2021 Toyota Corolla

The contact owns a 2021 Toyota Corolla. The contact stated that while driving in a parking lot, the clutch pedal failed to function as intended. The clutch pedal was depressed and failed to return after being released. The contact used his foot to raise the clutch pedal. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the slave cylinder had failed. The vehicle remained at the dealer unrepaired. Upon further investigation, the contact related the failure to the six-speed manual transmission. The manufacturer was notified of the failure and assisted with the labor cost. The failure mileage was approximately 58,000.

I am filing this complaint regarding a serious defect in my 2021 Toyota Corolla (Manual). At approximately 42,000 miles, the clutch slave cylinder failed. This defect caused hydraulic fluid to leak and contaminate the clutch assembly, resulting in significant damage and loss of proper function. Despite the fact that this issue stems from a defective part, the dealership has refused to cover the repair of the clutch assembly, stating that the clutch is not covered under warranty. Instead, they are requiring me to pay for the repair out-of-pocket, which would not have been necessary if the damage had not been caused by the defective clutch slave cylinder. I believe this is unfair and unsafe, as the failure of a clutch slave cylinder directly impacts the drivability and safety of the vehicle. This is a significant safety issue. A defective clutch slave cylinder can lead to sudden clutch failure, loss of vehicle control, and increased risk of accidents. This is not a wear-and-tear issue but a manufacturing defect that compromises the safety of the vehicle. I respectfully request that NHTSA investigate this matter to determine whether similar failures are occurring in other Toyota Corolla vehicles of this model year. If this is a widespread defect, I urge NHTSA to take appropriate action, including a recall or requiring Toyota to cover repairs.

While attempting to change a flat tire on a 2021 Toyota Corolla Hatchback, two wheel studs sheared off completely, leaving the wheel unsafe to drive. My wife was stranded alone in the mountains with no cell service. She managed to loosen three lug nuts, but the final two were seized. When a passerby assisted, both seized studs snapped. The spare could barely be mounted. The vehicle has been serviced exclusively by Toyota dealers since new. Lancaster Toyota later replaced the broken studs free of charge, yet simultaneously claimed that another dealer, Frontier Toyota, had “switched the tyres.” so Lancaster are not responsible. That claim is false — Frontier’s invoice (Sept 25 2025) clearly shows only an oil change and inspection, no tire or wheel service of any kind. Replacing the studs at no charge while denying responsibility suggests an attempt to quietly resolve what may be a dealer-induced over-torque or defective-stud failure. The broken studs were not returned to us despite multiple requests — effectively withheld by the dealer, which constitutes unauthorized retention of customer property and prevents independent verification of failure cause. Toyota Corporate (case #251103002581) was notified but refused to investigate, referring the issue back to the same dealer. This complaint is being filed so NHTSA can document a potential wheel-stud safety defect or service-related failure and dealer mishandling of critical evidence that could conceal a wider safety problem.

The problem of windshield wipers going off either once, or at varying speeds has not been able to be reproduced by my Toyota dealership. It goes off right when I turn the car on 50% of the time and is very inconsistent. Wipers typically go off after using the turn signal, making long turns (such as into a parking spot), and driving on long curved roadways. It has been inspected and nothing has been found. There are no warning lights or messages.

I am filing this complaint regarding an unresolved safety recall affecting my 2021 Toyota Corolla. The recall involves the airbag ECU and has rendered the vehicle ineligible for rental on platforms like Turo. I purchased this vehicle specifically for rental income, and the recall has prevented me from listing it for over 14 months. Toyota has acknowledged the recall but has not provided a remedy or timeline for resolution. Their response offered no compensation or alternative solution. Based on comparable Turo listings in Frisco, Texas, I estimate monthly rental income of $810–$1,050, resulting in total lost income of approximately $11,340 to $14,700. I am requesting that NHTSA investigate the delay in remedy and consider enforcement action to ensure timely resolution and accountability.

The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.