NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
403 reportsMileage unknown · Feb 12, 2010
Service Brakes, Hydraulic
I HAVE TOYOTA HIGHLANDER 2008 FROM AUG 2008. THIS CAR HAS A PROBLEM WITH BRAKING. FIRST WINTER IT WAS UNSAFE TO PARK CAR ON SHOPPING PARKING, BECAUSE OF CLOSE PROXIMITY TO OTHER CARS. HIGHLANDER WAS NOT STOPPING, IT CONTINUED MOVING WITH MY LEG ON THE BRAKE PEDAL. THIS CAR WAS NOT SLOWING DOWN. I DROVE MANY DIFFERENT SUVS FROM …
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I HAVE TOYOTA HIGHLANDER 2008 FROM AUG 2008. THIS CAR HAS A PROBLEM WITH BRAKING. FIRST WINTER IT WAS UNSAFE TO PARK CAR ON SHOPPING PARKING, BECAUSE OF CLOSE PROXIMITY TO OTHER CARS. HIGHLANDER WAS NOT STOPPING, IT CONTINUED MOVING WITH MY LEG ON THE BRAKE PEDAL. THIS CAR WAS NOT SLOWING DOWN. I DROVE MANY DIFFERENT SUVS FROM RENTAL COMPANIES, LIKE CHEVY TRAIL BLAZER, GMC ACADIA, JEEP TWO DIFFERENT MODELS, BUT NEVER HAD ANY PROBLEMS WITH BRAKES. I WENT TO THE DEALERSHIP THREE TIMES AND EACH TIME THEY TOLD ME THEY CANNOT DO ANYTHING. I'M USED TO THIS CAR NOW, BUT BRAKING STILL NOT GOOD. IT REQUIRES DEEP PRESSURE ON THE PEDAL AND CAR IS STOPPING LONGER. *TR
NHTSA ODI #10308853
100 miles · Feb 10, 2010
Fuel System, GasolinePower Train
2008 TOYOTA HIGHLANDER FAILS TO SHIFT INTO GEAR. MOST OCCURRENCES AT LOW SPEED AFTER SLOWING TO 5MPH VEHICLE DOES NOT RESPOND TO GAS PEDAL - OR WILL NOT ENGAGE INTO GEAR AND MOVE FORWARD. THIS OCCURS OR IS MOST NOTICEABLE AT SLOW SPEEDS WHEN THE GAS PEDAL IS PUSHED AFTER HAVING SLOWED DOWN OR IN THE MIDST OF A SLOW DOWN (NOT A…
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2008 TOYOTA HIGHLANDER FAILS TO SHIFT INTO GEAR. MOST OCCURRENCES AT LOW SPEED AFTER SLOWING TO 5MPH VEHICLE DOES NOT RESPOND TO GAS PEDAL - OR WILL NOT ENGAGE INTO GEAR AND MOVE FORWARD. THIS OCCURS OR IS MOST NOTICEABLE AT SLOW SPEEDS WHEN THE GAS PEDAL IS PUSHED AFTER HAVING SLOWED DOWN OR IN THE MIDST OF A SLOW DOWN (NOT A COMPLETE STOP) USUALLY TO WAIT FOR TRAFFIC TO CLEAR. OCCURRED WITH EVERY DRIVER OF THE VEHICLE (4). MOST NOTABLE (SCARY) WHILE MY DAUGHTER WAS TURNING AND TRYING TO GET OUT OF THE WAY OF TRAFFIC. CAR WOULD NOT ENGAGE IN GEAR, RPM INCREASE, CAR REVES UP, BUT WILL NOT MOVE FORWARD OUT OF THE WAY OF TRAFFIC. MY DAUGHTER SCREAMED. TAKEN TO DEALER AT LEAST TWICE. AND CONTINUE TO CALL AND COMPLAIN. DEALER STATES THEY HAD EXPERTS LOOK AT CAR, REBOOTED COMPUTER (BECAUSE CAR RESPONDS TO DRIVER THAT DRIVES THE MOST!). SAID NOTHING IS WRONG OR CAN BE DONE. DEALER HAS ADMITTED THAT ENGAGING IS SLOW, NOTICEABLE. FAILURE TO ENGAGE OCCURS DAILY. CONSEQUENCE - IN DANGER OF NOT BEING ABLE TO MOVE CAR OUT OF THE WAY OF ONCOMING TRAFFIC. NOTHING WAS DONE TO REPAIR. COMPUTER RE-SET. (THIS IS WHAT I WAS TOLD) VEHICLE ALSO HAS EXPERIENCED TROUBLE WHILE DRIVING UP HILL. RPM WENT TO 4000 + AND WOULD NOT CHANGE GEARS. ON FREEWAY AND SLOWING DOWN. HAD 6 HIGH SCHOOL GIRLS IN CAR. ALSO HAS "DROPPED" INTO GEAR HEAVILY. *TR
NHTSA ODI #10308598
100 miles · Feb 10, 2010
Power TrainVehicle Speed Control
THIS IS AN INTERMITTENT PROBLEM WITH ACCELERATION WE HAVE HAD WITH OUR TOYOTA HIGHLANDER SINCE WE PURCHASED THE VEHICLE. WHEN ACCELERATING, THE VEHICLE WILL PERIODICALLY OVER-REV BEFORE THE AUTOMATIC TRANSMISSION SHIFTS INTO THE APPROPRIATE GEAR. THIS RESULTS IN A MOMENTARY LACK OF ACCELERATION. AGAIN THIS IS AN INTERMITTENT …
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THIS IS AN INTERMITTENT PROBLEM WITH ACCELERATION WE HAVE HAD WITH OUR TOYOTA HIGHLANDER SINCE WE PURCHASED THE VEHICLE. WHEN ACCELERATING, THE VEHICLE WILL PERIODICALLY OVER-REV BEFORE THE AUTOMATIC TRANSMISSION SHIFTS INTO THE APPROPRIATE GEAR. THIS RESULTS IN A MOMENTARY LACK OF ACCELERATION. AGAIN THIS IS AN INTERMITTENT PROBLEM. WHEN TAKEN TO THE TOYOTA DEALER, THEY SAY THEY CANNOT RECREATE THE PROBLEM AND THAT THERE IS NOTHING THAT THEY CAN SEE THAT IS WRONG WITH THE VEHICLE. *TR
NHTSA ODI #10308314
100 miles · Feb 10, 2010
Service Brakes, Electric
OUR 2008 TOYOTA HIGHLANDER HAS HAD THE SAME INTERMITTENT BRAKING PROBLEM SINCE WE PURCHASED IT IN 2008. WHEN WE BRAKE FOR THE FIRST SECOND OR SO OF DEPRESSING THE BRAKE PEDAL THE BRAKES WILL EITHER NOT RESPOND OR THERE WILL BE A SLIGHT SURGE IN ACCELERATION. AFTER FURTHER DEPRESSION OF THE BRAKE PEDAL, THE BRAKES WILL ENGAGE,…
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OUR 2008 TOYOTA HIGHLANDER HAS HAD THE SAME INTERMITTENT BRAKING PROBLEM SINCE WE PURCHASED IT IN 2008. WHEN WE BRAKE FOR THE FIRST SECOND OR SO OF DEPRESSING THE BRAKE PEDAL THE BRAKES WILL EITHER NOT RESPOND OR THERE WILL BE A SLIGHT SURGE IN ACCELERATION. AFTER FURTHER DEPRESSION OF THE BRAKE PEDAL, THE BRAKES WILL ENGAGE, BUT THE INITIAL ENGAGEMENT IS NOT SMOOTH. IT FEELS LIKE SOMEONE THAT HAS BRAKED THEIR VEHICLE TOO RAPIDLY. THIS ISSUE COMES AND GOES. WHEN WE TAKE IT TO THE DEALER, THEY SAY THEY CANNOT RECREATE THE ISSUE AND SAY THERE IS NOTHING WRONG WITH THE VEHICLE. *TR
NHTSA ODI #10308305
10,000 miles · Feb 9, 2010
Service Brakes, Hydraulic
LEFT AND RIGHT REAR BRAKES STAY ENGAGED WHEN APPLIED AND WILL NOT DISENGAGE FOR UP TO 2 MINUTES AFTER RELEASED. I WAS TOLD THAT THE MECHANISM (APPARENTLY THE CALIPERS) WAS CORRODED. *TR
NHTSA ODI #10308219
3,000 miles · Feb 9, 2010
Suspension
I OWN A 2008 TOYOTA HIGHLANDER ALL WHEEL DRIVE AND HAVE A PROBLEM WITH THE CAR'S ALIGNMENT. MY MECHANIC SAID IT IS A DEFECT THAT CANNOT BE FIXED AND IS A SAFETY DANGER. WHEN MY CAR HAD 3,000 MY MECHANIC SAID THE TIRES WERE SHREDDING. WHEN HE CHECKED MY ALIGNMENT HE SAID IT WAS OFF BUT WHENHE TRIED TO CORRECT IT HE SAID IT WAS IM…
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I OWN A 2008 TOYOTA HIGHLANDER ALL WHEEL DRIVE AND HAVE A PROBLEM WITH THE CAR'S ALIGNMENT. MY MECHANIC SAID IT IS A DEFECT THAT CANNOT BE FIXED AND IS A SAFETY DANGER. WHEN MY CAR HAD 3,000 MY MECHANIC SAID THE TIRES WERE SHREDDING. WHEN HE CHECKED MY ALIGNMENT HE SAID IT WAS OFF BUT WHENHE TRIED TO CORRECT IT HE SAID IT WAS IMPOSSIBLE TO FIX AND IT IS A DEFECT. I TOOK THE CAR TO THE TOYOTA DEALER AND WAS TOLD THEY WOULD FIX IT. WHEN I PICKED UP THE CAR THEY SAID IT WAS REALIGNED BUT COULD NOT GET IT TO THE RECOMMENDED ALIGNMENT BUT IT WAS NOT A SAFETY ISSUE. I TOOK THE CAR BACK AGAIN TO HAVE IT REALIGNED AND THE SAME RESULT THAT IT COULD NOT BE REALIGNED TO COMPANY SPECS BUT TOYOTA TOLD ME THE MISALIGNMENT IS NOT A SAFETY DANGER. MY MECHANIC SAID IT IS A DANGER SO I BROUGHT IT BACK TO TOYOTA TO COMPLAIN. TOYOTA SAID THERE IS NOTHING THEY CAN DO SO I SHOULD JUST LIVE WITH IT. I AM FURIOUS AND AM CONCERNED ABOUT THE SAFETY OF MY CAR. WILL YOU PLEASE HELP ME. I AM AWARE OF OTHER OWNERS WITH ALIGNMENT PROBLEMS WITH THE ALL WHEEL DRIVE MODELS. THANK YOU. *TR
NHTSA ODI #10307919
38,400 miles · Feb 9, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER WHICH WAS PURCHASED IN OCTOBER 2007. SHE STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN WITH HER FOOT ON THE BRAKE PEDAL, THERE WAS A SUDDEN INCREASE IN RPMS WITHOUT WARNING. SHE ASSUMED THE FLOOR MAT WAS BLOCKING THE ACCELERATOR PEDAL; HOWEVER UPON FURTHER INVESTIGATION FOUND THIS …
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TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER WHICH WAS PURCHASED IN OCTOBER 2007. SHE STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN WITH HER FOOT ON THE BRAKE PEDAL, THERE WAS A SUDDEN INCREASE IN RPMS WITHOUT WARNING. SHE ASSUMED THE FLOOR MAT WAS BLOCKING THE ACCELERATOR PEDAL; HOWEVER UPON FURTHER INVESTIGATION FOUND THIS WAS NOT THE CASE. THE VEHICLE THEN PROCEEDED TO ABNORMALLY ACCELERATE AT SPEEDS OF LESS THAN 15 MPH. THE CONTACT USED BOTH FEET TO DEPRESS THE BRAKE PEDAL AND ABRUPTLY SHIFTED THE VEHICLE INTO THE PARK POSITION. THE VEHICLE CONTINUED TO IDLE UNTIL SHE SHUT THE ENGINE OFF. THE DEALER WAS CONTACTED AND SHE WAS ADVISED THAT THERE WERE NO RECALLS ON HER VEHICLE. THE DEALER NOR MANUFACTURER PROVIDED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 38,400 AND THE CURRENT WAS 39,538. UPDATED 3/24/10 *CN UPDATED 08/18/10*JB
NHTSA ODI #10307834
38,400 miles · Feb 9, 2010
Vehicle Speed Control
AT THE END OF OCTOBER, 09, I WAS DRIVING WITH BOTH OF MY BOYS IN THE CAR. I GOT INTO THE LEFT TURN LANE ON BAY AREA BLVD, HOUSTON,TX. I HAD ONE CAR IN FROM OF ME. I HAD MY FOOT ON THE BRAKE AND MY ENGINE RACED AND I STARTED TO GO FORWARD. I LOOKED DOWN QUICKLY TO SEE IF THE FLOOR MAT WAS STUCK AND IT WAS NOT. I PRESSED BOTH …
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AT THE END OF OCTOBER, 09, I WAS DRIVING WITH BOTH OF MY BOYS IN THE CAR. I GOT INTO THE LEFT TURN LANE ON BAY AREA BLVD, HOUSTON,TX. I HAD ONE CAR IN FROM OF ME. I HAD MY FOOT ON THE BRAKE AND MY ENGINE RACED AND I STARTED TO GO FORWARD. I LOOKED DOWN QUICKLY TO SEE IF THE FLOOR MAT WAS STUCK AND IT WAS NOT. I PRESSED BOTH FEET ON THE BRAKE AND CONTINUED TO MOVE FORWARD. I PUT MY CAR IN PARK AND TURNED THE CAR OFF. MY 11 YEAR OLD WAS IN THE FRONT SEAT AND HE EXPERIENCED THE ENTIRE SITUATION. I WAS VERY SCARED THAT I WOULD HIT THE CAR IN FRONT WHICH IS WHY I PUT THE CAR IN PARK AND TURNED IT OFF. I DID NOT THINK ANYONE WOULD BELIEVE ME SO I DID NOT TELL ANYONE ABOUT IT. LAST WEEKEND I WAS WAITING AT THE RED LIGHT WITH MY FOOT ON THE BRAKE TO TURN LEFT AND MY CAR ENGINE STARTED TO RACE AGAIN, I WAS READY TO PUT MY CAR IN PARK BUT THE LIGHT TURNED GREEN SO I WAS ABLE TO MOVE FORWARD. I CONTACTED STAR TOYOTA IN LEAGUE CITY AND SPOKE TO THE SERVICE MANAGER. I WAS INFORMED AGAIN ( ONCE BY THE SALES MANAGER) THAT MY CAR VIN HAD A J IN FRONT OF IT SO IT WAS NOT INVOLVED IN THE RECALL. I WAS TOLD TO BRING IT IN AT MY EXPENSE TO HAVE IT LOOKED AT AND WAS REFERRED TO THE 800 331 4331. I CALLED THAT NUMBER AND RECEIVED A RECORDING THAT DUE TO THE HIGH VOLUME OF CALLS THAT THEY WERE NOT ACCEPTING CALLS AND WAS REFERRED TO THE TOYOTA PRESS ROOM ON LINE. I WENT TO THAT SITE AND DID NOT FIND ANY WAY TO CONTACT TOYOTA. I HAVE A DANGEROUS CAR AND I CANNOT GET HELP WITH IT FROM THE DEALER. I DON'T CARE IF THE VIN HAS A J IN FRONT OF IT OR IF IT WAS MADE IN JAPAN. I HAVE OWNED THIS CAR SINCE OCT 2007. MY HUSBAND COMPLAINED SEVERAL TIMES THAT WHILE HE WAS DRIVING THE CAR ON THE INTERSTATE THAT IT SEEMED TO ACCELERATE FASTER ON ITS OWN. *TR
NHTSA ODI #10307812
23,000 miles · Feb 8, 2010
Electrical System
I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN THE INFORMATION SCREEN INDICATED THERE HAD BEEN A BRAKE MALFUNCTION AND THAT I SHOULD PULL OVER AND CALL THE DEALER. I NOTICED THE EMERGENCY BRAKE LIGHT WAS LIT SO I THOUGHT I HAD SOMEHOW BEEN DRIVING WITH THE EMERGENCY BRAKE ON. IN KIND OF A PANIC I THEN PUSHED DOWN THE EMERGENCY B…
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I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN THE INFORMATION SCREEN INDICATED THERE HAD BEEN A BRAKE MALFUNCTION AND THAT I SHOULD PULL OVER AND CALL THE DEALER. I NOTICED THE EMERGENCY BRAKE LIGHT WAS LIT SO I THOUGHT I HAD SOMEHOW BEEN DRIVING WITH THE EMERGENCY BRAKE ON. IN KIND OF A PANIC I THEN PUSHED DOWN THE EMERGENCY BRAKE ABOUT HALF WAY IN AN EFFORT TO TURN IT OFF. THIS CAUSED THE CAR TO SLOW DOWN PRECIPITIOUSLY AND WE ALMOST GOT INTO AN ACCIDENT. IT TURNS OUT THE PROBLEM WAS CAUSED BY CORROSION IN ONE OF THE WHEEL SENSORS THAT DETECTS SLIPPAGE. THE EMERGENCY BRAKE WAS NEVER ENGAGED. TOYOTA SHOULD NOT ILLUMINATE THAT LIGHT WHEN THIS HAPPENS TO PREVENT DRIVERS FROM THINKING THEIR EMERGENCY BRAKE IS ENGAGED WHEN INFACT IT IS NOT. TOYOTA SHOULD RECALL THE 2008 HIGHLANDER TO MAKE SURE THERE IS NO CORROSION SINCE THE MESSAGE ON THE INFORMATIONAL DISPLAY IS SO DISTRACTING TO THE DRIVER.
NHTSA ODI #10307495
3,000 miles · Feb 8, 2010
Electrical SystemFuel System, Gasoline
DRIVING MY NEW 2008 TOYOTA HIGHLANDER LEASED DEC. 2008. ON 4-5 SEPARATE OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ON I ACCELERATED AND THE VEHICLE IMMEDIATELY WENT TO FULL RACE. PEDAL WAS NOT STUCK. COULD NOT TURN OFF THE CRUISE CONTROL. SHIFTING INTO NEUTRAL CAUSED UNCONTROLLED MAXIMUM RPMS. TURNING THE KEY OFF AND B…
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DRIVING MY NEW 2008 TOYOTA HIGHLANDER LEASED DEC. 2008. ON 4-5 SEPARATE OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ON I ACCELERATED AND THE VEHICLE IMMEDIATELY WENT TO FULL RACE. PEDAL WAS NOT STUCK. COULD NOT TURN OFF THE CRUISE CONTROL. SHIFTING INTO NEUTRAL CAUSED UNCONTROLLED MAXIMUM RPMS. TURNING THE KEY OFF AND BACK ON NUMEROUS TIMES DID NOT FIX THE PROBLEM. EVENTUALLY AFTER ABOUT 20-30 SECONDS THE PROBLEM RESOLVED, ENGINE SLOWED WITH NO SIGN THERE HAD EVER BEEN A PROBLEM. THIS HAS NOT HAPPENED AGAIN SINCE SPRING 2009 BUT THAT SPRING THE 4-5 EPISODES HAPPENED WITHIN A FEW WEEKS.
NHTSA ODI #10307434
Official recalls
11Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Apr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence & remedy
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Additional source detail variants (2)
Air Bags:side/window
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Air Bags
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Apr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
Consequence & remedy
Consequence: HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
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