The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exce…
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The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11622725
Mileage unknown · Oct 30, 2024
Air Bags
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
Read full complaint
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11622675
Mileage unknown · Oct 16, 2024
Air Bags
Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appr…
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Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.
NHTSA ODI #11620218
Mileage unknown · Oct 16, 2024
Air Bags
Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX…
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Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11620130
Mileage unknown · Aug 30, 2024
Air Bags
See attached document for complaint.
NHTSA ODI #11611760
Mileage unknown · Aug 7, 2024
Air Bags
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
Read full complaint
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11607116
Mileage unknown · Jul 30, 2024
Air Bags
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.
NHTSA ODI #11605370
Mileage unknown · Jul 26, 2024
Air Bags
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
Read full complaint
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11604827
Mileage unknown · Jul 20, 2024
Air Bags
No remedy for recall within projected time period of Q3 2024.
NHTSA ODI #11603573
Mileage unknown · Jul 1, 2024
Air Bags
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The man…
Read full complaint
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗