I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to m…
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I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
NHTSA ODI #11607811
Mileage unknown · Jul 30, 2021
SteeringStructureSuspension
While driving approx. 35-40 mph driver impacted front left side with a stop sign post . Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages . The axle broke off at the transmission . These 3 parts alone costing almost 2500$ …
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While driving approx. 35-40 mph driver impacted front left side with a stop sign post . Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages . The axle broke off at the transmission . These 3 parts alone costing almost 2500$ plus labor to repair. It ripped part of my bumper cover which had to be replaced and dented the fender which is being repaired . Had the cars subframe held up in what should have been a minor incident none of the other parts would have been affected the way the were. I had the car inspected and aligned at the Toyota dealership and was directed by two employees to file this complaint. They too felt the sub frame shouldn't have ripped apart like it did. Had I been involved in a collision with another car my car would have crumbled . Trading it in as soon as its repairs are complete . Scares me to think what would've happened if my child were with me.
NHTSA ODI #11427097
6,100 miles · Mar 1, 2021
Suspension
REAR SUSPENSION SPRING WAS NOT IN THE RIGHT SPOT. IT WAS LEANING ON MY FRAME. MY VEHICLE WAS STATIONARY.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗