Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports2 injury reports
What owners actually said
20 reports
Mileage unknown · Nov 22, 2024
EngineFuel/propulsion SystemUnknown Or Other
I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily…
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I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.
NHTSA ODI #11626875
Mileage unknown · Sep 17, 2024
Electrical SystemEnginePower TrainCrashInjury
On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward al…
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On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.
NHTSA ODI #11615055
Mileage unknown · Aug 4, 2024
EnginePower Train
I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had…
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I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.
NHTSA ODI #11606382
Mileage unknown · Jun 22, 2024
EnginePower Train
Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for …
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Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer complaint at this time. No codes to diagnose at this time. No repair recommendation due to current codes There were no warning lamps, messages or other symptoms of the problem. First appeared 18 May 2024. Took to dealership for evaluation/correction on 28 May 2024.
NHTSA ODI #11595863
Mileage unknown · Jun 16, 2024
Structure
I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin …
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I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.
NHTSA ODI #11594610
Mileage unknown · May 28, 2024
Power TrainUnknown Or Other
Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back int…
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Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total stop until I put the car back into neutral. Notification to dealer about the issue.
NHTSA ODI #11591014
Mileage unknown · Apr 2, 2024
StructureUnknown Or Other
Upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern tha…
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Upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.
NHTSA ODI #11580729
Mileage unknown · Mar 20, 2024
Power TrainUnknown Or Other
Unable to select Drive when car is moving from the neutral position especially if going through automatic car wash . I've had to stop the car totally to be able to move the car from neutral to drive. I also had to put the car in Park at times from neutral to get the car to shift into drive.This is extremely stressful and sometim…
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Unable to select Drive when car is moving from the neutral position especially if going through automatic car wash . I've had to stop the car totally to be able to move the car from neutral to drive. I also had to put the car in Park at times from neutral to get the car to shift into drive.This is extremely stressful and sometimes dangerous if a car is behind me. Notified Toyota Corporate and plan to take to Toyota Service to help diagnose why this is happening. Also, car has a tendency to move forward when warming up in park and the engine is cold. It does not go anywhere because the Parking mechanism keeps the car from moving anymore forward. This is less noticeable when the Parking Brake is on while car is warming up.
NHTSA ODI #11578562
Mileage unknown · Mar 6, 2024
Air BagsCrashInjury
Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approxi…
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Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approximately 6000 miles). Not one air bag deployed with that hard of an impact - not one! Unfortunately I am at fault as I had proceeded from my stop sign when I realized oncoming traffic did not have a stop sign. Before I could correct my error, I was hit on the drivers side of the vehicle.
NHTSA ODI #11575904
Mileage unknown · Mar 2, 2024
Power Train
The same problem for Toyotas creeping forward has happened to my crown. The crown creeped forward while in neutral. I have done it Multiple times to verify that it does happen.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence & remedy
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Crown vehicles equipped with rearview and/or frontview cameras. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview and frontview cameras as necessary, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB08 and 24TA08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Toyota Crown Problems, Complaints & Recalls | Skip That Year