NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
58 reportsClear category filter149,259 miles · May 31, 2019
Engine
THE CAR WAS TRAVELING APPROX. 65 MPH ON THE FREEWAY WHEN SUDDENLY I NOTICED SMOKE COMING UP FROM UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE FREEWAY AND IN THE PROCESS NOTICED THE ENGINE SOUNDING DIFFERENT AND PERFORMANCE LEVEL QUICKLY DROPPING. I THEN NOTICED THE OIL LIGHT COME ON, SO I CONTINUED TO FIND THE FIRST SAFE SPOT …
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THE CAR WAS TRAVELING APPROX. 65 MPH ON THE FREEWAY WHEN SUDDENLY I NOTICED SMOKE COMING UP FROM UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE FREEWAY AND IN THE PROCESS NOTICED THE ENGINE SOUNDING DIFFERENT AND PERFORMANCE LEVEL QUICKLY DROPPING. I THEN NOTICED THE OIL LIGHT COME ON, SO I CONTINUED TO FIND THE FIRST SAFE SPOT AVAILABLE TO PULL OVER. I THEN CALLED AAA AND THEY HAD TO TOW THE VEHICLE BECAUSE THE CAR HAD EVIDENTLY DRAINED ALL OF ITS OIL, LEAVING A PUDDLE. THE CAR WAS THEN TOWED TO NEIGHBORHOOD CAR CARE IN MISSION VIEJO. IT WAS NOTICED AT THE SHOP THAT THE ENGINE AND COMPARTMENT WERE COVERED IN OIL. I WAS TOLD THE ENGINE OIL COOLER LINE HAD FAILED AND WOULD NEED TO BE REPLACED WITH AN UPGRADED PART. I WAS ALSO INFORMED THAT HAVING THE ENGINE COATED IN OIL IS A FIRE HAZARD, AND HE TOLD ME I WAS LUCKY MY ENGINE DIDN'T CATCH FIRE WHILE ON THE FREEWAY. HE TOLD ME AFTER THE REPAIR, THAT I WOULD NEED TO GET THE ENGINE AND COMPARTMENT CLEANED TO AVOID A FIRE. OUT OF CONCERN OF THE POTENTIALLY DANGEROUS SITUATION I WAS IN, I CONTACTED TOYOTA. THEY WERE AWARE OF THE PROBABLE FAILURE OF THE PART, AND SAID THERE WAS A WARRANTY, BUT THEY DON'T INFORM CUSTOMERS UNLESS THEY HAVE A FAILURE WITHIN THE WARRANTY PERIOD. HAD I BEEN INFORMED OF THIS POTENTIAL DANGER, I WOULD HAVE HAD IT REPAIRED IMMEDIATELY, BEFORE PUTTING MYSELF AND FAMILY AT RISK.
NHTSA ODI #11217171
155,000 miles · May 21, 2019
Engine
VVT-I OIL LINE FAILURE CAUSING COMPLETE LOSS OF ENGINE OIL WHILE DRIVING AT SPEED ON A HIGHWAY. CAR HAD TO BE TOWED AND REPAIRED DUE TO LACK OF QUALITY PARTS USED IN THE MANUFACTURING PROCESS. TOYOTA IDENTIFIED THIS PROBLEM INTERNALLY YET FAILED TO TAKE APPROPRIATE MEASURE TO IDENTIFY ALL MODELS EQUIPPED WITH SUBSTANDARD OIL LIN…
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VVT-I OIL LINE FAILURE CAUSING COMPLETE LOSS OF ENGINE OIL WHILE DRIVING AT SPEED ON A HIGHWAY. CAR HAD TO BE TOWED AND REPAIRED DUE TO LACK OF QUALITY PARTS USED IN THE MANUFACTURING PROCESS. TOYOTA IDENTIFIED THIS PROBLEM INTERNALLY YET FAILED TO TAKE APPROPRIATE MEASURE TO IDENTIFY ALL MODELS EQUIPPED WITH SUBSTANDARD OIL LINES AND, LIKEWISE, DID NOT ATTEMPT IN EARNEST TO NOTIFY OWNERS OF AFFECTED MODELS. THE RESULT OF TOYOTA'S LACK OF APPROPRIATE EFFORT IN NOTIFYING OWNERS RESULTED IN OIL LINE PARTS FAILURES OCCURRING OUTSIDE OF AN EXTENDED COVERAGE PERIOD INSTITUTED BY TOYOTA. BECAUSE TOYOTA DID NOT ACT IN GOOD FAITH, OWNERS WERE NOT NOTIFIED AND WERE SUBSEQUENTLY PUT AT RISK OF OIL LINE PARTS FAILURES RESULTING IN ENGINE DAMAGE OR EVEN ENGINE FAILURE. MANY OF THE AFFECTED MODELS ARE STILL IN OPERATION AND THE DRIVERS OF THESE VEHICLES WILL HAVE NO IDEA UNTIL THE PART FAILS DUE TO TOYOTA'S LACK OF APPROPRIATE ACTION. TOYOTA OFFERS NO SUPPORT FOR THIS DEFECT OUTSIDE OF A WARRANTY ENHANCEMENT OR LIMITED SERVICE CAMPAIGN WHICH OWNERS WERE NOT SUFFICIENTLY MADE AWARE OF.
NHTSA ODI #11209101
123,000 miles · Jun 28, 2018
Engine
OIL COOLER PIPE MALFUNCTION. WHILE DRIVING, THE OIL COOLER PIPE STARTED TO LEAK FROM A HOLE IN THE RUBBER SECTION BETWEEN THE METAL CLAMPS. ALL THE ENGINE OIL CAME OUT WITHIN A FEW MINUTES WHILE DRIVING ON THE HIGHWAY. TOYOTA HAD A RECALL IN 2011 FOR THIS EQUIPMENT, BUT NO LONGER ALLOWS REPAIR OR REPLACEMENT UNDER RECALL.
NHTSA ODI #11104470
95,000 miles · Sep 18, 2017
Engine
I RECENTLY LEARNED IT IS A "KNOWN" ISSUE BY TOYOTA THAT THE OIL COOLER LINE COULD RUPTURE. THIS HAPPENED TO ME AS I WAS DRIVING ON A VERY BUSY 3-LANE HIGHWAY. MY ONLY INDICATION WAS WHEN THE OIL PRESSURE LIGHT CAME ON, INDICATING AN URGENT NEED FOR ME TO PULL OVER. LUCKILY I WAS ALREADY IN THE RIGHT LANE GETTING READY TO GET OF…
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I RECENTLY LEARNED IT IS A "KNOWN" ISSUE BY TOYOTA THAT THE OIL COOLER LINE COULD RUPTURE. THIS HAPPENED TO ME AS I WAS DRIVING ON A VERY BUSY 3-LANE HIGHWAY. MY ONLY INDICATION WAS WHEN THE OIL PRESSURE LIGHT CAME ON, INDICATING AN URGENT NEED FOR ME TO PULL OVER. LUCKILY I WAS ALREADY IN THE RIGHT LANE GETTING READY TO GET OFF AT THE NEXT EXIT, HOWEVER ONLY 5 MINUTES EARLIER I WAS TRAVELING AT A HIGH RATE OF SPEED, KEEPING UP WITH THE 3 LANES OF TRAFFIC. I FEEL THIS ISSUE IS VERY UNSAFE BECAUSE I BARELY HAD ENOUGH TIME TO EXIT THE ROAD QUICKLY AND SINCE THIS HAS THE POSSIBILITY TO CEASE THE ENGINE, I FEEL IT COULD HAVE CAUSED AN ACCIDENT. WHEN MY SUV WAS CHECKED MY THE MECHANIC HE INFORMED ME THAT I HAD VERY LITTLE OIL LEFT IN MY ENGINE. I CONTACTED TOYOTA WHO STATED THEY DID NOT SEE HOW THIS WAS A SAFETY CONCERN. I DISAGREE.
NHTSA ODI #11023908
Mileage unknown · Aug 15, 2017
Engine
DRIVING DOWN ROADWAY WHEN A LOUD NOISE WAS HEARD IN THE ENGINE, FOLLOWED BY CHECK OIL LIGHT TO ILLUMINATE SHORTLY AFTER. DROVE TO NEAREST AUTOMOTIVE REPAIR SITE FOR SERVICE FEARING MORE DAMAGE TO ENGINE BY DRIVING FARTHER. MECHANIC DISCOVERED OIL LINE (PREVIOUSLY REPAIRED UNDER RECALL) HAD BURST AND EMPTIED ALL OIL ONTO ROADWAY.…
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DRIVING DOWN ROADWAY WHEN A LOUD NOISE WAS HEARD IN THE ENGINE, FOLLOWED BY CHECK OIL LIGHT TO ILLUMINATE SHORTLY AFTER. DROVE TO NEAREST AUTOMOTIVE REPAIR SITE FOR SERVICE FEARING MORE DAMAGE TO ENGINE BY DRIVING FARTHER. MECHANIC DISCOVERED OIL LINE (PREVIOUSLY REPAIRED UNDER RECALL) HAD BURST AND EMPTIED ALL OIL ONTO ROADWAY. PREVIOUS REPAIR, DONE UNDER SPECS OF RECALL, DIDN'T HOLD UP AND REQUIRED ANOTHER REPAIR. TOYOTA DEALERSHIP CALLED DUE TO RECALL BEING PERFORMED THERE PRIOR. BECAUSE IT WAS COMPLETED TO SPECS, NO FURTHER ASSISTANCE WAS OFFERED. REPAIR COMPLETED WITH METAL (NOT RUBBER) TUBING AND PAID FOR OUT OF POCKET BY DRIVER. FIRE RISK NOTED SINCE OIL SPRAYED UNDERNEATH CAR, ONTO BACK OF CAR AND ONTO ROADWAY.
NHTSA ODI #11015413
109,000 miles · Jul 21, 2017
Engine
SUDDEN LOSS OF OIL WHILE DRIVING CAUSING ME TO PULL OVER IMMEDIATELY SECONDARY TO LOUD ENGINE NOISE, DECREASED POWER, AND FEAR OF CAUSING MORE ENGINE DAMAGE. LOCAL MECHANIC DISCOVERED THAT THE ENGINE OIL COOLING TUBE BURST AND DUMPED ALL THE OIL. SERIOUS SAFETY ISSUE WHEN YOU ARE FORCED TO PULL OVER TO THE SHOULDER ON A BUSY ROA…
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SUDDEN LOSS OF OIL WHILE DRIVING CAUSING ME TO PULL OVER IMMEDIATELY SECONDARY TO LOUD ENGINE NOISE, DECREASED POWER, AND FEAR OF CAUSING MORE ENGINE DAMAGE. LOCAL MECHANIC DISCOVERED THAT THE ENGINE OIL COOLING TUBE BURST AND DUMPED ALL THE OIL. SERIOUS SAFETY ISSUE WHEN YOU ARE FORCED TO PULL OVER TO THE SHOULDER ON A BUSY ROAD AND LEFT STRANDED AS WELL AS THE FIRE RISK WHEN ALL THE OIL NOW COVERS THE ENGINE/UNDERBODY/BACK OF VEHICLE.
NHTSA ODI #11006730
87,822 miles · Jun 27, 2017
Engine
THE CAR BLEW THE ENGINE OIL COOLER PIPE LEAKING PROFUSELY I DROVE IT AT NIGHT CAME HOME AND THERE WAS A 12 X 12 OIL LEAK IN MY GARAGE. I PULLED IT OUT OF THE GARAGE WITH THE MOTOR RUNNING AND THERE WAS ANOTHER 12 X 12 OIL SPILL ON MY DRIVE WAY. I HAVE A LINE ALL THE WAY DOWN MY STREET OF THE OIL SPEWING OUT OF THE ENGINE . I H…
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THE CAR BLEW THE ENGINE OIL COOLER PIPE LEAKING PROFUSELY I DROVE IT AT NIGHT CAME HOME AND THERE WAS A 12 X 12 OIL LEAK IN MY GARAGE. I PULLED IT OUT OF THE GARAGE WITH THE MOTOR RUNNING AND THERE WAS ANOTHER 12 X 12 OIL SPILL ON MY DRIVE WAY. I HAVE A LINE ALL THE WAY DOWN MY STREET OF THE OIL SPEWING OUT OF THE ENGINE . I HAD TO GET THE CAR TOWED THE FOLLOWING DAY TO TOYOTA WHO KNEW ABOUT THE PART AND OFFERED AN EXTENDED 10 YEAR WARRANTY TO FIX THIS PROBLEM. THERE WAS ONLY 2 QUARTS OF OIL LEFT IN THE CRANK CASE. NO LOW OIL LIGHT CAME ON. I WOULD HAVE BLOWN MY MOTOR FOR SURE IF I WAS ON THE HIGHWAY. THERE IS A VIDEO FROM TOYOTA ABOUT THE ENGINE OIL COOLER PIPE LEAKING AND THAT THEY CHANGED THE PART FROM RUBBER HOSES TO METAL. WHY WAS THERE NOT A RECALL ON THIS PART. IT IS NOT A MATTER OF IF IT WILL FAIL BUT WHEN. THIS COULD HAVE CAUSED A SERIOUS SITUATION!
NHTSA ODI #11001630
106,000 miles · Jun 4, 2017
Engine
DRIVING ON A RURAL 2 LANE ROAD THE CAR STARTED KNOCKING AND THE LIGHT FOR THE VSC CAME ON. IT SAID TO BRING TO THE DEALER. GOT HOME AND CHECKED THE OIL AND THERE WAS NOT ONE DROP ON THE DIP STICK. (MY OIL WAS CHANGED AT THE DEALER TWO WEEKS PRIOR). THE OIL WAS HOWEVER SPRAYED UNDER THE ENTIRE UNDERCARRIAGE. THE PART THAT I…
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DRIVING ON A RURAL 2 LANE ROAD THE CAR STARTED KNOCKING AND THE LIGHT FOR THE VSC CAME ON. IT SAID TO BRING TO THE DEALER. GOT HOME AND CHECKED THE OIL AND THERE WAS NOT ONE DROP ON THE DIP STICK. (MY OIL WAS CHANGED AT THE DEALER TWO WEEKS PRIOR). THE OIL WAS HOWEVER SPRAYED UNDER THE ENTIRE UNDERCARRIAGE. THE PART THAT IS THE PROBLEM IS THE OIL COOLER LINE.
NHTSA ODI #10993075
Mileage unknown · Mar 18, 2017
Engine
PURCHASED THIS 2008 TOYOTA HIGHLANDER HYBRID NEW FROM GREENTREE TOYOTA IN DANBURY CT. WE SELECTED THE HYBRID VERSION TO SAVE ON GAS. LITTLE DID WE KNOW OUR SAVINGS IN GAS WOULD BE SUCKED UP IN OIL CONSUMPTION. I NEED TO CARRY A CASE OF OIL IN THE CAR AT ALL TIMES. ASKED TOYOTA SERVICE IN DANBURY CT TO INVESTIGATE AND THEY CONDUC…
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PURCHASED THIS 2008 TOYOTA HIGHLANDER HYBRID NEW FROM GREENTREE TOYOTA IN DANBURY CT. WE SELECTED THE HYBRID VERSION TO SAVE ON GAS. LITTLE DID WE KNOW OUR SAVINGS IN GAS WOULD BE SUCKED UP IN OIL CONSUMPTION. I NEED TO CARRY A CASE OF OIL IN THE CAR AT ALL TIMES. ASKED TOYOTA SERVICE IN DANBURY CT TO INVESTIGATE AND THEY CONDUCTED THE SAME OIL TEST OTHERS SPEAK ABOUT. ALTHOUGH THEY SAY OUR HIGHLANDER PASSED THE TEST I END UP ADDING ABOUT 2 QUARTS OF OIL BETWEEN EVERY OIL CHANGE. THIS CAR WAS SERVICED IN EXACT COMPLIANCE WITH THE RECOMMENDED SERVICE SCHEDULE. THE TOYOTA SERVICE DEPARTMENT IN DANBURY CT JUST SAYS THAT IT IS NORMAL FOR A CAR WITH 135,000 MILES ON IT TO BURN OIL. THIS WAS A HUGE INVESTMENT. I WOULD EXPECT AT LEAST 200K MILES ON A CAR BEFORE EXPERIENCING THIS SORT OF PROBLEM. VERY DISAPPOINTING. I WOULD HAVE EXPECTED TOYOTA TO STAND BEHIND THEIR PRODUCT. INSTEAD WE GET A WELL ORCHESTRATED DON'T ADMIT ANY WRONGDOING RESPONSE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR PRODUCING A SUBSTANDARD PRODUCT.
NHTSA ODI #10966643
128,000 miles · Dec 30, 2015
Engine
THE PRIMARY ISSUE OF CONCERN IS REGARDING THE VEHICLES VALVE SPRINGS. AS A RESULT OF THE VALVE SPRING WHICH WAS IN PLACE, THE VEHICLE IN WHICH I DROVE, STALLED MULTIPLE TIMES WHILE IN MOTION ON A HIGHWAY, BEFORE I WAS ABLE TO GET IT CHECKED. IN ORDER TO RECTIFY THIS IT COST OVER $2,000.00 IN REPAIRS. THIS ISSUE IS OF GRAVE CONCE…
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THE PRIMARY ISSUE OF CONCERN IS REGARDING THE VEHICLES VALVE SPRINGS. AS A RESULT OF THE VALVE SPRING WHICH WAS IN PLACE, THE VEHICLE IN WHICH I DROVE, STALLED MULTIPLE TIMES WHILE IN MOTION ON A HIGHWAY, BEFORE I WAS ABLE TO GET IT CHECKED. IN ORDER TO RECTIFY THIS IT COST OVER $2,000.00 IN REPAIRS. THIS ISSUE IS OF GRAVE CONCERN, AS A FAULTY VALVE SPRING, IF IT WERE TO HAPPEN ON A HIGHWAY, COULD RESULT IN THE DEATH OF A DRIVER, PASSENGERS, AND OTHER VEHICLES. THIS ISSUE IS SIMILAR TO THE 2010 VALVE SPRING ISSUE WHICH AFFECTED LEXUS VEHICLES. IN THAT 2010 ISSUE, TOYOTA ADMITTED FAULT AND RECALLED ISSUES FOR 2006 TO 2008 LEXUS MODELS. GIVEN THAT THE ISSUE HAPPENED TO OTHER BRANDS OWNED BY TOYOTA THE DOT SHOULD SEE WHETHER THE ISSUE IS MORE WIDESPREAD, AND WHETHER MY VEHICLE FALLS UNDER THIS ISSUE AS WELL. *JS
NHTSA ODI #10817136
Official recalls
11Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Apr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence & remedy
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Additional source detail variants (2)
Air Bags:side/window
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Air Bags
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
Consequence: INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
Remedy: TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Apr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
Consequence & remedy
Consequence: HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
Remedy: DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
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