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2002 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

205 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports6 fire reports17 injury reports

What owners actually said

301 reports
55,000 miles · Jan 26, 2010
Visibility

THE SUN VISOR ON MY TOYOTA HIGHLANDER 2002 DOESN'T REMAIN IN PLACE. IT STARTED LAST YEAR AND NO MATTER WHAT I DO IT KEEP ON FALLING. I BELIEVE THIS IS A DESIGN PROBLEM AND A SAFETY HAZARD THAT NEEDED TO BE ADDRESSED OR FIXED BY TOYOTA CORPORATION. *TR

NHTSA ODI #10302352

106,000 miles · Dec 24, 2009
Exterior Lighting

BRAKE LIGHT ASSEMBLY IN TOYOTA HIGHLANDERS 2001 AND BEYOND FAIL. THEREBY CAUSING THE BRAKE LIGHTS NOT TO WORK. THE LIGHTS AND FUSES ARE NOT BROKEN. THERE ARE 16 POSTINGS MADE SINCE 2007 AT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/TOYOTA-HIGHLANDER/T7H7LD934GSQLC6BE THAT REPORT THE EXACT SAME PROBLEM. *TR

NHTSA ODI #10296892

120,000 miles · Dec 16, 2009
Exterior Lighting

BRAKE LIGHT ASSEMBLY IN TOYOTA HIGHLANDERS 2001 AND BEYOND FAIL. THEREBY CAUSING THE BRAKE LIGHTS NOT TO WORK. THE LIGHTS AND FUSES ARE NOT BROKEN. THERE ARE 16 POSTINGS MADE SINCE 2007 AT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/TOYOTA-HIGHLANDER/T7H7LD934GSQLC6BE THAT REPORT THE EXACT SAME PROBLEM. *TR

NHTSA ODI #10296079

106,000 miles · Dec 15, 2009
Power Train

WITH ONLY 106,000 MILES ON MY HIGHLANDER, THE TRANSMISSION HAS FAILED AND NEEDS TO COMPLETELY BE REPLACED. A $4600 REPAIR RIGHT BEFORE CHRISTMAS. I AM IN TEARS. THE DEALERSHIP DIDN'T SEEM VERY SURPRISED THAT THIS WOULD OCCUR. IRONIC? BUT THE TRANSMISSION SPECIALIST I WENT TO FOR A SECOND OPINION SAID THIS SHOULD NEVER HAVE HAP…

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WITH ONLY 106,000 MILES ON MY HIGHLANDER, THE TRANSMISSION HAS FAILED AND NEEDS TO COMPLETELY BE REPLACED. A $4600 REPAIR RIGHT BEFORE CHRISTMAS. I AM IN TEARS. THE DEALERSHIP DIDN'T SEEM VERY SURPRISED THAT THIS WOULD OCCUR. IRONIC? BUT THE TRANSMISSION SPECIALIST I WENT TO FOR A SECOND OPINION SAID THIS SHOULD NEVER HAVE HAPPENED. HE ADVISED EVEN PROPER MAINTENANCE WOULDN'T HAVE PREVENTED THIS KIND OF FAILURE. IT'S JUST BAD EQUIPMENT. HE REPEATEDLY STATED HOW ABNORMAL THIS WAS AND TOYOTA USED TO HAVE A GREAT REPUTATION ON THE TRANSMISSION AND RELIABILITY. I PURCHASED MY TOYOTA BASED ON THAT REPUTATION. AND HAVE HAD NOTHING BUT PROBLEMS. AT 35,000 MILES I WAS A VICTIM OF THE "SLUDGE ENGINE" ISSUE TOO. BEFORE THE RECALL WAS ISSUED ON THAT. THE ENTIRE ENGINE HAD TO BE REPLACED. BEFORE THEY WERE WILLING TO FIX IT, I HAD TO PROVE THAT I HAD CHANGED THE OIL REGULARLY. THEY ACCUSED ME OF NOT DOING THIS. TOYOTA KNOWS THERE IS A MAJOR PROBLEM WITH THIS VEHICLE TRANSMISSION AND FROM WHAT I SEE, THIS IS HAPPENING TO OTHERS. IT IS HAPPENING IN THE RAV4'S TOO. THEY NEED TO STEP UP AND TAKE CARE OF THEIR CUSTOMERS AND TAKE CARE OF THESE VEHICLES. THIS IS THE FIRST AND LAST TOYOTA I WILL EVER OWN. *TR

NHTSA ODI #10296019

70,000 miles · Dec 10, 2009
Visibility

BOTH SUN VISORS ON MY 2002 TOYOTA HIGHLANDER LIMITED FALL DOWN BY THEMSELVES. BOTH HAVE THE LIGHTED MIRROR AND THE RIVER SIDE INCLUDES THE HOMELINK CONTROL. THERE ARE NO OTHER ITEMS ATTACHED TO THE VISORS. IT HAPPENS ALL THE TIME, WHETHER OR NOT I HIT A BUMP IN THE ROAD. I'VE ADDED VELCRO TAPE TO THE VISORS, BUT THE WEIGHT O…

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BOTH SUN VISORS ON MY 2002 TOYOTA HIGHLANDER LIMITED FALL DOWN BY THEMSELVES. BOTH HAVE THE LIGHTED MIRROR AND THE RIVER SIDE INCLUDES THE HOMELINK CONTROL. THERE ARE NO OTHER ITEMS ATTACHED TO THE VISORS. IT HAPPENS ALL THE TIME, WHETHER OR NOT I HIT A BUMP IN THE ROAD. I'VE ADDED VELCRO TAPE TO THE VISORS, BUT THE WEIGHT OF THEM IS TOO MUCH FOR THE TAPE TO STICK TO THE CEILING, SO AFTER A WHILE, THE VISORS FALL DOWN AGAIN. *TR

NHTSA ODI #10295275

80,000 miles · Oct 19, 2009
Visibility

SUNVISOR ON DRIVERS SIDE DOES NOT STAY UP. *TR

NHTSA ODI #10288959

100,000 miles · Oct 1, 2009
Visibility

SUN VISOR DROPS UNEXPECTEDLY ON 2002 TOYOTA HIGHLANDER. *TR

NHTSA ODI #10285993

38,000 miles · Sep 21, 2009
Visibility

SUNVISOR ON 2002 TOYOTA HIGHLANDER CONSTANTLY FALLS DOWN INTO DRIVER'S FIELD OF VISION. VISOR WAS REPLACED ONE TIME UNDER WARRANTY BUT PROBLEM HAS RETURNED. COST TO REPAIR PER TOYOTA DEALER IS $650 FOR PARTS PLUS LABOR - THE VISOR CONTAINS A LIGHTED VANITY MIRROR AND A HOMELINK REMOTE CONTROL SO IT IS AN EXPENSIVE PART TO REPA…

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SUNVISOR ON 2002 TOYOTA HIGHLANDER CONSTANTLY FALLS DOWN INTO DRIVER'S FIELD OF VISION. VISOR WAS REPLACED ONE TIME UNDER WARRANTY BUT PROBLEM HAS RETURNED. COST TO REPAIR PER TOYOTA DEALER IS $650 FOR PARTS PLUS LABOR - THE VISOR CONTAINS A LIGHTED VANITY MIRROR AND A HOMELINK REMOTE CONTROL SO IT IS AN EXPENSIVE PART TO REPAIR. THE VISOR CANNOT BE USED IN A 'PARTIALLY LOWERED' POSITION TO BLOCK SUN OR REFLECTIONS AS IT CONSTANTLY FALLS INTO THE 'FULLY LOWERED' POSITION WHICH OBSTRUCTS THE DRIVER'S FIELD OF VIEW. THE ONLY WAY TO KEEP THE VISOR FROM SAGGING INTO THE DRIVER'S FIELD OF VIEW IS TO USE TAPE OR VELCRO TO ATTACH IT TO THE CEILING. THIS PREVENTS THE VISOR FROM BEING USED IN THE INTENDED MANNER TO BLOCK SUN OR REFLECTIONS. THIS IS A SAFETY HAZARD BECAUSE THE DRIVER CAN'T PREVENT SUNLIGHT AND GLARE FROM DIMINISHING VISIBILITY. THIS INCREASES THE CHANCE FOR ACCIDENTS OR HITTING OBJECTS OR PEDESTRIANS IN THE ROAD. *TR

NHTSA ODI #10284745

85,000 miles · Sep 8, 2009
Visibility

DRIVER'S SIDE VISOR FAILS TO STAY UP. VISOR SEEMS TO BE TOO HEAVY TO SUPPORT ITSELF. VISOR FALLS DOWN DUE TO ROAD VIBRATIONS AND BLOCKS EYE SIGHT FOR TALLER DRIVERS. TRIED SIMPLE FIXES USING VELCRO AND SUPER GLUE - BUT ALL FAILED WHEN SUMMER INTERIOR TEMPERATURES CAUSED THE GLUE / ADHESIVE TO FAIL AND PROBLEM CONTINUES. COMP…

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DRIVER'S SIDE VISOR FAILS TO STAY UP. VISOR SEEMS TO BE TOO HEAVY TO SUPPORT ITSELF. VISOR FALLS DOWN DUE TO ROAD VIBRATIONS AND BLOCKS EYE SIGHT FOR TALLER DRIVERS. TRIED SIMPLE FIXES USING VELCRO AND SUPER GLUE - BUT ALL FAILED WHEN SUMMER INTERIOR TEMPERATURES CAUSED THE GLUE / ADHESIVE TO FAIL AND PROBLEM CONTINUES. COMPLETE REPLACEMENT SEEMS TO BE ONLY SOLUTION. *TR

NHTSA ODI #10283122

41,000 miles · Aug 25, 2009
Visibility

I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. A RECALL IS NEEDED IN ORDER TO PREVENT THE POTENTIAL DANGER. *TR

NHTSA ODI #10281702

Official recalls

2

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V208000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jul 30, 2002

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Consequence & remedy

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.