2015 Toyota Highlander

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUBFRAME FRACTURED DUE TO THE REAR BOLTS ON THE FRAME BEING TOO TIGHT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BOLTS WERE NOT PROPERLY INSTALLED FROM THE FACTORY ASSOCIATED WITH THE TORQUE. THE DEALER INSPECTED THE SUBFRAME AND STATED THAT IT DID NOT NEED TO BE REPLACED. THE DEALER REPLACED THE REAR HYBRID DRIVE MOTOR, REAR DIFFERENTIAL, THE ENTIRE EXHAUST SYSTEM FROM THE MOTOR TO THE MUFFLER, AND THE DRIVER SIDE SUSPENSION CONTROL ARM. THE CONTACT STATED THAT THE SUBFRAME NEEDED TO BE FURTHER INSPECTED AND REPLACED. THE CONTACT ALSO WAITED LONGER THAN TWO WEEKS FOR THE PARTS TO RECEIVE THE REPAIRS DUE TO THE FAILURE. THE VEHICLE WAS REPAIRED AND THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER WHO INSPECTED THE FRAME. THE SECOND DEALER, A MANUFACTURER'S TECHNICIAN, FURTHER INSPECTED THE VEHICLE AND STATED THAT THE SUBFRAME WAS CRACKED. THE TECHNICIAN STATED THAT THE CONTACT HAD THE OPTION OF RECEIVING A REPAIR OF THE FRAME BEING WELDED OR VARIOUS PARTS WOULD NEED TO BE REMOVED TO REPLACE THE SUBFRAME, WHICH WAS AN EXTENSIVE REPAIR. THE CONTACT WAS UNCERTAIN OF THE BEST COURSE OF ACTION TO PERMANENTLY REPAIR THE CONDITION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,562. UPDATED 06/14/16*LJ *TR

DRIVING FORWARD INTO PARKING SPACE. JUST ABOUT STOPPED. PRESSED BREAK. CAR LURCHED FORWARD AT HIGHT SPEED SUDDENLY, CAUSING CAR TO JUMP CURB AT TOP OF PARKING SPOT AND CAREEN DOWN HILL (ONTO SIDE WALK). CAR OUT OF CONTROL FOR ABOUT 2 SECONDS. WAS ABLE TO BREAK IN HILL, WHICH PREVENTED ME FROM HITTING CAR PARKED PERPENDICULAR ON STREET BELOW. BOTTOM OF CAR SCRAPED CURB WHEN CAR JUMP CURB AND LURCHED FORWARD. BOTTOM FRONT BUMPER SCRAPED. THERE WAS AN ICY PATCH AT TOP OF PARKING SPACE. IT SEEMS LIKE WHEN WHEELS ROLLED ON TOP OF ICY PATCH, THE CAR LURCHED FORWARD. CAR MIGHT HAVE ACCIDENTALLY BEEN ON CRUISE CONTROL AT THE TIME.

WHILE DRIVING ON A CITY STREET, THE STEERING BECAME EXTREMELY DIFFICULT AS IF POWER STEERING SHUT DOWN. "EPS FAILURE, STEERING WHEEL HARDER TO TURN" WARNING APPEARED ON THE DASH CLUSTER. WE PULLED OVER, TURNED OFF THE VEHICLE, THEN TURNED IT BACK ON -- THE WARNING DISAPPEARED AND STEERING WAS NORMAL AGAIN. OUR HIGHLANDER WAS MANUFACTURED IN 3/15. MY VIN WAS NOT IN THE RECALL FOR NHTSA CAMPAIGN NUMBER: 15V144000. TOYOTA REPLACED THE STEERING COMPUTER UNDER WARRANTY, AT NO CHARGE. I'M WRITING TO SUGGEST THE EXTENT OF CONDITION NEEDS TO BE EXPANDED TO INCLUDE ADDITIONAL VEHICLES.

THE PRE COLLISION SYSTEM APPLIED BRAKES ON TWO OCCASIONS WHEN THERE WAS NO POSSIBILITY OF A COLLISION. I WAS DRIVING AT APPROXIMATELY 45-50 MPH APPROACHING A CONCRETE PAVED LOW BRIDGE/OVERPASS; THE EVENTS OCCURRED AT THE SAME SPOT AT TWO DIFFERENT TIMES. THE EVENTS WERE FRIGHTENING SINCE THE DASH FLASHED RED AND THE BRAKES WERE APPLIED VERY HARD FOR NO APPARENT REASON.

TAKATA RECALL-THIS PAST SUNDAY MY CAR HAD BEEN PARKED IN THE DRIVE WAY FOR A FEW DAYS AND WHEN I WENT TO DRIVE MY CAR AND THERE WAS A STRANGE NOISE UNDER THE HOOD, I BACKED OUT OF THE DRIVE WAY AND WHEN THE CAR SHIFTED FROM FIRST TO SECOND IT JURKED AND WAS NOT SMOOTH SO I PARKED THE CAR. I LOOKED UNDER THE HOOD AND THERE WERE MOUSE DROPPING ON THE ENGINE. I CALLED TOYOTA ON MONDAY MORNING AND THEY SAID TO HAVE IT TOWED SO I DID MONDAY NIGHT. TODAY WEDNESDAY THEY CALLED AND SAID THERE WERE A LOT OF WIRE DAMAGE AND SOMETHING ELSE BUT THEY STILL NOT ABLE TO FIND THE PROBLEM. THEY SAID AT THIS POINT IT WAS GOING TO BE $500 MAYBE MORE. AND NOT UNDER MANUFACTURERS DEFECT WARRANTY. WHICH I THINK IF THEY ARE GOING TO PUT SOMETHING IN THE WIRE CASING THAT RODENTS LOVE THEN THEY SHOULD CORRECT ANY PROBLEMS AS A RESULTS OF THE PRODUCT USED AT NO COST TO THE CUSTOMER. MY CAR IS A $45,000 CAR AND I HAVE ONLY HAD IT A FEW MONTHS. THIS IS BULL.

WHILE THE VEHICLE WAS BEING DRIVEN, THE POWER CUT OUT AND A MESSAGE APPEARED ON THE DASH STATING THAT THE BRAKE AND ACCELERATOR WERE BEING DEPRESSED SIMULTANEOUSLY -- BUT THEY WERE NOT. THIS HAPPENED THREE TIMES IN A ROW. WE HAD THE VEHICLE TOWARD TO THE TOYOTA DEALER WHERE PURCHASED. THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND ATTRIBUTED THE PROBLEM TO "DRIVER ERROR." THE DEALER'S MECHANIC PRODUCED A REPORT INDICATING THAT SIMILAR MALFUNCTIONS HAD OCCURRED IN THE PRIOR TWO MONTHS WITH NO NOTICE TO THE DRIVER. TOYOTA COULD PROVIDE NO EXPLANATION FOR THIS. TOYOTA CLAIMS THAT NOTHING IS WRONG AND REFUSES TO REPAIR OR REPLACE THE VEHICLE.

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 5 MPH WITH THE ACCELERATOR PEDAL BEING DEPRESSED, THE VEHICLE DECREASED IN SPEED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS TOLD THAT THE FAILURE OCCURRED DUE TO DRIVER ERROR AND WAS DOCUMENTED ON SEVERAL OCCASIONS ON THE VEHICLES BLACK BOX. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE.

MANY TOYOTA HIGHLANDERS ARE EFFECTED BY A CONSISTENT BUZZING NOISE IN THE CABIN. THIS PROBLEM HAS BEEN DIAGNOSED TO A FAULTY AIR SERVO MOTOR. AT FIRST GLANCE, YOU MIGHT SAY THIS BUZZING NOISE ISN'T A SAFETY ISSUE, HOWEVER I BEG TO DISAGREE AS MANY HAVE ATTESTED THAT IT IS A DISTRACTION TO THEIR DRIVING. SOME HAVE GONE SO FAR AS TO SELL THEIR VEHICLES BECAUSE OF THIS ISSUE. WHAT IS THE BURDEN OF PROOF FOR THIS TO BE A SAFETY ISSUE? A DISTRACTED DRIVER HAVING AN ACCIDENT AND ATTRIBUTING IT? TOYOTA HAS NOT ISSUED A SERVICE BULLETIN TO DATE TO ADDRESS THIS ISSUE. THANK YOU FOR YOUR TIME. HTTP://WWW.TOYOTANATION.COM/FORUM/333-3RD-GENERATION-2014/1077937-WEIRD-VIBRATING-BUZZING-NOISE-15.HTML

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHEN THE CRUISE CONTROL WAS ACTIVATED AND SET AT 55 MPH, THE CRUISE CONTROL FAILED TO MAINTAIN THE SET SPEED WHEN GOING DOWNHILL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FUNCTION WAS NORMAL WHEN TRAVERSING A HILL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 2,999. UPDATED 01/27/16*LJ UPDATED 02/04