NHTSA owner reports · September 18, 2026 snapshot.
Tires complaints
27 reportsClear category filter25,000 miles · Aug 5, 2008
SuspensionTires
AFTER OWNING MY NEW CAR FOR ABOUT A YEAR (AROUND 25,000 MILES), I WAS INFORMED THAT MY TIRES WERE CUPPING AND ALL NEEDED REPLACED. THIS ISSUE WAS BLAMED ON ALIGNMENT ISSUES. I HAD THE ALIGNMENT FIXED AND TIRES REPLACED. I HAD READ DISCUSSION BOARDS OF OTHER MATRIX OWNERS, MANY OF WHOM HAD SIMILAR TIRE/ALIGNMENT COMPLAINTS. A…
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AFTER OWNING MY NEW CAR FOR ABOUT A YEAR (AROUND 25,000 MILES), I WAS INFORMED THAT MY TIRES WERE CUPPING AND ALL NEEDED REPLACED. THIS ISSUE WAS BLAMED ON ALIGNMENT ISSUES. I HAD THE ALIGNMENT FIXED AND TIRES REPLACED. I HAD READ DISCUSSION BOARDS OF OTHER MATRIX OWNERS, MANY OF WHOM HAD SIMILAR TIRE/ALIGNMENT COMPLAINTS. A WORKER AT THE CAR DEALERSHIP SUGGESTED THIS HAS BEEN A COMMON ISSUE WITH THE MATRIX. I COMPLAINED TO TOYOTA, WHO BLAMED BOTH MY DRIVING AND DRIVING CONDITIONS (I DON'T DRIVE RECKLESSLY--TYPICALLY ALL MY DRIVING IS HIGHWAY), AS WELL AS THE TIRE MANUFACTURER (BUT MY WARRANTY HAD ALREADY RUN-OUT). I'VE BEEN GETTING MY TIRES ROTATED ON A REGULAR BASIS, BUT ABOUT A YEAR AFTER THE AFOREMENTIONED REPAIRS (MAY 2008), THE TECH ROTATING MY TIRES NOTED ONE OF MY TIRES WAS CUPPING AND TO HAVE MY REAR ALIGNMENT CHECKED. AGAIN, MY ALIGNMENT WAS OFF AND THE CAR HAD TO BE RE-ALIGNED. NOW, TWO MONTHS LATER, I AM AGAIN HAVING POSSIBLE ALIGNMENT ISSUES (WILL BE CHECKED THIS WEEK). I THINK THE TOYOTA MATRIX HAS A SERIOUS DESIGN FLAW CONSIDERING SO MANY PEOPLE HAVE BEEN HAVING ALIGNMENT/TIRE ISSUES WITH THEIR CARS. *TR
NHTSA ODI #10237090
Mileage unknown · Jul 2, 2008
Tires
I OWN A 2006 TOYOTA MATRIX XR. DURING ROUTINE MAINTENANCE AT THE DEALER THE CAR HAD ABOUT 7500 MILES. I WAS TOLD THAT THERE WAS UNUSUAL TIRE WEAR, CUPPING, ON THE TIRES AND THEY SHOULD PROBABLY BE REPLACED AT MY NEXT MAINTENANCE. THESE TIRES WERE RATED FOR APPROXIMATELY 30,000 MILES. THE MANAGER AT THE TOYOTA REPAIR SHOP SAI…
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I OWN A 2006 TOYOTA MATRIX XR. DURING ROUTINE MAINTENANCE AT THE DEALER THE CAR HAD ABOUT 7500 MILES. I WAS TOLD THAT THERE WAS UNUSUAL TIRE WEAR, CUPPING, ON THE TIRES AND THEY SHOULD PROBABLY BE REPLACED AT MY NEXT MAINTENANCE. THESE TIRES WERE RATED FOR APPROXIMATELY 30,000 MILES. THE MANAGER AT THE TOYOTA REPAIR SHOP SAID THIS WAS SOMETHING HE HAD NOTICED WITH MATRIX TIRES. BECAUSE I HAD DONE ALL OF THE CORRECT MAINTENANCE CHECKS INCLUDING TIRE ROTATION THE REPAIR SHOP SAID IT WAS NOTHING THAT I HAD DONE. AT THE NEXT SCHEDULED MAINTENANCE I HAD THE TIRES REPLACED WITH A DIFFERENT BRAND OF TIRES (JUST IN CASE IT WAS A TIRE PROBLEM). TOYOTA AGREED TO PAY FOR 1/2 OF THE TIRE COST BECAUSE MANY MATRIX OWNERS WERE HAVING THE SAME PROBLEM. I WAS RESPONSIBLE FOR THE COST OF INSTALLATION AND BALANCING BUT WHEN I COMPLAINED ABOUT THESE FEES WAS GIVEN A DISCOUNT. IT WAS SUGGESTED THAT I FILE A REPORT WITH TOYOTA ABOUT THE PROBLEM WITH THE TIRES. WHEN I CALLED TO REPORT IT THEY SAID THEY HAD NOTHING ON FILE ABOUT PROBLEMS WITH THE MATRIX AND UNUSUAL TIRE WEAR. THEY STATED IT WAS PROBABLY A PROBLEM WITH THE ACTUAL TIRES AND THAT I SHOULD CONTACT THE TIRE DEALER. I FILED A COMPLAINT WITH TOYOTA STATING WHAT WAS TOLD TO ME BY THE MAINTENANCE SHOP BUT WAS TOLD THAT THE REPAIR SHOPS ARE INDEPENDENT AND HAVE NOTHING TO DO WITH TOYOTA. AFTER APPROXIMATELY 6,000 MILES ON MY NEW TIRES, UNEVEN WEAR IS APPARENT AND THERE IS A LOUD NOISE CREATED BY THE TIRES WHEN I REACH SPEEDS OF ABOUT 35 MPH OR ABOVE. *TR
NHTSA ODI #10233004
5,000 miles · Jul 2, 2008
SuspensionTires
I OWN A 2006 TOYOTA MATRIX MY TIRES ARE WEARING IMPROPER. THE TIRES ARE CUPPING, AT 3,000 TO 5,000 MILES. AFTER RESEARCHING I FOUND THAT EVERY MATRIX, PONTIAC VIB AND COROLLA OWNER IS HAVING THE SAME PROBLEM AND IT IS A MANUFACTURER DEFECT. ALL OWNERS ARE HAVING THIS PROBLEM. A SOLUTION FOR THIS PROBLEM HAS BEEN FOUND BUT THE T…
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I OWN A 2006 TOYOTA MATRIX MY TIRES ARE WEARING IMPROPER. THE TIRES ARE CUPPING, AT 3,000 TO 5,000 MILES. AFTER RESEARCHING I FOUND THAT EVERY MATRIX, PONTIAC VIB AND COROLLA OWNER IS HAVING THE SAME PROBLEM AND IT IS A MANUFACTURER DEFECT. ALL OWNERS ARE HAVING THIS PROBLEM. A SOLUTION FOR THIS PROBLEM HAS BEEN FOUND BUT THE TOYOTA DOES NOT WANT TO CORRECT THE PROBLEM. *TR
NHTSA ODI #10232992
16,000 miles · Apr 21, 2008
Tires
ABNORMAL TIRE WARE ON TOYOTA MATRIX 2007 XR AWD AROUND 16,000 MI. BAD CUPPING AND NOISE CONTINENTAL TIRES. *TR
NHTSA ODI #10225230
16,400 miles · Apr 7, 2008
TiresWheels
CAR WEARS THE INSIDE TREAD OF THE TIRE PREMATURELY (10% LEFT AFTER ONLY 16,000 MILES), REVEALED DURING THE SAFETY INSPECTION. THE WHEEL ALIGNMENT IS WITHIN THE MANUFACTURER'S SPECIFICATION AND THE TIRES WERE ROTATED EVERY 3,000-5,000 MILES. *TR
NHTSA ODI #10223645
17,000 miles · Jan 4, 2008
Tires
2006 TOYOTA MATRIX, CURRENTLY HAS 21000 MILES ON IT. ALL 4 TIRES ARE BALD ON THE INSIDE TREAD, OUTSIDE STILL HAS 75% LEFT. I ROTATE THESE TIRES EVERY 4000 MILES AND THE ALIGNMENT IS WITHIN SPECS. THE NOISE STARTED AT ABOUT 17,000 MILES & KEEPS GETTING LOUDER. NOW I AM FACED TO BUY NEW TIRES ON A CAR THAT IS NOT THAT OLD. *CN
NHTSA ODI #10213735
18,001 miles · Nov 14, 2007
SuspensionTires
VEHICLE WAS TAKEN TO DEALER FOR SERVICE TO INVESTIGATE A LOUD VIBRATION NOISE COMING FROM THE TIRES AS LONG AS VEHICLE WAS ROLLING. THE CAR HAS ABOUT 18,000 MILES ON IT. ALL FOUR TIRES WERE SEVERELY CUPPED. THE DEALER CONTACTED THE FACTORY REFERENCE THE TIRES AND THE FACTORY RECOMMENDED THE TIRES BE REPLACED. ALL FOUR TIRES W…
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VEHICLE WAS TAKEN TO DEALER FOR SERVICE TO INVESTIGATE A LOUD VIBRATION NOISE COMING FROM THE TIRES AS LONG AS VEHICLE WAS ROLLING. THE CAR HAS ABOUT 18,000 MILES ON IT. ALL FOUR TIRES WERE SEVERELY CUPPED. THE DEALER CONTACTED THE FACTORY REFERENCE THE TIRES AND THE FACTORY RECOMMENDED THE TIRES BE REPLACED. ALL FOUR TIRES WERE REPLACED AND WERE ALIGNED TO SPEC. UPON LEAVING THE DEALER SERVICE CENTER A NEW TIRE NOISE WAS NOTICED. IT WAS NOT THE SAME VIBRATION NOISE BUT A LOUD ROAR AS LONG AS THE TIRES WERE ROLLING. *TR
NHTSA ODI #10208925
8,000 miles · Nov 2, 2007
Tires
2006 TOYOTA MATRIX WITH ALLOY WHEELS AND CONTINENTAL TIRES : AT 5,000 MI ROTATION THE STEERING WHEEL WOULD MOVE BACK AND FORTH A BIT, SHIMMY. AT 10,000 MI ROTATION SHIMMY WAS WORSE AND NOISE WAS NOTICED. AT 14,000 MI DEALER SERVICE SAID THAT NOISE WAS DUE TO SEVERE CUPPING AND ALL TIRES NEEDED REPLACED BUT THAT CONTINENTAL HAD …
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2006 TOYOTA MATRIX WITH ALLOY WHEELS AND CONTINENTAL TIRES : AT 5,000 MI ROTATION THE STEERING WHEEL WOULD MOVE BACK AND FORTH A BIT, SHIMMY. AT 10,000 MI ROTATION SHIMMY WAS WORSE AND NOISE WAS NOTICED. AT 14,000 MI DEALER SERVICE SAID THAT NOISE WAS DUE TO SEVERE CUPPING AND ALL TIRES NEEDED REPLACED BUT THAT CONTINENTAL HAD NO WARRANTY (EVEN THOUGH CAR CAME WITH A CONTINENTAL WARRANTY PAPER). REPLACED TIRES WITH YOKOHAMA AT DEALER. *TR
NHTSA ODI #10207714
15,000 miles · Oct 4, 2007
Tires
SEVERE TIRE CUPPING AT 24,000 MILES ON TOYOTA MATRIX 2006 XR AWD. ALL 4 TIRES NEEDED REPLACING - TIRE INFLATION LIGHT WAS ON AND WOULD NOT RESET. NOTICED PROBLEM AT ABOUT 15,000 MILES. *TR *UPDATED 12/12/07 *BF THE CONSUMER STATED BROUGHT IN INFORMATION ABOUT OTHER CUSTOMER'S WITH THE SAME DEFECT. UPDATED 12/12/07 *TR
NHTSA ODI #10205054
Mileage unknown · Sep 1, 2007
Tires
I OWN A 2006 TOYOTA AWD MATRIX WITH 25,000 MILES. I BROUGHT THE CAR IN FOR SERVICE AND ASKED THEM TO CHECK A VIBRATION I FELT WHEN DRIVING THE CAR. THEY TOLD ME THE TIRES (ALL 4) ARE CUPPING AND NEED TO BE REPLACED. THE TIRES HAD BEEN ROTATED TWICE ( AT 8,000 AND 21,000 MILES). I SEARCHED THE INTERNET TO SEE IF ANYONE ELSE HAD …
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I OWN A 2006 TOYOTA AWD MATRIX WITH 25,000 MILES. I BROUGHT THE CAR IN FOR SERVICE AND ASKED THEM TO CHECK A VIBRATION I FELT WHEN DRIVING THE CAR. THEY TOLD ME THE TIRES (ALL 4) ARE CUPPING AND NEED TO BE REPLACED. THE TIRES HAD BEEN ROTATED TWICE ( AT 8,000 AND 21,000 MILES). I SEARCHED THE INTERNET TO SEE IF ANYONE ELSE HAD PROBLEMS AND FOUND THE PROBLEM WITH CUPPING AND PREMATURE TIRE WEAR WAS COMMON. THE POSTINGS REFER TO A MANUFACTURE PROBLEM. IRONICALLY TOYOTA DISCONTINUED AWD IN 2007 AND OWNERS OF THE NEWER MODELS REPORTED NO TIRE WEAR PROBLEMS. *JB
NHTSA ODI #10201638
Official recalls
3Aug 26, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.
Consequence & remedy
Consequence: THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE PRODUCTION NUMBER OF THE ECM AND REPLACE THE ECM IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. TOYOTA WILL MAIL AN INTERIM OWNER NOTIFICATION THE MIDDLE OF SEPTEMBER 2010 TO ADVISE OWNERS OF THIS DEFECT AND RECALL. THIS INTERIM NOTIFICATION WILL INFORM OWNERS THAT THEY WILL RECEIVE A FUTURE NOTIFICATION WHEN PARTS BECOME AVAILABLE TO HAVE THE FREE REMEDY PERFORMED ON THEIR VEHICLE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗