2022 Toyota Highlander

1. The engine was on while the 'hold' feature was enabled. I've used this feature numerous times before. This time, the 'hold' feature was on for about 5+ minutes, I heard 3 consecutive beeps out of nowhere followed by the engine restarting on it's own as if the push start button was pressed. At that time, the vehicle lunged forward causing me to brake, missing the vehicle in front of me. This happened while waiting at the school drop off lane. Vehicle also lags during acceleration and stalls especially when getting up to speed on the freeway/highway. 2. My children and I could have rear ended the vehicle in front of us which in turn, could have caused a chain reaction with thr vehicles all in front of us (at least 15+ vehicles before mine). We could have been seriously injured, families / staff walking in and out of the parking lot could have been hurt. Regarding the acceleration lag and stalling, we could potentially be at risk of getting hit waiting for the vehicle to pick up speed. 3. My vehicle is at the dealership currently, waiting to hear back from them as there are other numerous reoccurring issues with this vehicle which the dealership I purchased from failed to fix three times prior. 4. The issues have only been 'looked' by the dealership only. The initial dealership failed to have the Regional Engineer come onsite to investigate. I was told my issues were non concerning. 5. Regarding the vehicle lunging, in that instance, the only warning were the three consecutive beeps, no error lights or errors were observed. Regarding acceleration problems, there are no errors or sounds indicating problems thus far when the issue takes place. I have a list documenting the various issues I have experienced thus far with the first problem starting after owning the vehicle for about 3 months.

The contact owns a 2022 Toyota Highlander. The contact stated while driving approximately 70 MPH, there was a whistling sound coming from the vehicle. The contact stated that suddenly the bumper detached from the passenger’s side of the vehicle. The contact stated that the front valance panel attached to the bumper and attached to the fender had detached from the vehicle. The contact stated that the fender was also detached and dragged underneath the vehicle. The contact pulled over and placed the parts in the trunk of the vehicle. The vehicle was taken to the dealer but not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 15,000.

I'm reporting this problem as follows. Drivers side mirror (glass) at speed exceeding 20 miles an hour vibrates causing issues with me seeing traffic coming up beside me on the drivers side. This problem with vibration only gets worse at highway speeds. This is a known problem to Toyota. When I took my new Toyota to the dealership I was told that both the dealership and Toyota were aware of the problem with the mirror but could do nothing to correct the issue. My conversation was with Clyde Sanders Service Manager at Riverside Toyota. I was told this issue goes back about two years starting with the 2020 year model. There are numerous post on Toyotas forum talking of this issue. This is not a one off issue but is tied to ALL Toyota Highlanders. I'm reporting this issue because I believe it is a safety issue that needs to be corrected.

The 2022 Toyota Hybrid Highlander is advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander Hybrid for our family of 5. However, you cannot safely install a booster car seat in the third row as advertised in any position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. The seatbelts are deep in the seat and cannot be brought up to be safely buckled. Now 2 of the 3 seatbelts in the back stopped working. I’ve been upset about not being able to properly use the seatbelts since I purchased the vehicle. I had to buy a device you put around the buckle in order to lift it a little so that my children can buckle their seatbelts. This is a huge safety concern. The third row seat is useless.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving approximately 25 MPH, an acorn fell from a tree impacting the front glass windshield causing the glass windshield to become cracked. The manufacturer and local dealer were notified of the incident but no assistance was offered. The failure mileage was 10,000.

The airbag malfunction alert message has been displayed for more than two months. The vehicle was taken to Toyota of Newnan (GA) dealership four times for repair; they kept my vehicle for an entire week at their facility the latest time (fourth). The problem still exists! It seems they have not taken this problem seriously because they have not called me regarding the problem. I called them so many times ... I need help from the your office because I have to use this vehicle for my three kids to go to and from schools every day. Please please please help me! Thank you.

The contact owns a 2022 Toyota Highlander. The contact stated that while her partner was reversing out of a driveway, the vehicle independently surged backward up a hill as her partner applied the brake pedal. Her partner was able to place the vehicle into drive which sent the vehicle forward. The vehicle hit a tree which stopped the acceleration. The contact heard screaming from inside her home and called 911 for assistance. The air bags did not deploy. Her partner was taken to the hospital for an examination and suffered no injuries. A police report was not filed. No property damage was reported. The dealer and the manufacturer were both notified about the failure, the vehicle was towed to the dealer for an impending investigation. The vehicle had yet to be repaired. The failure mileage was unknown.

The left rear seat on my 2022 Highlander doesn't stay locked in the first 3 detents. you think it is locked but when you lean back in the seat it slides through the next couple of detents. Toyota mechanic said he couldn't find anything wrong with the seat. I see this as a problem when using child safety seats. Parent's could think the seat is safely locked in position until they get rear ended and the seat slips through the next couple positions.