NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
201 reports32 miles · Sep 22, 2013
Steering
WHEN DRIVING ON HIGHWAY AT 55 MPH, THE VEHICLE SWAYS AND DRIFTS BY ITSELF TO THE RIGHT LANE OR SOMTIMES THE LEFT LANE WITHOUT MUCH DRIVER EFFORT. I FEEL THAT THE CAR IS BEING PUSHED OFF THE ROAD AS IM DRIVING.I HAVE NOTIFIED MY DEALER MILLENNIUM. TOYOTA IN HEMPSTEAD NY BUT THEY CANT SEEM TO FIND THE PROBLEM. IT SEEMS THOUGH ON Y…
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WHEN DRIVING ON HIGHWAY AT 55 MPH, THE VEHICLE SWAYS AND DRIFTS BY ITSELF TO THE RIGHT LANE OR SOMTIMES THE LEFT LANE WITHOUT MUCH DRIVER EFFORT. I FEEL THAT THE CAR IS BEING PUSHED OFF THE ROAD AS IM DRIVING.I HAVE NOTIFIED MY DEALER MILLENNIUM. TOYOTA IN HEMPSTEAD NY BUT THEY CANT SEEM TO FIND THE PROBLEM. IT SEEMS THOUGH ON YOUR WEBSITE THAT THERE WERE MULTIPLE COMPLAINTS ABOUT THE 2013 TOYOTA COROLLA AND THIS PARTICULAR. PROBLEM. THE PROBLEM IS WITH THE ELECTRIC POWER STEERING SYSTEM. TOYOTA 2 TIMES SAID THEY CANT FIND THE PROBLEM AND SAID THEY JUST ADJUSTED TIRE INFLATION TO 32 PSI.WHEN I BROUGHT VECHICLE THE FIRST DAY, IT HAD 50 PSI ON EACH TIRE AND THE DEALER ASKED ME IF THE TPMS LIGHT CAME ON AND I SAID NO. IM SURPRISED. THAT THE DEALER HAS NO INFO ON THIS STEERING PROBLEM. IM AFRAID FOR MY LIFE AND MY FAMILY THAT WE MAY DIE IN THIS CAR. THE DEALER IS COMPLETELY IGNORING THE PROBLEM. I EVEN SAW A CLASS ACTION LAWSUIT ONLINE REGARDING THIS ISSUE. HOW COME TOYOTA IS NOT ADVISING THERE CUSTOMERS OF THIS PROBLEM. WE THE CUSTOMER BUYS TOYOTS FOR RELIABILITY AND SAFETY AND I DONT KNOW IF I WILL EVER BE SAFE IN A TOYOTA COROLLA AGAIN.
NHTSA ODI #10544895
Mileage unknown · Sep 17, 2013
Engine And Engine CoolingStructure
FOR THREE WEEKS WE HAVE BEEN WONDERING WHY OUR NEW TOYOTA COROLLA IS STEAMING HOT INSIDE. SINCE WE USE IT SOLELY TO COMMUTE TO SCHOOL WHICH IS JUST 2 MILES AWAY, WE SOLVE THE PROBLEM BY WINDING DOWN THE WINDOWS. THE KIDS WERE COMPLAINING THAT THIS CAR IS EXCEPTIONALLY HOT AND WE THOUGHT IT ABSORBS AND RETAINS THE SUMMER HEAT DUE…
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FOR THREE WEEKS WE HAVE BEEN WONDERING WHY OUR NEW TOYOTA COROLLA IS STEAMING HOT INSIDE. SINCE WE USE IT SOLELY TO COMMUTE TO SCHOOL WHICH IS JUST 2 MILES AWAY, WE SOLVE THE PROBLEM BY WINDING DOWN THE WINDOWS. THE KIDS WERE COMPLAINING THAT THIS CAR IS EXCEPTIONALLY HOT AND WE THOUGHT IT ABSORBS AND RETAINS THE SUMMER HEAT DUE TO ITS DARKER COLOR. LAST WEEKEND, WE DECIDED TO DRIVE AN HOUR AWAY FROM HOME. BY THE TIME WE HEADED FOR HOME, IT WAS AFTERNOON AND THE VEHICLE WAS PARKED UNDER THE SUN FOR ABOUT FIVE HOURS. WE TURNED ON THE AC IN THE HOPE TO COOL IT DOWN. FIFTEEN MINUTES LATER, I FELT DIZZY AND DROWSY. I STRUGGLED TO KEEP MYSELF AWAKE. I WAS TERRIFIED TO FIND THAT THE AC IS NOT JUST FAILING TO COOL THE CAR DOWN, IT WAS EMITTING STEAMING HOT AIR. WE QUICKLY WIND DOWN THE WINDOWS TO LET THE SUMMER AIR IN, WHICH FELT MUCH COOLER IN COMPARISON. THE KIDS WERE VERY QUIET AND SCARED. AS SOON AS WE REACHED HOME, MY SON COMPLAINED THAT HIS EYES FELT VERY HOT. HIS WHOLE BODY FELT VERY HOT. HE FELT VERY TIRED AND SLEEPY. FIRST THING MONDAY MORNING, I SENT THE CAR BACK TO THE DEALER. THEY FOUND A LEAK AND HAD THE PARTS ORDERED. I HAVE TO DRIVE THE CAR HOME UNFIXED UNTIL THE PARTS ARRIVE. I AM NOW STILL DRIVING A NEW DEFECTIVE CAR WITHOUT AC. THREE DAYS LATER, MY SON IS STILL RUNNING A LOW GRADE FEVER AND I DARE NOT LET HIM SIT IN THE CAR WITH SUCH POOR VENTILATION UNDER THE HOT SUMMER SUN. I COME TO REALIZE THAT THE AC WAS BROKEN WHEN THE CAR WAS SOLD TO ME BRAND NEW. *TR
NHTSA ODI #10543969
8,500 miles · Sep 13, 2013
Air BagsCrashInjury
I REAR ENDED A A CHEVY TAHOE, AT AOUND 20-35 MPH, THE VEHICLE RECEIVED HEAVY DAMAGE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS DECLARED TOTAL LOSS. I THE DRIVER RECEIVED A CONCUSSION. MY FACED MANAGE TO HIT THE STEERING WHEEL, THE AIR BAGS FROM THIS VEHICLE DID NOT DEPLOY. *TR
NHTSA ODI #10543498
80 miles · Sep 9, 2013
Steering
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD DRIFT TO THE RIGHT. THE STEERING WHEEL WAS ALSO ABNORMALLY LOOSE AND THE CONTACT HAD TO CONSTANTLY CORRECT THE STEERING WHEEL TO AVOID CRASHING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFA…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD DRIFT TO THE RIGHT. THE STEERING WHEEL WAS ALSO ABNORMALLY LOOSE AND THE CONTACT HAD TO CONSTANTLY CORRECT THE STEERING WHEEL TO AVOID CRASHING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10542568
92,000 miles · Sep 3, 2013
Steering
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE EPS, ABS, AND THE VSA WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE EPS, ABS, AND THE VSA WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 10,163.
NHTSA ODI #10538632
90 miles · Aug 28, 2013
Steering
NEW 2013 COROLLA L. 1ST TIME DRIVING ON HIGHWAY. HAD TO CONSTANTLY CORRECT STEERING, FELT LIKE WIND BUFFETING THE CAR. ANY LIGHT TOUCH ON STEERING WHEEL CAUSED CAR TO SHIFT DIRECTION. AT ONE POINT, THE CAR VEERED INTO ANOTHER LANE WITH JUST A VERY LIGHT TOUCH ON THE STEERING WHEEL. NOW I LEARN ABOUT A 2010 RECALL, & READ MANY CO…
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NEW 2013 COROLLA L. 1ST TIME DRIVING ON HIGHWAY. HAD TO CONSTANTLY CORRECT STEERING, FELT LIKE WIND BUFFETING THE CAR. ANY LIGHT TOUCH ON STEERING WHEEL CAUSED CAR TO SHIFT DIRECTION. AT ONE POINT, THE CAR VEERED INTO ANOTHER LANE WITH JUST A VERY LIGHT TOUCH ON THE STEERING WHEEL. NOW I LEARN ABOUT A 2010 RECALL, & READ MANY COMPLAINTS ABOUT FATIGUE FROM CONSTANTLY HANDLING THE STEERING WHEEL, UNEXPECTED DIRECTION CHANGES, AND EVEN ACCIDENTS. UNIMPRESSIVE! AND DANGEROUS! *TT
NHTSA ODI #10537771
600 miles · Aug 17, 2013
EngineSteering
*STEERING* I WENT TO VISIT MY DAD & RUN SOME ERRANDS IN LA COUNTY ON JULY 6TH 2013. I RESIDE IN ORANGE COUNTY SO I HAD TO GET ON THE FREEWAY. THE SPEED LIMIT ON CALIFORNIA FREEWAYS IS 65 MILES PER HOUR. WHEN I GOT UP TO 65 MILES PER HOUR MY CAR STARTED VEERING OFF TO THE LEFT & I HAD KEEP A FIRM GRIP ON THE STEERING WHEEL WITH …
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*STEERING* I WENT TO VISIT MY DAD & RUN SOME ERRANDS IN LA COUNTY ON JULY 6TH 2013. I RESIDE IN ORANGE COUNTY SO I HAD TO GET ON THE FREEWAY. THE SPEED LIMIT ON CALIFORNIA FREEWAYS IS 65 MILES PER HOUR. WHEN I GOT UP TO 65 MILES PER HOUR MY CAR STARTED VEERING OFF TO THE LEFT & I HAD KEEP A FIRM GRIP ON THE STEERING WHEEL WITH BOTH HANDS TO KEEP THE CAR IN MY LANE. THE SPEED LIMIT IN IRVINE ON MOST STREETS IS 50 MILES PER HOUR. I DON'T SEEM TO HAVE THE VEERING PROBLEM AT 50 MILES PER HOUR OR LESS LIKE I DID AT 65 MILES PER HOUR. VERY SCARY. *ENGINE PROBLEMS 2 TIMES SO FAR* ON 8/14/13 I TRIED TO START MY CAR TO RUN AN ERRAND & IT WOULDN'T START. I TURNED THE KEY TOWARDS ME & TRIED TO START IT AGAIN THEN IT STARTED RIGHT UP. I THOUGHT THAT IT WAS A ONE TIME INCIDENT SO I LET IT GO. EARLIER TODAY 8/17/13 THE SAME THING HAPPENED. I PUT THE KEY IN THE IGNITION, TURNED THE KEY & NOTHING HAPPENED, IT DIDN'T START UP. ONCE AGAIN I TURNED THE KEY TOWARDS ME THEN TURNED IT IN THE OPPOSITE DIRECTION & IT STARTED RIGHT UP. I JUST BOUGHT THIS CAR ON 6/9/13 & AFTER THE TEST DRIVE IT HAD 5 MILES ON IT WHEN I DROVE OFF OF THE DEALER'S LOT "POWER TOYOTA CERRITOS" AKA AUTONATION. I CURRENTLY HAVE 649 MILES ON MY CAR. I PLAN ON CONTACTING THE DEALERSHIP SERVICE DEPT ON 8/19/13 TO MAKE AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED. IF THIS PROBLEM PERSISTS I'M GOING TO CONTACT A LEMON LAW ATTORNEY. I HAVE A DISABLED CHILD THAT I USE THIS VEHICLE TO TRANSPORT TO & FROM DOCTOR'S APPOINTMENTS. I BOUGHT A TOYOTA BECAUSE OF THE REPUTATION OF DEPENDABILITY THAT THE NAME CARRIES. NOW I'M NOT SO SURE. *TR
NHTSA ODI #10535908
930 miles · Jul 16, 2013
Air BagsSeat Belts
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TESTING WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE SEAT BELT ASSEMBLY SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAI…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSTIC TESTING WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE SEAT BELT ASSEMBLY SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 930.
NHTSA ODI #10525160
100 miles · Jul 15, 2013
Steering
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED OUT OF THE LANE INDEPENDENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION AND WHEN THE CONTACT WAS DRIVING AT ANY SPEED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS N…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED OUT OF THE LANE INDEPENDENTLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION AND WHEN THE CONTACT WAS DRIVING AT ANY SPEED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100.
NHTSA ODI #10524907
200 miles · Jun 24, 2013
Steering
TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THERE WAS AN ELECTRONIC STEERING FAILURE BUT THEY WERE UNABLE REMEDY THE FAILURE. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THERE WAS AN ELECTRONIC STEERING FAILURE BUT THEY WERE UNABLE REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *TR
NHTSA ODI #10521509
Official recalls
5Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.