NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
213 reports90,000 miles · Jul 21, 2014
Air BagsElectrical System
AIR BAG (SRS) STARTED GOING ON AND OFF INTERMITTENTLY, THEN CLOCK WENT ON AND OFF INTERMITTENTLY. NOW CLOCK RARELY COMES ON. THE IGNITION MUST BE TURNED ON AND OFF SEVERAL TIMES TO GET THE AIR BAG LIGHT TO GO OFF. THE VEHICLE WAS TAKEN TO A TOYOTA CARMAX DEALER IN LAUREL, MD. THE REP SAID THERE WAS PROBABLY SOMETHING UNDER T…
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AIR BAG (SRS) STARTED GOING ON AND OFF INTERMITTENTLY, THEN CLOCK WENT ON AND OFF INTERMITTENTLY. NOW CLOCK RARELY COMES ON. THE IGNITION MUST BE TURNED ON AND OFF SEVERAL TIMES TO GET THE AIR BAG LIGHT TO GO OFF. THE VEHICLE WAS TAKEN TO A TOYOTA CARMAX DEALER IN LAUREL, MD. THE REP SAID THERE WAS PROBABLY SOMETHING UNDER THE SEAT, AND FOUND AN EMPTY WATER BOTTLE. WHEN THE CAR WAS TURNED ON, THE LIGHT WAS GONE, AND HE PRONOUNCED THE CAR FIXED. TWO DAYS LATER IT CAME ON AGAIN AND HAS CONTINUED TO COME ON AND OFF RANDOMLY. THE ITEM UNDER THE SEAT STORY IS BOGUS AND ONLY WORKS BECAUSE THE IGNITION IS TURNED ON AND OFF, NOT BECAUSE ITEMS ARE UNDER THE SEAT. THIS IS AN OBVIOUS SAFETY ISSUE THAT NEEDS TO BE FIXED BY TOYOTA. I AM NOW READING MANY MANY OTHER PEOPLE HAVE THE SAME PROBLEM AND TOYOTA WILL NOT RECOGNIZE THE ISSUE.
NHTSA ODI #10617524
Mileage unknown · Jul 11, 2014
Air BagsElectrical System
DRIVER-SIDE AIR BAG WARNING INDICATOR IS INTERMITTENT SOMETIMES ON , SOMETIMES OFF. THIS SEEMED TO START AFTER THE 3-YR WARRANTY EXPIRED. BACK THEN, I MENTIONED IT TO A DEALER WHILE IN FOR A SEPARATE RECALL REPAIR AND THE DEALER SUGGESTED MAYBE I HAD STUFF UNDER OR ON THE PASSENGER SIDE CHAIR WHICH COULD TRIGGER THE INDICATOR. …
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DRIVER-SIDE AIR BAG WARNING INDICATOR IS INTERMITTENT SOMETIMES ON , SOMETIMES OFF. THIS SEEMED TO START AFTER THE 3-YR WARRANTY EXPIRED. BACK THEN, I MENTIONED IT TO A DEALER WHILE IN FOR A SEPARATE RECALL REPAIR AND THE DEALER SUGGESTED MAYBE I HAD STUFF UNDER OR ON THE PASSENGER SIDE CHAIR WHICH COULD TRIGGER THE INDICATOR. I NEVER PAID FOR THEM TO CHECK THE CAR. INDICATOR GOES ON/OFF REGARDLESS OF PASSENGER/OBJECTS ON THE SEAT. BOTH FRONT SEATS DO NOT HAVE STUFF BENEATH THEM. MORE RECENTLY, CLOCK ILLUMINATION FADES IN AND OUT, MOSTLY OUT. THIS SEEMED TO START NO MORE THAN 3 YRS AGO. CAR HAS STILL HAS ORIGINAL AIRBAGS AND CLOCK. I'M AFRAID THAT MY AIR BAGS WON'T DEPLOY DURING AN ACCIDENT. I'M ANGRY THAT MY CAR WASN'T INCLUDED IN THE RECENT RECALLS. *TR
NHTSA ODI #10609942
85,000 miles · May 26, 2014
Air BagsElectrical SystemEngine
THE MATRIX BEGAN HAVING VARIOUS ELECTRICAL PROBLEMS, INCLUDING ENGINE WARNING LIGHTS TURNING OFF AND ON, AIRBAG WARNINGS, CLOCK AND HEADLIGHTS/BRAKELIGHTS TURNING OFF AND ON. WE HAVE BROUGHT IT IN TO SEVERAL MECHANICS FOR CHECKS AND VARIOUS REPAIRS, TO NO AVAIL. MOST RECENTLY, A DEALER SHOP DIAGNOSED THAT THE ECM IS LIKELY FAIL…
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THE MATRIX BEGAN HAVING VARIOUS ELECTRICAL PROBLEMS, INCLUDING ENGINE WARNING LIGHTS TURNING OFF AND ON, AIRBAG WARNINGS, CLOCK AND HEADLIGHTS/BRAKELIGHTS TURNING OFF AND ON. WE HAVE BROUGHT IT IN TO SEVERAL MECHANICS FOR CHECKS AND VARIOUS REPAIRS, TO NO AVAIL. MOST RECENTLY, A DEALER SHOP DIAGNOSED THAT THE ECM IS LIKELY FAILING, AND IN LOOKING AT THE RECORDS FROM ANOTHER DEALER SHOP NOTICED THAT THE ECM WAS ON BACK ORDER IN 2011 TO INSTALL A NEW ONE AFTER A RECALL, BUT THAT A NEW ONE WAS NEVER INSTALLED. HOWEVER, MY SERVICE RECORDS SHOW THAT THE FIRST DEALER SHOP TOLD ME (FRAUDULENTLY?) THAT IT WAS IN FACT INSTALLED. THE CAR MAY NOT BE SAFE TO DRIVE, BUT I HAVE NOT BEEN SUCCESSFUL TO THIS POINT IN GETTING IT REPAIRED. THE SECOND SHOP INFORMED ME THAT THE FIRST DEALER SHOP IS RESPONSIBLE. *TR
NHTSA ODI #10594046
37,000 miles · May 26, 2014
Air Bags
MY VEHICLE IS A 2005 TOYOTA MATRIX XR. IT HAS NEVER BEEN INVOLVED IN A COLLISION OR IMPACT IN ANY WAY. AT APPROX. 37000 MILES, THE SRS WARNING LIGHT ACTIVATE AND WAS DIAGNOSED AS A FAULTY SPIRAL CABLE/CLOCKSPRING. THE SPIRAL CABLE WAS REPLACED WHICH DID ELIMINATE THE SRS WARNING LIGHT. I NOW HAVE 60500 MILES ON THIS VEHICLE …
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MY VEHICLE IS A 2005 TOYOTA MATRIX XR. IT HAS NEVER BEEN INVOLVED IN A COLLISION OR IMPACT IN ANY WAY. AT APPROX. 37000 MILES, THE SRS WARNING LIGHT ACTIVATE AND WAS DIAGNOSED AS A FAULTY SPIRAL CABLE/CLOCKSPRING. THE SPIRAL CABLE WAS REPLACED WHICH DID ELIMINATE THE SRS WARNING LIGHT. I NOW HAVE 60500 MILES ON THIS VEHICLE AND AGAIN THE SRS LIGHT HAS ACTIVATED, AND HAS AGAIN BEEN DIAGNOSED WITH A FAULTY SPIRAL CABLE, THE REPAIR COST HAS NOW BEEN ESTIMATED BY MY LOCAL TOYOTA DEALER AS $440.71, AND THEY HAVE CONFIRMED THAT THE SRS SYSTEM WILL NOT FUNCTION UNTIL THE REPAIR IS MADE. I NOW HAVE MY 2 SONS, NEW DRIVERS, THAT USE THIS CAR. I FEAR THAT EVEN IF I GET THIS PROBLEM FIXED, AGAIN, THAT IT WILL AGAIN FAIL AT SOME POINT WHILE IN USE AND PUT THEM AT RISK. I HAVE OWNED MANY VEHICLES THAT HAVE HAD SRS SYSTEMS, BUT THIS IS THE ONLY TIME I'VE EVER HAD A PROBLEM, LET ALONE A REPEAT PROBLEM, WITH A SPECIFIC COMPONENT. IN MY RESEARCH, IT SOUNDS LIKE MANY OTHER TOYOTA MATRIX AND OTHER TOYOTA MODELS IN THE SAME YEARS OF PRODUCTION ARE EXPERIENCING SPIRAL CABLE/CLOCKSPRING PROBLEMS. THIS PROBLEM CAN EFFECT THE SURVIVABILITY OF THE OCCUPANTS AND TRULY CONCERNS ME. THANKS SO MUCH FOR CONSIDERING MY CONCERNS. *TR
NHTSA ODI #10594007
89,000 miles · May 19, 2014
Electrical System
CLOCK HAS BEEN FADING IN & OUT MOSTLY OUT SINCE PURCHASED. *JS
NHTSA ODI #10592374
61,993 miles · Apr 29, 2014
Air BagsElectrical System
THE AIR BAG WARNING LIGHT REMAINS ON WHILE THE CAR IS ON. I WAS TOLD THE AIR BAG WOULD NOT FUNCTION PROPERLY WHILE THE WARNING LIGHT IS ON. THE TOYOTA DEALER SAID THE AIR BAG WIRING IS SHORTING IN THE CLOCK MECHANISM AND CLOCK PARTS NEED TO BE REPLACED FOR THE AIR BAG TO WORK. WHY DO I NEED TO FIX THE CLOCK FOR THIS AIR BAG TO …
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THE AIR BAG WARNING LIGHT REMAINS ON WHILE THE CAR IS ON. I WAS TOLD THE AIR BAG WOULD NOT FUNCTION PROPERLY WHILE THE WARNING LIGHT IS ON. THE TOYOTA DEALER SAID THE AIR BAG WIRING IS SHORTING IN THE CLOCK MECHANISM AND CLOCK PARTS NEED TO BE REPLACED FOR THE AIR BAG TO WORK. WHY DO I NEED TO FIX THE CLOCK FOR THIS AIR BAG TO WORK? *JS
NHTSA ODI #10585483
Mileage unknown · Apr 9, 2014
Air Bags
TODAY TOYOTA ANNOUNCED A RECALL FOR VARIOUS MODELS DUE TO WEARING OF A SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL THAT CONNECTS TO THE DRIVER'S AIRBAG MODULE. FOR THE MATRIX, THE YEARS ARE LIMITED TO 2009-10. I HAVE A 2005 MATRIX, AND A COUPLE OF YEARS AGO I HAD TO SPEND HUNDREDS OF DOLLARS TO REPLACE THE SPIRAL CABLE ASSEMBLY …
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TODAY TOYOTA ANNOUNCED A RECALL FOR VARIOUS MODELS DUE TO WEARING OF A SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL THAT CONNECTS TO THE DRIVER'S AIRBAG MODULE. FOR THE MATRIX, THE YEARS ARE LIMITED TO 2009-10. I HAVE A 2005 MATRIX, AND A COUPLE OF YEARS AGO I HAD TO SPEND HUNDREDS OF DOLLARS TO REPLACE THE SPIRAL CABLE ASSEMBLY DUE TO WEARING, SO MY COMPLAINT IS THAT TODAY'S RECALL SHOULD BE EXPANDED TO ADDITIONAL YEARS. *TR
NHTSA ODI #10578667
98,000 miles · Apr 1, 2014
Air Bags
SRS AIRBAG LIGHT COMES ON AND OFF INTERMITTENTLY. CLOCK ALSO GOES IN AND OUT. WAS TOLD THE CLOCK AND THE SRS SYSTEM ARE LINKED, AND THAT WHEN THE LIGHT IS ON THE AIRBAG MAY NOT DEPLOY. FROM DOING RESEARCH THIS IS A VERY COMMON PROBLEM IN THIS CAR, AND IT IS DANGEROUS. TOYOTA COULDN'T DIAGNOSE PROBLEM, SUGGESTED REPLACING CLOCK A…
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SRS AIRBAG LIGHT COMES ON AND OFF INTERMITTENTLY. CLOCK ALSO GOES IN AND OUT. WAS TOLD THE CLOCK AND THE SRS SYSTEM ARE LINKED, AND THAT WHEN THE LIGHT IS ON THE AIRBAG MAY NOT DEPLOY. FROM DOING RESEARCH THIS IS A VERY COMMON PROBLEM IN THIS CAR, AND IT IS DANGEROUS. TOYOTA COULDN'T DIAGNOSE PROBLEM, SUGGESTED REPLACING CLOCK ASSEMBLY. *TR
NHTSA ODI #10576296
79,999 miles · Mar 31, 2014
Air Bags
THE AIRBAG LIGHT IS ALWAYS ON IN THE 2005 TOYOTA MATRIX . THIS IS DUE TO THE SPIRAL CABLE MALFUNCTION AND THERE IS NO RECALL FOR THIS ISSUE FROM TOYOTA. WITH THIS LIGHTS ON THE AIRBAG WONT GET DEPLOYED IF THERE IS A FRONT END COLLISION AND ITS A SECURITY ISSUE. *TR
NHTSA ODI #10575854
203,500 miles · Feb 15, 2014
Air Bags
AIR BAG SPIRAL CABLE IS DAMAGED. AFTER RESEARCHING ONLINE, THIS SEEMS TO BE A VERY COMMON PROBLEM IN TOYOTA MATRIX, BUT NO RECALL HAS BEEN PUT INTO EFFECT. *TR
NHTSA ODI #10564517