1992 Toyota Pickup

TL* THE CONTACT OWNS A 1992 TOYOTA PICKUP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V389000 (STEERING: LINKAGES: ROD: RELAY: CONNECTING) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE DEALER ONLY REPLACED THE STEERING RELAY ROD BUT DID NOT PERFORM AN ALIGNMENT AND REINSTALL THE SKID PLATE ON THE VEHICLE. THE CONTACT STATED THAT THE DEALER REFUSED TO MAKE THE ADDITIONAL REPAIRS ON THE VEHICLE TO COMPLETE THE RECALL. THE FAILURE MILEAGE WAS 140,000.

I TOOK MY TOYOTA PICKUP TO KENDALL TOYOTA (MIAMI, FL) IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 05V389000. APPARENTLY THEY DID NOT WANT TO DO THE SERVICE. THEY GAVE ME MANY PROBLEMS ON THE PHONE WHEN I CALLED TO TRY TO MAKE AN APPOINTMENT FOR THE SERVICE. AFTER MANY CALLS AND COMPLAINTS, THEY AGREED THAT I COULD BRING IT IN THE NEXT DAY. BUT ON MARCH 4, 2011 THEY KEPT ME WAITING A LONG TIME, DID NOT COMPLETE THE RECALL SERVICE, DID NOT BOLT THE ENGINE SHIELD BACK ONTO THE BOTTOM OF THE VEHICLE, AND REFUSED TO COMPLETE THE WORK. I ASKED TO SPEAK TO THE SERVICE MANAGER AND THE GENERAL MANAGER. THEY BOTH REFUSED TO TALK TO ME. I CALLED TOYOTA MOTOR SALES, USA AND FILED A COMPLAINT WITH THEM. I WAS PROMISED A CONTACT FROM AN APPROPRIATE REPRESENTATIVE AT TOYOTA MOTOR SALES, USA WITHIN ONE BUSINESS DAY, AND A CONTACT FROM KENDALL TOYOTA WITHIN THREE BUSINESS DAYS. IT HAS BEEN TWENTY DAYS, AND BOTH TOYOTA MOTOR SALES, USA AND KENDALL TOYOTA REFUSE TO CONTACT ME TO DISCUSS THIS PROBLEM. I HAD PREVIOUSLY ATTEMPTED TO OBTAIN THE RECALL SERVICE AT TOYOTA OF SOUTH FLORIDA (MIAMI, FL). THEY WOULD NOT PERFORM THE SERVICE. THEY ARGUED WITH ME FOR ALMOST 30 MINUTES THAT I DID NOT OWN A TOYOTA PICKUP, EVEN THOUGH IT WAS PARKED IN THEIR DRIVEWAY, IN CLEAR VIEW THROUGH THE LARGE WINDOW. AFTER THAT THEY ARGUED THAT MY VEHICLE DID NOT HAVE A RECALL. THAT'S WHY I WENT TO THE MORE DISTANT AND LESS CONVENIENT KENDALL TOYOTA DEALERSHIP. I WAS FORMERLY VERY FOND OF TOYOTA, AND ASSUMED THAT THESE WERE MIAMI PROBLEMS, BUT IT APPEARS TO BE A COMPANY-WIDE PROBLEM. I HAD VERY BAD RESPONSES FROM TOYOTA MOTOR SALES, USA WHEN I TRIED TO COMPLAIN ABOUT THE FIRST DEALERSHIP, AND NOW NO RESPONSE REGARDING THE SECOND DEALERSHIP. TOYOTA WILL NOT COMPLETE THE RECALL REMEDY.

TL*THE CONTACT OWNS A 1992 TOYOTA PICKUP. WHILE DRIVING, THE CONTACT HEARD A NOISE IN THE REAR OF THE VEHICLE. WHEN HE EXAMINED THE VEHICLE HE NOTICED THAT THE SUBFRAME HAD HOLES IN IT AND EXTENSIVE CORROSION. THE TRANSMISSION SUPPORT SHIELD WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PLACED A TEMPORARY METAL SHIELD IN THE TRANSMISSION AREA. THE MECHANIC STATED THAT THE SUBFRAME COULD NOT BE REPAIRED AND SHOULD BE REPLACED. THE MANUFACTURER DENIED KNOWLEDGE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 109,250.

1992 TOYOTA PICKUP SR5 V6. WAS APPROACHING THE FREEWAY ON RAMP AND HIT A BUMP AND HEARD A LOUD POP AND IMMEDIATELY LOST STEERING. UPON INSPECTION, MY LEFT UPPER CONTROL ARM FRAME MOUNT WAS BROKEN OFF. THIS MOUNT ALSO HOLDS THE MOTOR MOUNT. TAKING A CLOSER LOOK, IT LOOKS LIKE THE METAL HAD CRACKED AT SOME POINT AND RUSTED THROUGH AND THE BUMP WAS THE LAST STRAW. ITS A MIRACLE I WAS NOT ON THE FREEWAY YET, OR I (AND POSSIBLY OTHERS) COULD HAVE BEEN SERIOUSLY INJURED! *TR