TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER'S SIDE SEAT BELT THREAD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE REPA…
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TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER'S SIDE SEAT BELT THREAD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 170,848.
NHTSA ODI #10543444
18,000 miles · Oct 18, 2004
Seat Belts
SET BELT BUCKLE (FEMALE RECEPTICAL) FAILURE.*AK
NHTSA ODI #10095962
Mileage unknown · Aug 16, 2002
Seat Belts
SEVEN YEAR OLD WAS ON DRIVER'S SIDE REAR SEAT WEARING SEATBELT. CHILD LAID DOWN FOR A NAP. WHEN THE CHILD GOT UP SEATBELT WAS WRAPPED AROUND HIS NECK, CHOKING HIM. CONSUMER TRIED TO UNBUCKLE BELT, BUT BELT KEPT GETTING TIGHTER. CONSUMER HAD TO CUT SEATBELT.*AK
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.
Consequence & remedy
Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
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