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2015 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2015 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

124 reports with mileage · 67 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports12 injury reports

What owners actually said

191 reports
50,000 miles · Sep 30, 2018
Electrical SystemUnknown Or Other

SOON AFTER WARRANTY RAN OUT THE LIFT GATE TO THE TRUNK HATCH BEGAN LEAKING LUBRICATION AND INTERMITTANLY WOULD NOT OPEN ALL THE WAY, CLOSE ALL THE WAY, OR OPEN OR CLOSE AT ALL. MANY TIMES, I WOULD NEED TO MANUALLY PUSH THE HATCH DOWN TO CLOSE, WHICH REQUIRED EXTREME FORCE. THE SAME FORCE WOULD BE REQUIRED TO OPEN THE HATCH AT T…

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SOON AFTER WARRANTY RAN OUT THE LIFT GATE TO THE TRUNK HATCH BEGAN LEAKING LUBRICATION AND INTERMITTANLY WOULD NOT OPEN ALL THE WAY, CLOSE ALL THE WAY, OR OPEN OR CLOSE AT ALL. MANY TIMES, I WOULD NEED TO MANUALLY PUSH THE HATCH DOWN TO CLOSE, WHICH REQUIRED EXTREME FORCE. THE SAME FORCE WOULD BE REQUIRED TO OPEN THE HATCH AT TIMES. ESENTIALLY, THE LIFT GATE IS UNRELIABLE TO LIFT OR CLOSE MOST OF THE TIME.THE COST ESTIMATE FROM THE DEALER EXCEEDED $1,800 FOR THE REPLACEMENT OF BOTH STRUTS.

NHTSA ODI #11132340

1,000 miles · Sep 24, 2018
Electrical SystemSteeringVehicle Speed Control

LIGHT ON CRUISE CONTROL LEVER ON STEERING COLUMN FLICKERS OFF AND ON IF VEHICLE IS IN MOTION AND STEERING COLUMN IS IN USE. ALTERNATOR IN CAR ALREADY REQUIRED REPLACEMENT AT 73,000. DEALERSHIP WAS ADVISED OF ISSUE AND I WAS TOLD THERE WAS NOTHING WRONG WITH THE LEVER.

NHTSA ODI #11130868

Mileage unknown · Aug 16, 2018
Structure

BOTH FRONT DOOR ACTUATORS FAILED AT THE SAME TIME WITH 34K MILES ON THE VEHICLE. ELECTRIC LOCKS WILL NOT OPERATE ON EITHER DOOR. VEHICLE WAS PARKED AND HAD TO ENTERED THROUGH THE REAR DOORS OR BY USING THE HIDDEN KEY.

NHTSA ODI #11120239

300,000 miles · Aug 1, 2018
Visibility/wiper

BOTH DIVER AND PASSENGER VISORS DO NOT STAY SET. THEY MOVE UP WHEN NOT EXPECTED AND THE SUN IS IN YOUR EYES ESPECIALLY IN THE MORNINGS AND EVENINGS WHEN THE SUN RISES AND SETS!! EXTREMELY DANGEROUS!!! DEALER SAID IT WAS NORMAL. I HIGHLY DISAGREE.

NHTSA ODI #11115249

43,000 miles · Jul 10, 2018
Steering

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE VEHICLE WAS NOT TAKEN TO …

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TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE IT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11110558

60,000 miles · Jul 9, 2018
Unknown Or Other

SUNROOF GLASS EXPLODED. I WAS DRIVING DOWN AN INTERSTATE HIGHWAY AT 70 MPH IN 4 LANES OF HOLIDAY TRAFFIC. WE HAD BEEN IN THE CAR FOR ABOUT 20 MINUTES WHEN WE HEARD A LOUD BANG (IT SOUNDED LIKE A SHOTGUN WENT OFF IN THE CAR) AND GLASS WAS FLYING EVERYWHERE. I LOOKED UP AND THERE WAS A HOLE ABOUT 4" BY 2" IN THE SUNROOF AND THE …

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SUNROOF GLASS EXPLODED. I WAS DRIVING DOWN AN INTERSTATE HIGHWAY AT 70 MPH IN 4 LANES OF HOLIDAY TRAFFIC. WE HAD BEEN IN THE CAR FOR ABOUT 20 MINUTES WHEN WE HEARD A LOUD BANG (IT SOUNDED LIKE A SHOTGUN WENT OFF IN THE CAR) AND GLASS WAS FLYING EVERYWHERE. I LOOKED UP AND THERE WAS A HOLE ABOUT 4" BY 2" IN THE SUNROOF AND THE BALANCE WAS ALL SHATTERED. AFTER PULLING ONTO THE SHOULDER OF THE HIGHWAY AND LOOKING FROM THE OUTSIDE, THE GLASS EDGES OF WHAT WAS LEFT WERE PROTRUDING UP. THIS HAPPENED ON A SUNDAY, SO I HAD TO BUST AS MUCH OF THE REMAINING GLASS OUT THAT I COULD TO DRIVE IT HOME. THE TEMPERATURE WAS 85 AT THE TIME. I HAVE HAD MY VEHICLE FOR 3.5 YEARS AND I HAVE 60,000 MILES ON MY CAR. THIS SHOULD NOT HAPPEN! TOYOTA WILL NOT ADMIT ANY FAULT AND TOLD ME TO SEND A CLAIM TO MY INSURANCE.

NHTSA ODI #11110350

26,000 miles · Jun 25, 2018
Exterior Lighting

2015 TOYOTA HIGHLANDER LIMITED--3 OR 4 OUNCES OF WATER HAS ACCUMULATED IN BOTH OF MY TAIL LIGHTS (THAT CONTROL BRAKE LIGHTS AND BACKUP LIGHTS) THAT ARE LOCATED IN THE HATCH OF MY TAIL GATE. THIS CAUSES A GREAT DEAL OF CONDENSATION TO CLOUD REAR BRAKE AND BACKUP LIGHTS. WHEN THE TAIL GATE IS LIFTED THE 3 OR 4 OUNCES OF WATER…

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2015 TOYOTA HIGHLANDER LIMITED--3 OR 4 OUNCES OF WATER HAS ACCUMULATED IN BOTH OF MY TAIL LIGHTS (THAT CONTROL BRAKE LIGHTS AND BACKUP LIGHTS) THAT ARE LOCATED IN THE HATCH OF MY TAIL GATE. THIS CAUSES A GREAT DEAL OF CONDENSATION TO CLOUD REAR BRAKE AND BACKUP LIGHTS. WHEN THE TAIL GATE IS LIFTED THE 3 OR 4 OUNCES OF WATER THAT HAS ACCUMULATED COMES CLOSE TO OVERFLOWING INTO TAIL LIGHT BULB AREAS WHICH I AM AFRAID WILL SOON DISABLE THOSE LIGHTS AND FAIL TO WARN OTHERS THAT THE VEHICLE IS BRAKING OR STOPPED WHICH COULD LEAD TO A VEHICLE CRASH. VEHICLE HAS NEVER BEEN AN ACCIDENT THAT COULD CAUSE THE DAMAGE. LOCAL TOYOTA DEALERSHIP NOTICED CONDENSATION IN RIGHT REAR TAIL LIGHT ON 22 MARCH 2018 AND RECOMMENDED REPLACING TAIL LIGHT AT A COST OF $330. THEY DID NOT NOTICE A PROBLEM IN RIGHT TAIL LIGHT. IN THE PAST TWO WEEKS I HAVE NOTICED WATER ACCUMULATION AND CONDENSATION IN LEFT TAIL LIGHT. FIRST TIME I NOTICED THE PROBLEM IN LEFT TAIL LIGHT, THE RIGHT TAIL LIGHT WAS FINE. AFTER THE NEXT RAINSTORM 3 TO 4 OUNCES OF WATER HAS ACCUMULATED IN BOTH TAIL LIGHTS--THE WATER AND CONDENSATION STILL REMAIN. I HAVE ATTACHED THE FOLLOWING PHOTOS; --CONDENSATION IN BOTH TAIL LIGHTS (PICTURES 8598 AND 0928) --3 TO 4 OUNCES OF WATER ACCUMULATION INSIDE BOTH TAIL LIGHTS--PICTURES (2140 AND 7546) SHOW WATER IN OUTER LOWER CORNERS OF TAIL LIGHTS WHEN THE LIFT GATE IS RAISED.

NHTSA ODI #11103710

40,000 miles · Jun 15, 2018
Unknown Or Other

SUNROOF GLASS EXPLODED. MY FAMILY AND I WERE GETTING ON THE INTERSTATE, NO OTHER VEHICLES AROUND US AND WE HAD BEEN TRAVELING ALL AFTERNOON WITH NOT TEMPERATURE VARIANCE. RIGHT WHEN WE HIT 80 MPH WE HEARD A VERY LOAD BANG LIKE A GUN HAD GONE OFF IN THE CAR. THEN WE HEARD THE WIND NOISE COMING FROM THE SUNROOF. THE COVER WAS …

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SUNROOF GLASS EXPLODED. MY FAMILY AND I WERE GETTING ON THE INTERSTATE, NO OTHER VEHICLES AROUND US AND WE HAD BEEN TRAVELING ALL AFTERNOON WITH NOT TEMPERATURE VARIANCE. RIGHT WHEN WE HIT 80 MPH WE HEARD A VERY LOAD BANG LIKE A GUN HAD GONE OFF IN THE CAR. THEN WE HEARD THE WIND NOISE COMING FROM THE SUNROOF. THE COVER WAS CLOSED SO WE COULDN'T SEE WHAT HAPPENED. I PULLED OFF AT THE NEXT EXIT. WHEN I LOOKED AT THE SUNROOF IT WAS COMPLETELY SHATTERED. THE GLASS THAT WAS STILL IN PLACE AROUND THE RIM OF THE SUNROOF WAS PROTRUDING UP AWAY FROM THE VEHICLE SO I KNEW NOTHING HIT IT TO BREAK IT. THE BANG WAS REALLY LOAD AS WELL SO I AM EXTREMELY DOUBTFUL THAT IT WAS CAUSED BY ANY KIND OF EXTERIOR OBJECT. VERY LUCKY THE COVER WAS CLOSED OR WE WOULD HAVE HAD GLASS ALL OVER US.

NHTSA ODI #11102162

30,000 miles · Jun 11, 2018
Electrical System

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE TRUNK RELEASE BUTTON AND/OR KEY FAILED TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO NORTHRIDGE TOYOTA (9550 NORDHOFF ST, NORTHRIDGE, CA 91324, (818) 734-5600). THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED…

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TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE TRUNK RELEASE BUTTON AND/OR KEY FAILED TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO NORTHRIDGE TOYOTA (9550 NORDHOFF ST, NORTHRIDGE, CA 91324, (818) 734-5600). THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TT *TR

NHTSA ODI #11101176

36,000 miles · May 23, 2018
Visibility/wiper

THE VISOR WILL NOT STAY UP AND DROPS DOWN OBSTRUCTING THE DRIVERS VIEW OF THE ROAD COMPLETELY(IF TALLER THAN 5'9'). WHEN SWUNG TO THE SIDE IT OBSTRUCTS THE VIEW OUT THE LEFT WINDOW, AND DISTRACTS THE DRIVER BY SWINGING INTO THE LEFT SIDE OF THEIR FACE WHILE TURNING/CHANGING LANES WHILE DRIVING. THIS IS A COMMON PROBLEM WITH TO…

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THE VISOR WILL NOT STAY UP AND DROPS DOWN OBSTRUCTING THE DRIVERS VIEW OF THE ROAD COMPLETELY(IF TALLER THAN 5'9'). WHEN SWUNG TO THE SIDE IT OBSTRUCTS THE VIEW OUT THE LEFT WINDOW, AND DISTRACTS THE DRIVER BY SWINGING INTO THE LEFT SIDE OF THEIR FACE WHILE TURNING/CHANGING LANES WHILE DRIVING. THIS IS A COMMON PROBLEM WITH TOYOTA VEHICLES DUE TO A POOR DESIGN FRICTION MECHANISM THAT SHOULD HOLD THE VISOR AT ANY ANGLE OUT OF THE DRIVERS WAY. REPLACEMENT IS $300 DISCOURAGING PROPER REPLACEMENT AND CAUSING DRIVERS TO ENDURE THE SAFETY HAZARD. TOYOTA HAS PREVIOUSLY REPAIRED VISORS UNDER A TECHNICAL BULLETIN ON OLDER VEHICLES. DUE TO THE COST THERE ARE DOZENS OF REPAIR PROCEDURES AND REMOVAL PROCESSES RECORDED ON YOUTUBE TO ILLUSTRATE HOW WIDESPREAD 'TOYOTA VISOR WON'T STAY UP' JUST SEARCH ON YOUTUBE. REMOVED THE VISOR DOES NOT BLOCK THE DRIVERS VIEW BUT REMOVES SAFETY WARNINGS FOR THE AIRBAG AND SAFE OPERATION ROLLOVER WARNING. TOYOTA SHOULD ISSUE ANOTHER TECHNICAL BULLETIN FOR THIS SUPPOSEDLY IMPROVED VISOR MECHANISM AND REPAIR FOR OWNERS.

NHTSA ODI #11097688

Official recalls

1

15V144000 · Steering:electric Power Assist System

Mar 13, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.

Consequence & remedy

Consequence: An unexpected loss of power steering increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.