NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
96 reports40,000 miles · Apr 15, 2010
Electrical SystemElectronic Stability Control (esc)
MY 2007 TOYOTA MATRIX STALLED IN A MAJOR INTERSECTION I WAS ALMOST REARENDED BY A TRUCK, IN FAIRPORT N.Y IT STARTS AND STALLS,STARTS AND STALLS I BOUGHT THIS CAR NEW, AND IT NEVER STARTED RIGHT I BROUGHT IT IN SEVERAL TIMES THEY SAID IT WAS FINE,HOSELTON TOYOTA AND WHEN I WAS HERE ON 4-15-10, THERE WERE 2 OTHER TOYOTAS BEING PU…
Read full complaint
MY 2007 TOYOTA MATRIX STALLED IN A MAJOR INTERSECTION I WAS ALMOST REARENDED BY A TRUCK, IN FAIRPORT N.Y IT STARTS AND STALLS,STARTS AND STALLS I BOUGHT THIS CAR NEW, AND IT NEVER STARTED RIGHT I BROUGHT IT IN SEVERAL TIMES THEY SAID IT WAS FINE,HOSELTON TOYOTA AND WHEN I WAS HERE ON 4-15-10, THERE WERE 2 OTHER TOYOTAS BEING PUSHED IN THE GARAGE,NOT ENOUGH PEOPLE ARE COMING FORWARD,PLEASE HELP US..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10325906
27,000 miles · Apr 8, 2010
Vehicle Speed ControlCrash
MARCH 2,2010 WHILE STOPPED AT A LIGHT AT THE INTERSECTION OF JOPPA ROAD AND LOCH RAVEN BLVD. MY 2007 TOYOTA MATRIX ACCELERATED, WHILE MY FOOT WAS ON THE BRAKE INTO THE TRUCK IN FRONT OF ME...ALSO STOPPED AT THE RED LIGHT. YOU COULD SMELL BRAKES BURNING, POLICE WERE CALLED BUT ONLY DID A COLLISION REPORT SINCE MY FRONT END WAS …
Read full complaint
MARCH 2,2010 WHILE STOPPED AT A LIGHT AT THE INTERSECTION OF JOPPA ROAD AND LOCH RAVEN BLVD. MY 2007 TOYOTA MATRIX ACCELERATED, WHILE MY FOOT WAS ON THE BRAKE INTO THE TRUCK IN FRONT OF ME...ALSO STOPPED AT THE RED LIGHT. YOU COULD SMELL BRAKES BURNING, POLICE WERE CALLED BUT ONLY DID A COLLISION REPORT SINCE MY FRONT END WAS DAMAGED AND THE TRUCK WAS OK. NO PERSONAL INJURIES. THIS WAS THE FIRST TIME I HAD ANYTHING LIKE THIS HAPPEN WITH MY CAR. I WAS TERRIFIED AT THE TIME. MY CAR WAS TOWED TO THE TOYOTA COLLISION CENTER. CALLED TOYOTA CUSTOMER SERVICE, TOLD IT WOULD TAKE 30 DAYS BEFORE AN INSPECTOR WOULD LOOK AT THE CAR AND THE DAMAGE COULD NOT BE REPAIRED UNTIL AFTER SEEN BY THE INSPECTOR. ON MARCH 31ST THE INSPECTOR LOOKED AT MY CAR ( AFTER IT HAD BEEN DRIVEN WITHOUT MY KNOWLEDGE TO A TOYOTA DEALER) I WAS TOLD IT WOULD TAKE ANOTHER 30 DAYS FOR HIS RESULTS. I AM WAITING FOR TOYOTAS DECISION. *TR
NHTSA ODI #10324489
46,000 miles · Apr 8, 2010
Structure
I WORK OUT OF A 2007 TOYOTA MATRIX. THE HATCHBACK LID IS USED QUITE OFTEN. THE LID HAS BEEN GOING UP SLOWER AND LESS HIGH OVER THE PAST FEW MONTHS. THIS WEEK I OPENED THE LID AND THE GAS STRUTS FAILED. I COULD HAVE HAD MY HEAD TAKEN OFF IF I WAS LEANING INSIDE THE VEHICLE. IS IT NORMAL FOR THE STRUTS TO FAIL SO QUICKLY? SH…
Read full complaint
I WORK OUT OF A 2007 TOYOTA MATRIX. THE HATCHBACK LID IS USED QUITE OFTEN. THE LID HAS BEEN GOING UP SLOWER AND LESS HIGH OVER THE PAST FEW MONTHS. THIS WEEK I OPENED THE LID AND THE GAS STRUTS FAILED. I COULD HAVE HAD MY HEAD TAKEN OFF IF I WAS LEANING INSIDE THE VEHICLE. IS IT NORMAL FOR THE STRUTS TO FAIL SO QUICKLY? SHOULDN'T THERE BE A SAFETY TO KEEP IT FROM FALLING ON SOMEONE? MY DEALER SAID HE NEVER HAD THIS COMPLAINT BEFORE BUT I HAVE A 2006 TOYOTA SIENNA THAT HAD A RECALL OF IT'S POWER GAS STRUTS DUE TO PREMATURE FAILURE. *TR
NHTSA ODI #10324423
Mileage unknown · Apr 7, 2010
Electrical SystemExterior Lighting
FAX SUBMITTING REPORT OF HAZARD FOR A 2007 TOYOTA MATRIX HAS PROBLEMS WITH THE DAY TIME RUNNING HEADLIGHTS IN DRIVE MODE CAN NOT SWITCH LIGHTS OFF UNTIL CAR IS IN PARK MODE WITH THE ENGINE OFF, WANT LIGHTS DISABLED. *TGW THE CONSUMER STATED THE FIRST PROBLEM HE ENCOUNTERED WAS WHEN HE PARKED FACING A WHITE WALL GARAGE IN THE D…
Read full complaint
FAX SUBMITTING REPORT OF HAZARD FOR A 2007 TOYOTA MATRIX HAS PROBLEMS WITH THE DAY TIME RUNNING HEADLIGHTS IN DRIVE MODE CAN NOT SWITCH LIGHTS OFF UNTIL CAR IS IN PARK MODE WITH THE ENGINE OFF, WANT LIGHTS DISABLED. *TGW THE CONSUMER STATED THE FIRST PROBLEM HE ENCOUNTERED WAS WHEN HE PARKED FACING A WHITE WALL GARAGE IN THE DAY LIGHT. WHEN LEAVING AFTER DARK, HE BACKED OUT, AND THE GLARE FROM REFLECTED LIGHT FROM THE WHITE WALL, WAS SO BRIGHT IN THE VEHICLE HE WAS UNABLE TO SEE ANYTHING THROUGH THE REAR WINDOW. HE FINALLY RESOLVED THE PROBLEM BY COVERING THE WINDSHIELD WITH A SUNSHADE. THE CONSUMER STATED THE DRIVER SHOULD BE IN CONTROL OF EVERY FUNCTION IN THE VEHICLE, NOT THE MANUFACTURER. THE CONSUMER ALSO STATED THE ALTERNATOR FAILED.*JB
NHTSA ODI #10324271
Mileage unknown · Mar 23, 2010
Parking BrakeCrash
1. MY CAR IS 2007 TOYOTA MATRIX, BEFORE MY FIRST ACCIDENT I TOOK MY CAR TWICE TO BE INSPECTED BY THE DEALER SHOP AT FITSZGERALD BECAUSE I HAD TWO BRAKE FAILURES WHILE RIDING TO MY HOUSE AND BOTH TIMES THEY BLAMED ON THE FLOOR MATS, AND THE SECOND THEY GAVE ME A REPORT SAYING THAT THEY WERE UNABLE TO FIND A FAILURE ON THE BRAKES …
Read full complaint
1. MY CAR IS 2007 TOYOTA MATRIX, BEFORE MY FIRST ACCIDENT I TOOK MY CAR TWICE TO BE INSPECTED BY THE DEALER SHOP AT FITSZGERALD BECAUSE I HAD TWO BRAKE FAILURES WHILE RIDING TO MY HOUSE AND BOTH TIMES THEY BLAMED ON THE FLOOR MATS, AND THE SECOND THEY GAVE ME A REPORT SAYING THAT THEY WERE UNABLE TO FIND A FAILURE ON THE BRAKES AFTER INSPECTING IT FOR 96MILE DRIVE, THEY FOUND NOTHING AND PUT ON THE REPORT THAT THE VEHICLE HAD NO PROBLEMS. I WAS DRIVING ON THE HIGHWAY DURING A HIGH TRAFFIC, THE VEHICLES IN FRONT OF ME SLOWED DOWN, I STOOPED THEN WHEN THE VEHICLES IN FRONT STARTED TO MOVE I LET GO OF THE BREAKS AND SUDDENLY THE CAR WENT OUT OF CONTROL AND HIT THE CAR TWICE WHILE I WAS PRESSING THE BREAKS. 2 THIS HAPPENS NOT OFTEN, THIS HAPPENS WHEN I PUT THE CAR ON PARK OR I SLOW DOWN, USUALLY WHEN I APPLY THE BREAKS. I AM AFRAID BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH IT OR THAT THEY REFUSE TO HELP ME. FOR THIS EVEN MY PREMIUM CAR INSURANCE WENT 200% 3 NOTHING CAN BE DONE BECAUSE THEY DON'T KNOW WHAT'S WRONG, I AM AT A LOSS BECAUSE IS DIFFICULT FOR ME TO FIND ANY HELP.
NHTSA ODI #10321638
37,000 miles · Mar 22, 2010
Power Train
2007 TOYOTA MATRIX HAD SUDDEN ACCELERATION FAILURE. THE COMPUTER WAS REPLACED. *DT
NHTSA ODI #10321345
18,045 miles · Mar 18, 2010
Vehicle Speed Control
I WAS DRIVING OUT OF A PARKING GARAGE WHEN THE FORWARD PROGRESS OF THE VEHICLE COMPLETELY STOPPED, ALTHOUGH THE ENGINE WAS STILL RUNNING. DEPRESSING THE GAS PEDAL WAS DIFFICULT AND IT WOULD NOT PROPEL THE CAR FORWARD. THE CAR WAS TOWED TO BILL KIDD'S TOYOTA IN COCKEYSVILLE, MD. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE…
Read full complaint
I WAS DRIVING OUT OF A PARKING GARAGE WHEN THE FORWARD PROGRESS OF THE VEHICLE COMPLETELY STOPPED, ALTHOUGH THE ENGINE WAS STILL RUNNING. DEPRESSING THE GAS PEDAL WAS DIFFICULT AND IT WOULD NOT PROPEL THE CAR FORWARD. THE CAR WAS TOWED TO BILL KIDD'S TOYOTA IN COCKEYSVILLE, MD. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE ENGINE AND THAT IT WAS A COMPUTER CHIP THAT HAD BEEN INSTALLED IN MANY OF THE MATRIX MODELS BY GENERAL MOTORS IN CALIFORNIA THAT SEEMED TO BE CAUSING THIS PROBLEM. THE CHIP WAS REPLACED WITH A TOYOTA ONE. I AM SUBMITTING THIS COMPLAINT, NOT BECAUSE IT CAUSED ME ANYTHING MORE THAN AGGRAVATION, SINCE I WAS MOVING AT UNDER 10 MPH WHEN THE ISSUE AROSE, BUT BECAUSE JUST BEFORE THIS MALFUNCTION, I WAS ON A FOUR-LANE HIGHWAY WHICH COULD HAVE RESULTED IN AN ACCIDENT SINCE THE AUTO WOULD HAVE ESSENTIALLY DROPPED FROM 55 MPH TO 0 MPH VERY QUICKLY. I HAVE JUST READ THAT THIS ISSUE IS NOW ONE OF MANY OF THIS KIND THAT ARE BEING REPORTED, SO I WANTED TO ADD MINE TO THE NUMBER OF INCIDENTS SO THAT PROPER ATTENTION CAN BE GIVEN TO WHAT SEEMS SHOULD BE A RECALL ITEM. *TR
NHTSA ODI #10320685
27,698 miles · Mar 11, 2010
Service Brakes, Hydraulic
I WAS STOPPED AT A RED LIGHT, ON A FLAT STREET IN THE MIDDLE OF JANUARY. THE VEHICLE (2007 TOYOTA MATRIX) WAS COMPLETELY AT REST. "ALL OF A SUDDEN" THE CAR STARTED INCHING FORWARD. MY FOOT WAS FIRMLY ON THE BRAKE PEDAL. THE ENGINE DID NOT REV. IT STARTED GAINING SPEED. THE LIGHT CHANGED AND WE WENT THROUGH THE LIGHT WITHO…
Read full complaint
I WAS STOPPED AT A RED LIGHT, ON A FLAT STREET IN THE MIDDLE OF JANUARY. THE VEHICLE (2007 TOYOTA MATRIX) WAS COMPLETELY AT REST. "ALL OF A SUDDEN" THE CAR STARTED INCHING FORWARD. MY FOOT WAS FIRMLY ON THE BRAKE PEDAL. THE ENGINE DID NOT REV. IT STARTED GAINING SPEED. THE LIGHT CHANGED AND WE WENT THROUGH THE LIGHT WITHOUT ANY PROBLEMS WITH THE ACCELERATION, BRAKE OR STEERING. I SAID TO MY FRIEND, "THAT WAS WEIRD." I THOUGHT IT WAS A FLUX BUT THEN WHEN I STARTED READING ABOUT ALL OF THE PROBLEMS WITH TOYOTA I BECAME CONCERNED. I CALLED OUR LOCAL DEALER AND HE SAID THAT 2007 MATRIX WERE NOT PART OF THE RECALL. HE OFFERED TO DRIVE THE CAR AROUND TO SEE IF THERE WERE ANY PROBLEMS. I HAVE NOT HAD ANY FURTHER PROBLEMS AND DID NOT TAKE IT IN FOR HIM TO DRIVE AROUND. (I HAD THEM DO A REGULAR MAINTENANCE CHECK WHEN I FIRST BOUGHT THE CAR AND THEY DID FAR MORE "MAINTENANCE" THAN WAS RECOMMENDED IN THE MANUAL AND I THINK TOOK ADVANTAGE OF MY IGNORANCE ABOUT CAR MAINTENANCE. IT MADE ME SUSPICIOUS SO I DON'T REALLY TRUST THE DEALER. ) *TR
NHTSA ODI #10319073
34,000 miles · Mar 10, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE CONTACT WAS AT A STOP SIGN WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE COULD NOT BE REPRODUCED. THREE WEEKS AFTER THE FIRST INCIDENT, AT A TRAFFIC LIGHT THE VEHICLE SUDDENLY ACCELERATED WIT…
Read full complaint
TL*THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE CONTACT WAS AT A STOP SIGN WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE COULD NOT BE REPRODUCED. THREE WEEKS AFTER THE FIRST INCIDENT, AT A TRAFFIC LIGHT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 34,000.
NHTSA ODI #10318482
53,000 miles · Mar 9, 2010
Electrical System
SUDDEN LOSE OF POWER AFFECTING STEERING AND BRAKING. WHEN TAKEN TO THE DEALER I READ THE TOYOTA SERVICE BULLETIN ISSUED IN SEP 2007 THAT SPECIFICALLY STATED THAT WARRANTY REPAIR ONLY IN THE EVENT A CUSTOMER COMPLAINS. TOYOTA HAS LEFT MANY DRIVERS OF COROLLAS AND MATRIX WITH DEFECTIVE COMPUTER WHICH CAUSES LOSE OF POWER WHICH INC…
Read full complaint
SUDDEN LOSE OF POWER AFFECTING STEERING AND BRAKING. WHEN TAKEN TO THE DEALER I READ THE TOYOTA SERVICE BULLETIN ISSUED IN SEP 2007 THAT SPECIFICALLY STATED THAT WARRANTY REPAIR ONLY IN THE EVENT A CUSTOMER COMPLAINS. TOYOTA HAS LEFT MANY DRIVERS OF COROLLAS AND MATRIX WITH DEFECTIVE COMPUTER WHICH CAUSES LOSE OF POWER WHICH INCLUDES LOSS OF POWER STEERING AND BRAKING AT HIGH SPEEDS. THIS IS DANGEROUS ESPECIALLY ON A TURN OR WITH AN ELDERLY DRIVER. THIS SHOULD HAVE BEEN A RECALL AND PROACTIVELY REPAIRED. *TR
NHTSA ODI #10318288