2021 Toyota Corolla

My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.

While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.

When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.

I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.

Car was in dealership twice in one week for jerking while driving dealership said it was abc and was so called “fixed” both times only had my car for a little bit back before I had to take it back . 3rd time in the same week my transmission went out on me while on the highway with young kids in the car and almost caused a wreck. Car got towed in was confirmed it was my transmission and a dozen other codes going off . Toyota is lucky that the semi that was behind me when this happened did not plow into me

While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.

The problem seems to occur when activating the Full-Speed Range Dynamic Radar Cruise Control (DRCC) feature, as detailed next. During a recent trip, the car behaved in a potentially dangerous, life-threatening manner when the DRCC function was activated. Specifically, the car seems to increase the RPM of the engine to dangerous levels when going down a slope even if there is a speed limit set using the cruise control. In other words, the car does not change gear properly to keep the RPM in normal ranges. The engine’s RPM getting close, entering the red zone indicated by the RPM tachometer, and staying there even for seconds may cause an engine explosion which at highway speeds can be extremely dangerous for the passengers and other nearby vehicles on the road.

After bringing my 2021 Corolla into a certified mechanic that I personally trust is the most skilled and talented for Toyota brand, as a specialist for asian make vehicles. I was told that my unit was given a old battery despite the year of my vehicle. The safety of starting the engine was discovered 3 days ago. When I couldn't start the Car. I brought it to mountain view auto mechanics, in mountain view, CA. The mechanic I spoke with visually scans the engine and said that everything was not tampered with, but requires a replacement battery, by the Toyota dealership; any of the locations. Because the car is a 2021 it falls in the category of standard brand new warranty. A diagnostic fee has been said by Toyota of Stevens creek of the amounts of 230.00$ to find the issue. Even though I in with in warranty. I work at Quiktrak inc. as Field Inspector/authorized inspector my id# is CNP995 I perform inspection audits for vehicles and vessels all in the northern areas of California. I am complaining about my vehicle being un-safe for long term use, because of contraindications of how my car is. For the record. I have not modified any thing that would void my vehicles basic warrenty. Nor the CA emissions warenty