Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports14 fire reports24 injury reports

Tires complaints

25 reports

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Mileage unknown · Jun 6, 2010

Tires

POOR TIRES ON MY 2008 TOYOTA HIGHLANDER SPORT EDITION. EXCESSIVE WEAR AND NEED TO BE REPLACED AT 22K MILES. THEY ARE THE BRIDGESTONE 245/55/R19. *TR

NHTSA ODI #10334786

31,077 miles · May 3, 2010

Power TrainTires

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2008 TOYOTA HIGHLANDER PURCHASED USED TOYOTA CERTIFIED 9-3-09 FAILS TO SHIFT INTO GEAR. MOST OCCURRENCES AT LOW SPEED AFTER SLOWING TO 5MPH VEHICLE DOES NOT RESPOND TO GAS PEDAL - OR WILL NOT ENGAGE INTO GEAR AND MOVE FORWARD. THIS OCCURS OR IS MOST NOTICEABLE AT SLOW SPEEDS WHEN THE GAS PEDAL IS PUSHED AFTER HAVING SLOWED DOWN OR IN THE MIDST OF A TURN INTO A PARKING SPOT. WIFE HAS ALSO COMPLAINED ABOUT TRANSMISSION NOT ENGAGING INTO GEAR WHEN CAR IS FIRST STARTED UP ACTS LIKE YOU DIDN'T SHIFT IT INTO GEAR. WE HAVE ALSO NOTED TRANSMISSION DOESN'T ALWAYS SEEM TO DISENGAGE WHEN SLOWING FROM HIGHWAY SPEEDS 55 MPH. FEELS LIKE IT IS DRAGGING CAR TO STOP. THERE IS A NOTICEABLE WHINE BETWEEN 55 - 62 MPH. TALKED TO DEALER MECHANIC AND HE SAID THAT WAS NORMAL EVERYTHING IS CONTROLLED BY COMPUTERS. WE ARE GOING TO TAKE IT BACK IN THIS WEEK AND COMPLAIN ABOUT THE TRANSMISSION SLIPPAGE. WE HAVE ALSO HAD A ISSUE WITH THE TOYO TIRES. AT 28,345 THEY WERE DOWN TO 5/32 TO 4/32. THEY HAVE MAJOR PROBLEMS IN SNOW AND HEAVY RAIN WITH LOSS OF TRACTION. WHEN ESC KICKS ON IN THE SNOW ON A TURN DO TO SLIDING AT SLOW SPEED IT MAKES MATTERS WORSE BE BETTER OFF WITH IT TURNED OFF. *TR

NHTSA ODI #10328714

23,000 miles · Apr 13, 2010

Tires

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER SPORT. THE CONTACT STATED THAT ONE OF THE LUG NUTS ON THE TIRE HAD RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LUG NEEDED TO BE REPLACED. THERE HAS BEEN NO REPLACEMENT OF THE LUG NUT AT THE TIME OF THE COMPLAINT. THE FAILURE MILEA…

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NHTSA ODI #10325496

23,000 miles · Apr 8, 2010

EquipmentTires

TOYOTA HIGHLANDER (2008) WITH TOYO A20 TIRES. EXTREMELY HIGH WEAR WITH LOW MILEAGE; CAR HYDROPLANES WITH MINIMAL WET ROAD SURFACE, POWER WHEELS LOSE TRACTION, EVEN WITH SLOW START. THE TOYO TIRE TREADS ARE ALMOST WORN OFF AT 23000 MILES; WHEN IN NORMAL DRIVING, ONE SHOULD EXPECT 45000 MILES. THIS IS A VERY POOR QUALITY OEM TI…

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NHTSA ODI #10324566

18,600 miles · Mar 23, 2010

Tires

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I ASK BECAUSE TODAY HAD A HORRIBLE EXPERIENCE WITH TOYOTA. THEY TOLD ME MY SHREDDING, BALD TIRES ARE SAFE AND NOTHING WRONG WITH THEM. CALLED TOYO WHO MAKES THE TIRES AND THEY OFFERED ME 50 PERCENT DISCOUNT ON NEW TIRES AND TIRE PLACE SAID CAR WOULDN'T PASS INSPECTION.. .ALL THIS WHEN AN HOUR EARLIER TOYOTA DEALERSHIP SAID EVERYTHING IS SAFE AND SENT ME OFF WITH A SAFETY INSPECTION REPORT SAYING ALL IS WELL... FROM WHAT I SEE ONLINE, IT SEEMS LIKE HUNDREDS OF CUSTOMERS DEALING WITH SAME 2008 VEHICLES WITH ONLY 10-18K MILES ON TIRES THAT ARE SHREDDING AND BALD. PERSONALLY I THINK THIS COULD BE ANOTHER TOYOTA EXAMPLE OF TURNING THE OTHER WAY. FROM READING CONSUMERS STORIES AND COMMENTS ONLINE I AM AFRAID THIS COULD RESULT IN MORE INJURIES THAN THE WHOLE BRAKE SITUATION. APPRECIATE ANYTHING YOU CAN DO TO DRAW SOME ATTENTION TO THIS. THE DEALERSHIP I WENT TO WAS: TOYOTA OF BRAINTREE 781 848 9300 CUSTOMER SERVICE MANAGER BOB HADGES SERVICE MANAGER BOB SULLIVAN

NHTSA ODI #10321686

30,000 miles · Mar 8, 2010

Tires

TL* THE CONTACT OWNS TOYO OPEN COUNTRY A20 TIRES, SIZE 245/55/R19, DOT# CXHHDK84607. WHILE THE CONTACT WAS HAVING HER VEHICLE INSPECTED SHE NOTICED THAT ALL 4 TIRES WERE EXPERIENCING ADNORMAL TREAD WEAR. THE TIRES WERE TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE EXPERIENCING NORMAL WEAR. THERE WERE…

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NHTSA ODI #10317676

1,000 miles · Feb 7, 2010

Tires

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MY WIFE'S 2008 TOYOTA HIGHLANDER SPORT WITH 19" RIMS CAME WITH BRIDGESTONE DUELER H/L 400 TIRES. THIS TIRE HAPPENS TO BE THE ONLY TIRE MADE TO FIT THIS RIM OTHER THAN A TOYOTA OPEN COUNTRY WHICH APPARENTLY WAS STANDARD ON THE HYBRID MODEL. WE FOUND THIS TIRE TO BE UNFIT AND UNSAFE FOR A 4,500 LB VEHICLE OF THIS SCALE. THESE TIRES HYDROPLAN IN RAIN FROM THE MOMENT THEY WERE NEW, AND THEY HANDLED TERRIBLY IN ANY AMOUNT OF SNOW, CAUSING THE REAR OF OUR 4WD VEHICLE TO SLIDE SIDEWAYS WHEN STARTING FROM SIMPLE STOPS. ON SEVERAL OCCASIONS WE HELD OUR BREATH AS WE SLID TOWARD VEHICLES AND PROPERTY WHILE THE STABILITY CONTROL SYSTEM TRIED IN VAIN TO OVERCOME THE TIRE'S VERY POOR HANDLING CHARACTERISTICS. IF YOU GO TO TIRERACK.COM YOU WILL SEE THAT THIS TIRE IS RATED EXTREMELY POORLY BY MANY MANY OWNERS OF HIGHLANDERS AND OTHER CARS THAT THEY CAME STANDARD ON. WHEN I CONTACTED TOYOTA ABOUT THIS, THEY BALKED AT ME, AND COPPED AN ATTITUDE WHEN THEY ASKED IF I SERIOUSLY THOUGHT TOYOTA WAS GOING TO REPLACE MY TIRES FOR ME. THESE TIRES ARE UNSAFE FOR ANY VEHICLE WHICH WILL TRAVEL IN SNOW OR RAIN. THE FINAL INSULT OF THESE TIRES IS THAT THEY WERE MORE THAN THREE-QUARTERS WORN OUT BY 15,000 MILES. WE MILKED THESE TIRES UNTIL ALMOST 30,000 MILES SINCE I REFUSED TO BUY THE SAME TIRE AGAIN, HOPING SOME OTHER MANUFACTURER WOULD COME ALONG WITH A SIMILAR SIZED TIRE - 245/55-19. THAT NEVER HAPPENED, SO I WENT WITH A 255 WIDTH TIRE AND BROUGHT A WELL RATED HANKOOK. I COULD NOT BE HAPPIER. I AM JUST INCENSED THAT TOYOTA COLLUDED WITH BRIDGESTONE TO INSTALL SUCH TERRIBLY CHEAP AND UNSAFE TIRES ON THOUSANDS OF HIGHLANDERS, STRANDING ALL THOSE OWNERS TO SUFFER THE SAME INSTABILITY ISSUES AS WE DID, WHILE THEY DID NOT WORK WITH ANY OTHER TIRE VENDORS TO SUPPLY THIS DISTINCTIVE TIRE DESIGN. I AM NOT SURE WHO I HOLD IN MORE CONTEMPT - BRIDGESTONE OR TOYOTA. I DO NOT DOUBT THAT YOU COULD RESEARCH VEHICLE CRASHES INVOLVING HIGHLANDERS AND FIND MANY CAUSED BY POOR TRACTION. *TW

NHTSA ODI #10307335

Mileage unknown · Feb 6, 2010

Tires

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TOYO A20 OPEN COUNTRY TIRES IN 245/55R19 SIZE WEAR PREMATURELY WITH POTENTIAL LOSS OF TRACTION AND CONTROL. DRIVERS UNAWARE OF THE FACT THESE TIRES WEAR OUT IN LESS THAN 20,000 MILES MAY FAIL TO CHECK THEM FOR WEAR SOON ENOUGH. THESE TIRES ARE THE OEM TIRES USED ON THE 2008 TOYOTA HIGHLANDER SPORT MODEL AND PROBABLY SOME OTHER TOYOTA MODELS AND MODEL YEARS AS WELL. THE 2008 VEHICLE OWNERS WILL BE THE FIRST TO REPORT PROBLEMS. THIS BLOG ON CONSUMER REPORTS DETAILS THE PROBLEMS. HTTP://BLOGS.CONSUMERREPORTS.ORG/CARS/2009/04/TOYOTA-HIGHLANDER-HOW-TO-CHOOSE-THE-BEST-REPLACEMENT-TIRE-.HTML TOYOTA DEALERS ARE OFFERING NO COMPENSATION OR REPLACEMENT ASSISTANCE AND THIS SIZE TIRE IS UNIQUE SO THAT ONLY TWO FIRMS OFFER REPLACEMENTS - TOYO AND BRIDGESTONE. THE BRIDGESTONE OEM TIRES IN THIS SIZE MAY HAVE THE SAME WEAR AND TRACTION PROBLEMS. *CN

NHTSA ODI #10306997

25,000 miles · Nov 4, 2009

Tires

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I OWN A 2008 TOYOTA HIGHLANDER LIMITED. AFTER DRIVING 25K MILES, I NOTICED A VIBRATION IN MY STEERING. I THEN NOTICED MY TIRES TREAD ON ALL 4 TIRES WORN DOWN TO ALMOST 2/32" OF TREAD DEPTH REMAINING. I HAVE ORIGINAL TIRES: OPEN COUNTRY A20 P 245/55R19 103S. I CALLED TOYO TIRE CONSUMER RELATIONS DEPT. AND THEY SAID THERE IS NO MILEAGE WARRANTY ON THE ORIGINAL EQUIPMENT. THEY OFFER 30% DISCOUNT ON NEW SET OF TIRES INSTALLED AT TIRE DEALER CENTER. NEW TIRES, AFTER DISCOUNT WILL COST ABOUT $900, BUT THEY ON THE BACK ORDER AND BECOME AVAILABLE ONLY BY THE END OF DECEMBER 2009. I FORCED TO KEEP DRIVING MY CAR WITH BAD TIRES.THEY DON'T OFFER ANY REPLACEMENT TIRES FOR THIS ODD SIZE, MANUFACTURED ONLY FOR THIS CAR. THESE TIRES CREATE A HAZARD TO ME, MY FAMILY AND PUBLIC SAFETY, ESPECIALLY DRIVING IN THE NORTH-EAST AREAS. I HAVE NEVER HAD A NEW VEHICLE THAT NEED NEW TIRES WHEN IT IS BARELY TWO YEARS OLD. I TRY TO REPLACE THIS TIRES BEFORE I HAVE AN INCIDENT. I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT THESE TIRES ON VARIOUS WEB SITES. ALL TOYOTA HIGHLANDER OWNERS VERY DISAPPOINTED AND LOST. MANY TRY TO CHANGE TIRE SIZE TO MORE COMMON USED, WHICH WILL VOID POWER-TRAIN WARRANTY AND COULD CREATE MORE OF SAFETY PROBLEMS. I HOPE YOU FIND THIS SITUATION VERY DISTURBING AND POTENTIALLY SAFETY HAZARDOUS AND WILL LEAD TO YOUR INVESTIGATION AND CORRECTION. *TR

NHTSA ODI #10291016

15,000 miles · Oct 10, 2009

Tires

WE HAVE LEASED A 2008 TOYOTA HIGHLANDER FOR 22 MONTHS. THE TOYO A 20 TIRES ARE SO WORN WITH NORMAL DRIVING THEY WILL NOT PASS STATE INSPECTION. NUMEROUS COMPLAINTS APPEAR ONLINE REGARDING THIS MATTER. NO ONE WANTS TO TAKE RESPONSIBILITY FOR THIS MATTER. THERE IS OBVIOUSLY A DEFECT WITH TIRE OR CAR. *TR

NHTSA ODI #10286964

Official recalls

16V396000 · Seats:front Assembly:seat Heater/cooler

Jun 2, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence & remedy

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

15V689000 · Visibility:power Window Devices And Controls

Oct 22, 2015

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Consequence & remedy

Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

14V743000 · Seats:front Assembly:seat Heater/cooler

Nov 19, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence & remedy

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

14V168000 · Air Bags:frontal:driver Side:inflator Module

Apr 9, 2014

Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.

Consequence & remedy

Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.

Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.

12V491000 · Visibility:power Window Devices And Controls

Oct 10, 2012

Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Consequence & remedy

Consequence: If the switch overheats, it may melt, possibly resulting in a fire.

Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

11V245000 · Air Bags; Air Bags:side/window

Apr 21, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.

Consequence & remedy

Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.

Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Additional source detail variants (2)

Air Bags:side/window

Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.

Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Air Bags

Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.

10V035000 · Equipment:other:labels

Feb 3, 2010

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

10V036000 · Equipment:other:labels

Feb 3, 2010

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

10V023000 · Vehicle Speed Control:accelerator Pedal

Jan 27, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

09V223000 · Equipment:other:labels

Jun 15, 2009

TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."

Consequence & remedy

Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

08V181000 · Seat Belts:rear/other

Apr 18, 2008

TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.

Consequence & remedy

Consequence: HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.

Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA18006 · Steering Column Separation

Opened Nov 16, 2018 · Closed Apr 2, 2024

Status: closed (inferred from source dates) · Steering; Steering:column

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Steering:column

Steering

PE18005 · Upper Steering Column Separation

Opened May 4, 2018 · Closed Nov 20, 2018

Status: closed (inferred from source dates) · Steering; Steering:column

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.

Additional source detail variants (2)

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