2025 Toyota Corolla

The contact owned a 2025 Toyota Corolla. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond as intended. The front end of the vehicle lowered down while the rear-end rose and made an abnormal squealing sound. There was no warning light illuminated. The contact's husband assisted the contact in driving, and the vehicle was able to respond after several attempts; however, the contact's husband stated that the vehicle felt like the parking brake was engaged unintendedly. The vehicle was taken to the dealer, where the failure could not be duplicated; however, an unknown part was replaced. The contact stated that while driving 35-45 MPH, the vehicle in front of the contact's vehicle slammed on the brakes. The contact then depressed the brake pedal, but the pedal travelled down and rested on the floorboard. Additionally, the front end of the vehicle lowered while the rear end of the vehicle rose, and the vehicle crashed underneath the rear-end of the truck. There was no warning light illuminated. The air bags failed to deploy. Toyoya Safety Connect system automatically connected the contact to a representative. The contact was transported to the hospital by emergency units. The contact sustained a fractured sternum, three fractures on the back, and the contact was hospitalized for 3 days. The contact's husband later arrived at the hospital and received medical assistance. The contact's husband sustained headaches, neck pain, bruised stomach as the seat belt fractured. The other driver did not sustain injuries. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were contacted. The failure mileage was approximately 8,000.

The contact's daughter owns a 2025 Toyota Corolla. The contact stated while her daughter was driving at 60 MPH and switching lanes, the driver noticed a stopped truck on the road. The contact stated that the driver depressed the brake pedal to stop the vehicle, but the vehicle made an abnormal squealing sound, lurched forward, and failed to respond. The driver depressed the brake pedal with both feet, and the vehicle decelerated but failed to stop as needed, causing the front passenger's side of the vehicle to drive under the rear of the unoccupied truck and to crash into the truck. The air bags failed to deploy. The contact's daughter was able to exit the vehicle. The check engine warning light and other unknown warning lights were illuminated after the crash. The vehicle was reversed out of the rear of the truck and was driven to the driveway of the residence, where the engine failed. The contact stated that the vehicle had failed to start and was undrivable. The contact's daughter sustained whiplash, body soreness, lower back pain, a seat belt mark and bruises under the chest. The contact's daughter was later taken to the ER, where she underwent CT scans and X-Rays, but no further injuries were found. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 500.