2013 Toyota Prius V

MAY 3, 2019, APPROXIMATELY 33 DAYS AFTER SOFTWARE UPDATED DUE TO RECALL (TO PREVENT STALLING) VEHICLE EXPERIENCED UNINTENDED ACCELERATION. DUE TO LOCATION OF EVENT, ALL PROPERTY DAMAGE AND INJURIES WERE MINOR. EVENT HAS BEEN REPORTED TO TOYOTA AND OWNER'S AUTO INSURANCE PROVIDER. VEHICLE WAS IN A COMMERCIAL PARKING LOT, BRAKING IN PROCESS, MOVING AT LESS THAN 5 MPH WHEN ACCELERATION OCCURRED.

ENGINE IS STARTING TO BURN OIL AFTER 120000 MILES. APPEARS ENGINE HAS AN INHERENT DESIGN FLAW AS THE SOLUTION TO THIS PROBLEM PER TOYOTA IS TO REPLACE RINGS AND PISTONS AT A $4500 COST TO THE OWNER. SPOKE TO TOYOTA CUSTOMER CARE AND THEY SAY THEY HAVEN'T HEARD ANYTHING YET I TOOK MY CAR TO A TOYOTA DEALERSHIP AND THE SERVICE ADVISOR SAID THAT TOYOTA KNOWS ALL ABOUT THE PROBLEM SO SOMEONE IS NOT TELLING THE TRUTH. I BELIEVE THAT TOYOTA SHOULD STEP UP AND REPAIR THIS DEFECT NOW THAT THEY KNOW THEY HAVE IT AT THEIR COST. I HAD A 100000 WARRANTY ON THE VEHICLE AND HAVE ALWAYS SERVICED IT EVERY 5000 MILES. THAT'S HOW I FOUND OUT THAT I HAD THE PROBLEM. THE NEXT PROBLEM IS THAT THE OWNERS ARE GOING TO SELL THEIR VEHICLES TO AN UNSUSPECTING OWNER WHO WILL INHERENT THIS PROBLEM. ALSO, THE VALUE OF MY CAR WILL DIMINISH AS A RESULT OF THIS DEFECT. TOYOTA JUST WANTS THIS PROBLEM TO GO AWAY AND THAT'S NOT RIGHT THAT THEY DON'T MAKE AN ACCOMMODATION TO HELP THE CONSUMER WHO HAS TRUSTED THEM OVER THE MANY YEARS. I HAVE PURCHASED 3 OTHER TOYOTA S OVER THE YEARS AND THEY ALL LIVED UP TO THE QUALITY THAT TOYOTA SELLS TO THE CONSUMER. THIS TIME THEY HAVE AN INHERENT DESIGN ISSUE THAT THEY WANT TO SWEEP UNDER THE RUG

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO BRAKE, THE VEHICLE DID NOT STOP AND THE TIRE PRESSURE MONITORING SYSTEM, ANTI-LOCK, BRAKE, AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER/BRAKE BOOSTER PUMP AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE HAD A SOFTWARE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,853. THE CONSUMER STATED THE VEHICLE OVER HEATED. THE HYBRID BATTERY PACK NEEDED TO BE REPLACED AND THE WAS ALSO AN ISSUE CONCERNING THE ELECTRIC PUMP ASSEMBLY. A RECALL REPAIR WAS COMPLETED ON THE VEHICLE THAT CAUSED ISSUES WITH THE MASTER CYLINDER AND BRAKE BOOSTER PUMP ASSEMBLY. THE CONSUMER HAS SINCE NOT DRIVEN THE VEHICLE. *JS

CAR BEGAN TO DISPLAY INCOHERENT DASH ICON AND ALERTS. WE PARKED AND HAD A TOW SERVICE DELIVER OUR VEHICLE TO TOWN & COUNTRY TOYOTA, SOUTH BLVD, CHARLOTTE NC. THERE THEY TOLD US IT NEEDED ALTERNATELY A $1,500 REPAIR, A $350 REPAIR AND FINALLY A $100 REPAIR, NONE OF WHICH THE SERVICE SALESMAN COULD DESCRIBE OR EXPLAIN. WHEN WE MENTIONED THE SYMPTOMS WERE IDENTICAL TO THE "HYBRID SYSTEM/FAILSAFE DRIVING MODE" RECALL NOTICE HE WAS EVASIVE AND SAID THAT WE WERE TOO LATE FOR THE RECALL. WE DIDN'T THINK IT WAS POSSIBLE TO BE TOO LATE FOR A SAFETY RECALL, ESPECIALLY ONE THAT LANDED IN THE LAST WEEK. AFTER TWO (2) 20 MINUTE WAITS ON HOLD CALLING THE TOYOTA CUSTOMER EXPERIENCE CENTER, WE WERE TOLD NOTHING OF VALUE, EXCEPT WE COULD CHOOSE TO GO BACK TO THE SAME DEALER AND ASK FOR SOMEONE DIFFERENT, OR WE COULD GO TO A DIFFERENT DEALERSHIP (I AM NOT MAKING THIS STUFF UP...!) WE ARE AT A LOSS; IS THIS A SAFETY CONCERN OR NOT? TOYOTA AND THE DEALER DO NOT ACT LIKE IT'S VERY IMPORTANT TO THEM. IS IT POSSIBLE FOR YOUR ENFORCEMENT POWERS TO MOVE THIS PROCESS TOWARDS A RESULT THAT MIGHT ENTAIL ADDITIONAL SAFETY..?

I WAS DRIVING AND PULLING OUT INTO THE ROAD AND UPON ACCELERATING THE CAR JUMPED AND THEN SUDDENLY STALLED - LUCKILY I WAS ABLE TO MOVE IT TO THE SIDE OF THE ROAD. AFTER RESTART THE CAR IS RUNNING SLOWLY AS FAR AS PICKUP AND ALL THE YELLOW LIGHTS ARE ON. IT SEEMS THIS WAS A RECALL IN OCT. 2018 AND I THINK NOW MY INVERTER IS BLOWN OR NOT WORKING. TAKING IT TO THE DEALERSHIP TO DIAGNOSE.

MY VEHICLE HAS A BLOWN MOTOR. IT HAS 152K MILES ON IT. IT BEGAN TO RANDOMLY EAT OIL. I SERVICE THE VEHICLE REGULARLY THROUGH PEP BOYS. THE OIL LIGHT WOULD ONLY COME ON AROUND A CURVE. THERE IS NO ENGINE IS HOT LIGHT AND THE CHECK ENGINE LIGHT DIDN'T COME ON. NOW IT WILL COST 6K TO FIX THE MOTOR AND I STILL OWE 10K. TOYOTA DENIES ANYTHING ABOUT A RECALL OR LAWSUITS WHEN WE CALLED AND WILL NOT HELP. ANY INFORMATION YOU MAY HAVE ON LITIGATION WOULD BE APPRECIATED. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

AFTER THE ORIGINAL LIGHT BULBS FOR THE HEADLIGHTS BURNED OUT WE BOUGHT HIGH-QUALITY REPLACEMENTS ONLY TO HAVE THEM BURN OUT RATHER QUICKLY. IT'S NOW BEEN A YEAR-AND-A-HALF AND THE LIGHT BULBS ARE BURNING OUT AN AVERAGE OF EVERY TWO MONTHS AT MOST. WE'VE SINCE DISCOVERED THAT THERE HAS BEEN A WIRING HARNESS RECALL FOR ALL SORTS OF OTHER PRIUS MAKES AND YEARS BUT TOYOTA REFUSES TO ACKNOWLEDGE THIS PROBLEM WITH OUR CAR. A VERY CURSORY AND 15-MINUTE GOOGLE SEARCH SHOWS THAT THIS IS AN ISSUE WITH MY MODEL YEAR AND SEVERAL OTHERS THAT HAS GONE UNADDRESSED. THE LAST TIME THIS HAPPENED WE DISCOVERED THAT ARE HEADLIGHTS HAD BURNED OUT BECAUSE WE WERE DRIVING AT NIGHT, ON A LIT BUT DARKISH ROAD, WHEN SUDDENLY PEOPLE STARTED PULLING OUT IN FRONT OF US AT THE INTERSECTIONS WE WERE CROSSING. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES THROUGH NO FAULT OF THEIR OWN. THE PROBLEM STARTED AROUND 60,000 MILES ABOUT A YEAR-AND-A-HALF AGO.

I HAVE JUST RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING AN UPDATE TO THE HYBRID SYSTEM ON MY CAR. THIS IS THE 3RD SUCH RECALL FOR THE SAME PROBLEM SINCE 2014!! APPARENTLY 2 PREVIOUS UPDATES TO THIS SYSTEM HAVE NOT SOLVED THE PROBLEMS ASSOCIATED WITH THIS ISSUE. THE RECALL STATES THAT A RECALL FIX IS NOT CURRENTLY AVAILABLE, THAT I WILL BE CONTACTED WHEN IT IS AVAILABLE. FIRST OF ALL, IF THEY ARE SUGGESTING ANOTHER SOFTWARE UPDATE, THEN WHY IS THIS NOT AVAILABLE, AS IT IS NOT LIKE THEY HAVE TO ORDER ADDITIONAL PARTS TO FIX THE ISSUE. SECONDLY, IF 2 PREVIOUS SOFTWARE UPDATES HAVE NOT FIXED THE ISSUE IT SEEMS LOGICAL THAT MAYBE IT IS A HARDWARE PROBLEM, BUT OF COURSE THAT WOULD BE TOO EXPENSIVE! WHEN IS THE NHTSA GOING TO GET SOME TEETH AND MAKE THESE COMPANIES THAT ARE EARNING BILLIONS IN PROFITS FIX THEIR MISTAKES WITHOUT DRAGING THING OUT FOR YEARS???

LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAID IT IS OUT OF WARRANTY. I THINK THAT TOYOTA COVERS REST FOR 10 YEARS. THEY SAY NO LOOKS LIKE THE METAL PIECE THAT ATTACHES THE SEAT TO THE FLOOR OF THE CAR IS RESTING. I TOOK IT TO THE DEALER AND THEY SAY IT IS OUT OF WARRANTY. IT IS IT'S ONLY BY A FEW MONTHS.