2015 Toyota Highlander

POPPING SOUND COMING FROM RIGHT FRONT SIDE WHEN BREAKING TO A STOP AT ALL SPEEDS. THE PROBLEM WAS FIRST NOTICED AT AROUND 2500 MILES AND THE CAR WAS TAKEN TO THE DEALER AT AROUND 2900 MILES. DEALER INSPECTED IT AND COULDN'T FIND WHAT THE PROBLEM WAS. THEN AS INSTRUCTED BY TOYOTA REPLACED THE RIGHT FRONT STRUT ASSEMBLY BUT THAT DIDN'T FIX THE PROBLEM. THE CAR WAS RETURNED TO ME AND I WAS TOLD THERE WERE NO SAFETY CONCERNS AND THAT TOYOTA WAS SENDING ONE OF THEIR TECHS TO TROUBLESHOOT, BUT THAT MAY TAKE A COUPLE OF WEEKS. IN THE MEAN TIME THE PROBLEM SEEMS TO BE GETTING WORSE.

THE NAVIGATION SYSTEM IS A HAZARD.. WHEN YOU FINALLY GET THE VOICE COMMAND TO WORK IT ONLY GIVES YOU ABOUT 15 SECONDS TO MAKE A DECISION WHICH COULD CAUSE AN ACCIDENT AND ALSO THE NAVIGATION DOES NOT WORK WELL.. IT ONLY HAS ABOUT 1/2 OF THE TOWNS IN EACH STATE IF THAT! IT DOES NOT ALWAYS TAKE YOU THE SAFEST WAY.. I HAVE HAD IT UPDATED AND CHECKED OUT.. I ENDED UP HAVING TO GO BACK TO USING MY GARMIN AND MY PHONE FOR DIRECTIONS.. IT IS A VERY CHEAP SYSTEM AND NOT WORTH THE EXTRA COST OF HAVING IT IN MY HIGHLANDER. MISSING ADDRESSES: TO BE PERFECTLY HONEST, THIS PROBABLY ISNT MY LAST COMPLAINT. IVE BEEN ANNOYED BY THE INABILITY OF THE TOYOTA NAV SYSTEM TO FIND CERTAIN ADDRESSES WHICH IS NEEDED FOR MY TRAVELS.. THERE HAVE BEEN (AT LEAST) A DOZEN CASES IN RECENT MONTHS WHERE IVE TRIED TO PROGRAM IN AN ADDRESS, BUT WASNT ABLE TO DO SO. THE SYSTEM USES A PREDICTIVE TEXT INTERFACE THAT RESTRICTS THE AVAILABLE KEYBOARD ENTRIES TO MAKE TYPING EASIER. AND THIS IS JUST HERE IN MY LITTLE DELAWARE CO. NY IVE HAD INSTANCES WHERE, FOR EXAMPLE, I NEEDED TO ENTER A FOUR DIGIT ADDRESS AND THE SYSTEM ONLY ALLOWED ME TO ENTER THREE DIGITS. ITS AS IF THE NAV MAPS DIDNT INCLUDE THE FULL RANGE OF ADDRESSES ALONG THE ROAD IN QUESTION. AND THIS INCLUDES SEVERAL STATE I HAVE BEEN INTO AND HAVE TRIED TO ENTER ADDRESSES.. AND THIS A DISTRACTION IN MY DRIVING ESPECIALLY WHEN I AM TRYING TO FIND A MOTEL.. FOR EXAMPLE I WAS ON RT 90 IN NY AND WANTED A HOTEL AND ASKED PLEASE FIND ME A MOTEL ALONG MY ROUTE AND IT INSISTED NO MOTELS ALONG MY ROUTE.. I WAS HEADED TOWARD SYRACUSE, NY.. DOES THAT MAKE SINCE? I AM NOT THE ONLY PERSON WITH THIS PROBLEM PLEASE CHECK OUT THIS SITE. HTTP://WWW.LANDERFAN.COM/ARCHIVES/COMPLAINTS-ABOUT-THE-TOYOTA-HIGHLANDER-NAVIGATION-SYSTEM/ YOU WILL FIND SEVERAL COMPLAINTS ABOUT THIS SYSTEM..

I PURCHASED THIS CAR 7-31-2015, BY 8-3-2015 I NOTICED THE WINDSHIELD AND PASSENGER SIDE WINDOWS LOOKED BADLY PITTED. I CALLED THE DEALERSHIP AND ON 8-7-2015 TOOK IT IN. THEY SAID IT WAS PITCH FROM A TREE AND AGREED TO DETAIL IT TO REMOVE THE SAP. I PICKED IT UP THE SAME DAY. THAT WAS NOT THE PROBLEM AS THE WINDOWS ARE STILL SHOWING PRISMS WHEN LIGHT COMES THROUGH. WHEN I CAME BACK ABOUT IT AGAIN 8-28-25015 THEY SAID THEY COULDN'T SEE IT AT ALL BUT DID PULL ANOTHER HIGHLANDER OUT THAT WAS JUST TAKEN OFF THE TRUCK, IT TOO HAD THE SAME ISSUES WITH THE PITTING, THE DEALER HAS AGREED TO REPLACE THE WINDSHIELD BUT NOT THE PASSENGER WINDOWS. I'M NOT HAPPY THAT I WAS SOLD A CAR WITH DEFECTIVE WINDOWS. IT IS A SAFETY HAZARD FOR NIGHT DRIVING OR WHEN THE SUN IS LOW. WHAT CAN I DO ABOUT THIS?

RECEIVED RECALL NOTICE. SCHEDULED SERVICE ON VEHICLE FOR SATURDAY THE 22ND OF SEPTEMBER 2015, 0930. DOCUMENTATION INDICATED THE RECALL WOULD TAKE A TOTAL OF APPROXIMATELY 4 HOURS TO COMPLETE. RECALL WAS FOR EPS ECU, URGENT SAFETY RECALL. AT ABOUT 1445, RECEIVED CALL FROM DEALER THAT THEY WOULD HAVE TO ORDER THE PART AND MY VEHICLE WOULD NOT BE READY UNTIL THE PART WAS IN ON TUESDAY THE 25TH AND REPAIRS COMPLETED. WHY DID THEY NOT HAVE THE PART ON HAND AT THE DEALER IF THIS WAS AN URGENT RECALL? CALLED TOYOTA, REF # 1508221403 AND THEY INDICATED THEY ONLY SEND THE PART WHEN THE VEHICLE HAS BEEN IDENTIFIED AS NEEDING THE REPAIR. THIS IS NOT "WITHIN A REASONABLE TIME" FOR AN URGENT SAFETY RECALL.

WHILE TRAVELLING ON INTERSTATE 25 NEAR FORT COLLINS, COLORADO, OUR TOYOTA HIGHLANDER'S CLOSED PANORAMIC SUNROOF SHATTERED. WE WERE TRAVELLING AT A SPEED OF 75 MPH ON A CLOUDY DAY WITH NO OBSTACLES OR FLYING DEBRIS NOTICED. THIS IS A NEW 2015 TOYOTA HIGHLANDER THAT WE HAVE ONLY BEEN DRIVING 4 MONTHS. THE SUNROOF WAS CLOSED AT THE TIME AND THE DEBRIS WAS LUCKILY TRAPPED BY THE ROOF LINING. WE QUICKLY EXITED TO A NEARBY GAS STATION WHERE A LARIMER COUNTY SHERIFF'S DEPUTY WAS STOPPED. HE LOOKED AT THE DAMAGE AND WROTE A REPORT.

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE EPS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,040.

PICKED UP 2015 TOYOTA HIGHLANDER FROM THE DEALER DROVE IT HOME. OPERATED THE CAR FOR ONE DAY, PARKED IT IN THE GARAGE AND LATER HAD A FIRE IN THE GARAGE THAT DESTROYED THE HOUSE AND 2 OTHER VEHICLES . AS THE CAUSE OF THE FIRE IS STILL "UNDETERMINED" SEVERAL FIRE INSPECTOR 'S I SPOKE WITH "SUSPECT" THE VEHICLE AS A "SUSPECTED ORIGIN"... AS THE FIRE WAS SO HOT THAT NOT MUCH WAS LEFT OF THE TOYOTA TO REVIEW BASED ON HISTORY THIS INCIDENT SHOULD BE NOTED.... THIS HIGHLANDER HAD LESS THEN 80 TOTAL MILES OF OPERATION AND OPERATED FOR LESS THE 3 DAY'S... NOTHING OUT OF THE NORMAL NOTED ABOUT THE CAR THE DAY OF THE FIRE.. LOOKING OVER ISSUES WITH THE 2014 MODEL YEAR HAVING FIRE ISSUES I WOULD AGREE WITH THE INSPECTOR'S OPINION THAT WOULD BE A HIGHLY SUSPECT CAUSE..