMAL ACCELERATION WITH THE PRIUS LINE AND I QUICKLY CONTACTED TOYOTA MANAGEMENT. THEY DENIED MY CLAIM SAYING THAT THESE INCIDENCES WERE AS A RESULT OF FLOOR MATS? I REPORTED IT TO [XXX](MA) REPRESENTATIVE FOR CONSUMER PROTECTION AND HAVE NOT RECEIVED A RESPONSE (THIS WAS OVER TWO YEARS AGO). I RECENTLY HEARD ABOUT YOUR AGENCY AND DECIDED TO FILE A REPORT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IF THE PRIUS ENGINE DOES NOT START IMMEDIATELY WHEN THE COMPUTER TELLS IT TO, THE COMPUTER STOPS TRYING TO START IT AND LEAVES YOU WITH ONLY THE BATTERY POWER...VERY DANGEROUS WHEN THIS HAPPENS IN FAST TRAFFIC OR ON AN ON-RAMP. IT CAN BE RESTARTED IF ONE PULLS OFF THE ROAD AND SHUTS OFF THE CAR AND RESTARTS IT. AFTER NUMEROUS INCIDENTS AND ATTEMPTS TO DETERMINE THE REASON FOR THE OCCASIONAL NON-STARTS, IT TURNED OUT THAT THE AIR INTAKE FLAP IN THE ENGINE CAN GET DIRTY AND STICK, WHICH CAUSES THE ENGINE TO SOMETIMES TAKE SEVERAL TRIES TO RESTART. (THIS WAS INITIALLY MISDIAGNOSED AS A COMPUTER PROBLEM, HOWEVER THAT WAS NOT THE CAUSE.) BESIDES MAKING THE FLAP CLEANING PART OF MAINTENANCE, THE COMPUTER SHOULD ALSO BE FIXED SO THAT IT WILL ATTEMPT TO RESTART THE ENGINE WHILE THE VEHICLE IS BEING DRIVEN, SINCE THINGS COULD CAUSE THE ENGINE TO NOT START ON THE FIRST TRY (SUCH AS SLOSHING FROM LOW GAS.) I DON'T KNOW IF THIS IS STILL A PROBLEM ON NEWER PRIUSES, HOWEVER AS MORE OF THEM HAVE HIGH MILEAGE, THIS CAN BE EXPECTED TO BE MORE OF A PROBLEM. *TR

2001 TOYOTA PRIUS. CONSUMER STATES PROBLEM WITH THE RACK AND PINION *TGW THE CONSUMER STATED NOT LONG AFTER SHE PURCHASED THE VEHICLE. SHE EXPERIENCED PROBLEMS WITH THE RACK AND PINION STEERING SYSTEM, INCLUDING STEERING WHEEL SHAKING AND LOSS OF POWER STEERING. THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE AND WAS INFORMED THE ENTIRE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE CONSUMER BELIEVED THE REPAIR MAY BE RELATED TO THE PINION SHAFT PROBLEM THAT WAS JUST RECENTLY IDENTIFIED UNDER A RECALL. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE PREVIOUS REPAIR. *JB UPDATED 12/28/11. *JB THE CONSUMER STATED SHE BEGAN TO EXPERIENCE THE SAME PROBLEM, AS SHE DID IN 2006 WITH THE VEHICLE LOOSING POWER STEERING INTERMITTENTLY. THE DEALER ADJUSTED THE TORQUE SENSOR AND RECOMMENDED A REPLACEMENT OF THE SENSOR AND THE RACK AND PINION ASSEMBLY, IF THE PROBLEM RETURNED AGAIN. A FEW DAYS AFTER THE SENSOR ADJUSTMENT, THE POWER STEERING PROBLEM DID RESUME AGAIN, AND IT CONTINUES TO GO OUT INTERMITTENTLY. UPDATED 04/16/14*JB

TL* THE CONTACT OWNS A 2001 TOYOTA PRIUS. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V304000 (STEERING:ELECTRIC POWER ASSIST SYSTEM). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY WOULD INSPECT THE VEHICLE BEFORE PERFORMING REPAIRS. THE CONTACT STATED THAT ACCORDING TO THE RECALL NOTICE, THE DEALER WAS SUPPOSED TO REPAIR THE VEHICLE IF IT WAS INCLUDED IN THE RECALL. THE MANUFACTURE WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT YET TAKEN TO THE DEALER TO FIND OUT WHETHER OR NOT REPAIRS WERE NEEDED. THE FAILURE MILEAGE WAS 140,000.

PRIUS, 2001 BOTH REAR AXLE HUB ASSEMBLIES REPLACED AFTER BEARING FAILURES WITH UNDER 90K MILES ON MY CAR, OWNED NEW SINCE JUNE 2001. THERE ARE NOT OPTIONS TO REPLACE THE FAILED BEARINGS, JUST THE COMPLETE REAR HUB ASSEMBLY THAT INCLUDES THE ATTACHED ABS SENSOR. FAILED ASSEMBLIES HAVE BEEN RETAINED AND ARE AVAILABLE. I AM NOW CONCERNED ABOUT MY 2002 PRIUS, AS WELL. *TR

WHILE DRIVING INTO A FREEWAY OUR 2001 TOYOTA PRIUS EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL AND THE PS AND EXCLAMATION WARNING LIGHTS CAME ON. MY WIFE PULLED OVER AND SHUT THE VEHICLE OFF AND THE ERROR CLEARED. I DECIDED TO DRIVE THE VEHICLE TO THE DEALER THE PREVIOUS OWNER DONE ALL THE SERVICE AND REPAIR. AS I PULLED INTO THE SERVICE AREA THE VIOLENT SHAKING HAPPENED AGAIN. I RESEARCHED THE ISSUE ONLINE AND FOUND THE THERE WAS A RECALL OF THE POWER ASSIST STEERING UNIT DUE TO A FAULTY SENSOR. WHEN I QUESTIONED THE DEALER REGARDING THE RECALL THE SERVICE GUY BECAME DEFENSIVE AND SAID IT IS NOT COVERED UNDER RECALL AND WARRANTY IS EXPIRED SO IT IS A CHARGEABLE REPAIR. I REVIEWED THE RECALL NOTICE AND WARNINGS BUT MY VEHICLE IS NOT IN THE VIN RANGE BUT THE PROBLEM IS EXACTLY THE SAME AND COST $4000 TO REPAIR. I DON'T BELIEVE THIS IS A FAIR PROCESS IF SOME VEHICLES WERE REPAIRED WHILE OTHERS HAVE TO BE PAID FOR BY OWNERS. *TR