NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
58 reportsClear category filter141,451 miles · Jun 17, 2014
Electrical SystemEngineSteering
WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUS…
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WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUSY STREET. HAD IT TOWED TO THE LOCAL TOYOTA DEALER AND THE DIAGNOSIS WAS A FAILED COIL. THEY REPLACED ALL 3 COILS SAYING THAT IT WOULD BE PRUDENT AS THE ENGINE WAS ALREADY APART (I AGREE). THEY ALSO SAID THAT THIS IS A RELATIVELY COMMON OCCURRENCE WITH SOME OF THE HIGHLANDER HYBRIDS. I HAVE THE PART AND IT LOOKS LIKE THE TOP OF THE COIL BECAME OVER HEATED AND BLEW OUT THE TOP PLASTIC COMPOUND. I CONSIDER MYSELF VERY LUCKY THAT THIS DID NOT HAPPEN WHILE ON A HIGHWAY ON A RAINY DAY WHERE THE VEHICLE ABRUPTLY STOPPING WOULD CERTAINLY HAVE CAUSED ME TO BE IN AN ACCIDENT. THIS IS CERTAINLY A FLAW THAT TOYOTA SHOULD ADDRESS FOR SAFETY REASONS AND IT MAKES ME HESITANT TO WANT TO PURCHASE ANOTHER TOYOTA PRODUCT AGAIN. *TR
NHTSA ODI #10598817
92,800 miles · May 28, 2014
Engine
I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUS…
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I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUST CHANGED THE OIL IN MY CAR A FEW DAYS PRIOR. BEFORE I COULD MAKE IT HOME THE CAR WAS SMOKING, KNOCKING, AND SHIFTING VERY LOUDLY. MY HUSBAND SAID I WAS LUCKY THIS DIDN'T LOCK UP THE ENGINE. HE DISCOVERED OIL SPLATTERS ALL OVER THE TIRE AND NEAR THE ENGINE. WE HAD NO ISSUES AT ALL PRIOR TO TODAY. WE ARE GOING TO TRY REPLACING THE OIL LINE AS DENOTED IN OTHER PEOPLES COMMENTS. THEIR EXPERIENCES WITH THIS ISSUE MIRROR MY EXPERIENCE. I'M DISAPPOINTED TO HEAR TOYOTA ISSUED A SERVICE BULLETIN ABOUT THIS AND NOT A SAFETY RECALL. THIS COULD HAVE BEEN A HUGE SAFETY ISSUE AS I'M HAULING KIDS TO/FROM DAYCARE DURING RUSH HOUR TRAFFIC NOT TO MENTION LOCKING UP THE ENGINE. THIS CAME OUT OF THE MIDDLE OF NOWHERE. *TR
NHTSA ODI #10594692
107,472 miles · May 21, 2014
Engine
TOYOTA'S T-SB-0201-1 SHOULD TRIGGER A RECALL!! MY WIFE WAS DRIVING HER '08 HIGHLANDER, WITH 2 CO-WORKER PASSENGERS, TO A FUNERAL. ON 95N IN DANVERS, MA, A MOTOR BIKER PULLED ALONGSIDE & FLAGGED MY WIFE TO PULL OVER ASAP AS THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND UNDER THE CAR. AFTER STOPPING THE CAR & WAITING FOR …
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TOYOTA'S T-SB-0201-1 SHOULD TRIGGER A RECALL!! MY WIFE WAS DRIVING HER '08 HIGHLANDER, WITH 2 CO-WORKER PASSENGERS, TO A FUNERAL. ON 95N IN DANVERS, MA, A MOTOR BIKER PULLED ALONGSIDE & FLAGGED MY WIFE TO PULL OVER ASAP AS THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND UNDER THE CAR. AFTER STOPPING THE CAR & WAITING FOR THE SMOKE TO DISSIPATE,HE CHECKED & FOUND THERE WAS NO LONGER ANY OIL IN THE ENGINE, THE OIL HAD EMPTIED FROM THE ENGINE THE LAST FEW MILES WHILE ON THE HIGHWAY. I ARRIVED LATER THAT MORNING TO INVESTIGATE, TO DISCOVER THAT THE OIL WAS BELOW THE DIPSTICK. THE BOTTOM OF THE ENGINE & ENTIRE UNDERSIDE OF THE VEHICLE, INCLUDING THE EXHAUST SYSTEM, SPARE TIRE, WHEEL WELLS, RIGHT WHEELS & TIRES & REAR LIFTGATE WERE COATED IN ENGINE OIL. THE SMOKE APPARENTLY WAS FROM OIL SPLASHING ONTO THE HOT EXHAUST SYSTEM, & VAPORIZING DUE TO THE HIGH TEMP, CREATING A POTENTIAL FIRE HAZARD. WE HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP. THEY DETERMINED THAT AN OIL COOLER LINE EXTERNAL TO THE ENGINE - PART OF A TOWING OPTION PACKAGE THE CAR HAS - HAD RUPTURED! THE ENGINE'S OIL HAD BEEN PUMPED OUT BY THE OIL PUMP. WE HAVE SINCE DISCOVERED THAT TOYOTA HAD ISSUED A TECHNICAL SERVICE BULLETIN - T-SB-0201-11 - IN DECEMBER 2011 WHICH ADDRESSED "OIL SEEPAGE" FROM THIS EXACT OIL LINE. NOW WE ARE $480 POORER, & WE COULD HAVE EXPERIENCED A $10 K ENGINE FAILURE DUE TO SEIZING, & POSSIBLE INJURY OR LOSS OF LIFE DUE TO THIS. THIS TSB WAS NEVER PERFORMED ON OUR CAR AS WE HAD NEVER SEEN SPOTTING IN OUR DRIVEWAY FROM THIS LEAK. THE NEW PART INSTALLED WAS REDESIGNED AS SOLID METAL TUBING TO FIX THE ORIGINAL RUBBER HOSE WITH CLAMPS. INSTEAD OF RECALLING ALL OF THE AFFECTED VEHICLES TO REPLACE THIS POTENTIAL LIFE TAKER, TOYOTA SIMPLY SWEPT IT UNDER THE RUG AND ONLY REPLACED THEM WHEN SOMEONE SAW A LEAK AND ONLY WHEN THEY STILL WERE BELOW THEIR 36,000 MILEAGE WARRANTY. CRAZY! *TR
NHTSA ODI #10593150
Mileage unknown · May 12, 2014
Engine
THE OIL LINE HAS DEGRADED, CAUSING TOTAL LOSS OF ENGINE OIL AND POSSIBLE ENGINE DAMAGE. *TR
NHTSA ODI #10587715
92,221 miles · Mar 24, 2014
Engine
DRIVING IN PARKING LOT AT APPROXIMATELY 5MPH WHEN SMELLED BURNING OIL. PARKED CAR AND NOTICED SMOKE FROM UNDER THE HOOD. TURNED OFF CAR AND CHECKED UNDER THE HOOD AND NOTICED OIL OVER ENGINE. SEARCHED ONLINE AND SAW ISSUE WITH OIL-COOLER LINE "TOYOTA: ON SOME VEHICLES, THE ENGINE OIL COOLER PIPES MAY EXHIBIT AN OIL SEEPAGE. I…
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DRIVING IN PARKING LOT AT APPROXIMATELY 5MPH WHEN SMELLED BURNING OIL. PARKED CAR AND NOTICED SMOKE FROM UNDER THE HOOD. TURNED OFF CAR AND CHECKED UNDER THE HOOD AND NOTICED OIL OVER ENGINE. SEARCHED ONLINE AND SAW ISSUE WITH OIL-COOLER LINE "TOYOTA: ON SOME VEHICLES, THE ENGINE OIL COOLER PIPES MAY EXHIBIT AN OIL SEEPAGE. INFORMATION HAS BEEN PROVIDED REGARDING THIS ISSUE". THIS DID TURN OUT TO BE THE ISSUE. FORTUNATELY THIS EVEN OCCURRED WHEN WE WERE IN A PARKING LOT AND NOT DRIVING DOWN THE HIGHWAY WITH KIDS IN THE BACK. THIS IS A SIGNIFICANT ISSUE THAT COULD RESULT IN A FIRE AND/OR ENGINE DAMAGE. THE DEALER STATED THEY WERE AWARE OF THIS SERVICE NOTICE BUT NO OFFICIAL RECALL HAD OCCURRED. THIS HAS THE POTENTIAL TO BE A SIGNIFICANT ISSUE TO BOTH THE CARS AND PASSENGERS AND I HOPE THAT A RECALL WOULD OCCUR. *TR
NHTSA ODI #10574587
86,857 miles · Mar 20, 2014
Engine
HIGH PRESSURE OIL COOLER LINE FAILURE OF RUBBER HOSE SECTION DUMPED 5 QTS OF ENGINE OIL SOAKING UNDERCARRIAGE AND SPRAYING ONTO NEARBY HOT EXHAUST PIPE AND RIGHT REAR TIRE. NO INDICATION OF LOSS OF OIL PRESSURE ON VEHICLE MONITORING SYSTEM. NOTICED A FAINT SMELL OF BURNT OIL WHEN VEHICLE WAS PARKED. RETURNED LATER TO START VEHI…
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HIGH PRESSURE OIL COOLER LINE FAILURE OF RUBBER HOSE SECTION DUMPED 5 QTS OF ENGINE OIL SOAKING UNDERCARRIAGE AND SPRAYING ONTO NEARBY HOT EXHAUST PIPE AND RIGHT REAR TIRE. NO INDICATION OF LOSS OF OIL PRESSURE ON VEHICLE MONITORING SYSTEM. NOTICED A FAINT SMELL OF BURNT OIL WHEN VEHICLE WAS PARKED. RETURNED LATER TO START VEHICLE AND HEARD AUDIBLE ENGINE NOISE AND TURNED OF ENGINE TO INVESTIGATE UNDER HOOD, A NOTICEABLE PUDDLE OF OIL HAD ACCUMULATED UNDER CAR. VEHICLE TOWED FOR DIAGNOSES AND REPAIR. *TR
NHTSA ODI #10573890
100,000 miles · Feb 24, 2014
Engine
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE BEGAN TO HER A KNOCKING NOISE IN THE ENGINE. THE CONTACT PARKED THE VEHICLE AND HAD IT TOWED TO A CERTIFIED MECHANIC WHICH STATED THAT THE ENGINE COOLER HOSE HAD A HOLE AND CAUSE THE ENGINE OIL TO LEAK OUT OF THE VEHICLE AND NEEDED T…
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TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE BEGAN TO HER A KNOCKING NOISE IN THE ENGINE. THE CONTACT PARKED THE VEHICLE AND HAD IT TOWED TO A CERTIFIED MECHANIC WHICH STATED THAT THE ENGINE COOLER HOSE HAD A HOLE AND CAUSE THE ENGINE OIL TO LEAK OUT OF THE VEHICLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10565662
121,931 miles · Jan 9, 2014
Engine
OIL PRESSURE WARNING LIGHT WENT ON ALMOST IMMEDIATELY PULLED OVER FOUND NO OIL ON DIPSTICK HAD RAPID OIL LEAK, DEALER REPLACED OIL COOLER HOSE WITH OIL COOLER PIPE. *TR
NHTSA ODI #10559272
200,000 miles · Nov 12, 2013
EngineFire
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO EMIT A BURNING OIL SMELL. THE CHECK ENGINE LAMP ILLUMINATED SO THE CONTACT ADDED OIL TO THE VEHICLE. THE CONTACT STATED THAT THE BURNING OIL SMELL STILL LINGERED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED AGAIN. IN ADDITIO…
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TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO EMIT A BURNING OIL SMELL. THE CHECK ENGINE LAMP ILLUMINATED SO THE CONTACT ADDED OIL TO THE VEHICLE. THE CONTACT STATED THAT THE BURNING OIL SMELL STILL LINGERED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED AGAIN. IN ADDITION, A HOSE FROM THE ENGINE FAILED AND SPILLED MOTOR OIL ON THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE OIL COOLER LINE HAD EXPLODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #10551969
84,000 miles · Oct 7, 2013
Engine
THE VVT-I OIL COOLER HOSE BURST RESULTING IN A MAJOR ENGINE OIL SPILL IN A RESIDENTIAL DRIVEWAY. THE TOYOTA DEALERSHIP AND TOYOTA CORPORATE HEADQUARTERS REFUSE TO ASSUME RESPONSIBILITY FOR THE DEFECTIVE PART BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD AND BECAUSE THEY CLAIM THERE IS NO RECALL FOR THIS PART ON THE HIGHLAN…
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THE VVT-I OIL COOLER HOSE BURST RESULTING IN A MAJOR ENGINE OIL SPILL IN A RESIDENTIAL DRIVEWAY. THE TOYOTA DEALERSHIP AND TOYOTA CORPORATE HEADQUARTERS REFUSE TO ASSUME RESPONSIBILITY FOR THE DEFECTIVE PART BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD AND BECAUSE THEY CLAIM THERE IS NO RECALL FOR THIS PART ON THE HIGHLANDER. THIS SAME VVT-I OIL COOLER HOSE HAS BEEN RECALLED ON 1.6 MILLION US RAV4'S, CAMRY'S AND OTHER TOYOTA MODELS. NOT ONLY COULD A TOTAL LOSS OF ENGINE OIL CAUSE CATASTROPHIC ENGINE FAILURE, THIS ISSUE CAN ALSO BE CONSIDERED A SAFETY CONCERN. IF ENGINE OIL WERE TO HAVE MADE CONTACT WITH HOT ENGINE PARTS OR HOT EXHAUST PIPING, THEN A FIRE MAY HAVE OCCURRED WHICH COULD HAVE RESULTED IN SERIOUS VEHICULAR DAMAGE AND LOSS OF LIFE. *TR
NHTSA ODI #10547073
Official recalls
11Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Apr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence & remedy
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Additional source detail variants (2)
Air Bags:side/window
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Air Bags
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Apr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
Consequence & remedy
Consequence: HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
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