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2002 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

205 reports with mileage · 96 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports6 fire reports17 injury reports

Power Train complaints

14 reports
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117,000 miles · Aug 13, 2009
Power Train

DRIVE SHAFT GOING BAD ON TOYOTA HIGHLANDER 2002. MAJOR PART LIKE THIS ALMOST NEVER FAILS. VERY EXPENSIVE TO FIX. *TR

NHTSA ODI #10280330

68,000 miles · Jul 14, 2009
Power Train

I AM FINANCING A 2002 TOYOTA HIGHLANDER. ON 6/25/09 WHILE DRIVING ON A MAJOR SERVICE ROAD, I HEARD A LARGE THUMP SOUND. I TRIED TO PULL OVER TO MAKE SURE THAT I DID NOT HIT ANYTHING OR BLOW A TIRE. ONCE THAT I SAW THAT EVERYTHING SEEMED OKAY, I PROCEEDED INTO MY VEHICLE AND PUT THE CAR INTO DRIVE WHEN I STEPPED ON THE GAS THE C…

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I AM FINANCING A 2002 TOYOTA HIGHLANDER. ON 6/25/09 WHILE DRIVING ON A MAJOR SERVICE ROAD, I HEARD A LARGE THUMP SOUND. I TRIED TO PULL OVER TO MAKE SURE THAT I DID NOT HIT ANYTHING OR BLOW A TIRE. ONCE THAT I SAW THAT EVERYTHING SEEMED OKAY, I PROCEEDED INTO MY VEHICLE AND PUT THE CAR INTO DRIVE WHEN I STEPPED ON THE GAS THE CAR JUST REVVED AND IT STAYED INTO POSITION, I KEPT CHANGING GEARS NOT KNOWING WHAT WAS WRONG AND AS I CHANGED INTO DRIVE AND STEPPED ON THE GAS, MY CAR QUICKLY SHIFTED AND ALMOST HIT THE CAR IN FRONT OF ME THEN IT STOPPED AGAIN. FORTUNATELY THERE WAS A AUTOMECHANIC SHOP ON THE CORNER, SOMEONE FROM THE SHOP CAME TO WHERE I WAS TO LOOK AT MY CAR. THE MECHANIC DID THE SAME AS I DID, SHIFT GEARS AND THE CAR WOULD JERK SPONTANEOUSLY BACK THEN FORTH BUT WOULD NOT DRIVE. THE MECHANICS PUSHED IT INTO THE GARAGE AND INSPECTED TO FIND THAT MY TRANSMISSION WA GONE AT 68,000 MILES. I HAVE MY CAR CHECKED OFTEN, FLUIDS REPLACED WHEN NEED BE. I DO NOT UNDERSTAND HOW A TRANSMISSION CAN JUST DIE AT 68,000 MILES. I CALLED TOYOTA BECAUSE I HAVE MY CAR SERVICED AT TOYOTA. AND BECAUSE MY EXTENDED WARRANTY WAS EXPIRED IN 2008 , THEY SAID THERE WAS NOTHING THEY CAN DO BUT PUT IN A NEW TRANSMISSION. I HAVE HAD THE CAR TOWED TO 3 LOCATIONS TO MAKE SURE I HAD SEVERAL OPINIONS AND THEY ALL SAID THE SAME THING THAT MY TRANSMISSION WAS BAD. MY CAR HAS BEEN AT RELIABLE TRANSMISSION FOR 2 WEEKS NOW, THEY ARE CURRENTLY REPLACING THE TRANSMISSION FOR 4,000.00. THE CAR WILL NOT BE PAID OFF UNTIL AUGUST 2010. I OFTEN HEARD THAT TOYOTA WAS ONE OF THE BEST CARS THAT ONE CAN PURCHASE THAT'S WHY I WENT WITH A TOYOTA, HOWEVER I FIND THIS TO BE QUITE DISTURBING TO HAVE TO REPLACE A MAJOR PART OF MY VEHICLE IN SUCH A SHORT TIME WITH LOW MILEAGE. MY COMPLAINT THAT I HAVE DONE RESEARCH AND SAW THAT THERE ARE A LOT OF PROBLEMS WITH TOYOTA HIGHLANDER TRANSMISSIONS. THIS MATTER IS SERIOUS AND CAN CAUSE AN ACCIDENT FROM THE GEARS SLIPPING. TOYOTA SHOULD BE RESPONSIBLE FOR THIS REPAIR! *TR

NHTSA ODI #10276712

Mileage unknown · Sep 13, 2006
Power Train

EXC. VIBRATION IN FRT. AXLE ASSY. VIBRATION CAN ONLY BE FELT OR HEARD IN VEHICLE CAB AT THE FOLLOWING SPEEDS 38-43, 53-55,61-65 AND ABOVE. SOMETIMES AT THE LOWER SPEEDS. THIS VEHICLE WAS PURCHASED IN COMMONWEALTH OF P. R. AND SHIPPED TO THE U. S. DURING THE OWNERSHIP OF THIS VEHICLE, I HAVE NEVER BEEN ABLE TO GET ANY OF THE DEA…

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EXC. VIBRATION IN FRT. AXLE ASSY. VIBRATION CAN ONLY BE FELT OR HEARD IN VEHICLE CAB AT THE FOLLOWING SPEEDS 38-43, 53-55,61-65 AND ABOVE. SOMETIMES AT THE LOWER SPEEDS. THIS VEHICLE WAS PURCHASED IN COMMONWEALTH OF P. R. AND SHIPPED TO THE U. S. DURING THE OWNERSHIP OF THIS VEHICLE, I HAVE NEVER BEEN ABLE TO GET ANY OF THE DEALERS IN P. R. OR U. S. TO REPAIR IT. COMPLAINED IN P.R. AND STATED TIRES BALANCED. ALWAYS TIRES PROBLEMS. VIBRATION IN THE STEERING AND CAB AREA. THE NOISE, DRIVE YOU NUTS ,HEARING AND FEELING IT IN STEERING .WHEN RELOCATING TO ILL.,TOOK TO CLOSES DEALER, PEORIA TOYOTA. SEVERAL MONTHS WAIT FOR THEIR COMPUTER SYSTEM. PEORIA TOYOTA WORK ON THE VEHICLE AND STATED TIRES BAD. TIRES REPLACE AND STILL PROBLEMS. REPLACED THE TIRES . SO, I REPLACED TIRES AND FOUND SAME VIBRATION AS BEFORE AND CURT BAUNGART STATED THE WAS THE CHARACTERISTIC OF THIS VEHICLE, HOWEVER THE VEHICLE STILL VIBRATED IN THE FRONT AXLE ASSEMBLE AND IS GETTING WORST WITH MILES ADDED. TOYOTA HAS A PROBLEM WITH THIS VEHICLE AND REFUSES TO HONOR THEIR WARRANTY. I FILED TWO ARBITRATION HEARING ON THIS VEHICLE AND HAVE FILED THE COMPLAINT WITH LISA MADIGAN'S OFFICE OF THE ATTY. GEN. THEY TOLD ME AND I QUOTE FROM THEIR LETTER" BECAUSE THIS FILE APPEARS TO FALL WITHIN YOUR JURISDICTION, WE ARE REFERRING IT TO YOUR AGENCY FOR YOUR INFORMATION AND POSSIBLE ACTION. BY COPY OF THIS LETTER, WE ARE INFORMING THE COMPLAINANT OF THIS REFERRAL" END OF QUOTE. LETTER DATED AUGUST 22, 2006. LISA MADIGAN HAS ALL OF THE CORRESPONDENCES(ALL RECORD AND LETTERS FROM ARBITRATION,TOYOTA AND ETC.), THAT I HAVE SENT TO THEM. IT'S BEEN A LONG JOURNEY AND I HOPE AND PRAY SOMEONE WILL LOOK INTO THIS PROBLEM. SAFETY IS BEING OVER LOOKED BECAUSE OF THE STATEMENT FROM DEALER AND TOYOTA (VEH. WITHIN SPECIFICATION OF TOYOTA. IS IT RIGHT TO TRADE A VEHICLE OFF, WHICH HAS A PROBLEM? INCIDENT OF FAILURE IS THE DATE OF PURCHASE. *JB

NHTSA ODI #10168152

27,282 miles · Mar 1, 2004
Power Train

VEHICLE SHIFTED OUT OF PARK WITHOUT WARNING. DEALERSHIP WAS NOTIFIED,BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ODI #10061049

Official recalls

2

04V181000 · Latches/locks/linkages:doors:latch

Apr 15, 2004

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence & remedy

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

02V208000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jul 30, 2002

ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST (I.E., 35 MPH FRONTAL BARRIER CRASH), THE CLAMP "TABS" CONTACTED THE UNDERSIDE OF THE BODY DUE TO MOVEMENT OF THE FUEL TANK, CAUSING THE NOZZLE TO BREAK.

Consequence & remedy

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.