NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
11 reportsClear category filterMileage unknown · May 15, 2019
Service Brakes
BRAKES ON VEHECLE STARTED GETTING VERY LOW ON PEDAL AND SLOW TO STOP . MECHANIC WORKED ON IT REPLACED MODULATOR AND OVER $500. LATER BRAKES STILL NOT WORKING . ANOTHER MECHANIC (ANOTHER ($500) STILL WORKING ON VEHECLE WITHOUT LUCK AS PART THAT'S RESPONSIBLE FOR THE PROBLEM IS ATTACHED TO THE COMPUTER AND DEALERSHIPS WILL SELL WH…
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BRAKES ON VEHECLE STARTED GETTING VERY LOW ON PEDAL AND SLOW TO STOP . MECHANIC WORKED ON IT REPLACED MODULATOR AND OVER $500. LATER BRAKES STILL NOT WORKING . ANOTHER MECHANIC (ANOTHER ($500) STILL WORKING ON VEHECLE WITHOUT LUCK AS PART THAT'S RESPONSIBLE FOR THE PROBLEM IS ATTACHED TO THE COMPUTER AND DEALERSHIPS WILL SELL WHOLE COMPUTER AT APROXIMA $4000.00 . HAD BEEN LOOKING FOR USED PART FOR PAST 6 MONTHS (UNABLE TO USE WE) AND EVERY SHOP STATED THAT PART IS PROMPTLY REMOVED FROM CRASHED VEHICLES AS IS A RECURRENT PEOPLE LOOKING FOR IT. ALSO WAS NOTIFIED THAT TOYOTA COROLLA 2012 BRAKE SYSTEM WAS CHANGED ONLY FOR THAT YEAR AND AGAIN YEAR AFTER SAME SYSTEM TILL NOW ... AT EVERY REPAIR SHOP I'M TOLD: ' THAT IS AN ONGOING PROBLEM WITH THAT CAR'...
NHTSA ODI #11207895
Mileage unknown · Mar 16, 2018
Service Brakes
MY CAR HAS 60K MILES ON IT. I HAVE TWO LIGHTS ON MY DASH. I TOOK MY CAR IN AND WAS TOLD IT WAS THE BRAKE ACTUATOR. I SEEN SEVERAL RECALLS ON THIS BUT THE COROLLA IS NOT LISTED???? I CALLED TOYOTA CUSTOMER SOLUTIONS WHO TOLD ME THAT IT WOULD BE FOR ME TO COVER. I FIND THIS VERY FRUSTRATING THAT ONE A CAR THAT HAS 60K MILES THAT T…
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MY CAR HAS 60K MILES ON IT. I HAVE TWO LIGHTS ON MY DASH. I TOOK MY CAR IN AND WAS TOLD IT WAS THE BRAKE ACTUATOR. I SEEN SEVERAL RECALLS ON THIS BUT THE COROLLA IS NOT LISTED???? I CALLED TOYOTA CUSTOMER SOLUTIONS WHO TOLD ME THAT IT WOULD BE FOR ME TO COVER. I FIND THIS VERY FRUSTRATING THAT ONE A CAR THAT HAS 60K MILES THAT THIS IS AN ISSUE. NOT TO MENTION THE PRICE OF THE PART I WAS GIVEN $3600!!!!
NHTSA ODI #11079844
105,070 miles · Feb 17, 2017
Service Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA COROLLA. AFTER THE VEHICLE RECEIVED BRAKE SERVICE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,070.
NHTSA ODI #10955332
76,902 miles · Oct 22, 2016
Service Brakes
FAILURE OF THE ABS BRAKE CONTROLLER CAUSED 3 LIGHTS ON THE DASH TO INTERMITTENTLY LIGHT (ABS, TRACTION & BRAKE) DURING ALL DRIVING CONDITIONS. SOMETIMES THE BRAKE LIGHT WOULD BE OFF WHILE THE ABS & TRACTION LIGHTS WERE ON, AND OTHER TIMES ALL THREE LIGHTS WOULD BE OFF. A COMPUTER SCAN DISCOVERED A SHORT IN THE ABS BRAKE CONTROLL…
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FAILURE OF THE ABS BRAKE CONTROLLER CAUSED 3 LIGHTS ON THE DASH TO INTERMITTENTLY LIGHT (ABS, TRACTION & BRAKE) DURING ALL DRIVING CONDITIONS. SOMETIMES THE BRAKE LIGHT WOULD BE OFF WHILE THE ABS & TRACTION LIGHTS WERE ON, AND OTHER TIMES ALL THREE LIGHTS WOULD BE OFF. A COMPUTER SCAN DISCOVERED A SHORT IN THE ABS BRAKE CONTROLLER.
NHTSA ODI #10918096
15 miles · May 18, 2016
Service BrakesCrash
WHEN I DRIVING WAS OKAY, IT'S ONLY 20-25 MILES SPEEDING, I WAS TRYING TO STOP AT THE SIGNAL LIGHT, THE BREAK DOESN'T WORK AND I STOPPED THE CAR WITH SIDE BREAK. IT CAUSED THE ACCIDENT.
NHTSA ODI #10865569
28,394 miles · Sep 17, 2014
Electrical SystemService BrakesVehicle Speed Control
WHILE DRIVING NORTHBOUND ON INTERSTATE I-75 HOME DURING RUSH HOUR IN THE METRO-DETROIT AREA, THE VEHICLE SPED UP IN EXCESS OF 90MPH! I ALMOST CAUSED A COLLISION. THE GAS PEDAL DID NOT REACT TO MY FOOT NOT EVEN BEING ON THE PEDAL! I BRAKED AND PUMPED THE BRAKE TO ONLY CONTROL MY SPEED. WHEN I FINALLY GOT THE VEHICLE TO PARK, TH…
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WHILE DRIVING NORTHBOUND ON INTERSTATE I-75 HOME DURING RUSH HOUR IN THE METRO-DETROIT AREA, THE VEHICLE SPED UP IN EXCESS OF 90MPH! I ALMOST CAUSED A COLLISION. THE GAS PEDAL DID NOT REACT TO MY FOOT NOT EVEN BEING ON THE PEDAL! I BRAKED AND PUMPED THE BRAKE TO ONLY CONTROL MY SPEED. WHEN I FINALLY GOT THE VEHICLE TO PARK, THE ENGINE WAS STILL RUNNING AT A HIGH RATE LIKE THE ENGINE WAS REACTING TO PRESSURE ON THE GAS PEDAL. THE CAR SMELLED LIKE SMOKE FROM THE BRAKE PAD. IF IT WASN'T FOR THE BRAKE PAD, I MIGHT OF BEEN MORE SEVERELY INJURED OR WORSE. I PLAN TO TAKE THE VEHICLE BACK TO THE DEALERSHIP AND SEE WHAT THEY CAN DO. BUT PLEASE, PLEASE, PLEASE HELP MY FAMILY AND I OUT.....WE HAVE A 2014 COROLLA VIN # [XXX] , ANOTHER 2008 COROLLA VIN # [XXX] , AND JUST RECENTLY A 2014 TOYOTA RAV4 VIN # [XXX] ............IT WAS A VERY SCARY ORDEAL....I'M VERY CONCERNED FOR THE WELL BEING OF MY FAMILY DRIVING THESE VEHICLES. I THOUGHT THE ISSUE WAS FIX ALREADY????? MAYBE NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10637103
18,000 miles · Apr 23, 2014
EnginePower TrainService Brakes
WHILE WAITING FOR THE TRAFFIC LIGHT TO CHANGE AND MY FOOT ON THE BRAKES, THE CAR SUDDENLY ACCELERATED AND DESPITE SHIFTING TO PARK AND PULLING ON THE EMERGENCY BRAKE THE CAR CONTINUED TO REV VERY HIGH FOR SEVERAL MINUTES. JUST PRIOR TO ACCELERATION, THE CAR'S BRAKES BECAME VERY SOFT AND SUNK ALL THE WAY TO THE FLOOR OF THE CAR A…
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WHILE WAITING FOR THE TRAFFIC LIGHT TO CHANGE AND MY FOOT ON THE BRAKES, THE CAR SUDDENLY ACCELERATED AND DESPITE SHIFTING TO PARK AND PULLING ON THE EMERGENCY BRAKE THE CAR CONTINUED TO REV VERY HIGH FOR SEVERAL MINUTES. JUST PRIOR TO ACCELERATION, THE CAR'S BRAKES BECAME VERY SOFT AND SUNK ALL THE WAY TO THE FLOOR OF THE CAR AS IF SOMEONE HAD DEPRESSED THE POWER IN THE BRAKE LINE. I TURNED OFF THE ENGINE AND WAITED FOR ABOUT 2 MINUTES AND RESTARTED THE CAR. THE ENGINE RACED AGAIN AT VERY HIGH SPEEDS WITH THE EMERGENCY BRAKE ON AND THE CAR SET AT "PARK." I TURNED THE CAR OFF AGAIN AND WAITED FIVE MINUTES. THE CAR STARTED NORMALLY AND I THEN CALLED MY WIFE TO PICK ME UP. SHE DROVE THE CAR BACK HOME AND NOTICED THE BRAKES WERE VERY MUSHY AND SHE FELT A SLIGHT ACCELERATION. WE TOOK IT TO OUR TOYOTA DEALERSHIP SINCE IT WAS STILL UNDER WARRANTY AND THEY FOUND NOTHING WRONG WITH THE CAR AND ASSERTED THAT I DEPRESSED BOTH THE BRAKE AND THE GAS PEDAL AT THE SAME TIME, WHICH IS UTTERLY RIDICULOUS. WE HAVE OWNED THE CAR FOR 18 MONTHS AND NOTHING LIKE THIS HAS EVER HAPPENED. THERE WERE MORE THAN FIVE WITNESSES TO THIS AS I HAD BLOCKED TRAFFIC AT THE LIGHT'S INTERSECTION WHILE OTHER CARS WENT AROUND ME WHILE THE CAR WAS RACING. I HAVE FILED AN INCIDENT REPORT WITH TOYOTA BUT IT DOES NOT LOOK AS IF ANYTHING WILL BE DONE WITH THE UNINTENDED ACCELERATION ISSUE. I AM A FORMER LAWYER AND I TAKE MY COMPLAINTS VERY SERIOUSLY. PLEASE HELP. *TR
NHTSA ODI #10584534
36,509 miles · Mar 27, 2014
Service BrakesVehicle Speed ControlCrash
AS I WAS APPROACHING A STOP LIGHT, I BEGAN APPLYING MY BRAKES & SLOWING DOWN.AS I GOT CLOSER TO THE VEHICLE IN FRONT OF ME I APPLIED FULL PRESSURE. MY VEHICLE SURGED FORWARD & I HAD THE BRAKE PEDAL COMPLETELY TO THE FLOOR. I COULD NOT SWERVE DUE TO ONCOMING TRAFFIC. THIS RESULTED IN ME REAR-ENDING THE VEHICLE IN FRONT OF ME. I H…
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AS I WAS APPROACHING A STOP LIGHT, I BEGAN APPLYING MY BRAKES & SLOWING DOWN.AS I GOT CLOSER TO THE VEHICLE IN FRONT OF ME I APPLIED FULL PRESSURE. MY VEHICLE SURGED FORWARD & I HAD THE BRAKE PEDAL COMPLETELY TO THE FLOOR. I COULD NOT SWERVE DUE TO ONCOMING TRAFFIC. THIS RESULTED IN ME REAR-ENDING THE VEHICLE IN FRONT OF ME. I HAD ONLY PURCHASED THE CAR A WEEK BEFORE! I TOOK THE CAR INTO THE DEALERSHIP & EXPLAINED WHAT HAD HAPPENED. THEY CHECKED OUT THE BRAKING SYSTEM & SAID THAT IT WAS WORKING PROPERLY & THEY COULD FIND NOTHING WRONG WITH IT. THIS DID NOT SURPRISE ME AFTER READING THE OTHER COMPLAINTS. AS A RESULT, I HAD TO FILE WITH MY INSURANCE COMPANY WHICH RAISED MY RATES. I AM NOT HAPPY ABOUT THIS! I HAVE TO DRIVE 40 MILES, ONE WAY, TO WORK, AND I AM CONSTANTLY FEARING THAT IT WILL HAPPEN AGAIN & THAT THE RESULTS WILL BE MUCH WORSE. WHAT RECOURSE DO I HAVE? *TR
NHTSA ODI #10575230
21,711 miles · Feb 9, 2014
Air BagsService BrakesVehicle Speed ControlCrash
ACCIDENT OCCURRED WHEN TRYING TO PARK TOYOTA COROLLA 2012 IN A GRASS PARKING SPACE. DRIVER (ME) BEGAN TO BRAKE TO GET INTO THE DESIGNATED PARKING SPACE, THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED (AS IF IT HAS A "MIND OF ITS OWN") UNTIL IT STRUCK THE VEHICLE PARKED IN FRONT, DRIVER CONTINUED TO APPLY BRAKES BUT VEHICLE DI…
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ACCIDENT OCCURRED WHEN TRYING TO PARK TOYOTA COROLLA 2012 IN A GRASS PARKING SPACE. DRIVER (ME) BEGAN TO BRAKE TO GET INTO THE DESIGNATED PARKING SPACE, THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED (AS IF IT HAS A "MIND OF ITS OWN") UNTIL IT STRUCK THE VEHICLE PARKED IN FRONT, DRIVER CONTINUED TO APPLY BRAKES BUT VEHICLE DID NOT STOP AND VEHICLE CONTINUED ACCELERATING; THE STEERING WHEEL TURNED TO THE RIGHT AND STRUCK ANOTHER VEHICLE ALSO PARKED. DRIVER TRIED TO STOP THE CAR BY SHIFTING TO "PARKING" BUT IT JUST MADE A LOUD NOISE AND THE SHIFT GEAR WAS STUCK. CAR WAS TOWED TO THE COLLISION CENTER OF THE TOYOTA DEAL, AND REQUESTED AN INSPECTION TO CHECK FOR MECHANICAL FAILURES. AFTER MANY UNSUCCESSFUL FOLLOW UP CALLS, THE COLLISION CENTER MANAGER COMMUNICATED ON 02/07/2012 THAT: "THERE WAS NOTHING WRONG WITH THE CAR AS THEY TESTED AND THEY COULD NOT MAKE THE CAR REPLICATE THE INCIDENT," (THE COLLISION DAMAGE REPAIRS WERE FINALIZED ON 02/06/2014.) NOTE: A RECALL NOTICE WAS PREVIOUSLY RECEIVED FOR AIRBAG SENSOR DEFECT. CAR WAS TAKEN TO THE DEALER FOR REPAIR PRIOR TO COLLISION. AT THE TIME OF ACCIDENT, AIRBAG DID NOT DEPLOY. *TR
NHTSA ODI #10563585
100 miles · Jul 4, 2013
Service BrakesCrashInjury
LAST YEAR I GOT INTO A MOTOR VEHICLE ACCIDENT WHICH I BELIEVE WAS CAUSED BY BRAKE FAILURE ON A NEW 2012 TOYOTA COROLLA LE VEHICLE I HAD PURCHASED. I INFORMED BOTH MY INSURANCE COMPANY AT THE TIME AND THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AFTER THE CRASH THAT SOMETHING HAD GONE WRONG WITH MY BRAKES CAUSING THE VEHICLE TO S…
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LAST YEAR I GOT INTO A MOTOR VEHICLE ACCIDENT WHICH I BELIEVE WAS CAUSED BY BRAKE FAILURE ON A NEW 2012 TOYOTA COROLLA LE VEHICLE I HAD PURCHASED. I INFORMED BOTH MY INSURANCE COMPANY AT THE TIME AND THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AFTER THE CRASH THAT SOMETHING HAD GONE WRONG WITH MY BRAKES CAUSING THE VEHICLE TO SPIRAL OUT OF CONTROL. IT BEGAN TO VEER IN THE OPPOSITE DIRECTION AND SWERVING ON THE HIGHWAY INTO ONCOMING TRAFFIC! I WAS NOT INTOXICATED, TEXTING OR DOING ANYTHING ILLEGAL, SIMPLY ON MY WAY TO WORK.NO ONE TOOK MY COMMENT SERIOUSLY. ANYWAY WHEN THE VEHICLE LOST CONTROL, I RECALL PRESSING THE BRAKE ONE MORE TIME TO STOP THE SWERVING AND THEN THE VEHICLE COMPLETELY LOST CONTROL AND BEGAN TO FLIP OVER ON THE HIGHWAY AND CLIPPED ANOTHER VEHICLE. IT THEN FLIPPED OVER A FEW MORE TIMES CRASHING UPSIDE DOWN INTO A WALL. I THEN RECEIVED A CITATION FOR "IMPROPER LANE CHANGE". I WOULD NEVER IN A MILLION YEARS ENGAGE IN RECKLESS OR ERRATIC DRIVING ENDANGERING THE LIVES OF ANYONE AND ESPECIALLY NOT MY LIFE! I WAS SIMPLY TRYING TO GET TO WORK AND PRIOR TO THIS I HAD NOT HAD ANY "AT FAULT" ACCIDENTS ON MY RECORD AND I DON'T THINK IT IS FAIR THAT THESE MOTOR VEHICLE COMPANIES, SPECIFICALLY TOYOTA, CAN GET AWAY WITH SELLING DEFECTIVE VEHICLES AND IN THE END IT IS THE CONSUMER THAT MUST PAY THE CONSEQUENCE. IT IS A MIRACLE THAT I EVEN GOT OUT OF THIS ALIVE AND UPON CALLING SEVERAL ATTORNEYS RIGHT AFTER THE ACCIDENT AND ALL THE WAY UNTIL NOW, BECAUSE I AM NOT DEAD OR SERIOUSLY INJURED THERE IS NOTHING ANYONE CAN DO FOR ME! *TR
NHTSA ODI #10523176
Official recalls
5Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.