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2004 Toyota Matrix

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Toyota Matrix do not stand out strongly from the model-year median of 70.5.

About this comparison →

When problems were reported

Mileage at the reported incident

96 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports2 fire reports12 injury reports

Power Train complaints

37 reports
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84,500 miles · Oct 19, 2009
Power Train

I HAVE A 2004 MATRIX (5 SPEED MANUAL) WITH 85K AND THE THROWOUT BEARING HAS FAILED. I WAS DRIVING HOME FROM A CONCERT WITH A FEW YOUTH KIDS ON SATURDAY NIGHT. I WAS ENTERING THE 1-10E TRYING TO MERGE IN WITH TRAFFIC WHEN THE THROWOUT BEARING FAILED. I TRIED TO SHIFT INTO 3RD GEAR, BUT IT WAS STUCK IN 2ND. I HAD TO SLAM THE G…

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I HAVE A 2004 MATRIX (5 SPEED MANUAL) WITH 85K AND THE THROWOUT BEARING HAS FAILED. I WAS DRIVING HOME FROM A CONCERT WITH A FEW YOUTH KIDS ON SATURDAY NIGHT. I WAS ENTERING THE 1-10E TRYING TO MERGE IN WITH TRAFFIC WHEN THE THROWOUT BEARING FAILED. I TRIED TO SHIFT INTO 3RD GEAR, BUT IT WAS STUCK IN 2ND. I HAD TO SLAM THE GEAR INTO PLACE TO PREVENT GETTING RUN OVER BY A SUV. THIS WAS MY SECOND NEAR-DEATH EXPERIENCE THIS YEAR IN MY CAR DUE TO THE TRANSMISSION. EARLIER, WHEN THE CAR WAS AT 74K, THE FRONT AXLE ON THE TRANSMISSION BROKE. THIS BROKE IN THE MIDDLE OF A BUSY INTERSECTION WHERE I HAD TO KEEP SWAYING MY BODY FORWARD UNTIL THE CAR HAD ENOUGH MOMENTUM TO ROLL ACROSS. AFTER REPLACING THE FRONT AXLE, I REALLY DO NOT HAVE THE MONEY TO FIX ANOTHER TRANSMISSION ISSUE. TOYOTA NEEDS TO RECALL THEIR TRANSMISSIONS ON THE 2004 MATRIX, I DON'T KNOW HOW MANY MORE TIMES I CAN AFFORD TO CHEAT DEATH. *TR

NHTSA ODI #10288983

82,000 miles · Oct 5, 2009
Power Train

TRANSMISSION WENT OUT ON HIGHWAY. *TR

NHTSA ODI #10286350

105,000 miles · Aug 21, 2009
Power Train

MY 2004 TOYOTA MATRIX TRANSMISSION FAILED. NOT THE CLUTCH, BEARINGS OR PRESSURE PLATE...THE TRANSMISSION. HAD TO HAVE IT REPLACED TO THE TUNE OF $3800. APPARENTLY I AM NOT THE ONLY ONE WITH THE PROBLEM...JUST DO A GOOGLE SEARCH FOR 2004 TOYOTA MATRIX MANUAL TRANSMISSION FAILURE AND LOOK AT THE 30+ PAGES OF COMMENTS ON EDMUNDS SI…

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MY 2004 TOYOTA MATRIX TRANSMISSION FAILED. NOT THE CLUTCH, BEARINGS OR PRESSURE PLATE...THE TRANSMISSION. HAD TO HAVE IT REPLACED TO THE TUNE OF $3800. APPARENTLY I AM NOT THE ONLY ONE WITH THE PROBLEM...JUST DO A GOOGLE SEARCH FOR 2004 TOYOTA MATRIX MANUAL TRANSMISSION FAILURE AND LOOK AT THE 30+ PAGES OF COMMENTS ON EDMUNDS SITE. TOYOTA NEEDS TO ACKNOWLEDGE THIS AS A DEFECT AND REFUND OUR MONEY. WE NEED YOUR HELP, PLEASE. *TR

NHTSA ODI #10281310

52,811 miles · Aug 19, 2009
Power Train

I HAVE A 2004 TOYOTA MATRIX WITH MILEAGE OF 52,811 AND A STANDARD TRANSMISSION. I HAD TO REPLACE THE CLUTCH. THE WARRANTY COVERS 60,000 MILES OR FIVE YEARS, SO I WAS UNDER THE MILEAGE BUT SIX MONTHS OVER THE YEARS. I UNDERSTAND THAT PEOPLE ARE HAVING PROBLEMS WITH CLUTCH/TRANSMISSION WITH THE 2003-2006 MATRIXES. IT SEEMS VER…

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I HAVE A 2004 TOYOTA MATRIX WITH MILEAGE OF 52,811 AND A STANDARD TRANSMISSION. I HAD TO REPLACE THE CLUTCH. THE WARRANTY COVERS 60,000 MILES OR FIVE YEARS, SO I WAS UNDER THE MILEAGE BUT SIX MONTHS OVER THE YEARS. I UNDERSTAND THAT PEOPLE ARE HAVING PROBLEMS WITH CLUTCH/TRANSMISSION WITH THE 2003-2006 MATRIXES. IT SEEMS VERY EARLY TO ME FOR THE CLUTCH TO HAVE FAILED AND IT COST $1,295 TO FIX. *TR

NHTSA ODI #10281010

94,620 miles · May 8, 2009
Power Train

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DOWNSHIFTED TO FOURTH GEAR AND HEARD A GRINDING AND SQUEALING NOISE. THE NOISE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS DISCOVERED THAT THE GEA…

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TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DOWNSHIFTED TO FOURTH GEAR AND HEARD A GRINDING AND SQUEALING NOISE. THE NOISE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS DISCOVERED THAT THE GEAR BEARINGS WERE WORN, WHICH RESULTED IN GEAR FLUID LEAKAGE FROM THE SEALS. THE GEAR FLUID WAS DISPENSED INTO THE FLUID RESERVOIR. THE TECHNICIAN RECOMMENDED REPLACING THE MANUAL TRANSMISSION AND CLUTCH. THE VEHICLE IS CURRENTLY INOPERATIVE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 94,620.

NHTSA ODI #10268239

60,000 miles · Feb 18, 2009
Power TrainSuspension

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT AT 60,000 MILES, THE WHEEL BEARINGS AND REAR AXLE FAILED. THIS INCREASES THE RISK OF A CRASH. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE; THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBI…

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TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT AT 60,000 MILES, THE WHEEL BEARINGS AND REAR AXLE FAILED. THIS INCREASES THE RISK OF A CRASH. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE; THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF HAVING THE PASSENGER SIDE WHEEL BEARINGS REPLACED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE IS 123,000. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB

NHTSA ODI #10259200

149,000 miles · Jan 7, 2009
Power Train

TRANSMISSION FAILURE ON 2004 TOYOTA MATRIX WITH MANUAL TRANSMISSION. THE TRANSMISSION IS 4 YEARS OLD AND SEEMS TO HAVE EXPERIENCE A BEARING FAILURE. PROBLEM BEGINS WITH LOUD RATTLING NOISE IN THE ENGINE, WHICH EVENTUALLY LEADS TO TRANSMISSION FAILURE AS STATED BY SIMILAR OWNERS. I DISCOVERED THE CHRONIC PROBLEM AFTER READING A I…

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TRANSMISSION FAILURE ON 2004 TOYOTA MATRIX WITH MANUAL TRANSMISSION. THE TRANSMISSION IS 4 YEARS OLD AND SEEMS TO HAVE EXPERIENCE A BEARING FAILURE. PROBLEM BEGINS WITH LOUD RATTLING NOISE IN THE ENGINE, WHICH EVENTUALLY LEADS TO TRANSMISSION FAILURE AS STATED BY SIMILAR OWNERS. I DISCOVERED THE CHRONIC PROBLEM AFTER READING A INTERNET FORUM WITH 26 PAGES OF THE SIMILAR USERS WITH THE SAME ISSUES. LINK IS LISTED BELOW: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D9B0E/130 WITH MY SITUATION, THE CAR IS IN THE REPAIR SHOP, NOT SURE WHAT ACTION TO TAKE AS PROBLEM WILL OCCUR WITH UNDETERMINED AMOUNT OF TIME. *TR

NHTSA ODI #10254133

92,000 miles · Aug 15, 2008
Power Train

2004 TOYOTA MATRIX XRS TRANSMISSION WEAR OUT IN 6TH GEAR. @ APPROX. 92,000 MILES. *TR

NHTSA ODI #10238414

61,000 miles · Jun 6, 2008
Power Train

BOUGHT A 2004 TOYOTA MATRIX XR WITH ONLY 60,000 MILES. TRANSMISSION WENT OUT DUE TO A FAULTY BEARING.... NO RECALL AND NO FAULT ACCORDING TO TOYOTA. *TR

NHTSA ODI #10230129

52,000 miles · Apr 1, 2008
Power Train

CLUTCH SLIPPING, WORN OUT AT ONLY 52,000 MILES. *TR

NHTSA ODI #10223004

Official recalls

1

08V162000 · Visibility:glass, Side/rear

Apr 10, 2008

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Consequence & remedy

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA08004 · Side Front Power Window Shatters

Opened Feb 5, 2008 · Closed May 1, 2008

Status: closed (inferred from source dates) · Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Additional source detail variants (3)

Visibility:glass, Side/rear

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility:power Window Devices And Controls

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

Visibility

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORS CORPORATION (GM) AND TOYOTA NORTH AMERICA, INC. (TOYOTA) WILL CONDUCT A SAFETY RECALL ON THE PONTIAC VIBE, TOYOTA COROLLA AND TOYOTA MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIAC VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 415,341 MY 2003-2004 TOYOTA COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTA WILL RECALL 124,244 MY 2003-2004 TOYOTA COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.