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2002 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

205 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports6 fire reports17 injury reports

Vehicle Speed Control complaints

31 reports
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86,000 miles · Feb 2, 2010
Vehicle Speed Control

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED AN ADDITIONAL 10 MPH. THE CONTACT STATED THE FIRST FAILURE OCCURRED APPROXIMATELY FOUR TO FIVE YEARS AGO AND HAS RECURRED WITHIN THE LAST SEVEN MONTHS. THE DEALER ADVISER HER THAT THERE ARE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 86,0…

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TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED AN ADDITIONAL 10 MPH. THE CONTACT STATED THE FIRST FAILURE OCCURRED APPROXIMATELY FOUR TO FIVE YEARS AGO AND HAS RECURRED WITHIN THE LAST SEVEN MONTHS. THE DEALER ADVISER HER THAT THERE ARE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 86,000. UPDATED 03/30/10 *BF UPDATED 08/30/10*JB

NHTSA ODI #10303870

61,000 miles · Jan 29, 2010
Vehicle Speed Control

I BOUGHT A 2002 TOYOTA HIGHLANDER LIMITED IN MAY 2008. THE CAR HAD JUST UNDER 60,000 MILES ON THE ODOMETER. THIS CAR IS MY SECOND CAR, MAINLY TO BE USED TO TOW MY HORSE TRAILER. WITHIN A MONTH OF OWNING THE CAR IT SHOWED THE SUDDEN UNEXPECTED ACCELERATION. THIS WAS NOT UNFAMILIAR TO ME BECAUSE I ALSO OWN A 2002 TOYOTA CAMRY. I H…

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I BOUGHT A 2002 TOYOTA HIGHLANDER LIMITED IN MAY 2008. THE CAR HAD JUST UNDER 60,000 MILES ON THE ODOMETER. THIS CAR IS MY SECOND CAR, MAINLY TO BE USED TO TOW MY HORSE TRAILER. WITHIN A MONTH OF OWNING THE CAR IT SHOWED THE SUDDEN UNEXPECTED ACCELERATION. THIS WAS NOT UNFAMILIAR TO ME BECAUSE I ALSO OWN A 2002 TOYOTA CAMRY. I HAVE OWNED THE HIGHLANDER NOW FOR 1 AND 3/4 YEAR AND THE CAR HAS SHOWED THE DESCRIBED BEHAVIOR OFF AND ON. IT HAPPENS MOSTLY ON THE FREEWAY AND MOSTLY WHEN I AM NOT TOWING. IT DOES NOT HAVE ANYTHING TO DO WITH FLOORMATS OR STICKY GASPEDALS. SINCE THE SAME BEHAVIOR HAPPENS IN BOTH TOYOTA'S I OWN, IT IS TIME THAT TOYOTA STARTS LOOKING AT SOMETHING ELSE THAN THE SILLY EXPLANATIONS OF FLOORMATS AND STICKY GASPEDALS. IT IS THE ENGINE WHICH RUNS AWAY, LEAVING THE DRIVER NO CONTROL OVER THE SPEED. I HAD NOT EXPECT THIS FROM TOYOTA. I BOUGHT TOYOTAS BECAUSE OF THEIR RELIABILITY AND BECAUSE I TRUSTED THE COMPANY (AS OPPOSED TO FORD, WHICH I ALSO OWNED AND EXPERIENCED A PROBLEM WHICH TURNED OUT THE COMPANY KNEW A LONG TIME ABOUT AND DID NOT DO ANYTHING ABOUT). I GUESS TOYOTA IS NOT DIFFERENT. ALSO, IT IS TIME THAT THE RECALL GOES FURTHER BACK THEN THE 3-4 YEARS. I EVEN HAVE A COPY OF A PROFESSIONAL CAR REVIEW OF THE CAMRY WHO EXPERIENCED THE PROBLEM IN 2002. *TR

NHTSA ODI #10303258

Mileage unknown · Jan 27, 2010
Vehicle Speed ControlCrashFire

TOYOTA HIGHLANDER 2005. PETERBORO , NH. 11 AM. DRIVER WAS REPORTED TO PASS VEHICLE ON RIGHT IN BREAK DOWN LANE, THEN TRIED TO PASS ANOTHER CAR BY GOING INTO LEFT LANE AND HIT ONCOMING VEHICLE. FOUR PEOPLE KILLED. DRIVER WAS VERY EXPERIENCED --EXCELLENT SAFETY RECORD. I HAD BEEN IN HIS CAR WITH HIM HUNDREDS OF TIMES. VERY SAFE D…

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TOYOTA HIGHLANDER 2005. PETERBORO , NH. 11 AM. DRIVER WAS REPORTED TO PASS VEHICLE ON RIGHT IN BREAK DOWN LANE, THEN TRIED TO PASS ANOTHER CAR BY GOING INTO LEFT LANE AND HIT ONCOMING VEHICLE. FOUR PEOPLE KILLED. DRIVER WAS VERY EXPERIENCED --EXCELLENT SAFETY RECORD. I HAD BEEN IN HIS CAR WITH HIM HUNDREDS OF TIMES. VERY SAFE DRIVER --NO COWBOY. BELIEVE CAR HAD UNCONTROLLED ACCELERATION. *CN UPDATED 05/10/10 *BF UPDATED 10/04/10 UPDATED 9/27/11*CW THE INVESTIGATING POLICE OFFICER INSPECTED THE INTERIOR OF THE TOYOTA AND NOTED THE DRIVER'S CARPETED FLOOR MAT WAS OUT OF POSITION FORWARD UNDER THE ACCELERATOR AND BRAKE PEDALS.

NHTSA ODI #10302616

50,000 miles · Nov 8, 2008
Vehicle Speed Control

ACCELERATOR DOES NOT RESPOND WHEN PUSHED,THE FAILURE OCCURS REGULARLY WHEN PASSING VEHICLE WONT ACCELERATE,THE DEALER ACKNOWLEDGE THIS IS A PROBLEM WITH THESE VEHICLES THAN CAN BE REPAIRED FOR $1200. *TR

NHTSA ODI #10248014

45,000 miles · Nov 22, 2006
Vehicle Speed ControlCrash

DT*: THE CONTACT STATED WHILE PULLING INTO A PARKING SPACE AT 10 MPH, UPON APPLYING BRAKE PRESSURE, THE VEHICLE LURCHED FORWARD WITHOUT WARNING, AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS WEARING A SEAT BELT, AND NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ALERTED…

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DT*: THE CONTACT STATED WHILE PULLING INTO A PARKING SPACE AT 10 MPH, UPON APPLYING BRAKE PRESSURE, THE VEHICLE LURCHED FORWARD WITHOUT WARNING, AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS WEARING A SEAT BELT, AND NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ALERTED, BUT A REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION OF THE BODY DAMAGE. THE MANUFACTURER WAS ALERTED. UPDATED 12/12/06. *JB

NHTSA ODI #10174088

15,000 miles · Apr 13, 2004
Vehicle Speed ControlCrashInjury

WHILE PULLING INTO A PARKING AREA, AND WHEN CONSUMER DEPRESSED THE BRAKES VEHICLE SURGED FORWARD. WHILE TRYING TO CONTROL THE VEHICLE AND AVOID PEDESTRIANS VEHICLE COLLIDED WITH A CEMENT POLE IN THE PARKING LOT. CONSUMER SUFFERED SEVERE HEAD AND KNEE INJURIES. THE POLICE ISSUED A REPORT ON THE COLLISION.*AK

NHTSA ODI #10067090

26,731 miles · Oct 31, 2003
Vehicle Speed ControlCrashInjury

DRIVER MADE A LEFT TURN WITH FOOT ON BRAKE PEDAL AND ROLLED INTO A PARKING SPOT WITHIN A PARKING LOT, ESTIMATED SPEED TO BE 2 MPH. THE ENGINE SURGED AND THE CAR RAN OVER 3 SMALL TREES, WENT UP AN INCLINE APPROXIMATELY 3 FT. HIGHER THAN THE PARKING LOT, THEN PROCEEDED APPROXIMATELY 8 FEET INTO THE ADJACENT PROPERTY THEN STRUCK …

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DRIVER MADE A LEFT TURN WITH FOOT ON BRAKE PEDAL AND ROLLED INTO A PARKING SPOT WITHIN A PARKING LOT, ESTIMATED SPEED TO BE 2 MPH. THE ENGINE SURGED AND THE CAR RAN OVER 3 SMALL TREES, WENT UP AN INCLINE APPROXIMATELY 3 FT. HIGHER THAN THE PARKING LOT, THEN PROCEEDED APPROXIMATELY 8 FEET INTO THE ADJACENT PROPERTY THEN STRUCK THE BRICK CHIMNEY OF A HOUSE AND BOUNCED BACK INTO THE PARKING LOT. THE BRAKES WERE DEPRESSED DURING THIS OCCURRENCE BUT DID NOT STOP THE CAR. *LA

NHTSA ODI #10045176

Mileage unknown · Jun 6, 2003
Vehicle Speed Control

ENGAGED FROM PARK TO DRIVE AND SUDDENLY ACCELERATION HAPPENED, DAMAGING MANY OTHER CARS. DEALER NOTIFIED. *AK

NHTSA ODI #10022585

Mileage unknown · May 1, 2003
Air BagsVehicle Speed ControlCrashInjury

VEHICLE ACCELERATED ON ITS ON CAUSING VEHICLE TO START UP STEEP HILL WHERE THE FRONT END SLID TO THE RIGHT WHERE VEHICLE PROCEEDED TO GO UP A DRIVE/CARPORT STRIKING A PORCH AND ROCK WALL

NHTSA ODI #10016877

Mileage unknown · Dec 9, 2002
Vehicle Speed Control

CONSUMER TRIED TO DISENGAGE THE VEHICLE CRUISE CONTROL, AND WAS UNSUCCESSFUL, VEHICLE CONTINUED TO ACCELERATE AT A HIGH SPEED WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKES, CONSUMER HAD TO TURN THE KEYS IN THE ACCESSORY POSITION, AND ALLOWED THE VEHICLE TO COAST TO A COMPLETE STOP. THE DEALERSHIP HAD BEEN NOTIFIED. PLEASE PROVI…

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CONSUMER TRIED TO DISENGAGE THE VEHICLE CRUISE CONTROL, AND WAS UNSUCCESSFUL, VEHICLE CONTINUED TO ACCELERATE AT A HIGH SPEED WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKES, CONSUMER HAD TO TURN THE KEYS IN THE ACCESSORY POSITION, AND ALLOWED THE VEHICLE TO COAST TO A COMPLETE STOP. THE DEALERSHIP HAD BEEN NOTIFIED. PLEASE PROVIDE MORE DETAILS. PH THE DEALERSHIP STATED THE VEHICLE WAS FINE AND THERE HAVE BEEN NO PROBLEMS SINCE.*JB

NHTSA ODI #8023991

Official recalls

2

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V208000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jul 30, 2002

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Consequence & remedy

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.